Detlef Marsch - Managing Director

Q: Where is Detlef based?

Detlef is based in Dortmund, Germany and prefers 100% remote projects.

Q: What languages does Detlef speak?

Detlef speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Detlef have?

Detlef has at least 37 years of experience. During this time, Detlef has worked in at least 5 different roles and for 8 different companies . The average length of individual experience is 5 years and 8 months . Note that Detlef may not have shared all experience and actually has more experience.

Q: What is Detlef's latest experience?

Detlef's most recent position is Managing Director at AmenaCon GmbH .

Q: What companies has Detlef worked for in recent years?

In recent years, Detlef has worked for AmenaCon GmbH .

Q: Which industries is Detlef most experienced in?

Detlef is most experienced in industries like Information Technology , Professional Services , and Retail . Detlef also has some experience in Banking and Finance , Telecommunication , and Healthcare .

Q: Which business areas is Detlef most experienced in?

Detlef is most experienced in business areas like Information Technology , Project Management , and Business Intelligence . Detlef also has some experience in Sales , Product Development , and Procurement .

Q: Which industries has Detlef worked in recently?

Detlef has recently worked in industries like Information Technology and Professional Services .

Q: Which business areas has Detlef worked in recently?

Detlef has recently worked in business areas like Business Intelligence , Information Technology , and Project Management .

Recommended expert

Dortmund, Germany

Experience

Jan 2006 - Present

20 years 3 months

Dortmund, Germany

Managing Director

AmenaCon GmbH

Challenging consulting services as well as interim, transformation, program and project management
Program Manager for dormakaba International Holding AG: responsible for the SAP rollout in the German subsidiary consisting of 16 projects for Sales, Service, Operation and Finance, preparation through a fit template pre-project, development and formulation of end-to-end business processes, guidance and coaching of the business in use case and technical concept creation, introduction of integration test concept and implementation of integration tests
Senior consultant for AGRAVIS Raiffeisen AG: specification of ITSM processes Incident and Release Management based on ITIL, examination of implementation options with SAP Solution Manager, managing the cutover of an SAP project
Interim manager for bofrost DL GmbH & Co. KG: analysis and redesign of the existing business process model, management of strategic PMO including control of project portfolio management (up to 40 projects), project initiation process management, coaching of project managers, comprehensive reporting, ensuring economic viability of all projects, direct reporting to the advisory board, guidance for process and ITSM areas, management of strategic program including greenfield approach, system landscape redesign, end-to-end process introduction, CRM POC and platform provider beauty contest, development of target specifications using LEAN A3, design and implementation of POC with two platform providers
Program Manager/PMO/PPM for Henkel KGaA global SCM consolidation: management of international template team for SAP landscape redesign, management of strategic partner Accenture
Program Manager/PMO/PPM for Henkel KGaA migration from SAP BW to Microsoft BI: complete development lifecycle, transition of services to Accenture and hosting from HP to IBM, implementation according to PMI-based and agile standards, management of 20 projects, turnaround program setup, root cause analysis, contract amendments, governance, reporting, controlling, coaching of up to 60 employees, 20 MEUR budget, all milestones achieved on time and within budget
Program Manager/PMO M&A IT for Henkel KGaA: SAP rollout and infrastructure transition worldwide after acquisition, carve-out management, onboarding of approx. 5 000 new SAP users, consolidation of servers and data centres, management of 30 projects across WEU, CEE, LA, NA and AP, PMI-based implementation, governance setup, coaching of up to 150 employees, 85 MEUR budget, 300 people worldwide, international tender management with providers such as Accenture, IBM, HP and Cisco, program completed on time, on quality and below budget
Interim Manager for Bertelsmann AG: strategic IT sourcing program for Corporate CIO including six projects, planning, controlling, reporting, coaching, quality management, stakeholder management, contract transitions, development of system to verify savings, achieved 20% above planned savings
Interim Manager IT Governance for Henkel KGaA: professionalisation of IT service management, audit and development of PMI-based project management process with group adaptations, group-wide rollout of ITIL processes incident, problem and change management
Agile project for ALDI-Sued: finalisation and implementation of demand management process for IT requirements with interfaces to other processes and service catalogue
Senior Consultant for hagebau IT GmbH: analysis of business processes, conception and implementation of NDA, RFI and RFP for Managed IT Services tender with EUR 30 million volume, transition planning of two data centres to Atos managed services, development of service catalogue and cost allocation model
Interim Manager for Henkel KGaA: development of international resource management system for global IT to improve cost and capacity control, agile planning, controlling and scope management, realization of 25% capacity reserves
Interim Manager for Netrada GmbH: professionalisation of IT service management, conception and creation of 16 SLAs, process analysis and documentation, service quality objectivisation reducing ad hoc workload by approx. 20%
Senior Consultant for Saudi Telecom: introduction of PMI-based project management process, development of PMO, coaching of employees, support in acquisition of customer projects by applying the introduced method

