Pedja Marovic - Project Management Process Lead

Q: Where is Pedja based?

Pedja is based in Budapest, Hungary .

Q: What languages does Pedja speak?

Pedja speaks the following languages: Serbian (Native), English (Advanced) .

Q: How many years of experience does Pedja have?

Pedja has at least 26 years of experience. During this time, Pedja has worked in at least 7 different roles and for 6 different companies . The average length of individual experience is 4 years and 9 months . Note that Pedja may not have shared all experience and actually has more experience.

Q: What is Pedja's latest experience?

Pedja's most recent position is Project Management Process Lead at Noventiq Services .

Q: What companies has Pedja worked for in recent years?

In recent years, Pedja has worked for Noventiq Services and Yettel Hungary .

Q: Which industries is Pedja most experienced in?

Pedja is most experienced in industries like Telecommunication , Information Technology , and Banking and Finance .

Q: Which business areas is Pedja most experienced in?

Pedja is most experienced in business areas like Project Management , Information Technology , and Customer Service . Pedja also has some experience in Operations .

Q: Which industries has Pedja worked in recently?

Pedja has recently worked in industries like Telecommunication and Information Technology .

Q: Which business areas has Pedja worked in recently?

Pedja has recently worked in business areas like Project Management and Information Technology .

Recommended expert

Budapest, Hungary

Experience

Mar 2023 - Present

3 years 1 month

Project Management Process Lead

Noventiq Services

Delivering complex projects end-to-end within time, budget, to meet the defined KPIs and strategic goals
Implement and improve the project management methodologies and processes
Lead global project management processes adoption and coach delivery teams on processes execution
Ensure professional competence and development of project management community
Manage implementation, roll-out, and development of project management information systems & tools from the process perspective
Participate in post-M&A roll-out of global processes in new delivery units
Develop and deliver presentations and training
Ensure process metrics control and KPIs reporting accuracy
Conduct regular and ad-hoc process audits
Collect feedback from delivery teams to feed into a continual improvement plan
Ensure data centralization, consolidation, and sharing
Coordinate multiple parties, maintain communication between stakeholders, and run awareness campaigns

Nov 2017 - Feb 2023

5 years 4 months

Senior Project Manager

Yettel Hungary

Delivering complex projects end-to-end within time, budget, to meet the defined KPIs and strategic goals
Lead and motivate complex project organization including collecting business requirements, designing solution with all needed integrations and security aspects (connectivity, OS hardening and application security designs)
Prepare project related decision materials including project proposal, project charter, project schedule, budget, resource plan or any other based on agile methodology
Analyze risks and define mitigation plans to get necessary decisions made
Track project progress and provide regular reporting to stakeholders and management
Manage escalation flow, resolve issues and initiate corrective actions as appropriate
Manage dedicated resources during the project according to the approved resource plan and business priorities
Forecast, follow-up and report on the project budget consistently
Manage change management processes
Mentor colleagues regarding methodology and coach them (waterfall and agile)
Actively participate in knowledge sharing within the project management team

Sep 2015 - Nov 2017

2 years 3 months

Europe Governance, Future Operating Model

Telenor IT Partner

Part of regional team responsible to manage the common European BSS solution from architecture, vendor management, demand management and performance management perspective
Develop the future operating model between all vendors and business units, third party and legacy vendors
Develop a common demand management process
Develop a common service management (operational) process
Formulate and manage service level processes and procedures to ensure SLAs, OLAs and relevant contracts are developed and administered consistently
Analyze and report on performance against service level agreements to highlight inconsistencies and guide remediation activities
Develop, refine and communicate the common operating model to provide clear guidelines and standards for service delivery
Develop and communicate costing chargeback models for future operating model service delivery to enable business units to budget appropriately
Develop and implement strategy and policy for common system operations
Develop a highly efficient model without compromising quality
Ensure compliance with all relevant regulatory and other requirements
Support local deployment projects across business units
Align with local IT operations teams

