Stephanie Gedeon-Customer Relations Coordinator

Focus areas:

• Support of release management through the creation of reports and management presentations
• Building, maintaining, and monitoring dashboards (including filter maintenance and updates)
• Planning, moderating, and following up on regular release and update meetings
• Close coordination with Product Owners to ensure clear release information
• Monitoring, testing, and quality assurance of automated Microsoft Teams notifications in cooperation with internal IT specialists
• Creating, updating, and maintaining project and process documentation in Confluence
• Supporting feedback meetings to assess test resources; partly taking meeting minutes
• Conceptual work on a dashboard for managing test requests and budget overviews
• Collecting and developing ideas for building an internal training academy
• Creating a training concept for Tosca
• Taking part in Tosca specialist meetings for content alignment and quality assurance of the training concept

Methods & tools: Jira, Confluence, Tosca, Power BI, Microsoft Teams, SharePoint, Miro, Excalidraw Whiteboard, Outlook

• Supporting the introduction of electronic legal files, including document logic and formatting
• Responsibility for travel expense accounting, insurance communication, and invoice checks
• Managing domestic and international outgoing invoices and internal cost allocations (SAP R/3)
• Communication with internal departments and the executive assistant team
• Checking the relevance to practice and preparing and processing invoices on time
• Creating insurance invoices for LBBW subsidiaries and supporting travel insurance damage claims
• Monitoring deadlines and coordinating domestic and international business trips for lawyers
• Supporting general legal tasks and recording internal cost allocations in electronic legal files
• Formatting and submitting management board documents
• Tools: HMP Corporate Legal Management System, SAP R/3, MS Office (including Access)