Michael Schleier-Head of IT Project Management and Software Development DACH

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Experience
Head of IT Project Management and Software Development DACH
Webhelp Holding Germany GmbH
- Established and developed the IT organization in the DACH region (including Poland and the Balkans)
- Directly reporting to the CTO, handling various special tasks (e.g., GDPR, communication with the works council, data protection support and CISO)
- 9 years of disciplinary and technical leadership of project management teams (internal and external clients) and software development in the DACH region
- 4 years of disciplinary and technical leadership of the IT Service Desk for the DACH region (1st level)
- Defined strategy and developed roadmaps in collaboration with the CTO (infrastructure renewal, digitalization, security, BCM)
- Derived projects from the roadmap, prioritized, planned and executed them
- Team leadership (managing project teams up to 50 people; disciplinary and technical leadership of 12 people)
- Data center build/relocation (one build, three relocations/mergers)
- GDPR implementation (initial registration, maintenance process, procedure directories)
- Managed ISO27001 initial certification and two recertifications (ITSM, IT processes, hardware and software inventory, development guidelines)
- Established and took responsibility for IT requirements management
- Responsible as system owner for in-house developments (automation platform, tracking and security tools)
- Process analysis (gathering, alignment, analysis, improvement, design)
- 6 months as interim CTO (due to the CTO's illness)
Test Manager (Freelancer)
Carl Zeiss Microscopy
- Test management in the Zuse project (new version of microscopy software)
- Captured the current state and redesigned the test process
- Implemented MS Team Foundation Server as a test management platform
- Planned and designed test procedures
- Derived test cases from user stories
- Estimated effort in collaboration with project management and product owner
- Prepared and executed tests (MS Team Foundation Server)
- Documented defects and test progress
- Reproduced defects and planned re-tests
- Reported progress and test execution on time
Head of Software Quality
Yapital Financial AG
- Responsible for the validation and test automation team (8 members)
- Responsible for the test environments (test and pre-prod)
- Developed and evolved the QA strategy and relevant processes
- Worked closely with change and release managers, project managers and the CTO (strategic alignment)
- Managed external service providers (test automation and execution)
- Delivered 2 backend and 2 mobile releases (Android and iPhone) within 4 months, plus 4 internal projects
- Managed the shutdown of operations (investor withdrawal)
Principal Consultant
prism Informatics Deutschland GmbH
- Principal consultant for test and ALM topics
- Created and enhanced the service portfolio (8 standard services and various special offers)
- Responsible for the prism iOS team (Pune, India; 4 developers)
- Coordinated internal projects around SAP ByDesign (ERP and CRM implementation), including process definition
- Coordinated internal iOS projects (prism app, SAP ByDesign release process)
- Served as test or project manager in merger, implementation and upgrade projects
- Project manager for 21 months in the One.ERP program at Deutsche Telekom (QT testing, responsibility for the test process)
- Supported SAP in eCATT (Test Data Migration Server validation)
- Pre-sales support (gathering customer requirements, costing, creating technical concepts, proposal presentations)
- Managed delivery partners and oversaw the feedback process for assessing delivery quality
- Defined and implemented processes for knowledge and innovation management
Senior Consultant
SAP Deutschland GmbH & Co. KG
- Consulting in test management, most recently at senior level
- Developed an API-based load testing software for SAPGUI (Delphi, client-server)
- Led small and medium-sized implementation and integration projects
- Supported pre-sales and proposal creation (analysis, solution design, estimation)
- Designed, planned and executed load and performance tests
- Implemented test automation using tools like eCATT, Silk and HP UFT/QTP
- Member of SAP's de-escalation team
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Telecommunication, Manufacturing, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Quality Assurance, and Strategy.
Summary
- Career start: 2004
- Team leadership (Managing project teams of up to 50 people; disciplinary and technical leadership of 12 people)
- Project management (sales, team leadership, initiation, planning, control, de-escalation)
- Process analysis (gathering, alignment, analysis, improvement, design)
- Test management (strategy, conception, planning, execution, management)
Skills
- Responsible
- Reliable
- Team Player
- Solution-Oriented
- Analytical
- Team And Staff Leadership
Languages
Education
University of Applied Sciences Trier, Birkenfeld campus
Diploma in Computer Science · Applied Computer Science, focus on Bioinformatics · Birkenfeld, Germany
University of Saarland
Mathematics and Philosophy · Saarbrücken, Germany
Certifications & licenses
SAP Development Consultant ABAP
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Michael is based in Merzig, Germany.
Michael speaks the following languages: German (Native).
Michael has at least 20 years of experience. During this time, Michael has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 4 years. Note that Michael may not have shared all experience and actually has more experience.
Based on recent experience, Michael would be well-suited for roles such as: Head of IT Project Management and Software Development DACH, Test Manager (Freelancer), Head of Software Quality.
Michael's most recent position is Head of IT Project Management and Software Development DACH at Webhelp Holding Germany GmbH.
In recent years, Michael has worked for Webhelp Holding Germany GmbH.
Michael is most experienced in industries like Information Technology, Professional Services, and Telecommunication. Michael also has some experience in Banking and Finance and Manufacturing.
Michael is most experienced in business areas like Information Technology, Project Management, and Quality Assurance. Michael also has some experience in Strategy.
Michael has recently worked in industries like Professional Services.
Michael has recently worked in business areas like Information Technology, Project Management, and Strategy.
Michael attended University of Applied Sciences Trier, Birkenfeld campus for Applied Computer Science, focus on Bioinformatics.
Michael has 5 certificates. Among them, these include: ITIL V3 Foundation Level, ISTQB Certified Test Manager, and ISTQB Certified Tester.
The availability of Michael needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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