pcAnywhere Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used pcAnywhere
Jürgen Kasch
Last position:
Interim Management / Business Succession – Process Analysis & Stakeholder Management
As part of the preparation and operational support of a business succession:
- Company analysis: Analysis of the overall economic, organizational and structural situation (current state, strengths/weaknesses, risk potentials)
- Process analysis: Recording and documentation of all relevant business processes (BPMN, UML) in the areas of management, finance, procurement, sales and operations
- Process optimization: Identification of weaknesses and inefficiencies, development and operational implementation of improvement measures
- Stakeholder management: Identification and analysis of all relevant internal and external stakeholders; structured communication and coordination with previous and future owners, shareholders and employees
- Change management: Supporting the workforce and management through the handover process; building acceptance and trust among all participants
- Governance & documentation: Creation and handover of structured operation manuals, process documentation and organizational handbook for the new business owner
- Risk & vulnerability analysis: Assessment of operational and strategic risks in the handover process and development of recommended actions
- Operational support: Interim takeover of leadership tasks; ensuring business continuity during the transition phase
Markus Marschollek
Last position:
Project Manager / Senior Consultant (multiple projects) at gkv informatik
- Project manager controlling the update to ISO 27001:2022 (certification from ISO 27002:2013 to ISO 27002:2022) including gap analysis, project planning, preparation of internal and external audits, and creation and maintenance of required documentation.
- Coordination of adjusting existing measures and implementing new measures according to the new standard’s requirements, as well as continuous monitoring and adjustment of these measures.
- Regular reporting to management on progress and risks.
- Senior consultant supporting audit reviews with a focus on critical infrastructures (KRITIS), including resolving findings, creating and updating evidence documents, and amending provider contracts.
- Senior consultant reviewing all deliverables and responsibilities of the IT provider according to the existing contract: identification of over 1500 deliverables & obligations (D&O), setup of a D&O tracker (claim register), and joint expert review with service owners for various service descriptions (e.g. IT service management, workplace and print services, application and desktop services, endpoint management, email including archiving, file services, software packaging, certification, distribution).
- Senior consultant adjusting service scopes in existing service descriptions to enable end-to-end service responsibility of the provider, including identification and analysis of use cases, process analysis and optimization (incident, problem, change), as well as recording and documenting all software products in LeanIX and documenting the contract change.
- Focused services: managed software service, application and desktop service, workplace and print services, web server service, container service, M365, SAP/Oscare, output management systems (OMS), telephony and omnichannel management service.
- Project manager steering a benchmark based on the existing IT contract, including coordination of the entire benchmark process between the benchmarker, IT provider and client, review of benchmark results, and preparation and conduct of price negotiations with the IT provider.
Luca Pacor
Last position:
ERP Program Manager at Fiserv
The client is undergoing a comprehensive transformation. All SAP ECC landscapes worldwide are being migrated to SAP S/4HANA, with the goal of introducing a global standard template.
The program also includes the migration and modernization initiative "RISE with SAP", which may involve migrating selected country installations to the SAP Private Cloud.
On the stakeholder side, the program's reporting line extends up to the company's board and the implementation partner's board.
Fiserv Germany's ERP landscape currently includes several non-standard SAP tools and applications that extend the ECC environment's functionality and often integrate with downstream systems. As part of the move to SAP S/4HANA, it is essential to assess the core functionality, integration points, and future viability of these applications to determine their alignment with the target architecture.
The focus of the role is to provide expert advice and assessment to define the scope, strategy, and roadmap for migrating Fiserv Germany's SAP ECC system to SAP S/4HANA.
SAP's recommended best practices are followed, and a structured approach is used to ensure a smooth transition with minimal disruption while maximizing business value.
This assessment forms the basis for a successful SAP S/4HANA transformation, ensuring alignment with industry best practices, regulatory compliance, and future scalability.
Migration strategy definition – evaluating available transition approaches based on business objectives, technical feasibility, and SAP best practices.
Technical readiness assessment – conducting a system analysis to assess compatibility, custom code impact, data volume management, integration points, and infrastructure readiness for SAP S/4HANA.
Business process impact analysis – reviewing the latest business process documentation to define the scope and effort needed to implement required functions in SAP S/4HANA and identify process optimization opportunities.
Roadmap for non-SAP systems and applications – evaluating third-party and legacy applications for SAP S/4HANA integration and recommending consolidation, migration, or replacement strategies.
Deployment & implementation planning – defining a phased rollout approach, including project timelines, risk mitigation strategies, and key milestones aligned with business priorities.
The transformation is carried out in phases: the discovery phase leads to the explore phase, which then leads to the design phase and finally to the implementation phase.
