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Michael Kræmer - Director – Digital Platforms & IT Operations

Michael Kræmer
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Denmark

Experience

Jan 2023 - Dec 2026
4 years

Director – Digital Platforms & IT Operations

Orifarm

Expertise details
Position Summary
Director – Digital Platforms & IT Operations at Orifarm
Industries
Pharmaceutical
Business Areas
Information Technology
Strategy
  • Senior technology leader responsible for digital platforms, infrastructure services, and automation initiatives across several European markets.
  • Strategic Transformation: Spearheaded a digital transformation across four European countries, aligning technology investments with global growth ambitions.
  • Operating Model: Transitioned the organization to a product-centric model using OKRs, balancing stable operations with rapid digital innovation.
  • AI & Innovation: Led AI pilot projects to strengthen data-driven decision-making and integrated legacy IT/OT systems into a simplified, cloud-native setup.
  • Execution: Successfully executed nearshoring initiatives to Poland, optimizing the international delivery model.
Jan 2020 - Dec 2023
4 years

Head of IT Operations

Sydbank

Expertise details
Position Summary
Head of IT Operations at Sydbank
Industries
Banking and Finance
Business Areas
Information Technology
Operations
  • Operational Excellence: Reduced critical incidents by 60% through a total restructuring of IT into an agile delivery model focused on ITSM and modern platforms.
  • M&A & Integration: Key participant in M&A activities, ensuring the seamless integration of acquired banks into the core digital infrastructure.
  • Agile Leadership: Transformed a traditional IT setup into a fully agile organization committed to "Agile Pragmatism".
  • Vendor Management: Managed primary relationships with major suppliers (e.g., Bankdata), optimizing service delivery and scalability.
Jan 2017 - Dec 2020
4 years

Senior Project & Resource Manager, Managed Services

itelligence (NTT DATA)

Expertise details
Position Summary
Senior Project & Resource Manager, Managed Services at itelligence (NTT DATA)
Industries
Information Technology
Business Areas
Information Technology
Project Management
  • Governance: Established and led a Project Board to prioritize SAP Basis and infrastructure projects, balancing resources between BAU and strategic initiatives.
  • Efficiency: Leveraged ITIL frameworks to increase efficiency and reduce the Total Cost of Ownership (TCO) for enterprise-wide platforms.
Jan 2004 - Dec 2016
13 years

Various Senior Manager Roles (Nordic Service Line Leader etc.)

IBM Nordic

Expertise details
Position Summary
Various Senior Manager Roles (Nordic Service Line Leader etc.) at IBM Nordic
Industries
Information Technology
Business Areas
Operations
  • Scale & Efficiency: Led a service line of 55+ managers and specialists across the Nordics, Poland, Czech Republic, and India.
  • Cost Optimization: Achieved a 45% reduction in operational costs through global process optimization and automation (IBM Lean+).
Jan 1998 - Dec 2004
7 years

Project Manager and System Administrator

DMdata

Expertise details
Position Summary
Project Manager and System Administrator at DMdata
Industries
Information Technology
Business Areas
Information Technology
Project Management
  • Responsible for building infrastructure and managing internal and customer projects.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Banking and Finance, and Pharmaceutical.

Information Technology
Banking and Finance
Pharmaceutical
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Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Information Technology, Project Management, and Strategy.

Operations
Information Technology
Project Management
Strategy
Profile match chart

Summary

Visionary senior technology executive with over 20 years of experience leading global digital transformations and large-scale IT operations within highly regulated industries (Finance, Pharma, IT Services). Proven track record in transitioning multi-local IT setups into scalable, global operating models which directly aligning with the strategy requirements.

Expert in driving a data-powered organization by integrating AI-driven initiatives, strengthening cybersecurity, and fostering a culture of agile excellence. A people-focused leader known for building high-performing international teams and managing complex stakeholder landscapes across borders.

Skills

  • Global Transformation: Extensive Experience In Consolidating It Operations Across Multiple European Countries And Executing Complex Nearshoring And M&a Integrations.
  • Strategic Governance: Skilled In Defining Group-wide Standards, Itil Frameworks, And Okr-driven Prioritization To Ensure Interoperability And Scalability.
  • Data & Ai Leadership: Pioneer In Introducing Ai-driven Decision-making And Automating Systems To Enhance Efficiency Across It And Ot Environments.
  • Financial & Risk Management: Direct Accountability For Multi-million € Capex/opex Budgets, Vendor Negotiations, And Ensuring Compliance In Gxp And Financial Environments.
  • People Leadership: Consistently Achieving ~90% Engagement Scores While Leading Teams Of 50+ Across Diverse Geographical Locations (Dk, De, Pl, Cz, In).

Global Leadership & Collaboration

  • Led International Teams Across Europe, India, And Global Delivery Centers
  • Extensive Experience Working In Matrix Organizations
  • Strong Stakeholder Engagement Across Executive Leadership, Customers, And Partners
  • Experienced In Aligning Technology Strategy With Business Growth And Transformation Initiatives

Languages

Danish
Native
German
Advanced
English
Advanced

Education

Sep 2013 - Jun 2016

Aarhus University

Bachelor’s Degree in Business Administration, HA-IT · Business Administration (HA-IT) · Aarhus, Denmark

Certifications & licenses

Board Education

ConsilioNexus

Leading Leaders

Leadership Pipeline Institute

Itil 4 Foundation

PeopleCert / Axelos

Pmp (Project Management Professional)

Pmi

Statistics

Experience

Total positions 5
Experience in Information Technology 23 y
Avg length 6 y 2 m
Longest experience 12 y 11 m

Expertise

Recent roles Director – Digital Platforms & IT Operations, Head of IT Operations, Senior Project & Resource Manager, Managed Services
Main industries Information Technology, Banking and Finance, Pharmaceutical
Main business areas Operations, Information Technology, Project Management

Qualifications

Highest degree Bachelor
Certifications earned 4

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

What languages does Michael speak?

Michael speaks the following languages: Danish (Native), German (Advanced), English (Advanced).

How many years of experience does Michael have?

Michael has at least 28 years of experience. During this time, Michael has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 6 years and 8 months. Note that Michael may not have shared all experience and actually has more experience.

What roles would Michael be best suited for?

Based on recent experience, Michael would be well-suited for roles such as: Director – Digital Platforms & IT Operations, Head of IT Operations, Senior Project & Resource Manager, Managed Services.

What is Michael's latest experience?

Michael's most recent position is Director – Digital Platforms & IT Operations at Orifarm.

What companies has Michael worked for in recent years?

In recent years, Michael has worked for Orifarm and Sydbank.

Which industries is Michael most experienced in?

Michael is most experienced in industries like Information Technology, Banking and Finance, and Pharmaceutical.

Which business areas is Michael most experienced in?

Michael is most experienced in business areas like Operations, Information Technology, and Project Management. Michael also has some experience in Strategy.

Which industries has Michael worked in recently?

Michael has recently worked in industries like Banking and Finance and Pharmaceutical.

Which business areas has Michael worked in recently?

Michael has recently worked in business areas like Information Technology, Operations, and Strategy.

What is Michael's education?

Michael holds a Bachelor in Business Administration (HA-IT) from Aarhus University.

Does Michael have any certificates?

Michael has 4 certificates. Among them, these include: Board Education, Leading Leaders, and Itil 4 Foundation.

What is the availability of Michael?

Michael is immediately available full-time for suitable projects.

What is the rate of Michael?

Michael's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Michael?

To hire Michael, click the Meet button on the profile to request a meeting and discuss your project needs.

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