Stephanie Gedeon - Customer Relations Coordinator

Q: Where is Stephanie based?

Stephanie is based in Stuttgart, Germany .

Q: What languages does Stephanie speak?

Stephanie speaks the following languages: German (Native), English (Intermediate) .

Q: How many years of experience does Stephanie have?

Stephanie has at least 14 years of experience. During this time, Stephanie has worked in at least 3 different roles and for 3 different companies . The average length of individual experience is 5 years and 8 months . Note that Stephanie may not have shared all experience and actually has more experience.

Q: What is Stephanie's latest experience?

Stephanie's most recent position is Customer Relations Coordinator at SüdFactoring GmbH (LBBW) .

Q: What companies has Stephanie worked for in recent years?

In recent years, Stephanie has worked for SüdFactoring GmbH (LBBW) and Landesbank Baden-Württemberg .

Q: Which industries is Stephanie most experienced in?

Stephanie is most experienced in industries like Banking and Finance .

Q: Which business areas is Stephanie most experienced in?

Stephanie is most experienced in business areas like Accounting , Legal , and Customer Service . Stephanie also has some experience in Information Technology , Operations , and Marketing .

Q: Which industries has Stephanie worked in recently?

Stephanie has recently worked in industries like Banking and Finance .

Q: Which business areas has Stephanie worked in recently?

Stephanie has recently worked in business areas like Accounting , Legal , and Customer Service .

Recommended expert

Stuttgart, Germany

Experience

Jan 2022 - Dec 2025

4 years

Stuttgart, Germany

Customer Relations Coordinator

SüdFactoring GmbH (LBBW)

Business-side test case creation and execution (iMX V9, Zaphyr Scale)
Collaboration with external IT service provider Codix on error analysis and system testing
Project work on ESG-compliant contract revision (text modules, documentation)
Preparation of standardized factoring contracts and training handouts for internal processes
Optimization of the electronic contract database in terms of access and search logic
Collaboration with product team, sales, and business development to standardize processes
Implementation of the iMX upgrade and adjustment of text modules to ensure legal standards
Application of updates in practice for faster retrieval from the electronic database
Support of the Business Development Manager as a liaison between sales and customers
Tools: Jira, MS Office, Dynamics Microsoft 365, Lotus Notes, Confluence, iMX V9, Zaphyr Scale

Apr 2013 - Dec 2021

8 years 9 months

Stuttgart, Germany

Legal Assistant

Landesbank Baden-Württemberg

Participation in the introduction of electronic legal files including document logic and formatting
Responsible for business travel expense reports, insurance communication, and invoice verification
Management of national and international outgoing invoices and service billing (SAP R/3)
Communication with internal departments and executive office assistance
Ensuring practical relevance and timely creation and processing of invoices
Preparation of insurance invoices for LBBW subsidiaries and support with business travel insurance claims
Deadline monitoring and national and international travel coordination for lawyers
Support of general legal tasks, recording of service billing in electronic legal files
Formatting and delivery of executive board documents
Tools: HMP Corporate Legal Management System, SAP R/3, MS Office (including Access)

Jan 2012 - Apr 2013

1 year 4 months

Wertheim am Main, Germany

Market Division Coordinator

Baden-Württembergische Bank

Responsible for monitoring and managing the marketing budget in the market division
Coordination of events, appointments, and communication activities with branches
Coordination and allocation of the overall marketing budget and building communication bridges
Tools: reporting lists, MS Office, Lotus Notes

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance.

Banking and Finance

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Accounting, Legal, Customer Service, Information Technology, Operations, and Marketing.

Accounting

Legal

Customer Service

Information Technology

Operations

Marketing

Summary

Stephanie Gedeon is an experienced project team member with over 15 years of professional experience in the financial services industry – especially in contract management, testing environments, and operational sales support. She has solid expertise in guiding system implementations, test management (iMX, Zaphyr Scale), and in liaison work between business units, product teams, and IT.

Her way of working is characterized by a structured approach, a strong focus on quality, and excellent communication skills. She is familiar with the requirements of regulated environments and reliably supports projects in implementing business and technical requirements.

Stephanie stands out for her high reliability, a strong sense of responsibility, and communication skills. She builds lasting relationships with stakeholders and teams through her empathetic approach, drives projects forward in a structured way, and thinks proactively even in challenging situations. Her work is always marked by a solution-oriented mindset.

Skills

15+ Years Of Professional Experience In Financial Services (Lbbw, Südfactoring, Bw-bank)
Business-side Testing In System Projects (Imx V9, Zaphyr Scale)
Preparation And Review Of Contract-relevant Documents
Familiar With Regulatory Standards (Identity Verification, Data Protection, Contract Formalities)
Strong Communication Between Business Units, Product Teams, And It
Structured, Pragmatic Working Style With A High Level Of Responsibility

Languages

German

Native

English

Intermediate

Education

Oct 2017 - Present

FOM Hochschule Stuttgart

Business Psychology & Business Administration · Stuttgart, Germany

Oct 2009 - Jun 2012

LBBW

Clerk in Office Communication

Statistics

Experience

Total positions 3

Experience in Banking and Finance 14 y

Avg length 4 y 7 m

Longest experience 8 y 8 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Customer Relations Coordinator, Legal Assistant, Market Division Coordinator

Main industries Banking and Finance

Main business areas Accounting, Legal, Customer Service

Profile

Created

June 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Stephanie based?

Stephanie is based in Stuttgart, Germany.

What languages does Stephanie speak?

Stephanie speaks the following languages: German (Native), English (Intermediate).

How many years of experience does Stephanie have?

Stephanie has at least 14 years of experience. During this time, Stephanie has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 5 years and 8 months. Note that Stephanie may not have shared all experience and actually has more experience.

What roles would Stephanie be best suited for?

Based on recent experience, Stephanie would be well-suited for roles such as: Customer Relations Coordinator, Legal Assistant, Market Division Coordinator.

What is Stephanie's latest experience?

Stephanie's most recent position is Customer Relations Coordinator at SüdFactoring GmbH (LBBW).

What companies has Stephanie worked for in recent years?

In recent years, Stephanie has worked for SüdFactoring GmbH (LBBW) and Landesbank Baden-Württemberg.

Which industries is Stephanie most experienced in?

Stephanie is most experienced in industries like Banking and Finance.

Which business areas is Stephanie most experienced in?

Stephanie is most experienced in business areas like Accounting, Legal, and Customer Service. Stephanie also has some experience in Information Technology, Operations, and Marketing.

Which industries has Stephanie worked in recently?

Stephanie has recently worked in industries like Banking and Finance.

Which business areas has Stephanie worked in recently?

Stephanie has recently worked in business areas like Accounting, Legal, and Customer Service.

What is Stephanie's education?

Stephanie attended FOM Hochschule Stuttgart for Business Psychology & Business Administration.

What is the availability of Stephanie?

Stephanie is immediately available for suitable projects.

What is the rate of Stephanie?

Stephanie's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.