Pimcore Experts in Germany

Industry: digital sovereignty, public sector

Responsibilities:

• Project coordination (teams: consulting, development, testing, deployment/operations)

Products and standards:

• Jira, Confluence, Asana, Miro, Mural
• Open Source, Keycloak, Open Xchange, ownCloud

Conceptual design and implementation of a modular customer portal based on Laravel.

The focus was on defining a maintainable system architecture with broad use of Domain-Driven Design principles (within the Laravel architecture), introducing automated quality assurance processes (test strategy, CI integration), and preparing an auditable operation (logging, traceability of changes) in an AWS-based infrastructure, taking IT security standards according to NIST and process requirements according to ISO 9001 into account.

Achievements:

• Analysis and structuring of business requirements in close coordination with stakeholders
• Documentation of the system architecture and infrastructure incl. change and release management
• Design and implementation of an interface for integrating SAP systems
• Planning and implementation of automated tests for quality assurance
• Implementation of security and compliance requirements, including SBOM generation, software license management, and QA processes
• Technical consulting and support for the internal IT team
• Introduction and establishment of AI-supported development processes (Spec-Driven Development), including AI-readable specifications, integration of AI instructions into the development environment, and training developers for productive use

Technologies and tools: SAP, Docker, ddev, PHP 8.4, Laravel, Filament, C4 Model, Architecture Decision Records (ADR), Mermaid, PlantUML, Spec-Driven Development, Claude, GitHub Copilot, Codex

Senior AI expert

• Modeling customer journeys and touchpoints for indirect sales partners
• Modeling and optimizing clearing processes
• Prioritizing and cleaning up the backlog of existing applications for sales partners
• Optimizing billing and service processes for sales partners
• Requirements management for replacing and rebuilding the system based on a no/low-code platform
• Supporting the implementation of a group-wide customer experience management system
• Managing external service and implementation partners

• Advising internal teams or customers on the use of Ibexa DXP (formerly eZ Platform)
• Gathering and evaluating customer requirements through workshops, demos, and proof of concepts
• Leading technical subprojects and supporting implementation
• Designing software architectures based on Ibexa (e.g. headless CMS, eCommerce, PIM integration)
• Technical evaluation of modules, bundles, and custom extensions
• Developing and configuring Ibexa modules (Symfony-based), template customization (Twig), routing, and user role management
• Connecting external APIs (REST, GraphQL)
• Conducting code reviews and architecture checks
• PHP performance optimization of Ibexa setups (caching, Varnish, Redis)
• Test planning and automation (PHPUnit, Behat)
• Creating technical and conceptual documentation
• Conducting training sessions and onboardings for developers or editors
• Risk analysis in project management and close coordination with Product Owners, UX/UI designers, and backend teams
• Participation in Scrum and Kanban meetings

• Focus on B2B and social media communication, especially LinkedIn
• Content management and content creation to make complex topics easy to understand
• Brand positioning and development of sustainable content with strategic vision
• Copywriting & content creation (Canva)
• Cross-departmental content and project coordination
• Use of AI tools to automate content workflows: Make, n8n, Manus

• Worked as a full-stack developer managing front-end and back-end development with a responsive approach
• Implemented unit testing, functional testing, and code coverage testing
• Followed Scrum, used Agile methodology, and worked with CI/CD processes
• Recruited and trained technical staff
• Assigned tasks and oversaw their execution
• Collaborated with the team to troubleshoot technical issues
• Assessed user requirements and delivered suitable solutions
• Set team goals and monitored progress
• Ensured software and applications were up to date
• Supervised system changes
• Tech stack includes PHP (Symfony, Laravel), Spryker, Node, TypeScript, JavaScript, jQuery, MySQL, etc.

