MiFID II Experts in Frankfurt

Further development & digitalization of key sales and application processes in a regulated banking environment, including requirements structuring, roadmap development and AI-supported use case assessment

Responsibilities & Impact:

• Management of existing digital products to ensure stable operations (Keep the lights on) amid growing regulatory complexity
• Product vision and development of a consistent, implementable roadmap
• Strategic backlog prioritization based on business goals, dependencies and technical feasibility
• Coordination of release planning, backlog, quality assurance and go-live readiness with business departments, IT, implementation teams and management
• Identification, structuring and assessment of AI-supported use cases at the interface of business departments, IT and the regulatory environment
• Analysis, structuring and translation of complex business requirements into epics and user stories
• Facilitation of team, stakeholder & alignment formats to ensure clarity of objectives, collaboration and decision-making ability
• Transparency on capacities, dependencies, delivery status and KPI/status aspects as a basis for product & management decisions
• Compliance with transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to results:

Stabilization and further development of key financial processes under high regulatory and technical complexity. Improved transparency, decision-making ability and implementability through structured requirements, auditable documentation and AI-supported ways of working.

• Devised a new Domain-Driven Design architecture for a core system: reverse-engineered a central component, refactored the data-access layer to minimise database round-trips (improving scalability) and migrated processing to async.
• Decomposed the platform into independent .NET Core microservices (database-per-service) with RabbitMQ pub/sub using the Outbox Pattern + Saga choreography, behind an Ocelot API Gateway (JWT, rate limiting, CORS, health checks).
• Delivered on .NET Core / Angular / SQL Server / EF Core with Docker and Azure DevOps CI/CD; implemented health checks and CORS; contributes technical designs for stories in agile Scrum.
• Sole ADR owner; mentored 3 engineers and presented architecture decisions directly to the Director of Corporate IT.

• Holistic responsibility for modernizing and expanding federal networks and upgrading critical data center and telecom infrastructure in the high-security agency environment of BDBOS
• Planning and management of the expansion of national BOS network infrastructure in the VS-NfD/KRITIS environment with technical decision authority at the architecture and component level (Cisco, Layer 2/3, WAN redundancy)
• Planning, tendering (EVB-IT/UVgO) and oversight of the upgrade of security-critical telecom infrastructure for emergency call 110/112 (ACD)
• Capacity planning, rack integration, structured cabling, power supply, cooling concept (CRAC/In-Row) and DCIM monitoring for data center expansion
• Building the IT department from scratch: structures, governance, processes, team recruiting, vendor selection and long-term IT strategy
• Planning and managing infrastructure and application migrations: migration strategies, batch planning, hypercare stabilization and rollback concepts
• Creating vendor-neutral specifications (telecom systems, signature solutions) according to EVB-IT and UVgO; contract award and vendor management
• Setting up a secure IT environment according to BSI basic protection, ISO 27001 and VS-NfD; developing IT security concepts and CMDB analyses
• Hands-on program leadership: decision papers for management and steering committees, risk management, reporting and change request control

• Introducing 5 different process applications for various teams

• Release planning: scope and time management

• Resource/capacity planning

• Conducting sprint planning / retrospectives

• Increment planning (multiple sprints)

• Preparing steering committee meetings / reporting to the executive board

• Coordinating / aligning with external suppliers / deliveries

• Multi-project resource planning

• Aligning with the business unit and development team

• Identifying best practices with IBM BAW

• Cost control and planning for the project team and external service providers

• Collecting KPIs using LogScale

• Analyzing application errors with LogScale / queries

• Defining user stories / aligning requirements with the business unit and development team

• Testing and defect tracking

• UI/UX design of the application

• Preparing and facilitating brown-paper workshop

• Test concept, test data, test organization, test execution

• Recording team velocity / metrics

• Executing tests

• Scripts for automated testing

• Organizing tests with the business unit and IT

• Recording and prioritizing defects

• Setting up and operating the application

• Setting up application monitoring with LogScale dashboards

• Checking health endpoints with PowerShell

• Post mortem analysis

• Setting up incident management

• Setting up problem management

• Analyzing errors using LogScale queries and dashboard

• Pre-processing data for AI

• Conducting evaluation with AI language models (Meta Llama 3.3 LLM and deepset Haystack) and RAG

• Installing runtime environments for LLMs (large language model)

• Evaluating various LLMs

• Installing RAG (retrieval augmented generation) and integrating with LLM

• Extracting unstructured data with LLM and RAG

• Project based on IBM BAW (Business Automation Workflow), WebSphere Liberty, Domea, d.3, REST, LogScale (formerly Humio), Swagger, PowerShell, JIRA, Confluence, Lucom Interaction Platform (LIP), Mattermost, Jabber

• Introduction of methods for developing and automated deployment of cloud-native software and machine learning applications in OpenShift clusters
• Development of various programs in Python
• Technologies: Kubernetes, OpenShift, Kustomize, ArgoCD, Tekton, Docker, PodMan, Airflow, IntelliJ, PyCharm, Git, Bitbucket, Jira, Confluence, Python

• Managing TPA Manager and a team of 10 Claims Operation Assistants.

• Designing and implementing processes and workstreams using Guidewire from the ground up with European claims teams across all lines of business.

• Establishing service level agreements (SLAs) and detailed key performance indicators (KPIs) with new business intelligence (BI) reporting, payment and performance analysis.

• Developing, steering and analysing 50+ strategic, operational and IT initiatives, driving digital change and AI automation in payments while meeting DORA, GDPR, ACM and BAIT MaRisk regulatory compliance.

• Increasing customer satisfaction scores by 80%.

• Attracting and mentoring market-leading operational and TPA talent.

• Demonstrating strong stakeholder leadership and swift decisional influence.

• Project management
• Coordination of the rollout of 148 firewalls (Palo Alto) for 74 buildings at more than 14 locations in EMEA
• Management of the team (8 employees)
• Communication with senior management (local) and site managers (EMEA)
• Ensuring work packages were completed on time and according to requirements, including formal acceptance
• Extensive use of the relevant Microsoft tools
• Wrike (project management)

• Working within a Swiss-regulated Virtual Asset Service Provider (VASP) offering institutional-grade crypto-fiat financial solutions
• Contributed to on-/off-ramp infrastructure enabling clients to convert between cryptocurrencies and fiat currencies
• Supported the rollout of Web3 payments & third-party payment services to streamline crypto operations for businesses
• Engaged with AML/KYC / regulatory compliance to ensure operations met Swiss regulatory standards
• Assisted in product development or deployment for crypto-backed real estate / luxury goods transactions
• Collaborated with institutional and high-net-worth clients to tailor crypto / financial services offerings
• Bridged traditional banking and Web3 by reducing frictions in fiat-crypto transactions

• Business analysis of payments for the introduction of Wero EPI in Germany.
• Analysis and optimization of merchant processes in the context of acquiring and issuing.
• Analysis of interfaces for instant payments.
• Analysis of SCT-Inst processes, settlement mechanisms and reporting processes.
• Identification and clarification of gaps in merchant processes.
• Analysis and documentation of clearing and settlement processes.
• OSPlus process analysis and documentation.
• Coordination and alignment with scheme management as well as various payment service providers and financial institutions on merchant processes.
• Preparation and follow-up as well as active participation in EPI meetings on technical coordination and regulatory topics in payments, including content familiarization and prioritization.
• Preparation and documentation of project and steering committees in the EPI environment.
• Creation of status reports for the subproject.
• Maintenance and structuring of Confluence pages for project documentation.
• Coordination and alignment with the issuing teams on individual customer processes as well as aligning with bank processes and acquirer processes in the Wero environment.
• