Figma Expert in Frankfurt

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

• Goal: Development and optimization of loyalty and CRM measures for a leading e-commerce platform
• Solution: Identification of promising users, increase in engagement, and long-term retention to drive revenue growth
• Definition of local CRM direct communication for specific segments
• Translation of research insights into actionable recommendations
• Planning and implementation of CRM campaigns in close collaboration with marketing and product teams
• Identification of optimization potential in direct communication
• Collaboration with external agencies on creative solutions, prototyping, and UAT
• Measurement and reporting of key KPIs

• Development and optimization of the RTL+ frontend application for SmartTV and set-top box platforms with React and Next.js.
• Key role in the technical coordination of developers within the team and in coordinating implementation.
• Central interface to adjacent teams to simplify development processes and improve cross-team alignment.
• Improved frontend performance, stability, and rendering behavior on low-powered devices in a restricted runtime environment.
• Implemented a frontend testing strategy with Jest, React Testing Library, and Playwright.
• Implemented accessibility improvements according to WCAG 2.2 and WAI-ARIA.
• Integrated Didomi Consent Management as a contribution to increasing ad monetization on streaming platforms.
• Used AI-supported engineering workflows with Cursor for structured implementation, refactoring, and faster problem solving.

Technologies used: React, Next.js, TypeScript, JavaScript, GraphQL, Apollo Gateway, Zustand, Tailwind CSS, Styled Components, React Testing Library, Playwright, Jest, HTML5, CSS3, AWS Lambda, EC2, CloudFront, S3, GitLab CI/CD, NX, Cursor

• Conceptual design and implementation of modular AI assistants for sales and business processes in the Microsoft ecosystem (Agentic AI, Copilot extensions)
• Frontend architecture and development with React + TypeScript for embedded chat and assistant surfaces (streaming UI, hooks, React Query, OpenAPI clients)
• Enterprise-level agent development: reusable skill/agent library, MCP server, review and compliance gates
• LLM integration into the user experience: Anthropic (Claude), OpenAI, tool use, RAG pipelines, prompt engineering, guardrails
• Architecture and code review consulting as well as mentoring in the AI development team
• Integration with Microsoft Graph, Power Platform, and Azure services
• Technologies: React, TypeScript, Anthropic Claude, OpenAI, MCP, RAG, Microsoft Graph, Power Platform, Azure

• Responsible for the concept, planning, and implementation of the product development of GetMyInvoices 2.0 and the subcomponent InvoiceRails
• Independent work on all aspects of the project, including concept, specification in tickets, and coordination of developers
• Creation, management, and prioritization of tickets to ensure all tasks are completed on time and with high quality
• Carrying out and/or coordinating tests and ensuring the proper implementation of the developed features and functionalities
• Close collaboration with developers to clarify technical requirements and ensure the implementations match the specifications
• Regular reporting on project progress and documentation of key decisions, changes, and risks
• Taking on the subject matter lead for all topics around e-invoicing and Peppol, especially in relation to the InvoiceRails component
• Internal consulting and knowledge sharing on e-invoicing and Peppol for other teams and departments
• Tracking market trends and new developments in e-invoicing and Peppol to continuously adapt the product strategy
• Ensuring the long-term scalability and flexibility of the products for future technical and regulatory changes in the e-invoicing area

• Drove key experience streams in the redesign of a large-scale telecommunications e-commerce platform focusing on mobile plan selection, product configuration, and digital contract completion.
• Delivered scalable Figma-based white-label solutions within a multinational Scrum setup to enable efficient multi-brand rollout.

Helping startups understand their users, turning ideas into products that reach PMF and are worth scaling. Partnering with agencies who need product expertise for specific projects.

• Established usability best practices that minimized design debt in early-stage product development.
• Supporting agencies as a senior product design partner for client projects.

Part-time position in a federally funded research project

Created compelling visual design system for My Porsche Charging App, translating premium automotive brand DNA into digital interfaces serving 150,000+ luxury vehicle owners.

• Concept and UI design for cloud-based banking platforms and SaaS loan process automation, including AI-supported document validation.
• UX optimization of the loan application flow, expansion of the design system, and building a scalable white-label solution.

• UX research, conception and information architecture services on various projects

• Extracted relevant infotypes from SAP HCM for migration to SuccessFactors Employee Central and mapping to ECP fields.

• Configured P2P integration including BAPI setup and secured data exchange with HTTPS and OAuth protocols.

• Set up foundational settings in Recruiting (REC) including roles, permissions, and job requisition templates.

• Implemented Career Site Builder to create a branded candidate experience and integrated external job boards.

• Configured candidate application workflows, screening, interviewing, and hiring communication templates.

• Set up pre-screening questions and assessment tools including DHB sanction list checks.

• Implemented automated background check and KYC integration with external vendors in the REC module.

• Localized job requisition templates to reflect regional job titles and regulatory compliance.

• Customized onboarding document templates and localized document archiving protocols (DRTM).

• Adjusted onboarding forms to capture country-specific employee information including Form I-9.

• Enabled Form I-9 remote document verification and integrated eVerify with SuccessFactors.

• Set up automated reminders for employees and HR to complete I-9 sections within deadlines.

• Configured pre-Day 1 access for new hires to complete tasks and mandatory trainings prior to start date.

• Enabled e-signature integration for onboarding documents to support remote verification.

• Technologies: SAP SuccessFactors, BTP, CPI, HCM onPremise, EC, ECP, REC, ONB, Form I-9, eVerify, S4HANA.

The combined experience from recent project years shows that two hearts beat in my chest: on the one hand, working in and for organizations to develop new, innovative products, ideally as part of a digitization strategy or business development – and the closely related change and transformation process expertise as part of holistic organizational consulting. For this, I have established the Change Bakery and Product Validators offerings.

On the other hand, my heart and mind are fired up to find my own products, evaluate markets and potentials, and test ideas. Currently, I am proactively and part-time, in addition to ongoing projects, working on a product idea in the mental health area and have founded Therapymate.

• Responsibility for the specialist department
• Effective stakeholder management
• Management and prioritization of the backlog
• Resource and capacity planning
• Risk management
• Cost calculation and budget control
• Compliance with security guidelines and data protection regulations in a high-security environment (Bank regulations)
• Creation and monitoring of project timelines
• Planning and execution of workshops as well as the creation of user manuals
• Development and coordination of architecture maps with service providers and internal IT
• Creation and tracking of milestone plans
• Recording, analysis, and documentation of defects, including retesting until final approval for launch
• Coordination and execution of penetration tests
• Organization and management of User Acceptance Tests (UAT)
• Definition of Go / No-Go criteria for the launch
• Collaboration and organization of multinational teams