Joel (Vasco) Furrer-Business & IT Manager
Check rate
Experience
CMS / CRM solution
Requirements analysis of a new platform solution
Editorial revision of content
Technical integration of social media channels
Implementation, support and further development of the new solutions
Programming of customizations
Hosting, content updates and technical enhancements
Conducting functional & acceptance tests
IT project management & ICT coordination
Responsibility as a staff unit for digitization projects
Support and further development of the ERP system and the ICT landscape
Interface role between business and IT (analysis, consulting, implementation)
Organizational analysis for process optimization
Setting up efficient support structures
Ensuring maintenance of the ERP and IT infrastructure
Designing and implementing SharePoint solutions
PPS / procurement planning
Optimization of order proposals & inventory parameters
Analysis of dependencies from production planning
Development of a solution for group-wide procurement planning (wholesale & retail as well as production)
Calculation of internal requirements and external orders based on demand & consumption
Generation of automated procurement orders considering production, procurement, sales, contracts, inventory parameters, suppliers & purchasing
ERP consulting
Ensuring support & further development of the ERP system
Analysis, design and implementation of requirements
Consulting internal stakeholders (esp. sales, warehouse / logistics, retail)
Interdisciplinary management of projects and subprojects
Implementation & maintenance of ERP interfaces (EDI, converters)
Ensuring 2nd & 3rd level support
Retail POS system
Designing bonus & customer loyalty programs
Evaluating a suitable POS solution provider
Analysis & preparation of item & customer master data
Implementing & setting up the POS system
Training employees
Ensuring support & maintenance
ERP Consulting & PMO
Analysis & alignment of functional requirements
Process & data management with the specialist departments
Development of solutions in warehousing, logistics, production planning & control, sales & purchasing
Implementation of group-wide requirements in the ERP systems
Process & data management across different areas
Ensuring 2nd & 3rd level support for business applications
External GDPR Officer
Conducting optimizations & vulnerability analyses
Advising on data protection impact assessments & monitoring according to Art. 35 GDPR
Creating & maintaining the processing activities register
GDPR advisory services in clinical affairs projects
Training & audits for awareness & compliance
Conducting GDPR compliance checks
Supporting managers & employees with data protection questions
External Data Protection Officer
Analysis of cross-border GDPR compliance
Advising employees & customers
Monitoring implementation according to Art. 35 GDPR
Compliance checks of POS, webshop & video surveillance systems
Cleansing & optimization of customer data
Training & support of employees on data protection topics
External Data Protection Officer
Analysis of group-wide master data
Compliance audits & design of measures to ensure GDPR requirements
Organization for internal & external data subjects
Support & project services in the GDPR area
Cleansing & standardization of group-wide address data
Advisory & support on data protection issues
Production Planning
Requirement analysis for reporting & reporting systems
Analysis of production planning & production processes
Stakeholder management at executive, division & department level
Optimization of production & procurement processes
Adjustment of master data & system parameters
Implementation of an optimized production & procurement planning
Hybrid support for CSB systems
ERP & IT Manager
Analyze business applications for integration project
Design ERP & IT security and IT infrastructure
Document and optimize business and IT processes
Integrate all Swiss branches into the corporate ERP
Responsible for ERP interfaces, master and setup data, analysis and reporting
Lead interdisciplinary projects for applications, IT infrastructure and organizational processes
Provide IT support in German and French
ERP Administration
Analyze and align business requirements (sales, trading, production, warehousing, logistics, QA, R&D, finance)
Develop solutions in collaboration with internal stakeholders and external service providers
Advise on organizational and IT processes
Implement department-specific ERP solutions and ensure company-wide production and trading processes
Program ERP interfaces to external systems and suppliers
2nd and 3rd level ERP support as well as ERP security
PMO Central Warehouse Project
Collect, consolidate and align requirements with internal departments and external solution partners
Coordinate project team, suppliers and stakeholders
Ensure time, cost and performance control of the project team
Merge and optimize warehouse and logistics processes (master data, configuration, reporting)
Coordinate internal and external partners (suppliers, stakeholders, project team)
Develop and implement company-wide warehousing processes in the ERP system
ERP Implementation & IT Support
Gather, consolidate and align requirements between corporate, main representation and retail
Act as liaison between main representation and retail operations
Coordinate stakeholders
Implement the ERP system (processes, data migration, configuration)
Manage the POS system and IT infrastructure
Create and translate documentation and product master data (German/French)
Train and support users
Manage projects for updates and process adjustments
ERP Consultant
Optimize production planning
Analyze requirements at the interface between ERP and production equipment
Analyze reporting for production
Develop interfaces between ERP and MES
Optimize control, monitoring and documentation of manufacturing processes
Create reports and analyses for production planning and control
ERP Project Manager (Integration Project)
Analysis & consolidation of procurement, sales, warehousing & logistics processes
Requirement management between headquarters & branch offices
Consulting on organization & process optimization
Stakeholder management with internal stakeholders and solution partners & external service providers
Optimization of company-wide warehousing processes in the ERP system (CSB)
Cleansing & transfer of master & setup data from legacy systems
Setup & configuration of clients in the group ERP
Creation of analyses & reporting
Training & support of the branch offices
ERP Administration
Requirements analysis (requirements specification & functional specification)
Alignment of business processes in branch offices
Data analysis for consolidation of corporate data
Configuration of ERP systems (order management, procurement, webshop, financial accounting)
Consolidation of master data & processes
Creation of reports & documents for the target system
Training & support of users in German & French