Sep 2014 - Oct 2015

1 year 2 months

IT Operation and TPM

Telenor Bank

Serve as member of the IT team with technical project management responsibilities for Telenor Bank projects including implementation and deployment planning
Coordinate relevant internal IT teams
Improve operational systems, processes and policies in support of organization’s mission, including better management reporting, information flow and organizational planning
Play a significant role in long-term planning, including initiatives geared toward operational excellence

Jul 2014 - Sep 2014

3 months

Customer Systems Expert, Customer Systems Area

Telenor Montenegro

Manage introduction of new systems related to external and internal customers
Introduce new features and functionalities of systems
Perform project management and technical project management
Manage vendors, follow up problem reporting and provide solutions by vendor, ensuring vendor projects are delivered according to plan and agreed quality
Design solution and system architecture
Lead teams of external developers
Prepare development specifications for external vendors and outsourcing companies
Write and update related documentation
Test new services and features in development environment
Configure customer systems
Manage development of various interfaces towards external systems
Manage upgrades, customizations and testing of new versions of customer systems and mediation devices
Ensure architecture of customer systems aligns with overall technology architecture
Maintain relationship and communication with external partners
Create and continuously update documentation of the solutions

Mar 2012 - Jul 2014

2 years 5 months

System Delivery Manager

Telenor ASA

Manage multiple project streams within the Global ERP program for finance and accounting including infrastructure development, system integration, application configuration, release management, testing and training
Develop detailed plans and follow up for project streams
Initiate and run team structures using a combination of local experts and consultants, emphasizing cost-effective off-shore resources
Develop, update and implement GERP system blueprint and serve as owner of the solution blueprint in the program
Implement the system blueprint in business units, approve local gaps and propose solutions
Collect and deliver security requirements on network connectivity, infrastructure security and solution/application levels
Approve business unit specific Oracle and non-Oracle system deviations
Participate in steering committees of projects to implement non-Oracle systems in Telenor business units
Approve high-level and detailed design documents
Participate in the change control board
Provide feedback on development costs, changes in solution and vendor contributions for core and non-core systems
Ensure program toll-gates are clear and participate in go/no-go decisions
Coordinate IT environments (test, production) and manage licenses

Jan 2000 - Mar 2012

12 years 3 months

Services and Mobile Systems Development Manager

Telenor Montenegro

Integrate Siebel CRM with new billing system (LOKI 2010)
Integrate internal developed services including SMS services used by end-users and My Menu self-service system for activating add-ons
Lead full lifecycle of CRM implementation (2009) including gathering business requirements, defining technical and architectural requirements, evaluating solutions, negotiating with vendors, business process analysis and design, functional specification for Siebel integration, data analysis and legacy application integration, data quality assessment, methodology and documentation, and interfacing with sales, customer service, marketing and IT teams
Lead full lifecycle of prepaid registration implementation (2007) including gathering business requirements, defining technical and architectural requirements, evaluating solutions, negotiating with vendors, business process analysis and design, functional specification for integration with Comverse prepaid system using SOAP web service, methodology and documentation, and IT team interfacing
Lead full lifecycle of sales tracking system implementation (2007) including gathering business requirements, defining technical and architectural requirements, evaluating solutions, negotiating with vendors, business process analysis and design, application integration with ERP (Navision), methodology and documentation, and interfacing with sales and IT teams
Gather business requirements, evaluate vendor offers, design network solution, choose and implement device management system, event payment solution and content platform, and operate the platform daily after implementation (GPRS/MMSC Implementation 2004)
Supervise computer programmers and systems analysts and serve as project leader for systems projects
Lead, manage and organize software development activities and resource utilization for consumer and internal applications
Design architecture for applications and systems integrated across various platforms
Identify and translate system requirements into technology architecture and design documentation
Ensure Promonte IS/IT SOX compliance and enterprise architecture governance
Participate in company strategy meetings and rolling forecast process
Participate in contest activities on service delivery platform

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Information Technology, and Banking and Finance.

Telecommunication

Information Technology

Banking and Finance

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Customer Service, and Operations.

Project Management

Information Technology

Customer Service

Operations

Summary

I have over 20 years of experience leading and implementing complex projects and process improvements. I design and optimize project management methodologies while coaching teams to execute with precision. I excel at coordinating stakeholders and ensuring that processes meet strategic targets, implementing information systems that enable effective data sharing and performance tracking.

