Software as a Service Experts in Vienna
in minutes from over 15,000 CVs with the power of AI.Hire experts who design SaaS products, set up subscription billing and tenant-aware architectures, and improve onboarding, retention, and release flow. Get fast, precise matching with vetted, available freelancers.
Meet FRATCH Experts in Vienna, who have recently used Software as a Service
Chrisabel Prischl
Last position:
AI Systems & Product Strategy Expert at Webmeisterin
I build. I advise. I think in systems. After years leading digital transformation at scale — Accenture, BP, Lidl — I made a deliberate choice: trade platform dependency for structural independence. My focus is at the intersection of AI systems, product strategy, and venture thinking. I work with operators and founders who want to move fast without losing control — of their data, their stack, their direction.
Gabriele Bolek-Fügl
Last position:
Founder and Managing Director at PaiperOne GmbH
- Main tasks and responsibilities: development, acquisition, sales, consulting, and controlling
- Area of work or industry: Software as a Service in AI compliance and consulting
Selection of client projects:
- Creation and operation of an AI governance platform, including training content on the use of AI in companies
- Design, setup, and operation of the ISO 42001 management system at PaiperOne with certification by TÃœV
- Auditor according to ISO 17024 at Austrian Standards for the "AI Manager"
- AI training for staff of two Austrian publishing groups
- AI training for the management level at the State of Lower Austria
- AI strategy workshop for a municipality in Styria and a municipality in Salzburg
- AI workshops for the House of Digitalization in Tulln
- AI training for municipalities at KDZ
- Delivery of training on "Certified AI Compliance Officer" at the Academy for Internal Audit
- Organizational consulting on AI governance at ÖGK
- Project support for the "homepage chatbot" at öbv
- Certification exams at Austrian Standards
Mark Kiel
Last position:
Business Analyst / Business Designer at UNIQA
- Incident analysis and troubleshooting
- Process improvements in collaboration with the business teams
- Joint design and implementation of requirements with the business department and architecture
- Planning and execution of quality management
Shahram Fallahdoust
Last position:
Senior Product Owner at Elderly Neighbour Watch
Delivered a digital, non-profit neighborhood platform to connect older adults with volunteers for practical support and social companionship. Responsible for business analysis, requirement definition, platform evaluation and delivery of a locally scalable service solution focusing on AI-driven enhancements, data-based optimization and clear market positioning. Evaluated several low-code/business platforms including Odoo and Glide Apps and assessed monday.com as a CRM-like option before selecting Glide Apps for implementation. Implemented a non-native mobile and desktop application with Glide Apps and the web presence with WordPress. Tasks
- Gathering, analyzing and structuring business requirements for the product and service model
- Conducting market, target group and competitor analyses to position the offering
- Evaluating and selecting suitable low-code/business platforms for implementation
- Defining core user journeys, business processes and operational workflows for older adults, volunteers and administration
- Translating business requirements into functional requirements for profiles, task management, coordination, communication and notifications
- Guiding the implementation of the non-native mobile and desktop application in Glide Apps as well as the web presence in WordPress
- Preparing the business side for future AI-powered features such as intelligent matching and data-based optimization
- Ensuring compliance with GDPR requirements Results
- Successfully delivered digital support platform connecting older adults with volunteers
- Solid foundation for market positioning through market, target group and competitor analyses
- Delivered a functional non-native mobile and desktop application with Glide Apps and a supporting web presence with WordPress
- Established foundation for scaling and AI-based further development
Pooja Ahluwalia
Last position:
Marketing Strategy Consultant at ahlu-walia consulting
- Offering CMO-as-a-service & Executive Consulting to SMEs globally
- Increased conversion rate by 35% within 6 months through data-driven campaign optimisation for a client in the AI field
- Reduced average cost per acquisition by 40% for a SAAS client by introducing growth hacking methods
- Supporting clients with building 360-campaigns to grow their conversions, from managing agencies and video shoots to launching campaigns with a strong data-driven approach
Agnes Nagyistok
Last position:
Senior Technical Project Manager at LastPass
- Acting as the sole program owner for BizMax and SaaS Monitoring products, integrating enterprise business insights with platform reliability and health monitoring to drive revenue growth and operational confidence.
- Own delivery of complex B2B technical initiatives at LastPass, driving implementation of innovative security and platform features across the broader zero-knowledge ecosystem.
- Work with backend, frontend and DevOps teams; manage stakeholders from Product, Marketing, Engineering, Architecture, Security, Platform, UX, and Quality to define scope, priorities, success metrics, and delivery plans while driving technical decision processes.
- Lead program planning and execution across multiple workstreams, ensuring delivery on time, within scope, and aligned with business objectives; mentor cross-functional teams and act as the primary escalation point to remove blockers and maintain delivery momentum.
