Karnika Jain-Senior IT Delivery Specialist
Check rate
Experience
Senior IT Delivery Specialist
Essity
- Led €2M enterprise delivery across European and LATAM markets, with on-time, on-budget execution.
- Established PMO governance covering risk, change control and executive reporting.
- Owned vendor selection, contract negotiation and SLA governance for scalable long-term solutions.
- Drove IT-Business alignment with roadmap plans focused on cost optimization and customer value.
- Delivered MAUT, PIM Upgrade, Data Syndication and Healthcare application initiatives across Waterfall, Hybrid and Agile projects.
IT Business Analyst SAP Hybris PCM/PIM
Essity
- Owned global PIM solution enablement for B2B, D2C and brand channels across regions.
- Acted as a bridge between business and delivery teams, aligning scope, priorities and releases.
- led solution standardisation and roadmap planning with technical leads.
- Managed dependencies, estimations and UAT readiness for global rollouts.
- Improved platform effectiveness by 15% through optimisation initiatives.
- Consulted on new opportunities within PIM that benefited business in getting optimized product data.
Senior Consultant
Valtech
- Led as Product Owner, driving prioritization, backlog grooming and sprint planning for distributed teams (20+ resources) across Europe and Asia.
- Delivered multi-country e-commerce launches (5+ markets) within aggressive timelines (8 months).
- Owned backlog prioritization, release planning and MVP delivery.
- Built JIRA-based delivery dashboards for executive visibility.
- Led discovery workshops to bridge offline processes with KPI-driven scalable digital solutions.
- Trained clients on SAP Hybris and Sitecore, enhancing their operational capabilities.
Senior Consultant
Wurth India Pvt. Ltd.
- Facilitated platform evaluation and vendor negotiation that converted into €100K+ in business.
- Consulted the business on strategy, resulting in a defined roadmap with a clear MVP focus.
- Owned end-to-end delivery of B2B automotive e-commerce platform.
- Setup Agile processes on organizational level and provided hands-on training on required tools.
Business Analyst
Born Commerce Pvt. Ltd.
- Advised clients on designing and deploying scalable e-commerce capabilities aligned with strategic goals.
- Led omnichannel transformation across POS, supply chain and digital from pre-sales through delivery.
- Oversaw distributed Agile teams as Product Owner and Scrum Master, ensuring disciplined execution.
- Directed sprint governance, UAT and executive sign-offs to maintain delivery quality and pace.
Business Analyst
QED42 Engineering Pvt. Ltd.
- Acted as senior liaison between client leadership and technical teams, translating complex business needs into actionable CMS requirements.
- Defined scope, produced specifications, and led UAT across multiple retail clients to ensure quality.
- Led QA strategy and introduced automation (Behat - Visual regression) to accelerate testing and quality.
Test Analyst
Voxiva
- Executed test strategies for healthcare mobile and web applications.
- Managed defect lifecycle in Agile environments.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Healthcare, Retail, Manufacturing, Professional Services, and Automotive.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Project Management, Product Development, Supply Chain Management, and Strategy.
Summary
Senior Delivery & Program Manager with 12+ years of global IT delivery experience across Europe, LATAM, Middle East and Asia. Proven track record of leading enterprise programs, building PMP governance and managing multivendor ecosystems. Expertise in delivering complex digital and data platforms across healthcare, luxury retail, FMCG and automotive sectors, spanning B2B, B2C and D2C operating models.
Recognized for steering complex multi‑market programs and shaping scalable digital ecosystems that integrate automation and omnichannel customer journeys. Skilled in aligning technology strategy with business priorities, championing change and delivering tangible ROI in fast‑moving environments.
Skills
- Program And Delivery Management: End-To-End Delivery; Pmo Setup; Budgeting & Forecasting; Cost Optimisation; Risk And Change Management; Raid; Vendor Management; Executive & Cxo Stakeholder Management
- Agile And Execution: Agile, Hybrid And Waterfall Delivery Models; Scrum Release And Sprint Planning; Backlog Prioritization; Roadmaps; Uat And Go-Live Planning
- Digital Platforms And Technologies: E-Commerce (Sap Hybris, Magento 2, Shopify); Cms And Experience (Sitecore, Drupal); Crm And Martech (Salesforce, Hubspot, Cdc Blueconic); Data And Pim (Salsify, Sap, Mdm, Dam, Data Syndication, N8n); Ai (Chatgpt-4, Copilot, Power Bi)
- Delivery And Collaboration Tools: Jira; Confluence; Ms Project; Ms Office; Azure Devops; Trello; Slack; Miro; Lucidchart; Zeplin; Figma; Asana; Microsoft Teams; Planview
- Requirement Analysis: Brd; Wireframes; Rfd; User Stories; Customer Journeys; Fsd; Personas
Languages
Education
Uttar Pradesh Technical University
B.Tech · Computer Science & Engineering · Lucknow, India
Certifications & licenses
HubSpot Marketing Hub Software
HubSpot Learning Academy
Scrum.org
Scrum.org
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Karnika is based in Munich, Germany.
Karnika speaks the following languages: English (Native), Hindi (Native), German (Elementary).
Karnika has at least 13 years of experience. During this time, Karnika has worked in at least 5 different roles and for 6 different companies. The average length of individual experience is 2 years and 10 months. Note that Karnika may not have shared all experience and actually has more experience.
Based on recent experience, Karnika would be well-suited for roles such as: Senior IT Delivery Specialist, IT Business Analyst SAP Hybris PCM/PIM, Senior Consultant.
Karnika's most recent position is Senior IT Delivery Specialist at Essity.
In recent years, Karnika has worked for Essity and Valtech.
Karnika is most experienced in industries like Information Technology, Healthcare, and Retail. Karnika also has some experience in Manufacturing, Professional Services, and Automotive.
Karnika is most experienced in business areas like Information Technology, Quality Assurance, and Project Management. Karnika also has some experience in Product Development, Supply Chain Management, and Strategy.
Karnika has recently worked in industries like Healthcare, Manufacturing, and Information Technology.
Karnika has recently worked in business areas like Information Technology, Project Management, and Product Development.
Karnika holds a Bachelor in Computer Science & Engineering from Uttar Pradesh Technical University.
Karnika has 4 certificates. Among them, these include: Project Management Professional (PMP), HubSpot Marketing Hub Software, and Professional Scrum Product Owner I.
Karnika is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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