Edgar Behrend - Call Center Manager

Q: What languages does Edgar speak?

Edgar speaks the following languages: German (Native), Russian (Intermediate) .

Q: How many years of experience does Edgar have?

Edgar has at least 12 years of experience. During this time, Edgar has worked in at least 4 different roles . The average length of individual experience is 3 years and 1 month . Note that Edgar may not have shared all experience and actually has more experience.

Q: What is Edgar's latest experience?

Edgar's most recent position is Call Center Manager .

Q: Which industries is Edgar most experienced in?

Edgar is most experienced in industries like Advertising .

Q: Which business areas is Edgar most experienced in?

Edgar is most experienced in business areas like Operations , Customer Service , and Marketing . Edgar also has some experience in Project Management .

Q: Which industries has Edgar worked in recently?

Edgar has recently worked in industries like Advertising .

Q: Which business areas has Edgar worked in recently?

Edgar has recently worked in business areas like Operations , Customer Service , and Marketing .

Q: What is Edgar's education?

Edgar attended Deutsche Telekom for Office management .

Recommended expert

Germany

Check rate

Experience

Apr 2025 - Present

1 year 4 months

Nuremberg, Germany

Call Center Manager

Managing daily call center operations and ensuring smooth processes in customer service.

Mar 2021 - Mar 2025

4 years 1 month

Teltow, Germany

Call center

Taking orders, follow-up questions, and complaints with friendly, solution-oriented communication.

May 2017 - Aug 2021

4 years 4 months

Berlin, Germany

Manager

Coordinating communication projects and aligning all stakeholders in day-to-day operations.

Feb 2014 - May 2017

3 years 4 months

Hof, Germany

Managing Director

Managing daily business and operational processes in ongoing operations at BK-LTD.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Advertising.

Advertising

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Customer Service, Marketing, and Project Management.

Operations

Customer Service

Marketing

Project Management

Summary

Thanks to my many years of experience in companies from different industries, I am able to handle complex tasks and implement efficient workflows. I am dedicated and have very good knowledge of office management and the administration of finances and personnel. I am now ready to meet all the requirements of your organization in the best possible way as a committed team member.

Skills

Sales Skills
Conflict Resolution
Many Years Of Management Experience
Customer Consulting
Existing Customer Management
Analytical Thinking
Very Good Knowledge Of Active Selling
Motivation Skills
New Customer Acquisition
Quality Management
Complaint Management
Leadership Skills
Team Leadership
Business Administration
Data Entry
Negotiation Skills
Appointment Scheduling
Data Management

Languages

German

Native

Russian

Intermediate

Education

Oct 2010 - Jun 2013

Deutsche Telekom

Training as a clerk in office management (m/f/d) · Office management · Brannenburg, Germany

Statistics

Experience

Total positions 4

Experience in Advertising 4.5 y

Avg length 3 y 2 m

Longest experience 4 y 3 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Call Center Manager, Call center, Manager

Main industries Advertising

Main business areas Operations, Customer Service, Marketing

Qualifications

Profile

Created

July 2026

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Frequently asked questions

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Edgar speaks the following languages: German (Native), Russian (Intermediate).

Edgar has at least 12 years of experience. During this time, Edgar has worked in at least 4 different roles. The average length of individual experience is 3 years and 1 month. Note that Edgar may not have shared all experience and actually has more experience.

Based on recent experience, Edgar would be well-suited for roles such as: Call Center Manager, Call center, Manager.

Edgar's most recent position is Call Center Manager.

Edgar is most experienced in industries like Advertising.

Edgar is most experienced in business areas like Operations, Customer Service, and Marketing. Edgar also has some experience in Project Management.

Edgar has recently worked in industries like Advertising.

Edgar has recently worked in business areas like Operations, Customer Service, and Marketing.

Edgar attended Deutsche Telekom for Office management.

Edgar is immediately available part-time for suitable projects.

Edgar's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Edgar, click the Meet button on the profile to request a meeting and discuss your project needs.