ERP Administration
Analysis & coordination of requirements from internal departments
Consulting on solutions for organizational & ERP processes
Additional provision of ERP support
Management, development & integration of clients in the ERP system
Parameterization, configuration & customization of ERP processes
Creation of reports, programming of the graphical process management solution
Data migration & data analysis for process optimization
Electronic Accounts Payable Processing
Consulting & support for the ICT manager in implementing the new solution
Getting familiar with AI-based invoice processing
Creation of analyses, preliminary studies & concepts
Optimization of the ruleset for AI-based accounts payable processing
Accompanying the implementation & providing post-launch support
Support, consulting & training for employees
Extranet
Analysis of internal & external requirements (ERP system, integration of service providers)
Developing a solution to ensure collaboration between internal and external parties
Setup & maintenance of the extranet for release testing & pending items management
Coordination of external development partners
Creation of documentation & user training
LVS / WMS Integration
Analysis of logistics-related ERP processes & preparation of preliminary studies for the migration to the new LVS
Mockups for visual representation of the interfaces
Coordination of internal stakeholders & external ERP/WMS development partners
Conducting tests, documentation & support during the implementation of the new processes (change management)
Adjustment of reporting & report management
Training of users on the ERP & LVS/WMS system
Intranet
Requirements analysis for technical management, sales & trade
Advising the organization on the intranet solution for development & distribution
Evaluation of solution partners for development
Coordination of internal departments & external partners
Setup of an ERP interface to customer data
Programming of customizations & processes
Conducting functional & acceptance tests
Training & support of users
ERP System & HRM Solution Implementation
Advising stakeholders on the setup & migration of the new Swiss solution for the Austrian branch
Analysis for the solutions to be implemented in financial & management accounting, order processing, route planning & optimization, payroll & personnel planning
Alignment of organizational processes in ERP & HRM solutions
Setup, configuration & programming of customizations
Migration of master & personnel data from the legacy system into the new solutions
Reconciliation of historical transaction data
Support & training of employees
Consultant, Analyst, Programmer
Advising clients on mapping & implementing their business processes in the ERP solution
Analysis of requirements & development of solutions
Project support; from acquisition through implementation to support & further development
Programming of customizations & extensions
Training & support during the introduction of new solutions
Module responsibility for financial & payroll accounting
IT Project Manager & Head of Central Services
Setup & expansion of central services (accounting, human resources, IT)
Advising executive management on organizational & IT-related matters
Optimizing collaboration with external solution partners
Leading IT & organizational projects
Optimization of IT infrastructure & ERP systems
Leading business & IT projects
Installation & maintenance of clinical IT systems for medical technology
Disciplinary & functional leadership of the Central Administration team
IT Administration & MIS Implementation
Ensuring the operation of the IT infrastructure
Leading interdisciplinary projects
Acting as deputy head of IT & Controlling
Maintaining & improving the IT infrastructure
Introducing & implementing the Management Information System (MIS)
Managing IT infrastructure & ERP projects
Training & supporting staff at various sites
IT Support Technician
Ensuring 24/7 IT support at headquarters & casinos
Acting as deputy System & Network Administrator
Providing technical support for IT infrastructure & slot machines
Procuring & managing IT equipment
Creating & maintaining templates & documentation
On-call duty, training & user support
Webmaster
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Manufacturing, Professional Services, Healthcare, Tourism, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Business Intelligence, Operations, Supply Chain Management, and Accounting.
Summary
Your organization, employees, customers & partners benefit from my experience at the interface between business and the requirements for business applications. When implementing solutions, I apply my business & IT expertise holistically in the interests of internal & external stakeholders, always taking data protection into account. This covers requirements analysis & consulting, implementation & rollout, maintenance & support, as well as the further development & optimization of business & IT processes using IT resources and the people involved. You can count on my services just like all my long-standing clients and employers.
Skills
Solution
- Business & It Projects For Business Applications
- Manufacturing & Trading Sector
- Training & Support
- Data Protection
- Analysis, Consulting & Optimization Of Business Processes
- Digitalization
Performance
- Thorough, Systematic Working Style
- Performance & Solution-oriented Way Of Working
- High Level Of Commitment
- Hands-on Mentality
- Spatial & Temporal Flexibility
- Empathetic, Honest & Reliable
Erp / It / Cms
- Csb
- Ms Nav/ax/bc
- Enforpos
- Selectline Erp
- Swissaxiserp
- Pro Alpha
- Azure / M365
- Ms Visio
- Ms Project
- Sql & Oracle
- Vmware
- Sharepoint
- Exchange / Teams
- Plesk
- Drupal
Business
- Purchasing / Sales
- Warehouse & Logistics
- Pps / Mes
- Payroll & Finance
- Qm / Qs
- R & D
Languages
Education
University of St. Gallen
Dipl. Business & IT Manager · Business Informatics · St. Gallen, Switzerland · 6
Legal fundamentals for IT business managers, IT marketing, financial leadership, digital technologies to optimize value creation, innovative business models, IT management, architectures / architecture management, process management. Thesis "Digital Transformation of the Value Chain - A Transformation Model for Digital Value Creation"
Zürichsee Education Center
Commercial Employee · Zürich, Switzerland
Certifications & licenses
Data Protection Management System (NDSG)
Swiss Association for Quality & Management Systems (SQS) · Switzerland
NIS2
tecTrain GmbH · Austria
Certified GDPR Data Protection Officer (ISO/IEC 17024)
Austrian Standards · Austria
CAS Defining Transformation
University of St. Gallen · St. Gallen, Switzerland
Project Management
FernUniversität in Hagen · Germany
Oracle Database
Oracle University · Switzerland
Intensive Course Standard SQL
Digicomp Academy AG · Switzerland
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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