Software as a Service Experts in Austria

Complete build of a B2B SaaS platform for recruitment agencies

• Multi-source job aggregation via ATS APIs
• AI-assisted career page scraping
• Rule-based and AI-assisted matching
• Credit-based monetization model with Stripe integration
• Live in production since July 2026

Tech stack

• NestJS
• React
• PostgreSQL
• pgvector
• Claude AI
• Prisma

• Main tasks and responsibilities: development, acquisition, sales, consulting, and controlling
• Area of work or industry: Software as a Service in AI compliance and consulting

Selection of client projects:

• Creation and operation of an AI governance platform, including training content on the use of AI in companies
• Design, setup, and operation of the ISO 42001 management system at PaiperOne with certification by TÜV
• Auditor according to ISO 17024 at Austrian Standards for the "AI Manager"
• AI training for staff of two Austrian publishing groups
• AI training for the management level at the State of Lower Austria
• AI strategy workshop for a municipality in Styria and a municipality in Salzburg
• AI workshops for the House of Digitalization in Tulln
• AI training for municipalities at KDZ
• Delivery of training on "Certified AI Compliance Officer" at the Academy for Internal Audit
• Organizational consulting on AI governance at ÖGK
• Project support for the "homepage chatbot" at öbv
• Certification exams at Austrian Standards

• Project lead for the introduction of an AI-supported email automation system for a logistics service provider
• Requirements analysis, stakeholder coordination, consulting, implementation support

• Incident analysis and troubleshooting
• Process improvements in collaboration with the business teams
• Joint design and implementation of requirements with the business department and architecture
• Planning and execution of quality management

Delivered a digital, non-profit neighborhood platform to connect older adults with volunteers for practical support and social companionship. Responsible for business analysis, requirement definition, platform evaluation and delivery of a locally scalable service solution focusing on AI-driven enhancements, data-based optimization and clear market positioning. Evaluated several low-code/business platforms including Odoo and Glide Apps and assessed monday.com as a CRM-like option before selecting Glide Apps for implementation. Implemented a non-native mobile and desktop application with Glide Apps and the web presence with WordPress. Tasks

• Gathering, analyzing and structuring business requirements for the product and service model
• Conducting market, target group and competitor analyses to position the offering
• Evaluating and selecting suitable low-code/business platforms for implementation
• Defining core user journeys, business processes and operational workflows for older adults, volunteers and administration
• Translating business requirements into functional requirements for profiles, task management, coordination, communication and notifications
• Guiding the implementation of the non-native mobile and desktop application in Glide Apps as well as the web presence in WordPress
• Preparing the business side for future AI-powered features such as intelligent matching and data-based optimization
• Ensuring compliance with GDPR requirements Results
• Successfully delivered digital support platform connecting older adults with volunteers
• Solid foundation for market positioning through market, target group and competitor analyses
• Delivered a functional non-native mobile and desktop application with Glide Apps and a supporting web presence with WordPress
• Established foundation for scaling and AI-based further development

• Project and test management for the accounting migration
• Coordination of resources
• Planning, creation and alignment of scenarios with functional experts and IT product owners
• Responsibility for accounting KPIs of the migration cockpit
• System environment: Jira, XRay, Confluence

• Offering CMO-as-a-service & Executive Consulting to SMEs globally
• Increased conversion rate by 35% within 6 months through data-driven campaign optimisation for a client in the AI field
• Reduced average cost per acquisition by 40% for a SAAS client by introducing growth hacking methods
• Supporting clients with building 360-campaigns to grow their conversions, from managing agencies and video shoots to launching campaigns with a strong data-driven approach

