Recommended expert
Joshua Haas
Freelancer – Project Manager
Experience
Jul 2023 - Present
2 years 9 monthsDortmund, Germany
Freelancer – Project Manager
TEDI GmbH & Co. KG
Position Summary
Freelancer – Project Manager at TEDI GmbH & Co. KG
Industries
Retail
Business Areas
Project Management
- Led the Email Distribution Restructuring project to reorganize over 600 email distribution lists and mailboxes for a multinational company, aiming to improve the efficiency and scalability of internal communications.
- Conducted a comprehensive analysis of existing distribution lists to identify inefficiencies and redundancies, and defined clear naming conventions and standardized processes.
- Oversaw the cleanup of outdated and unnecessary distribution lists in line with new guidelines.
- Collaborated with the IT department to evaluate and implement automation solutions for dynamically updating distribution lists.
- Implemented a pilot phase to validate new processes, gather feedback, and refine the approach for a company-wide rollout.
- Defined responsibilities for maintaining and monitoring distribution lists and assigned them to specific roles.
- Created detailed project documentation and regular reports for management and other stakeholders.
Aug 2022 - Dec 2023
1 year 5 monthsBochum, Germany
Freelancer – Operational Expert
Trafineo GmbH & Co. KG
Position Summary
Freelancer – Operational Expert at Trafineo GmbH & Co. KG
Industries
Energy
Business Areas
Customer Service
Product Development
Project Management
- Managed electronic charging cards and infrastructure in the EV charging area for BP/Aral.
- Coordinated with various departments such as product management, project management, and the app team.
- Tested app functionality, reported bugs, and worked with the development team.
- Responsible for smooth customer onboarding in the in-house portal.
- Assessed risks during customer onboarding to prevent data security breaches.
- Led and managed the customer support team.
- Created performance reports for customer support for senior management.
- Conducted regular risk analysis and reported potential issues and their impact on the support process.
Apr 2022 - Aug 2022
5 monthsDüsseldorf, Germany
Agile Project Manager / Scrum Master
Appsoluts GmbH
Position Summary
Agile Project Manager / Scrum Master at Appsoluts GmbH
Industries
Information Technology
Business Areas
Information Technology
Project Management
- Built and introduced the Scrum framework from scratch.
- Trained the team in Scrum principles and ensured adherence to Scrum practices and rules.
- Independently set up new processes to optimize workflows and increase efficiency.
- Defined and implemented appropriate tools and guidelines for effective collaboration.
- Managed dependencies within the team and with external stakeholders to ensure smooth project progress.
- Supported cross-functional teams in implementing software projects following Scrum methods.
- Ensured transparency of team progress and success through regular updates and management reports.
- Facilitated sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Mar 2020 - Mar 2022
2 years 1 monthKerpen, Germany
Project Manager
Computacenter AG & Co. OHG
Position Summary
Project Manager at Computacenter AG & Co. OHG
Industries
Information Technology
Business Areas
Project Management
- Project controlling, scope, and cost management.
- Monitored adherence to project requirements and routine reporting.
- Communicated project-specific issues and necessary changes.
- Selected, coordinated, and qualified technicians.
- Identified and tracked errors.
- Informed clients about error causes and provided guidance to prevent issues.
- Ensured compliance with safety guidelines and legal regulations.
Oct 2016 - Dec 2017
1 year 3 monthsErkrath, Germany
RemoteInternship in the Consulting & Support Department
Lucom GmbH
Position Summary
Internship in the Consulting & Support Department at Lucom GmbH
Industries
Information Technology
Professional Services
Business Areas
Customer Service
Project Management
Quality Assurance
- Provided dedicated customer support (project assistance, problem-solving via phone and remote desktop).
- Assisted in project implementation.
- Carefully improved the internal travel expense reporting.
- Successfully expanded the internal solution for recording and analyzing consulting services.
- Actively supported product lifecycle management and quality assurance.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Retail, Energy, and Professional Services.
Information Technology
Retail
Energy
Professional Services
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Customer Service, Product Development, Quality Assurance, and Information Technology.
Project Management
Customer Service
Product Development
Quality Assurance
Information Technology
Skills
- Ms Office (Very Good Knowledge)
- Sql (Good Knowledge)
- Ms Project (Good Knowledge)
- Zendesk (Good Knowledge)
- Azure Devops (Good Knowledge)
- Jira (Good Knowledge)
- Asana (Good Knowledge)
- Common Programming Languages (Basic Knowledge)
Languages
German
NativeEnglish
AdvancedEducation
Oct 2016 - Sep 2019
University of Applied Sciences for Business
B.Sc. in Business Informatics · Business Informatics · Mettmann, Germany
Sep 2013 - Jun 2016
Adam-Josef-Cüppers Vocational College
Vocational training as Information Technology Assistant · Information Technology Assistant · Ratingen, Germany
Certifications & licenses
Professional Scrum Master I (PSM I)
SCRUM.ORG
Professional Scrum Product Owner I (PSPO I)
SCRUM.ORG
Project Management Trainee Program 2020
COMPUTACENTER
Statistics
Experience
Total positions 5
Experience in Information Technology 3.5 y
Avg length 1 y 6 m
Longest experience 2 y 8 m
Global Experience
Countries worked in 1 (Germany)
Primary country Germany
Expertise
Recent roles Freelancer – Project Manager, Freelancer – Operational Expert, Agile Project Manager / Scrum Master
Main industries Information Technology, Retail, Energy
Main business areas Project Management, Customer Service, Product Development
Qualifications
Highest degree Bachelor
Certifications earned 3
Profile
Created
Last Update
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Joshua based?
Joshua is based in Dortmund, Germany and prefers 100% remote projects.
What languages does Joshua speak?
Joshua speaks the following languages: German (Native), English (Advanced).
How many years of experience does Joshua have?
Joshua has at least 7 years of experience. During this time, Joshua has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 1 year and 5 months. Note that Joshua may not have shared all experience and actually has more experience.
What roles would Joshua be best suited for?
Based on recent experience, Joshua would be well-suited for roles such as: Freelancer – Project Manager, Freelancer – Operational Expert, Agile Project Manager / Scrum Master.
What is Joshua's latest experience?
Joshua's most recent position is Freelancer – Project Manager at TEDI GmbH & Co. KG.
What companies has Joshua worked for in recent years?
In recent years, Joshua has worked for TEDI GmbH & Co. KG, Trafineo GmbH & Co. KG, Appsoluts GmbH, and Computacenter AG & Co. OHG.
Which industries is Joshua most experienced in?
Joshua is most experienced in industries like Information Technology, Retail, and Energy. Joshua also has some experience in Professional Services.
Which business areas is Joshua most experienced in?
Joshua is most experienced in business areas like Project Management, Customer Service, and Product Development. Joshua also has some experience in Quality Assurance and Information Technology.
Which industries has Joshua worked in recently?
Joshua has recently worked in industries like Retail, Information Technology, and Energy.
Which business areas has Joshua worked in recently?
Joshua has recently worked in business areas like Project Management, Customer Service, and Product Development.
What is Joshua's education?
Joshua holds a Bachelor in Business Informatics from University of Applied Sciences for Business.
Does Joshua have any certificates?
Joshua has 3 certificates. These include: Professional Scrum Master I (PSM I), Professional Scrum Product Owner I (PSPO I), and Project Management Trainee Program 2020.
What is the availability of Joshua?
Joshua is immediately available full-time for suitable projects.
What is the rate of Joshua?
Joshua's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Joshua?
To hire Joshua, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
1200
900
600
300
Market avg: 980-1140 €
Market avg: 980-1140 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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