- Drive annual strategic planning and budgeting, working with senior leadership and directors to align priorities, secure funding, and optimize resource allocation; proactively identify, manage, and mitigate technical, delivery, and dependency risks throughout the full program lifecycle, escalating issues early to minimize impact.
- Lead internal dogfooding initiatives and external beta programs, collaborating directly with customers to validate functionality, usability, and performance.
- Support go-to-market activities by contributing to customer-facing content, including blogs, talks, and product communications; own go-live readiness, hypercare coordination, and program closure, ensuring lessons learned are captured and applied for continuous improvement.
- Successfully led a large-scale greenfield program, designing and implementing end-to-end delivery and governance processes from scratch to deliver SaaS Monitoring and BizMax features, generating a multimillion-dollar increase in ARR and becoming a major revenue stream for the company.
- Designed repeatable AI-assisted workflows that improve planning accuracy and reporting efficiency.
- Founded and implemented standardized cross-team PMO processes and templates, including project overview, project brief, T-shirt sizing, risk register, ADR/RFC, release rollout plan, CAB, program closure, lessons learned, internal and external beta programs, and dogfooding, establishing a company-wide framework supporting delivery of the largest-scale programs.
- Mentored junior team members, new hires, and employees undergoing transformation initiatives, supporting skills development and adoption of modern delivery practices.
Christian Neuwirth
Last position:
Digital Consultant at Global Stations
- Conducted due diligence for the acquisition of digital marketing agencies in Manila, evaluating revenue potential, scalability, and operational efficiency.
- Advised international companies on go-to-market strategies across Asia, with a strong focus on China and Southeast Asia’s online commerce ecosystems.
- Developed tailored digitalization and automation processes within CRM and marketing operations to drive efficiency and data transparency.
- Achieved successful market positioning and digital process optimization in collaboration with various SaaS and automation agencies, enabling scalable regional growth.
Joseph Wagner
Last position:
Freelancer Cloud / Solution Architect (AWS) at A1 Bank
- I am responsible for providing solution architecture and technical assistance for a migration initiative aimed at transitioning to a new core banking system.
- The project involves replacing in-house development with a commercially available off-the-shelf core banking system operated as SaaS on AWS.
- Duties encompass solution design, technical coordination, supporting development teams, and providing IT support and troubleshooting.
- Managing over 10 global vendors and partners is crucial to project success.
- Technologies: VMWare ESXi, AWS, EKS Kubernetes, Mastercard Payment Transaction Service, Avaloq, A1 Telekom Austria infrastructure, CheckPoint FW, F5, Site-to-Site VPNs, PingID, Futurae SDK, Airlock, UC4/Automic, Firebase, iOS/Android lifecycle management, AWS IAM, AWS AppStream, AWS S3, AWS Transfer Family, QlikView, OpenAPI.
Lukas Hochmeister
Last position:
Chief Operating Officer / Chief Financial Officer at Shopstory
- As COO/CFO and part of Shopstory's Leadership team (as the only Non-Founder), responsibilities include all finance-related matters, accounting, customer success & support, after-sales services, operations and organizational development
- Helped scale the company to >1m€ in recurring revenues (>100% YoY growth)
- Investor relations and fundraising (equity and non-equity) in close alignment with CEO
- Full responsibility for all finance and administrative matters, including financial planning, cash flow management, accounting, taxes, payroll, legal and employment contracts
Thomas Urban
Last position:
Consultant at Henrich Baustoffe
- Developing the required views and KPIs in collaboration with the different departments and management
- Preparing and modeling the various data sources
- Implementing the company-wide and cross-department dashboard in Microsoft Power BI
Anton Laza
Last position:
CISO & Interim DPO at Finmatics GmbH
- Built the company’s entire security function from zero to ISO-aligned, audit-ready operation (ISO 27001, GDPR, NIS2).
- Delivered enterprise-grade security posture enabling regulated customer onboarding and due-diligence success.
- Embedded automated security controls (SAST, DAST, secrets, vuln scanning) into CI/CD for a growing SaaS engineering team, removing security as a deployment bottleneck.
- Cut third-party risk exposure by ~70% by replacing manual vendor reviews with an automated, LLM-driven risk scoring and approval pipeline.
- Led board-level security, customer audits, and live incident response.
Daniel Kostadinov
Last position:
Head of Marketing at Food Notify
Led marketing for a SaaS Tech Scale Up in the hospitality sector
Focus areas were HubSpot and growth
Ngai Kuan
Last position:
Employed/Freelance Frontend Developer at ETRON Software GmbH
- Development of SaaS fiscalized cash register
- Modularized functionalities to allow individual wishes of clients
- Implementation of unit tests, integration tests
Harald Mayer
Last position:
CPO & Co-Founder @ Hutte at Hutte
Discover over 15,000 top freelancers
Statistics of experts using Software as a Service
Aggregated from the professional profiles of matched freelancers.
