pcAnywhere Experts in Germany

• Focus on optimizing and further developing the internal customer EBICS application
• Functional and technical consulting for Aareal First Financial Solutions AG on EBICS standard products and applications in the areas of operations and further development, as well as project-related communication with external development partners and the product manufacturer to implement the corresponding technical optimizations
• As the functional coordinator, providing advice on content-related and regulatory requirements as well as technical prerequisites and requirements, and bringing these together at the functional level
• Consulting on the use of EBICS formats
• Reviewing the current EBICS standard for optimization and further development potential
• Analyzing the current state to identify development potential and deriving appropriate recommendations for action while considering regulatory requirements
• Conducting EBICS tests throughout the project
• Functional responsibility for requirements management and, in this context, recording and documenting requirements for such tests
• Designing a functional and sustainable test management system
• Conducting and evaluating tests
• Consulting on sustainable quality assurance and audits
• Project language: German and English
• Tools/Methods: MS Project, MS Office, MS Visio, TestRail, Confluence, Jira, Business Logics Bankkrecher, Business Logics Test Data Generator, Business Logics Banking Tool, Business Logics Test System, DBEAVER, Squirrel, Unix Virtual Machines, WinSCP, Kitty, Putty, various Aareal Bank products, Online Banking Portal, Aareal Sign, core banking system, SAP Blue Eagle, SAP RE-FX, Aareon Wodis Sigma, Haufe Real Estate Wowinex, GAP Group Immotion, UTS Karthago, SAP IS-U/Waste, SIV kVASy, various EBICS clients

• Development of a comprehensive transformation model for IT departments and ITSM organizations, from operational stabilization through structuring and optimization to strategic advancement
• Design of a transformation matrix that connects development phases with the implementation activities Position, Focus, Model, Enable, Anchor and Develop
• Development of assessment, maturity and decision-making logic to determine the operational starting point, the appropriate entry point and the prioritized areas of action
• Structuring of an end-to-end approach from current-state assessment and target vision through operating model, roadmap and service modules to implementation and integration into steady-state operations
• Derivation of combinable consulting and implementation modules, including methods, deliverables, role models, governance structures and transformation paths
• Collection, structuring and prioritization of business requirements from the perspectives of IT management, service management and operational roles
• Translation of requirements into target visions, process and role models, decision criteria and traceable deliverables

Environment / Tools: ITIL 4, IT4IT, Operating Model Canvas, SIAM, maturity models Kanban

• The customer is undergoing a comprehensive transformation. All SAP ECC landscapes worldwide are being migrated to SAP S/4HANA, with the goal of introducing a standard template worldwide.

• The program also includes the “RISE with SAP” migration and modernization program, which may involve migrating the landscapes of selected country installations to the SAP Private Cloud.

• On the stakeholder side, the program reporting line extends to the company’s executive board and that of the implementation partner.

• Fiserv Germany’s ERP landscape currently includes several non-standard SAP tools and applications that extend the functionality of the ECC environment and can often be integrated into downstream systems. As part of the transition to SAP S/4HANA, it is essential to assess the core functionality, integration points and future viability of these applications in order to determine their alignment with the target architecture.

• The focus of the work is on providing expert advice and assessment to define the scope, strategy and roadmap for transitioning Fiserv Germany’s SAP ECC system to SAP S/4HANA.

• The recommended best practices from SAP are followed and a structured approach is used to ensure a smooth transition with minimal disruption while maximizing business value.

• This assessment forms the basis for a successful SAP S/4HANA transformation and ensures alignment with industry best practices, regulatory compliance and future scalability.

• Migration Strategy Definition – assessment of available transition approaches based on business objectives, technical feasibility and SAP Best Practices.

• Technical Readiness Assessment – conducting a system analysis to assess compatibility, custom code impact, data volume management, integration points and infrastructure readiness for SAP S/4HANA.

• Business Process Impact Analysis – reviewing the latest business process documentation to define the scope and effort required to implement the necessary functions in SAP S/4HANA and to identify opportunities for process optimization.