Jan 2005 - Dec 2005

1 year

Hamburg, Germany

Board

FinanceScout24 AG

Overall responsibility for P&L at an Internet comparison portal with 120 employees
Refocusing of business areas and restoration of operational excellence through numerous transformation projects
Development of a meaningful controlling system and digitalisation of the B2B business
Restructuring of operational areas, contract negotiations with cooperation partners and customers
Managing communication with Swiss shareholders (Scout24 AG)
Balance sheet reorganisation, winback of important customers and partners, stabilisation of operating business

Mar 2003 - Dec 2004

1 year 10 months

Duisburg, Germany

Managing Director

GesundheitsScout24 GmbH / Savartis GmbH

Overall P&L responsibility for a medical call centre with 15 MEUR turnover and 250 employees
Restoration of operational excellence and profitability through comprehensive transformation
Negotiations with works council, introduction of processes and roles, reorganisation with new responsibilities, new remuneration system, service portfolio expansion, socially responsible staff reduction
Turnaround and profitability achievement, multiple works agreements with works council, introduction of performance-related remuneration for doctors, complete reduction of legacy burdens, acquisition of new customers and expansion with existing ones, preparation of sale to Vendus Sales & Communication Group GmbH

Jul 2000 - Dec 2002

2 years 6 months

Stuttgart, Germany

Business Unit Manager

Debitel AG

Managed M&A projects, mobile payment, mobile internet and data-based mobile services for a network-independent telecommunications company
Negotiations with network operators, leadership of 25 employees with three team leaders
Achieved 10% stake in Jamba AG, 4.5% stake in Paybox AG, 250% annual growth in data-based mobile services, introduced mobile payment for contract customers

Jul 2000 - Dec 2002

2 years 6 months

Cologne, Germany

Managing Director

Midray GmbH

Overall P&L responsibility with 8 MEUR turnover and 40 employees at service provider for mobile services
Development of own IT services to decouple from Debitel AG, restoration of operational excellence through turnaround and reorganisation
Development and launch of independent branding, B2B business development, digitalisation of internet access business
Service provider for Jamba AG and Paybox AG
Secured 10 MEUR investment with 8-month payback, 25% annual sales growth, establishment of mobile internet solutions, 100% annual growth in SMS-based sales

Apr 1998 - Jun 2000

2 years 3 months

Karlsruhe, Germany

Business Unit Manager

FIDUCIA AG

Developed the eCommerce & Online Payment division for IT services to cooperative banks
Managed trade fair appearances, presentations, publications and key account management
Ensured secure internet payment, strategic cooperations and partnerships, corporate communications using Lotus Notes
Led 15 employees and two team leads, managed eCommerce platform and IBM Notes systems
Established management development programme, leading e-commerce provider in cooperative network, launched bank customer mall, consolidated 30 IBM Notes servers into a single AIX server

Oct 1994 - Mar 1998

3 years 6 months

Stuttgart, Germany

CIO

Koch, Neff & Oetinger & Co. GmbH

Ensured high availability of IT infrastructure and data centres for a wholesale company in the German book trade
Led application development, business digitisation with publishers, industry service for booksellers, electronic catalogue production
Achieved 50% cost savings by upgrading hardware inventory, implemented purchasing application with order optimisation, reorganised WWS system for customers, launched first comprehensive online book catalogue in the market

Sep 1988 - Sep 1994

6 years 1 month

Stuttgart, Germany

Division Manager

IBM Deutschland GmbH

Provided system consulting in Baden-Württemberg for retail and service customers as part of a 35-person team
Managed 450 Mio. DM revenue volume
Secured largest general contractor agreement with Lidl & Schwarz (25 Mio DM), achieved over 100% target achievement for four consecutive years

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, Retail, Banking and Finance, Telecommunication, and Healthcare.

Information Technology

Professional Services

Retail

Banking and Finance

Telecommunication

Healthcare

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Business Intelligence, Sales, Product Development, and Strategy.

