Uwe Wollgast-Service Manager
Check rate
Experience
Service Manager
Galdabini Präzisionsmaschinen AG
- Leading the service department in the DACH region with budget responsibility
- Process optimization and lean management
- Customer support and team leadership
- Planning and execution of repairs, installations and retrofit projects in collaboration with the parent company in Italy
- Implementing a central service inbox to shorten processing and response times and increase customer satisfaction
- Digitizing service reports to speed up billing
- Optimizing machine installations and reducing warranty costs
- Introducing clear filing structures to minimize search times
- Improving customer satisfaction through structured feedback systems
Freelancer
WollPro Lean Consulting GmbH
- Advising companies on implementing lean management principles and optimizing service processes
- Managing the Felben-Wellhausen property for Galdabini, including building maintenance and rental management
Head of daily operations
App Arranger AG
- Responsible for day-to-day business processes in administration, product development, marketing and sales
- Building a motivated team and implementing efficient processes
- Developing and implementing growth strategies to help the company grow
Freelancer
Gebrüder Spiegel AG
- Leading the server migration to Windows 10 and supporting the IT department with implementing and managing the IP phone system
- Course certificate in networking module
Service technician, technical internal service & deputy service manager
Gebrüder Spiegel AG
- Responsible for complete order processing and redesign of the spare parts warehouse
- Introducing a Lean-Lift system to optimize warehouse logistics and reduce search times
- Implementing a central service inbox to minimize response times
- Improving customer satisfaction through targeted feedback systems
- Optimizing the printing infrastructure, reducing printing workload by 20%
Electrician and Technician
- Carrying out new construction and remodeling including the installation of high and low voltage systems
- Wiring access control, network and EIB installations and programming of small telephone systems
- Many years of hands-on experience in the electrical trade that serves as the basis for all further activities
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Construction, Manufacturing, Professional Services, Real Estate, and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Customer Service, Quality Assurance, Logistics, Marketing, and Product Development.
Summary
I am an experienced service manager and process optimizer with over 25 years of experience in technical services, project management and customer support. I am currently under an exclusive consulting contract and working full-time as Head of Service and Customer Support for the German-speaking region at Galdabini, responsible for budget, team leadership, spare parts management, as well as planning and executing retrofit and conversion projects. I specialize in analyzing and optimizing technical processes to increase efficiency and make lasting improvements in service operations.
My passion for technology and continuous improvement is reflected not only in my professional career but also in my private activities, such as renovating and selling refurbished apartments. Solution-oriented, analytical, and with a strong business sense, I use my expertise to develop innovative and customer-focused solutions.
Skills
- Process Optimization & Lean Management
- Project Management
- Team Leadership
- Technical Expertise
- Erp Integration Optimization
- Introduction Of Modern Technologies
- Innovative Thinking
- Technical Affinity
- Structured Way Of Working
- Ms 365
Languages
Education
Bildungszentrum für Technik Frauenfeld
Diploma in Process Technology HF · Process Engineering · Frauenfeld, Switzerland · 5.3
Elektro Nägele
Electrician · Electrical Installation · Konstanz, Germany
Certifications & licenses
Training as a crane operator and forklift driver
Certificate in Networking Module
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Uwe is based in Kreuzlingen, Switzerland.
Uwe speaks the following languages: German (Native), Italian (Advanced), English (Intermediate), French (Elementary).
Uwe has at least 26 years of experience. During this time, Uwe has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 4 years and 4 months. Note that Uwe may not have shared all experience and actually has more experience.
Based on recent experience, Uwe would be well-suited for roles such as: Service Manager, Freelancer, Head of daily operations.
Uwe's most recent position is Service Manager at Galdabini Präzisionsmaschinen AG.
In recent years, Uwe has worked for Galdabini Präzisionsmaschinen AG and WollPro Lean Consulting GmbH.
Uwe is most experienced in industries like Construction, Manufacturing, and Professional Services. Uwe also has some experience in Real Estate and Information Technology.
Uwe is most experienced in business areas like Operations, Customer Service, and Quality Assurance. Uwe also has some experience in Logistics, Marketing, and Product Development.
Uwe has recently worked in industries like Professional Services, Real Estate, and Manufacturing.
Uwe has recently worked in business areas like Operations, Quality Assurance, and Customer Service.
Uwe attended Bildungszentrum für Technik Frauenfeld for Process Engineering.
Uwe has 2 certificates. These include: Training as a crane operator and forklift driver and Certificate in Networking Module.
The availability of Uwe needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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