I have a strong technical background and a deep understanding of both traditional and agile methodologies. My expertise ranges from roadmap planning and risk mitigation to system architecture and vendor management, always focusing on delivering measurable results while keeping the teams motivated and aligned with business goals.

Skills

20+ Years Mobile (Gsm) Experience
20+ Years Telecommunication, It Experience And Project Management Experience
20+ Years Management Experience And 9 Years Of Experience In Managing People
In Depth Understanding Technical Aspects Combined With A Good Business And Commercial Understanding
Skilled With Computer Systems, Software
Experience With Implementing Security Requirements On Network/connectivity, Os And Application Levels
Skilled At Organizing Complex Projects, Defining Project Priorities, And Delegating Tasks
Self-starting, Goal-oriented Strategist Whose Confidence, Perseverance And Vision Promote Success
Quickly Learn Procedures And Methods
Technical Curiosity Allowing Me To Feel Confident In An High-tech Environment
Major Strengths In Planning, Problem Solving And Communication
Highly Imaginative With Many Innovative Ideas
Demonstrated Record Of High Performance Standards, Including Attention To Schedules, Deadlines, Budgets And Quality Work
Can Easily Break A Large Project Down Into Smaller Pieces, Prioritize Goals, Work Under Short Deadlines Without Sacrificing Creativity
Work Well In A High-pressure Environment
Open Minded, Hardworking And Co-operative
Team Player But Also Act Individually When Is Needed. Proven Negotiation Skills
Energetic, Have Initiative And Flexibility

Languages

Serbian

Native

English

Advanced

Education

Oct 1990 - Jun 1995

Faculty of Computer Science

Computer Science · Podgorica, Montenegro

Certifications & licenses

Lean Six Sigma yellow belt

The Knowledge Academy

PRINCE2 Certificate

PRINCE2 Foundation Certificate

Statistics

Experience

Total positions 7

Experience in Telecommunication 22 y

Avg length 3 y 9 m

Longest experience 12 y 2 m

Expertise

Recent roles Project Management Process Lead, Senior Project Manager, Europe Governance, Future Operating Model

Main industries Telecommunication, Information Technology, Banking and Finance

Main business areas Project Management, Information Technology, Customer Service

Qualifications

Certifications earned 3

Profile

Created

January 2026

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Pedja based?

Pedja is based in Budapest, Hungary.

What languages does Pedja speak?

Pedja speaks the following languages: Serbian (Native), English (Advanced).

How many years of experience does Pedja have?

Pedja has at least 26 years of experience. During this time, Pedja has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 4 years and 9 months. Note that Pedja may not have shared all experience and actually has more experience.

What roles would Pedja be best suited for?

Based on recent experience, Pedja would be well-suited for roles such as: Project Management Process Lead, Senior Project Manager, Europe Governance, Future Operating Model.

What is Pedja's latest experience?

Pedja's most recent position is Project Management Process Lead at Noventiq Services.

What companies has Pedja worked for in recent years?

In recent years, Pedja has worked for Noventiq Services and Yettel Hungary.

Which industries is Pedja most experienced in?

Pedja is most experienced in industries like Telecommunication, Information Technology, and Banking and Finance.

Which business areas is Pedja most experienced in?

Pedja is most experienced in business areas like Project Management, Information Technology, and Customer Service. Pedja also has some experience in Operations.

Which industries has Pedja worked in recently?

Pedja has recently worked in industries like Telecommunication and Information Technology.

Which business areas has Pedja worked in recently?

Pedja has recently worked in business areas like Project Management and Information Technology.

What is Pedja's education?

Pedja attended Faculty of Computer Science for Computer Science.

Does Pedja have any certificates?

Pedja has 3 certificates. These include: Lean Six Sigma yellow belt, PRINCE2 Certificate, and PRINCE2 Foundation Certificate.

What is the availability of Pedja?

Pedja is immediately available for suitable projects.

What is the rate of Pedja?

Pedja's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.