Information Technology

Project Management

Business Intelligence

Sales

Product Development

Strategy

Summary

Detlef Marsch has many years of experience in top management and has successfully led comprehensive transformation projects in various industries, including retail, consumer goods, telecommunications, healthcare and IT. His expertise lies in bridging management vacancies, restoring operational excellence and managing complex projects and programmes such as transformations or rollouts as well as PMOs. Detlef is known for his pronounced hands-on mentality, his strong problem-solving skills and his ability to quickly familiarise himself with new tasks and environments. He uses his management and methodological skills to optimise business processes and successfully carry out tenders. Thanks to his stakeholder-orientated communication and strong implementation skills, he acts as a sparring partner at C-level to develop and implement profitability-enhancing measures together with senior management.

His systematic way of working, creativity, flexibility and perseverance characterise him as a manager who finds convincing solutions even in challenging situations.

Skills

More Than 30 Years In Project And Program Management/pmo/ppm (With Up To 30 Projects) With Budgets Up To 85 Meur (Both Waterfall And Agile)
More Than 25 Years Of Experience In Senior Management As A Board Member/managing Director/authorised Signatory In The It, Retail, Ecommerce, Consumer Goods, Agricultural, Direct Sales, Banking, Insurance And Security Industries
Successful Management Of External Service Providers/outsourcing Partners
Multiple Successful Transformations/changes Of Companies And Divisions.
Multiple Successful Restructuring Of Programmes/projects In Difficulties
Process-oriented And Cost-optimised Implementation Of Requirements With A Clear View Of Priorities, Goals And Quality And, Thanks To Many Years Of Experience, Realistic Assessment Of Feasibility And Chances Of Success
High Level Of Acceptance Among Customers, Partners, Employees And Colleagues Thanks To Strong Technical And Leadership Skills - Also In Other Cultures And At All Hierarchical Levels
Expert In Leading Negotiations
Very Quick Familiarisation With New Tasks And Environments
Systematic Way Of Working, Creativity, Flexibility And Perseverance
Doer, Strong Implementation Skills, Down To The Last Detail If Required
Holistic Approach With Strong Analytical Thinking
Ms-office, Ms-project, Sap, Ca Clarity, Meisterplan, Ms Visio, Ms Sharepoint, Jira, Confluence, Servicenow, Qlikview, Aris, Adobe Acrobat, Firefox
Personnel Management, Project Management, Program Management, Pmo, Ppm, Scrum, Business Model Development, Balanced Scorecard, Itil, Cobit, Transition, Transformation, Plm, Sw Development, Digitalisation, Risk Management, Change Management, Scrum, Business Process Management, Pm, Tenders

Languages

German

Native

English

Advanced

Education

Sep 1980 - Aug 1988

Technical University of Berlin

Diploma in Engineering · Electrical engineering, specialising in measurement and control engineering, electronics and communications engineering · Berlin, Germany

Beethoven-Gymnasium

General higher education entrance qualification · Berlin, Germany

Statistics

Experience

Total positions 8

Experience in Information Technology 31 y

Avg length 4 y 11 m

Longest experience 20 y 2 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Managing Director, Board, Business Unit Manager

Main industries Information Technology, Professional Services, Retail

Main business areas Information Technology, Project Management, Business Intelligence

Qualifications

Highest degree Bachelor

Profile

Created

February 2025

Last Update

May 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Detlef based?

Detlef is based in Dortmund, Germany and prefers 100% remote projects.

What languages does Detlef speak?

Detlef speaks the following languages: German (Native), English (Advanced).

How many years of experience does Detlef have?

Detlef has at least 37 years of experience. During this time, Detlef has worked in at least 5 different roles and for 8 different companies. The average length of individual experience is 5 years and 8 months. Note that Detlef may not have shared all experience and actually has more experience.

What roles would Detlef be best suited for?

Based on recent experience, Detlef would be well-suited for roles such as: Managing Director, Board, Business Unit Manager.

What is Detlef's latest experience?

Detlef's most recent position is Managing Director at AmenaCon GmbH.

What companies has Detlef worked for in recent years?

In recent years, Detlef has worked for AmenaCon GmbH.

Which industries is Detlef most experienced in?

Detlef is most experienced in industries like Information Technology, Professional Services, and Retail. Detlef also has some experience in Banking and Finance, Telecommunication, and Healthcare.

Which business areas is Detlef most experienced in?

Detlef is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Detlef also has some experience in Sales, Product Development, and Procurement.

Which industries has Detlef worked in recently?

Detlef has recently worked in industries like Information Technology and Professional Services.

Which business areas has Detlef worked in recently?

Detlef has recently worked in business areas like Business Intelligence, Information Technology, and Project Management.

What is Detlef's education?

Detlef holds a Bachelor in Electrical engineering, specialising in measurement and control engineering, electronics and communications engineering from Technical University of Berlin.

What is the availability of Detlef?

Detlef is immediately available full-time for suitable projects.

What is the rate of Detlef?

Detlef's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.