• Roadmap for Non-SAP Systems and Applications – assessment of third-party and legacy applications regarding their integration with SAP S/4HANA and recommendation of consolidation, migration or replacement strategies.

• Deployment & Implementation Planning – defining a phased approach for implementation, including project schedules, risk mitigation strategies and key milestones aligned with business priorities.

• This transformation takes place in phases: the Discovery phase leads to the Explore phase, which is followed by the Design phase and finally implementation.

• Program management

• Change management

• Requirements management

• Transition management

• Stakeholder management

• Risk management

• Comprehensive coordination

• Data entry according to specifications
• Master data maintenance in SAP SD environment
• Maintenance of prices in the SAP system
• Continuous data matching and error analysis
• Creating surveys/questionnaires with MS Forms
• Analysis and evaluation of results and data
• Creating simple workflows to automate processes
• Documentation

• Took on the role of Service Manager for Microsoft 365 and Azure services
• Coordinated service providers in the areas of collaboration and security (Exchange Online, Teams, Azure AD)
• Monitored and optimized SLA-compliant operating processes (Incident, Change, Problem)
• Worked closely with internal IT management and integrated ITIL processes into Azure DevOps
• Microsoft Azure, Exchange Online, Teams, Azure AD, ITIL v4, Azure DevOps, Power BI, ServiceNow

• Conversion of external Excel and CSV delivery point lists for the internal database interface.
• Stadtwerke receives delivery point lists from external service providers in Excel or as CSV files. These lists are not interface-compliant and must be converted for import into the database. Using Excel, the relevant data from the service providers for electricity and/or gas is prepared accordingly.
• Extension of the program with new features.
• Excel programming using VBA.
• Operating system: Windows 2010.
• Software: Excel, VBA.

• Supported the application
• Developed applications in COBOL
• Extended customer and in-house requirements
• Assisted in ensuring smooth operation
• Methods/tools: COBOL, HP3000, MPE/XL operating system, IMAGE database, Whisper (development interface)

• Analysis and inventory of a system consisting of 2 control units
• Creation and derivation of the static software architecture
• Optimization and standardization of structures for model-based control
• Creation of the dynamic software architecture
• Development of improvement proposals in workshops with the customer

• Advice on governance and information security topics: BAIT, MaRisk
• Creating governance documents (policies, guidelines)
• Developing emergency manuals
• Based on BSI IT baseline protection standard 200-4 and ISO2700x

• Project Manager responsible for managing the revision of ISO 27001:2022 (certification from ISO 27002:2013 to ISO 27002:2022), including GAP analysis, project planning, preparation of internal and external audits, and preparation and maintenance of the required documentation.
• Coordination of the adaptation of existing measures and implementation of new measures in accordance with the requirements of the new standard, as well as continuous monitoring and adaptation of the measures.
• Regular reporting to management on progress and risks.
• Senior Consultant supporting audit reviews with a focus on critical infrastructures (KRITIS), including remediation of findings, preparation or adaptation of evidence documents and additions to provider contracts.
• Senior Consultant reviewing all deliverables and responsibilities of the IT provider according to the existing contract: identification of more than 1500 Deliverables & Obligations (D&O), establishment of a D&O tracker (Claim Register) and joint professional review with the service owners for various service descriptions (including IT Service Management, workplace and printing services, application and desktop services, endpoint management, email including archiving, file services, software packaging, certification and distribution).
• Senior Consultant adapting service scopes in existing service descriptions to enable end-to-end service responsibility for the provider, including identification and analysis of use cases, process analysis and optimization (Incident, Problem, Change), as well as recording and documenting all software products in LeanIX and documenting them in the Contract Change.
• Focused services: Managed Software Service, Application and Desktop Service, Workplace and Printing Services, Webserver Service, Container Service, M365, SAP/Oscare, Output Management Systems (OMS), Telephony and Omnichannel Management Service.
• Project Manager responsible for managing a benchmark based on the existing IT contract, including coordination of the entire benchmark process between the benchmarker, IT provider and customer, review of the benchmark results, and preparation and conducting of price negotiations with the IT provider.