Tableau Experts in Dusseldorf

• Define EMEA ISV Go-to-Market strategy to push indirect SaaS sales
• Solve customer problems with AI embedding into new use cases and solutions
• Build partner ecosystem and sell partner solutions to drive platform consumption
• Enable cross-functional teams on AI use cases implementation
• Manage a cross-functional team of 7 FTE
• Built EMEA partner originated pipeline from scratch with 70 mn€ TCV and 20 mn€ ARR growth sales with cloud-based and hybrid solutions
• Increased co-sell rate from 20% to 40% and co-delivery rate from 25% to over 50%

• Ensured 99%+ platform availability across Android, iOS, and web, maintaining zero customer-impact and zero P1 incidents through proactive monitoring and risk mitigation.

• Led Incident, Problem, and Change Management with offshore operations and vendors, driving rapid issue resolution and improving product stability.

• Partnered with QA teams and international OpCos to validate defects, reproduce issues, and enhance product quality using real-time customer insights.

• Managed end-to-end lifecycle activities including platform migrations, infrastructure upgrades, certificate renewals, and integrations (Identity, API, Messaging).

• Established operational excellence and governance by designing service support models, leading Early Life Support (ELS) and post-launch stabilization, delivering KPI reporting, and ensuring seamless transition from project to service management.

• Product: Secure Net - Classic, Converged & Home Wifi Protect

• Product Description: The all-in-one digital security service that helps keep you and your family safe online when using the Vodafone (Mobile and Broadband) network. Get alerts if your personal information shows up anywhere it shouldn't, whilst we find and block malicious content across all your devices using.

• Clients: Vodafone OpCos - Spain, Italy, UK, Ireland, Greece, Turkey, Germany, Portugal, Romania

• Role & Location: Service Manager for Lifecycle and Operations at Düsseldorf, Germany

Worked with/on: ITSM Remedy, Jira, Confluence, Splunk, Dynatrace, Tableau, Mongo DB, Google Analytics, App Follow

• Process optimization, process design
• Business partnering, target vision
• Teambuilding
• Workflow design
• Budget, MEC
• SAP S4/Hana, Board

• Hybrid/Remote
• Digitalisation introduction and optimisation of software
• Advice on the introduction of AI
• Data & AI strategy
• Interim / tech consultant
• Product, process & management
• Vendor management
• Compliance management platforms (ISO 27001, GDPR, EU AI Act)
• M&A due diligence & analysis

• CRM process and feature consulting
• AI infusion workshops to introduce AI apps for critical business processes
• Prototyping – Vibe coding with Lovable
• Development of several apps for global bid management in the CPQ, Salesforce, and SAP S/4HANA environment
• Requirements and process management
• Introduction of a new data governance model
• AI infusion – supporting apps and business processes with AI applications
• Portfolio management of AI ideas: identifying and selecting AI projects in bid management
• Prototyping AI projects with Lovable.dev
• Building an AI data foundation in Snowflake
• Blueprint for different business units and global rollout
• An agile prototype-first approach with design thinking and vibe coding to prototype all applications
• Presentation at a global conference on using AI in business and validating ideas with design thinking & vibe coding
• AI infusion workshops at global conferences for prototyping ideas with business stakeholders

• Delivered comprehensive programmatic video advertising product strategy for Sportradar DSP, conducting competitive assessment, identifying product gaps, and developing prioritized roadmap recommendations; created KPI framework for campaign performance monitoring and sales enablement materials.

• Serving as ad tech product advisor for Guidepoint and Dedale Intelligence, delivering paid consultations on current and emerging ad tech market trends, product strategies, and monetization opportunities.

• Managed paid advertising campaigns on Meta for clients in both cultural events and performance marketing, optimizing audience targeting and overall campaign performance.

• Led Field Marketing and BDR teams across EMEA and APAC, partnering with sales leaders to drive pipeline growth and market penetration.
• Developed and executed strategic marketing programs—including integrated campaigns, demand generation initiatives, field events, and PR—that elevated brand visibility and delivered measurable impact on qualified lead volume.
• Actively contributed to global marketing leadership, ensuring regional alignment with corporate GTM strategy and adapting initiatives for local relevance.

• Project management in agile environments for eGovernment and Smart City projects
• Building knowledge on generative AI (Gen AI) for various existing clients and business development of Gen AI use cases
• Managing director responsibilities

• Analysis of the possibility of extracting market location data into a separate microservice within an overarching web portal
• Developing a more user-friendly target process based on the current process in coordination with the users
• Coordinating the related architecture concept with architects and developers
• Aligning the related epics and user stories with the relevant departments
• Backlog prioritization and project planning (incl. effort estimation)
• Testing and accepting the implemented user stories
• Technologies/Tools used: MS Office, Jira, Mural, Kotlin, React, GitHub, MS Azure, SQL, Postman, XML, JSON, Kafka, Balsamiq, BPMN

• Working with the Commodity Flow Desk Global team to expand sales trading activities through market, customer and data analysis
• Understanding the global energy markets and commodity trading setups in Europe and APAC to support customers’ needs and broaden product offerings
• Applying sales trading expertise across commodities like gas, power, coal, oil and carbon certificates in both financial and physical trading environments
• Analyzing customer, trading and market trends to create robust trading lifecycle flowcharts to remain highly competitive in the global energy market
• Developing continuous reporting structures by leveraging GenAI tools for KPI monitoring and big data analyses
• Supporting internal stakeholder management within the European and APAC teams
• Adapting software solutions to foster further growth and organizing IT infrastructure strategy for CFDG’s activities

• Strategic Product Leadership: Manage end-to-end product lifecycle for diverse clients, acting as a strategic partner to align digital transformation with business goals.
• Full-Cycle Development: Successfully launched two mobile applications and a fully functional e-commerce platform from concept to release, overseeing roadmap, design, and development.
• Operational Efficiency: Developed a custom logistics application focused on supply chain optimization, directly solving client pain points through data-driven operational strategies.
• Knowledge Sharing: Hosting the Productman Podcast, discussing product culture and market trends.

• Developed an in-depth understanding of the business processes and data in the corporation
• Assisted in maintaining the corporate data

• Gather and analyze requirements in close collaboration with business units to develop data-driven solutions and scalable PowerBI reporting infrastructures.
• Perform detailed debugging and optimize existing semantic and data models to ensure a robust data architecture, high data quality, and improved PowerBI reporting.
• Design and implement scalable ETL processes for data preparation and integration.
• Create a wiki for table and view descriptions as well as PowerBI PowerQuery and KPI documentation to ensure a consistent understanding of data structures and metrics.