Program management
Change management
Requirements management
Transition management
Stakeholder management
Risk management
Comprehensive coordination
Silvia Biedermann
Last position:
Business Consultant - Product Management Banking at Aareal Bank AG
- Focus on EBICS optimization and further development of the customer’s internal EBICS application
- Business and technical consulting for Aareal First Financial Solutions AG on products and applications of the EBICS standard in the areas of operations and further development, as well as project-related communication with external development partners and the product vendor to map the relevant optimizations on a technical level
- In the role of business coordinator, consulting on content-related and regulatory requirements as well as technical prerequisites and needs, and consolidating these on a business level
- Consulting on the use of EBICS formats
- Review of the current EBICS standard for potential optimizations and further development
- Analysis of the current state to identify further development potential and derive suitable recommendations for action, taking regulatory requirements into account
- Carrying out EBICS tests during the project
- Responsible on a business level for requirements management, and in this context capturing and documenting requirements for such tests
- Design of a functional and long-term test management approach
- Execution and evaluation of tests
- Consulting on sustainable quality assurance and audits
- Project languages: German and English
- Tools/methods: MS Project, MS Office, MS Visio, TestRail, Confluence, Jira, Business Logics Bank Rechner, Business Logics test data generator, Business Logics banking tool, Business Logics test system, DBEAVER, Squirrel, Unix virtual machines, WinSCP, Kitty, PuTTY, various Aareal Bank products, online banking portal, Aareal Sign, core banking system, SAP Blue Eagle, SAP RE-FX, Aareon Wodis Sigma, Haufe Real Estate Wowinex, GAP Group Immotion, UTS Karthago, SAP IS-U/Waste, SIV kVASy, various EBICS clients
Martina Treichel
Last position:
MDM Support Specialist at Paul Hartmann AG
- Data entry according to specifications
- Master data maintenance in SAP SD environment
- Maintenance of prices in the SAP system
- Continuous data matching and error analysis
- Creating surveys/questionnaires with MS Forms
- Analysis and evaluation of results and data
- Creating simple workflows to automate processes
- Documentation
Andreas Zimmermann
Last position:
ITSM Consultant at Industrial company / Global IT division
- Designed and implemented a new user support tower organization as part of the global IT transformation initiative.
- Created an operating and control model for the central service desk, including downstream support units (field service, VIP support, service points).
- Performed a comprehensive as-is analysis of existing service desk and field service structures and developed a target architecture based on ITIL 4 and SIAM.
- Defined roles, responsibilities, and governance mechanisms for internal IT and external providers.
- Prepared the blueprint document Service Management & Governance Handbook (User Support) to standardize global service processes (incident, request, problem, change, knowledge, ITSCM, CSI).
- Developed a KPI and SLA framework to measure service quality and performance in global user support.
- Defined the reporting and review structure (operations meeting, service review meeting, management steering board).
- Prepared RFP documents for the external tendering of L1/L2 support services, including definition of scope, governance model, process requirements, tool integration (ServiceNow), and KPI/SLA sets.
- Supported procurement and legal departments in evaluating and negotiating vendor proposals and assisted in vendor selection and contract finalization.
- Oversaw the handover to operational support, including knowledge transfer, training of provider teams, and establishment of a continuous improvement process (CSI).
- Methods / framework / tools: ITIL 4 / ITSM, SIAM, IT4IT, ServiceNow, Jira, BPMN, operating model canvas, KPI & SLA design, governance & performance management
Gerhard Haunstetter
Last position:
Application Developer at Lila Logistik
- Supported the application
- Developed applications in COBOL
- Extended customer and in-house requirements
- Assisted in ensuring smooth operation
- Methods/tools: COBOL, HP3000, MPE/XL operating system, IMAGE database, Whisper (development interface)
Hellmuth V. Künsberg
Last position:
Embedded Software Architect / Team Coordinator at Provider of system solutions in the field of electric drives
- Analysis and inventory of a system consisting of 2 control units
- Creation and derivation of the static software architecture
- Optimization and standardization of structures for model-based control
- Creation of the dynamic software architecture
- Development of improvement proposals in workshops with the customer
Bernhard Höhn
Last position:
Conversion of external Excel and CSV delivery point lists for internal database interface, architecture at Stadtwerke Heilbronn
- Conversion of external Excel and CSV delivery point lists for internal database interface.
- The utility company receives delivery point lists from external service providers as Excel or CSV files. These lists are not interface-compliant and must be converted before importing into the database. Using Excel, the relevant data from the service providers for electricity and/or gas are prepared.
- Extension of the program with new features.
- Excel programming with VBA.
- Operating system: Windows 2010.
- Software: Excel, VBA.
