Manuel Gass-Interim Head of Product | Fractional CPO | Product Leader with AI Focus
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Experience
Interim/Fractional Product Leader
Self-employed
Advising tech companies and founders on product strategy, customer discovery, AI-driven product development, and product operating models.
Founder, Builder and Operator
revoBill
Solo founder of a bootstrapped SaaS platform for invoices, quotes, and automated payments for small businesses in Germany and Austria.
- End-to-end product build with AI-powered development workflows
- Responsible for product strategy, engineering, infrastructure, CX, and go-to-market
Head of Product, Platforms (Director-Level)
Jimdo GmbH
Led the platform product strategy for Jimdo's infrastructure and internal ecosystem to support product teams in building and operating scalable customer-facing products.
Scope included Cloud Infrastructure, DevOps/SRE, Design Systems, Developer Tooling, IAM, Payment & Billing Platforms, and Data Engineering.
- Owned product strategy and roadmap across 7 engineering teams (~50 R&D)
- Built and led a team of 3 Product Managers and 1 Operations specialist
- Achieved 7-figure cloud and infrastructure cost optimization
- Improved platform reliability to 99.999% uptime and removed customer-impacting downtime risks
- Increased internal Developer Experience score from 49 to 75
- Introduced API platform architecture enabling reusable services and faster product development
Senior Product Manager, Fulfillment Platform
GitLab GmbH
Responsible for GitLab's Fulfillment Platform for subscription management, billing, and order-to-cash systems in the global SaaS business.
- Owned core APIs for billing, subscription lifecycle, and licensing infrastructure
- Ensured consistency and auditability in revenue-critical fulfillment systems
Technical Product Manager, Acquiring
Revolut Ltd.
Worked on payment acquiring infrastructure within Revolut's payments organization.
Principal Product Manager, eCommerce and Billing & Payment Platform
Jimdo GmbH
Responsible for the product strategy of Jimdo's commerce, billing, and payment platform as the monetization base of the website builder ecosystem.
- Led eCommerce product strategy and major initiatives together with the CPO and product leadership
- Increased eCommerce retention by +7% through improvements in onboarding and activation
- Built modular commerce capabilities as reusable API services
- Reduced fraudulent transactions by 99.5% through authentication, payment optimization, and risk scoring
- Coached and developed product managers in the organization
Product Owner, Mobile Platform
Hermes Germany GmbH
Responsible for the Mobile Platform supporting 50,000+ last-mile delivery devices in logistics.
- Responsible for reliability, lifecycle management, and operational efficiency
- Led the rollout of smart locker solutions in the last-mile delivery environment
Product Manager, Digital Services
MossGlocal GmbH
Built digital products from concept to launch (0 → 1) in a startup environment.
- Responsible for product strategy, roadmap development, and execution
Industry Experience
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Experienced in Information Technology and Transportation.
Business Area Experience
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Experienced in Product Development, Strategy, Information Technology, Operations, Project Management, and Customer Service.
Summary
Product leader with 10+ years of experience building and scaling SaaS products, platforms, monetization systems, and AI-powered product experiences in startups, scale-ups, fintech, and eCommerce environments.
Most recently responsible for product strategy across 7 engineering teams (~50 R&D), with a focus on cloud infrastructure, developer platforms, IAM (AuthN/AuthZ), payments & billing, design systems, and data platforms. Combines platform leadership with hands-on product discovery, stakeholder alignment, and execution in revenue-critical SaaS systems.
Proven impact in the millions through platform effects, infrastructure optimization, higher developer productivity, and highly available platform systems. Hands-on product leader with an AI focus, using AI-powered workflows for prototyping, validation, and faster execution.
Skills
- Fractional Product Leadership
- Product Strategy
- Customer Discovery
- Ai-Driven Product Development
- Product Operating Models
- Saas Growth
- Platform Strategy
- Developer Experience (Dx)
- Payments & Billing
- Api Ecosystems
Languages
Education
Management Center Innsbruck
Master · Management, Communication & IT · Innsbruck, Austria
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Experience
Global Experience
Expertise
Qualifications
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