Experience
19 years
Position duration
2.5 years
Positions per freelancer
10
Top business areas
Information Technology, Product Development, Strategy
Top industries
Information Technology, Professional Services, Banking and Finance
Certification focus areas
Information Technology, Product Development, Marketing
Bachelor's degree or higher
92%
Master's degree or higher
54%
Certifications per freelancer
3
Most common languages
English, German, Spanish
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Vienna are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Vienna using Software as a Service
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
SaaS basics
Software as a Service is a delivery model where users access software online instead of installing it locally. It is used for CRM, finance tools, collaboration apps, and internal business systems. Strong specialists shape the product so it is secure, stable, and easy to update.
What experts deliver
- Multi-tenant product design and data separation
- Subscription, billing, and entitlement flows
- User onboarding, admin areas, and self-service
- Release planning, monitoring, and incident handling
These experts also help refine API design, permissions, and operational workflows so the service can scale without losing control.
Core stack
A SaaS project often touches cloud hosting, identity providers, payment services, analytics, and support tools. Specialists work with OAuth, SSO, logging, observability, and automation around deployment and rollback. They should understand how product, operations, and customer support connect.
When companies bring help
Companies usually look for freelance expertise when a new product is being launched, an existing service needs a redesign, or billing and access management have become hard to maintain. In Vienna, this often comes up in B2B software, mobility, finance, and enterprise services. Remote collaboration works well, but on-site workshops can help align product and stakeholder needs.
What strong specialists do
Strong professionals think in subscriptions, usage, and customer lifecycle, not just features. They write clear specs, spot security gaps, and keep a service maintainable after launch. They also know how to balance product goals with support, compliance, and reliability.
Common project needs
SaaS work often includes:
- MVP planning for a new service
- Migration from licensed software to online delivery
- Integration with CRM, ERP, or payment systems
- Performance fixes and cost control
The best experts can join early, work with existing teams, or take over specific problem areas without slowing delivery.
Frequently asked questions
Need clarity? These are the questions we hear most often about Software as a Service.
Software as a Service is used to deliver business software through a browser or app, so users can work without local installation. It fits products such as CRM, accounting, collaboration, HR, and internal workflow tools. Companies choose it when they want faster rollout, centralized updates, and simpler access control.
SaaS is hosted and operated centrally, while licensed on-premise software is installed and maintained by the customer. That changes how teams handle updates, access, monitoring, and support. For many companies, the main advantage is that product changes can reach users quickly without deployment work on the customer side.
A strong Software as a Service specialist usually understands product design, cloud setup, identity, billing, analytics, and operational support. They should also know how to design for multi-tenancy, permissions, and clean upgrade paths. Good communication matters because SaaS work often involves product, sales, support, and operations at the same time.
A simple internal tool needs less depth than a public SaaS product with subscriptions, roles, and high availability expectations. If the project includes tenant isolation, payments, or migration from another system, you want someone who has done that before. The right specialist reduces rework by spotting structural issues early.
Companies often bring in Software as a Service expertise when they need to launch faster, fix a stalled roadmap, or untangle billing, onboarding, or access management. Freelance support also helps when the internal team lacks experience with productized online services. It is a good fit for targeted work with a clear outcome.
Yes, SaaS work is usually well suited to remote collaboration because product planning, reviews, and implementation can all happen online. In Vienna, teams often combine remote work with a few on-site sessions for stakeholder workshops, discovery, or alignment. Clear documentation and regular check-ins matter more than constant presence.
Look for someone who can explain trade-offs in security, tenancy, billing, and operations without hand-waving. A good Software as a Service professional shows real examples of product decisions, not only code or tools. You want clear thinking, stable delivery, and a focus on maintainability after launch.
Not exactly. SaaS is a business and delivery model, while cloud software and web app describe where or how software runs. A web app can be SaaS, but it only becomes SaaS when it is delivered as an ongoing service with users, access management, and a recurring operational model.
The average hourly rate of freelancers in Vienna, Austria who have used Software as a Service in their recent projects is 104 €, which corresponds to a daily rate of about 833 € based on an 8-hour working day.
Of the freelancers in Vienna, Austria who have used Software as a Service in their recent projects, 92% hold at least a Bachelor's degree and 54% hold at least a Master's degree.
On average, freelancers in Vienna, Austria who have used Software as a Service in their recent projects have 19 years of professional experience, with a single engagement typically lasting around 2.5 years.
The most common languages among freelancers in Vienna, Austria who have used Software as a Service in their recent projects are English (100%), German (93%), and Spanish (21%).
The most common industries among freelancers in Vienna, Austria who have used Software as a Service in their recent projects are Information Technology (100%), Professional Services (64%), and Banking and Finance (50%).
The most common business areas among freelancers in Vienna, Austria who have used Software as a Service in their recent projects are Information Technology (86%), Product Development (79%), and Strategy (79%).
Main locations of FRATCH Experts, who have recently used Software as a Service
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Countries:
Vienna 
Graz Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