Ensar Yilmaz
Last position:
Service Manager Microsoft Cloud Services (ITIL) at Industry (technology group)
- Took on the role of Service Manager for Microsoft 365 and Azure services
- Coordinated service providers in collaboration and security (Exchange Online, Teams, Azure AD)
- Monitored and optimized SLA-compliant operational processes (Incident, Change, Problem)
- Worked closely with internal IT management and integrated ITIL processes into Azure DevOps
- Microsoft Azure, Exchange Online, Teams, Azure AD, ITIL v4, Azure DevOps, Power BI, ServiceNow
Heinz-Dieter Lühmann
Last position:
Consultant at CH Crypto Group
- Advice on governance and information security topics: BAIT, MaRisk
- Creating governance documents (policies, guidelines)
- Developing emergency manuals
- Based on BSI IT baseline protection standard 200-4 and ISO2700x
Steffen Lindner
Last position:
Berdas Data Service UG
Alexander Windschar
Last position:
DNS Architect at Stromnetz Berlin GmbH
Discover over 15,000 top freelancers
Statistics of experts using pcAnywhere
Aggregated from the professional profiles of matched freelancers.
Experience
34 years
Position duration
1.9 years
Positions per freelancer
34
Top business areas
Information Technology, Project Management, Customer Service
Top industries
Information Technology, Banking and Finance, Manufacturing
Certification focus areas
Information Technology, Product Development, Project Management
Bachelor's degree or higher
57%
Master's degree or higher
14%
Certifications per freelancer
4
Most common languages
German, English, French
Speak two or more languages
92%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using pcAnywhere
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
Remote access
pcAnywhere is remote access software used to control and support computers over a network or the internet. It helped teams work on remote PCs, run maintenance, and assist users without being in the same room.
Where it fits
- Legacy remote support for older Windows environments
- Unattended access to office machines and servers
- Help desk work and user support sessions
- File transfer and remote troubleshooting
- Secure setup of host and remote connections
Ecosystem
Strong specialists know the Symantec and Norton pcAnywhere background, common host and remote configuration, connection files, authentication settings, and firewall rules. They also understand how to keep older remote access flows working when systems have been upgraded around them.
When companies need help
Companies bring in freelance experts when a legacy system still depends on pcAnywhere, when support staff need help reconnecting old hosts, or when an environment must be documented before migration. In Germany, this often comes up in factories, logistics, and internal IT teams that still run older endpoints.
What good specialists do
A good professional can trace connection problems, tighten access settings, test unattended sessions, and document the setup clearly. They know how to work with old Windows versions, network constraints, and internal security rules without slowing the business down.
Better outcomes
The best pcAnywhere specialists do not only make a connection work. They explain risks, identify what should be replaced, and help plan a clean move to a current remote support tool when the business is ready.
Frequently asked questions
Key details about pcAnywhere, drawn from the questions we get asked most.
pcAnywhere is used for remote access, user support, and maintenance on machines that need to be controlled from another location. It is common in legacy environments where teams still rely on older remote support workflows and need unattended access or file transfer.
Yes, pcAnywhere is often searched under its vendor names, especially Symantec pcAnywhere and the older Norton pcAnywhere name. In hiring, that matters because many specialists learned it under those labels and still use them when describing past work.
A strong pcAnywhere specialist can set up host and remote connections, solve login or firewall issues, and document the current setup clearly. They should also know how to keep an old access path stable while you decide whether to retire it.
Teams usually bring in pcAnywhere expertise when a legacy server or workstation still depends on it, or when internal staff no longer remember the setup details. It is also useful before a migration, so the old access method can be mapped and replaced without surprises.
pcAnywhere is an older remote control tool, so it is usually compared with current support suites rather than modern collaboration software. The main difference is that it often appears in legacy environments, where stability and compatibility matter more than new features.
A useful pcAnywhere professional usually understands Windows administration, TCP/IP basics, firewall configuration, and remote access security. Experience with legacy systems, user support, and migration planning also helps because the tool often sits inside a wider old environment.
Most pcAnywhere tasks can be handled remotely if the host machine is reachable and the credentials are available. On-site help is only needed when the machine is offline, the network path is broken, or a local hardware issue is blocking access.
Ask for examples of real pcAnywhere troubleshooting, not just general remote support work. The right specialist can explain the host setup, security settings, and connection path in simple terms, and they can also tell you when a migration is the better choice.
The average hourly rate of freelancers in Germany who have used pcAnywhere in their recent projects is 103 €, which corresponds to a daily rate of about 824 € based on an 8-hour working day.
Of the freelancers in Germany who have used pcAnywhere in their recent projects, 57% hold at least a Bachelor's degree and 14% hold at least a Master's degree.
On average, freelancers in Germany who have used pcAnywhere in their recent projects have 34 years of professional experience, with a single engagement typically lasting around 1.9 years.
The most common languages among freelancers in Germany who have used pcAnywhere in their recent projects are German (100%), English (92%), and French (38%).
The most common industries among freelancers in Germany who have used pcAnywhere in their recent projects are Information Technology (92%), Banking and Finance (85%), and Manufacturing (85%).
The most common business areas among freelancers in Germany who have used pcAnywhere in their recent projects are Information Technology (100%), Project Management (100%), and Customer Service (77%).
Main locations of FRATCH Experts, who have recently used pcAnywhere
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
