Michael K.-Director – Digital Platforms & IT Operations
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Experience
Director – Digital Platforms & IT Operations
Orifarm
- Senior technology leader responsible for digital platforms, infrastructure services, and automation initiatives across several European markets.
- Strategic Transformation: Spearheaded a digital transformation across four European countries, aligning technology investments with global growth ambitions.
- Operating Model: Transitioned the organization to a product-centric model using OKRs, balancing stable operations with rapid digital innovation.
- AI & Innovation: Led AI pilot projects to strengthen data-driven decision-making and integrated legacy IT/OT systems into a simplified, cloud-native setup.
- Execution: Successfully executed nearshoring initiatives to Poland, optimizing the international delivery model.
Head of IT Operations
Sydbank
- Operational Excellence: Reduced critical incidents by 60% through a total restructuring of IT into an agile delivery model focused on ITSM and modern platforms.
- M&A & Integration: Key participant in M&A activities, ensuring the seamless integration of acquired banks into the core digital infrastructure.
- Agile Leadership: Transformed a traditional IT setup into a fully agile organization committed to "Agile Pragmatism".
- Vendor Management: Managed primary relationships with major suppliers (e.g., Bankdata), optimizing service delivery and scalability.
Senior Project & Resource Manager, Managed Services
itelligence (NTT DATA)
- Governance: Established and led a Project Board to prioritize SAP Basis and infrastructure projects, balancing resources between BAU and strategic initiatives.
- Efficiency: Leveraged ITIL frameworks to increase efficiency and reduce the Total Cost of Ownership (TCO) for enterprise-wide platforms.
Various Senior Manager Roles (Nordic Service Line Leader etc.)
IBM Nordic
- Scale & Efficiency: Led a service line of 55+ managers and specialists across the Nordics, Poland, Czech Republic, and India.
- Cost Optimization: Achieved a 45% reduction in operational costs through global process optimization and automation (IBM Lean+).
Project Manager and System Administrator
DMdata
- Responsible for building infrastructure and managing internal and customer projects.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, and Pharmaceutical.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Information Technology, Project Management, and Strategy.
Summary
Visionary senior technology executive with over 20 years of experience leading global digital transformations and large-scale IT operations within highly regulated industries (Finance, Pharma, IT Services). Proven track record in transitioning multi-local IT setups into scalable, global operating models which directly aligning with the strategy requirements.
Expert in driving a data-powered organization by integrating AI-driven initiatives, strengthening cybersecurity, and fostering a culture of agile excellence. A people-focused leader known for building high-performing international teams and managing complex stakeholder landscapes across borders.
Skills
- Global Transformation: Extensive Experience In Consolidating It Operations Across Multiple European Countries And Executing Complex Nearshoring And M&A Integrations.
- Strategic Governance: Skilled In Defining Group-Wide Standards, Itil Frameworks, And Okr-Driven Prioritization To Ensure Interoperability And Scalability.
- Data & Ai Leadership: Pioneer In Introducing Ai-Driven Decision-Making And Automating Systems To Enhance Efficiency Across It And Ot Environments.
- Financial & Risk Management: Direct Accountability For Multi-Million € Capex/Opex Budgets, Vendor Negotiations, And Ensuring Compliance In Gxp And Financial Environments.
- People Leadership: Consistently Achieving ~90% Engagement Scores While Leading Teams Of 50+ Across Diverse Geographical Locations (Dk, De, Pl, Cz, In).
Global Leadership & Collaboration
- Led International Teams Across Europe, India, And Global Delivery Centers
- Extensive Experience Working In Matrix Organizations
- Strong Stakeholder Engagement Across Executive Leadership, Customers, And Partners
- Experienced In Aligning Technology Strategy With Business Growth And Transformation Initiatives
Languages
Education
Aarhus University
Bachelor’s Degree in Business Administration, HA-IT · Business Administration (HA-IT) · Aarhus, Denmark
Certifications & licenses
Board Education
ConsilioNexus
Leading Leaders
Leadership Pipeline Institute
PeopleCert / Axelos
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Michael speaks the following languages: Danish (Native), German (Advanced), English (Advanced).
Michael has at least 29 years of experience. During this time, Michael has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 6 years and 9 months. Note that Michael may not have shared all experience and actually has more experience.
Based on recent experience, Michael would be well-suited for roles such as: Director – Digital Platforms & IT Operations, Head of IT Operations, Senior Project & Resource Manager, Managed Services.
Michael's most recent position is Director – Digital Platforms & IT Operations at Orifarm.
In recent years, Michael has worked for Orifarm and Sydbank.
Michael is most experienced in industries like Information Technology, Banking and Finance, and Pharmaceutical.
Michael is most experienced in business areas like Operations, Information Technology, and Project Management. Michael also has some experience in Strategy.
Michael has recently worked in industries like Banking and Finance and Pharmaceutical.
Michael has recently worked in business areas like Information Technology, Operations, and Strategy.
Michael holds a Bachelor in Business Administration (HA-IT) from Aarhus University.
Michael has 4 certificates. Among them, these include: Board Education, Leading Leaders, and Itil 4 Foundation.
The availability of Michael needs to be confirmed.
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