Stephanie Gedeon - Customer Relations Coordinator

Q: Where is Stephanie based?

Stephanie is based in Stuttgart, Germany .

Q: What languages does Stephanie speak?

Stephanie speaks the following languages: German (Native), English (Intermediate) .

Q: How many years of experience does Stephanie have?

Stephanie has at least 14 years of experience. During this time, Stephanie has worked in at least 3 different roles and for 3 different companies . The average length of individual experience is 5 years and 8 months . Note that Stephanie may not have shared all experience and actually has more experience.

Q: What is Stephanie's latest experience?

Stephanie's most recent position is Customer Relations Coordinator at SüdFactoring GmbH (LBBW) .

Q: What companies has Stephanie worked for in recent years?

In recent years, Stephanie has worked for SüdFactoring GmbH (LBBW) and Landesbank Baden-Württemberg .

Q: Which industries is Stephanie most experienced in?

Stephanie is most experienced in industries like Banking and Finance .

Q: Which business areas is Stephanie most experienced in?

Stephanie is most experienced in business areas like Accounting , Legal , and Customer Service . Stephanie also has some experience in Information Technology , Operations , and Marketing .

Q: Which industries has Stephanie worked in recently?

Stephanie has recently worked in industries like Banking and Finance .

Q: Which business areas has Stephanie worked in recently?

Stephanie has recently worked in business areas like Accounting , Legal , and Customer Service .

Recommended expert

Stuttgart, Germany

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Experience

Jan 2022 - Dec 2025

4 years

Stuttgart, Germany

Customer Relations Coordinator

SüdFactoring GmbH (LBBW)

Creating and executing test cases on the business side (iMX V9, Zaphyr Scale)
Collaborating with the external IT service provider Codix on error analysis and system tests
Project work on ESG-compliant contract revisions (text modules, documentation)
Drafting standardized factoring agreements and training handouts for internal processes
Optimizing the electronic contract database for access and search logic
Working with the product team, sales, and business development to unify processes
Implementing the iMX upgrade and adjusting text modules to ensure legal standards
Applying the changes in practice to speed up retrieval from the electronic database
Supporting the Business Development Manager as a liaison between sales and clients
Tools: Jira, MS Office, Dynamics Microsoft 365, Lotus Notes, Confluence, iMX V9, Zaphyr Scale

Apr 2013 - Dec 2021

8 years 9 months

Stuttgart, Germany

Legal Assistant

Landesbank Baden-Württemberg

Supporting the introduction of the electronic legal file system, including document logic and formatting
Responsible for travel expense reports, insurance communications, and invoice verification
Managing national and international outgoing invoices and service billing (SAP R/3)
Communicating with internal departments and executive assistants
Ensuring practical accuracy and timely creation and processing of invoices
Preparing insurance invoices for LBBW subsidiaries and handling travel insurance claims
Monitoring deadlines and coordinating national and international business travel for lawyers
Assisting with general legal tasks, recording service billing in electronic legal files
Formatting and preparing board presentation documents
Tools: HMP Corporate Legal Management System, SAP R/3, MS Office (including Access)

Jan 2012 - Apr 2013

1 year 4 months

Wertheim am Main, Germany

Market Division Coordinator

Baden-Württembergische Bank

Managing and controlling the marketing budget for the market division
Coordinating events, schedules, and communications with branches
Allocating the overall marketing budget and building communication bridges
Tools: reporting lists, MS Office, Lotus Notes

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance.

Banking and Finance

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Accounting, Legal, Customer Service, Information Technology, Operations, and Marketing.

Accounting

Legal

Customer Service

Information Technology

Operations

Marketing

Summary

Stephanie Gedeon is an experienced project associate with over 15 years of experience in the financial services industry – especially in contract management, testing environments, and operational sales support. She has solid know-how in guiding system implementations, test management (iMX, Zaphyr Scale), and in the interface work between business units, product teams, and IT.

Her way of working is marked by a structured approach, high quality awareness, and strong communication skills. She is familiar with the requirements of regulated environments and reliably supports projects in meeting both business and technical requirements.

Stephanie stands out for her high reliability, personal accountability, and communication skills. With her empathetic nature, she builds lasting relationships with stakeholders and teams, drives projects forward in a structured way, and thinks proactively even in challenging situations. Her work is always shaped by a solution-oriented mindset.

Skills

15+ Years Of Experience In Financial Services (Lbbw, SüDfactoring, Bw-Bank)
Business Testing In System Projects (Imx V9, Zaphyr Scale)
Preparation And Review Of Contract-Related Documents
Familiar With Regulatory Standards (Identity Verification, Data Protection, Contractual Formalities)
Strong Communication Between Business Units, Product Teams, And It
Structured, Pragmatic Work Style With High Personal Accountability

Languages

German

Native

English

Intermediate

Education

Oct 2017 - Present

FOM University of Applied Sciences Stuttgart

Business Psychology & Business Administration · Stuttgart, Germany

Oct 2009 - Jun 2012

LBBW

Office Communication Clerk

Statistics

Experience

Total positions 3

Experience in Banking and Finance 14 y

Avg length 4 y 7 m

Longest experience 8 y 8 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Customer Relations Coordinator, Legal Assistant, Market Division Coordinator

Main industries Banking and Finance

Main business areas Accounting, Legal, Customer Service

Profile

Created

June 2025

Last Update

June 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Stephanie based?

Stephanie is based in Stuttgart, Germany.

What languages does Stephanie speak?

Stephanie speaks the following languages: German (Native), English (Intermediate).

How many years of experience does Stephanie have?

Stephanie has at least 14 years of experience. During this time, Stephanie has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 5 years and 8 months. Note that Stephanie may not have shared all experience and actually has more experience.

What roles would Stephanie be best suited for?

Based on recent experience, Stephanie would be well-suited for roles such as: Customer Relations Coordinator, Legal Assistant, Market Division Coordinator.

What is Stephanie's latest experience?

Stephanie's most recent position is Customer Relations Coordinator at SüdFactoring GmbH (LBBW).

What companies has Stephanie worked for in recent years?

In recent years, Stephanie has worked for SüdFactoring GmbH (LBBW) and Landesbank Baden-Württemberg.

Which industries is Stephanie most experienced in?

Stephanie is most experienced in industries like Banking and Finance.

Which business areas is Stephanie most experienced in?

Stephanie is most experienced in business areas like Accounting, Legal, and Customer Service. Stephanie also has some experience in Information Technology, Operations, and Marketing.

Which industries has Stephanie worked in recently?

Stephanie has recently worked in industries like Banking and Finance.

Which business areas has Stephanie worked in recently?

Stephanie has recently worked in business areas like Accounting, Legal, and Customer Service.

What is Stephanie's education?

Stephanie attended FOM University of Applied Sciences Stuttgart for Business Psychology & Business Administration.

What is the availability of Stephanie?

Stephanie is immediately available for suitable projects.

What is the rate of Stephanie?

Stephanie's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.