• Acting as the sole program owner for BizMax and SaaS Monitoring products, integrating enterprise business insights with platform reliability and health monitoring to drive revenue growth and operational confidence.
• Own delivery of complex B2B technical initiatives at LastPass, driving implementation of innovative security and platform features across the broader zero-knowledge ecosystem.
• Work with backend, frontend and DevOps teams; manage stakeholders from Product, Marketing, Engineering, Architecture, Security, Platform, UX, and Quality to define scope, priorities, success metrics, and delivery plans while driving technical decision processes.
• Lead program planning and execution across multiple workstreams, ensuring delivery on time, within scope, and aligned with business objectives; mentor cross-functional teams and act as the primary escalation point to remove blockers and maintain delivery momentum.
• Drive annual strategic planning and budgeting, working with senior leadership and directors to align priorities, secure funding, and optimize resource allocation; proactively identify, manage, and mitigate technical, delivery, and dependency risks throughout the full program lifecycle, escalating issues early to minimize impact.
• Lead internal dogfooding initiatives and external beta programs, collaborating directly with customers to validate functionality, usability, and performance.
• Support go-to-market activities by contributing to customer-facing content, including blogs, talks, and product communications; own go-live readiness, hypercare coordination, and program closure, ensuring lessons learned are captured and applied for continuous improvement.
• Successfully led a large-scale greenfield program, designing and implementing end-to-end delivery and governance processes from scratch to deliver SaaS Monitoring and BizMax features, generating a multimillion-dollar increase in ARR and becoming a major revenue stream for the company.
• Designed repeatable AI-assisted workflows that improve planning accuracy and reporting efficiency.
• Founded and implemented standardized cross-team PMO processes and templates, including project overview, project brief, T-shirt sizing, risk register, ADR/RFC, release rollout plan, CAB, program closure, lessons learned, internal and external beta programs, and dogfooding, establishing a company-wide framework supporting delivery of the largest-scale programs.
• Mentored junior team members, new hires, and employees undergoing transformation initiatives, supporting skills development and adoption of modern delivery practices.

• Conducted due diligence for the acquisition of digital marketing agencies in Manila, evaluating revenue potential, scalability, and operational efficiency.
• Advised international companies on go-to-market strategies across Asia, with a strong focus on China and Southeast Asia’s online commerce ecosystems.
• Developed tailored digitalization and automation processes within CRM and marketing operations to drive efficiency and data transparency.
• Achieved successful market positioning and digital process optimization in collaboration with various SaaS and automation agencies, enabling scalable regional growth.

• I am responsible for providing solution architecture and technical assistance for a migration initiative aimed at transitioning to a new core banking system.
• The project involves replacing in-house development with a commercially available off-the-shelf core banking system operated as SaaS on AWS.
• Duties encompass solution design, technical coordination, supporting development teams, and providing IT support and troubleshooting.
• Managing over 10 global vendors and partners is crucial to project success.
• Technologies: VMWare ESXi, AWS, EKS Kubernetes, Mastercard Payment Transaction Service, Avaloq, A1 Telekom Austria infrastructure, CheckPoint FW, F5, Site-to-Site VPNs, PingID, Futurae SDK, Airlock, UC4/Automic, Firebase, iOS/Android lifecycle management, AWS IAM, AWS AppStream, AWS S3, AWS Transfer Family, QlikView, OpenAPI.

• As COO/CFO and part of Shopstory's Leadership team (as the only Non-Founder), responsibilities include all finance-related matters, accounting, customer success & support, after-sales services, operations and organizational development
• Helped scale the company to >1m€ in recurring revenues (>100% YoY growth)
• Investor relations and fundraising (equity and non-equity) in close alignment with CEO
• Full responsibility for all finance and administrative matters, including financial planning, cash flow management, accounting, taxes, payroll, legal and employment contracts

Selected projects:

Kiosk platform – hospitality

• Led a 3-person team while hands-on architecting an edge computing infrastructure for over 15 self-service kiosks in Alpine hotels with unstable connectivity
• Designed a Nomad-based cluster with a WireGuard mesh network for fully automated OTA updates, even during local network outages and offline operation
• Integrated physical peripherals (hotel key card readers, thermal printers) into a containerized deployment pipeline
• Reduced on-site maintenance visits by ~40% through a resilient offline-first architecture and Prometheus-based hardware monitoring
• Tech: Nomad, Consul, WireGuard, NestJS, NextJS, Prometheus, Custom Hardware Provisioning

Multi-tenant SaaS platform – insurance claims processing

• Built and operated the Kubernetes infrastructure for a market-leading claims processing platform (acquired by an S&P 500 company) – with strict compliance and availability requirements
• Designed a multi-tenant EKS cluster with tenant isolation, enabling cost-effective single-instance hosting for multiple customers
• Implemented dynamic spot instance node pools, reducing infrastructure costs by ~20%
• Set up fully automated deployment pipelines (Terraform + GitHub Actions) for uninterrupted releases during business hours
• Tech: EKS, Terraform, GitHub Actions, Prometheus/Grafana/Loki, PHP, GraphQL

Legacy ERP integration – construction photo documentation

• Led a 2-person team in designing and implementing a real-time sync bridge between a legacy Microsoft Access ERP (without an API) and a modern mobile photo app for quality control on construction sites
• Developed a PostgreSQL pipeline with real-time listeners that extract data from 1990s Access databases – without disrupting existing workflows
• Built a resilient upload architecture with a circuit breaker pattern for unstable site connections (S3, NFS, Synology NAS)
• Saved each project manager 2–4 hours per week through automated photo sync instead of manual USB/SD card transfers
• Tech: NestJS, PostgreSQL, React Native (Expo), S3, Synology API, offline-first architecture

• Lead architect for AI and ML projects including GenAI, LLM-based apps and forecasting solutions
• Guided customers through solution scoping, architecture design, and PoCs across various industries (Pharma, Insurance, Logistics, FMCG)
• Delivered production ML pipelines using Azure ML, MLflow, and MLOps best practices
• Responsible for effort estimation, delivery and staffing of 5 – 10 projects simultaneously
• Hiring manager for the data science and AI team and responsible for creating the technological offering and roadmap in the AI & Data Science space
• Built and scaled the AI/Data Science service offering from scratch to a high 6-figure annual revenue with 30+ successful deliveries and 20+ clients
• Regular speaker at AI and data science conferences and academic institutions

• Founder & creator of a cutting-edge Governance, Risk & Compliance SaaS solution.
• Developing and executing business development strategies to identify new opportunities and expand market presence.
• Providing information security consulting services.
• Specializing in governance, risk, and compliance (GRC) topics such as risk management, ISO 27005, ISO 27001, NIS 2, DORA, PCI DSS, EU-GDPR, and more.
• Past projects:
• Kyndryl Austria GmbH: delivered IAM blueprint, conducted risk assessments, developed transformation strategy and roadmap for client projects, and provided support in pre-sales activities to align solutions with client needs.
• Cashpoint Sportwetten GmbH: conducted ISO 27001:2022 gap analysis, enhanced ISMS processes, updated security training, aligned with ISO 27001:2022 standards, and improved vulnerability management practices through regular assessments and remediation planning.
• Hornbach Baumarkt AG: supported the CISO in achieving ISO 27001 compliance, implementing a secure software development lifecycle (SDLC), strengthening vulnerability management practices, and enhancing risk management frameworks.
• MHP Management- und IT-Beratung GmbH: created and reviewed security concepts aligned with ISO 27001 standards.
• Stromnetz Berlin GmbH: developed a comprehensive security concept based on ISO 27001 requirements.
• dmTech GmbH: conducted IT security training for employees, fostering awareness and adherence to security best practices.
• Finanz Informatik GmbH: managed PCI DSS-related tasks, including compliance assessments and control implementations.
• TIPS Messtechnik GmbH: conducted NIS2 gap analysis, developed a comprehensive compliance roadmap, and provided supportive actions to address identified gaps and ensure alignment with regulatory requirements.