Jacqueline Schultz - Operations Manager DACH

Q: Where is Jacqueline based?

Jacqueline is based in Hamburg, Germany .

Q: What languages does Jacqueline speak?

Jacqueline speaks the following languages: German (Native), English (Advanced), French (Intermediate), Spanish (Elementary) .

Q: How many years of experience does Jacqueline have?

Jacqueline has at least 10 years of experience. During this time, Jacqueline has worked in at least 5 different roles and for 6 different companies . The average length of individual experience is 2 years and 7 months . Note that Jacqueline may not have shared all experience and actually has more experience.

Q: What companies has Jacqueline worked for in recent years?

In recent years, Jacqueline has worked for Freelance/Consulting in Operations/Logistics and Seven Senders GmbH .

Q: Which industries is Jacqueline most experienced in?

Jacqueline is most experienced in industries like Transportation , Professional Services , and Tourism . Jacqueline also has some experience in Food and Beverage .

Q: Which business areas is Jacqueline most experienced in?

Jacqueline is most experienced in business areas like Operations , Logistics , and Project Management . Jacqueline also has some experience in Procurement , Supply Chain Management , and Customer Service .

Q: Which industries has Jacqueline worked in recently?

Jacqueline has recently worked in industries like Professional Services and Transportation .

Q: Which business areas has Jacqueline worked in recently?

Jacqueline has recently worked in business areas like Operations , Logistics , and Procurement .

Q: What is Jacqueline's education?

Jacqueline holds a Bachelor from Institute for Learning Systems (ILS) .

Recommended expert

Hamburg, Germany

Experience

Apr 2021 - Present

5 years

Freelance/Consulting in Operations/Logistics

Supporting stealth-mode start-ups in operations and logistics

Feb 2021 - Mar 2023

2 years 2 months

Berlin, Germany

Operations Manager DACH

Seven Senders GmbH

Operational management of shipping service providers: ensuring smooth processes daily, selecting and onboarding new partners, technical integration of partners and customers, production site visits
Process optimization projects: optimized the customer return process in Austria (−1 PAL missing/week, PAL density: 90%), set up the re-labeling process in Austria (time gain +1 day)
Quarterly business review meetings (including management board)
Contract drafting and negotiation
Annual price negotiations with partners
Launched a new region: Nordics
Onboarding new team members
Definition of KPIs

Aug 2018 - Jan 2021

2 years 6 months

Hamburg, Germany

Team Lead On-Road Management

Amazon Logistics

Selection, implementation, and management of external service providers (courier, express, and parcel providers): onboarding/offboarding, training drivers and dispatchers
KPI-based analyses, root cause finding, and defining optimization measures
Route and volume planning
Team leadership
Project management: internal Lean Management training, internal Six Sigma training, implementation of Kaizen projects
Key achievement: improved courier surveys leading to 3% fewer refunds (avg. cost: €35/refund)

May 2018 - Jul 2018

3 months

Hamburg, Germany

Chef de Rang

Neumanns Weinbar und Bistro St. Georg

Managed and guided the service team as Chef de Rang

Apr 2017 - Apr 2018

1 year 1 month

Hamburg, Germany

Event Manager

Fideles Eventservice Hamburg OHG

Led service teams at events and banquet functions, e.g., for Steigenberger Hotel, Side Hotel, Tarantella

Jul 2016 - Mar 2017

9 months

Hamburg, Germany

Senior Business Administrator (Staff)

Deutsche Post DHL Group

Operational real estate officer: coordinating external service orders, overseeing existing properties

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Transportation, Professional Services, and Tourism.

Transportation

Professional Services

Tourism

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Logistics, Project Management, Procurement, and Supply Chain Management.

Operations

Logistics

Project Management

Procurement

Supply Chain Management

Skills

Driver's License Class B
Ms Office – Very Good Knowledge
Sap – Very Good Knowledge

Languages

German

Native

English

Advanced

French

Intermediate

Spanish

Elementary

Education

Apr 2020 - Apr 2023

Institute for Learning Systems (ILS)

Certified Business Economist (Bachelor Professional), Logistics · Hamburg, Germany

Aug 2014 - Jun 2016

Vocational School for Office and Personnel Management Hamburg-Bergedorf

Dual vocational training as an Office Management Clerk · Office Management · Hamburg, Germany

Aug 2006 - Jul 2014

Sophie-Scholl-Gymnasium

Advanced technical college entrance qualification, Social Sciences (Economics/Politics/Geography) · Itzehoe, Germany

Certifications & licenses

Driver's license class B

Statistics

Experience

Total positions 6

Experience in Transportation 5.5 y

Avg length 1 y 11 m

Longest experience 4 y 11 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Operations Manager DACH, Team Lead On-Road Management, Chef de Rang

Main industries Transportation, Professional Services, Tourism

Main business areas Operations, Logistics, Project Management

Qualifications

Highest degree Bachelor

Certifications earned 1

Profile

Created

November 2023

Last Update

November 2024

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jacqueline based?

Jacqueline is based in Hamburg, Germany.

What languages does Jacqueline speak?

Jacqueline speaks the following languages: German (Native), English (Advanced), French (Intermediate), Spanish (Elementary).

How many years of experience does Jacqueline have?

Jacqueline has at least 10 years of experience. During this time, Jacqueline has worked in at least 5 different roles and for 6 different companies. The average length of individual experience is 2 years and 7 months. Note that Jacqueline may not have shared all experience and actually has more experience.

What roles would Jacqueline be best suited for?

Based on recent experience, Jacqueline would be well-suited for roles such as: Operations Manager DACH, Team Lead On-Road Management, Chef de Rang.

What companies has Jacqueline worked for in recent years?

In recent years, Jacqueline has worked for Freelance/Consulting in Operations/Logistics and Seven Senders GmbH.

Which industries is Jacqueline most experienced in?

Jacqueline is most experienced in industries like Transportation, Professional Services, and Tourism. Jacqueline also has some experience in Food and Beverage.

Which business areas is Jacqueline most experienced in?

Jacqueline is most experienced in business areas like Operations, Logistics, and Project Management. Jacqueline also has some experience in Procurement, Supply Chain Management, and Customer Service.

Which industries has Jacqueline worked in recently?

Jacqueline has recently worked in industries like Professional Services and Transportation.

Which business areas has Jacqueline worked in recently?

Jacqueline has recently worked in business areas like Operations, Logistics, and Procurement.

What is Jacqueline's education?

Jacqueline holds a Bachelor from Institute for Learning Systems (ILS).

Does Jacqueline have any certificates?

Jacqueline has 1 certificate: Driver's license class B.

What is the availability of Jacqueline?

The availability of Jacqueline needs to be confirmed.

What is the rate of Jacqueline?

Jacqueline's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.