• Support for implementing the Pimcore CMS, support assistance, and partner management for the existing application landscape.
• Know-how transfer to the existing application landscape.
• Advising stakeholders on the new implementation.
• Support in data modeling for Pimcore.
• Designing and overseeing data migrations from Salesforce to Pimcore using ESB.
• Creating user stories.
• 3rd level support for business-critical processes.
• Technologies: Salesforce Marketing, Sales, and Service Cloud; Talend ESB; Pimcore; Shopware; ERP system Move; DB2; MySQL; MS Office; MS Visio; Jira; Confluence.

• Consulting, design, analysis, software architecture and development
• Designing, developing, and implementing a Pimcore environment and connecting multiple external API systems in a Kubernetes environment, as well as various PIM and ERP systems
• Technologies: Unix environment, design, Symfony development, PHP 8+, software architecture, MySQL/SQL, shell scripting, Git DevOps tasks, AI coding support, Pimcore 12, Shopware 6
• Team size: >10 people

• Built a JTBD-based prioritization framework for 3,000+ accumulated feature requests, identified 27 broker jobs, validated 8 through 25 user interviews, and used the resulting job map as a live prioritization filter for all incoming channels (Upvoty, CSAT, consulting tickets).
• Responsible for the Scout24 Lighthouse initiative: Document Intelligence with full RAG architecture (semantic chunking, bge-m3 embeddings, pgvector, BM25+Dense hybrid retrieval).
• Reduced lead time of customer feature requests to 3.1 days through code analysis, ticket specification, and independent implementation using a coding agent (Codex).
• Developed an LLM-based support agent (GPT-4o mini, Codex-generated merge requests) that reduced 3rd-level escalations from 40% to 5% of all monthly tickets.
• Integrated six partners through technical coordination, specification, backlog and release management, and led seven full stack developers.
• Eliminated regulatory exposure for brokers in six weeks through risk analysis (BGH ruling on distance selling/GDPR), new audit features, and coordination with legal and data protection officers.

• Provision Kubernetes infrastructure on Azure, GCP, or bare-metal at the hosting provider
• Design and implementation of REST and GraphQL APIs
• Cloud governance (cost, compliance, security)
• Infrastructure-as-Code and CI/CD as code (Terraform, Ansible)
• Container technologies (Docker, Helm)
• Maintain and improve CI/CD pipelines (GitLab CI, GitHub Actions), Argo CD
• Deployment, scaling, and monitoring of microservices
• Distributed event streaming (Kafka)
• Message brokers RabbitMQ, MQTT
• Software development from scratch or further development of existing projects using PHP, Python, Go, C#, and Bash

• PHP application development for the following news portal CMS:
• lebensmittelzeitung.net
• textilwirtschaft.de
• horizont.net
• iz.de
• fvw.de
• ahgz.de
• horizont.at
• agrarzeitung.de
• food-service.de
• fashionmagazine.it

Challenge: Transform 23 websites with over 17,000 words from various authors into a consistent, highly professional tone.

My solution: I transformed the project based on the principles of digital reading psychology. Structural clarity: I implemented a clean H1–H3 hierarchy. This makes complex educational topics scannable and accessible. Linguistic precision: I broke up convoluted run-on sentences. Active language reduces cognitive load and keeps readers engaged until the end. Audience focus: I tailored the texts individually – professionally supportive for teachers, direct and activating for students. SEO basics: I developed a keyword strategy for all 23 pages and wrote snippets that inspire trust in search results instead of ending abruptly and unprofessionally.

The result: A consistent brand presence that combines information gain with technical excellence. "We're on a very good, shared linguistic and content level." – client feedback after the first round of editing.

• Technical relaunch of the existing affiliate site based on Pimcore and Symfony
• Use of TailwindCSS for performant and flexible frontend design
• Implemented a CI/CD pipeline with GitHub Actions
• Used Redis for caching and performance optimization
• Responsible for DevOps tasks including system configuration and deployment
• Integrated the eBay API for automated data processing
• Managed tickets via YouTrack and team communication through Slack
• Test coverage with Codeception (unit & acceptance tests)
• Continuous development, maintenance, and performance improvement
• Designing new features and optimizing existing processes