Michael Kræmer - Director – Digital Platforms & IT Operations
Experience
Director – Digital Platforms & IT Operations
Orifarm
- Senior technology leader responsible for digital platforms, infrastructure services, and automation initiatives across several European markets.
- Strategic Transformation: Spearheaded a digital transformation across four European countries, aligning technology investments with global growth ambitions.
- Operating Model: Transitioned the organization to a product-centric model using OKRs, balancing stable operations with rapid digital innovation.
- AI & Innovation: Led AI pilot projects to strengthen data-driven decision-making and integrated legacy IT/OT systems into a simplified, cloud-native setup.
- Execution: Successfully executed nearshoring initiatives to Poland, optimizing the international delivery model.
Head of IT Operations
Sydbank
- Operational Excellence: Reduced critical incidents by 60% through a total restructuring of IT into an agile delivery model focused on ITSM and modern platforms.
- M&A & Integration: Key participant in M&A activities, ensuring the seamless integration of acquired banks into the core digital infrastructure.
- Agile Leadership: Transformed a traditional IT setup into a fully agile organization committed to "Agile Pragmatism".
- Vendor Management: Managed primary relationships with major suppliers (e.g., Bankdata), optimizing service delivery and scalability.
Senior Project & Resource Manager, Managed Services
itelligence (NTT DATA)
- Governance: Established and led a Project Board to prioritize SAP Basis and infrastructure projects, balancing resources between BAU and strategic initiatives.
- Efficiency: Leveraged ITIL frameworks to increase efficiency and reduce the Total Cost of Ownership (TCO) for enterprise-wide platforms.
Various Senior Manager Roles (Nordic Service Line Leader etc.)
IBM Nordic
- Scale & Efficiency: Led a service line of 55+ managers and specialists across the Nordics, Poland, Czech Republic, and India.
- Cost Optimization: Achieved a 45% reduction in operational costs through global process optimization and automation (IBM Lean+).
Project Manager and System Administrator
DMdata
- Responsible for building infrastructure and managing internal and customer projects.
Industry Experience
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Experienced in Information Technology, Banking and Finance, and Pharmaceutical.
Business Area Experience
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Experienced in Operations, Information Technology, Project Management, and Strategy.
Summary
Visionary senior technology executive with over 20 years of experience leading global digital transformations and large-scale IT operations within highly regulated industries (Finance, Pharma, IT Services). Proven track record in transitioning multi-local IT setups into scalable, global operating models which directly aligning with the strategy requirements.
Expert in driving a data-powered organization by integrating AI-driven initiatives, strengthening cybersecurity, and fostering a culture of agile excellence. A people-focused leader known for building high-performing international teams and managing complex stakeholder landscapes across borders.
Skills
- Global Transformation: Extensive Experience In Consolidating It Operations Across Multiple European Countries And Executing Complex Nearshoring And M&a Integrations.
- Strategic Governance: Skilled In Defining Group-wide Standards, Itil Frameworks, And Okr-driven Prioritization To Ensure Interoperability And Scalability.
- Data & Ai Leadership: Pioneer In Introducing Ai-driven Decision-making And Automating Systems To Enhance Efficiency Across It And Ot Environments.
- Financial & Risk Management: Direct Accountability For Multi-million € Capex/opex Budgets, Vendor Negotiations, And Ensuring Compliance In Gxp And Financial Environments.
- People Leadership: Consistently Achieving ~90% Engagement Scores While Leading Teams Of 50+ Across Diverse Geographical Locations (Dk, De, Pl, Cz, In).
Global Leadership & Collaboration
- Led International Teams Across Europe, India, And Global Delivery Centers
- Extensive Experience Working In Matrix Organizations
- Strong Stakeholder Engagement Across Executive Leadership, Customers, And Partners
- Experienced In Aligning Technology Strategy With Business Growth And Transformation Initiatives
Languages
Education
Aarhus University
Bachelor’s Degree in Business Administration, HA-IT · Business Administration (HA-IT) · Aarhus, Denmark
Certifications & licenses
Board Education
ConsilioNexus
Leading Leaders
Leadership Pipeline Institute
Itil 4 Foundation
PeopleCert / Axelos
Pmp (Project Management Professional)
Pmi
Statistics
Experience
Expertise
Qualifications
Profile
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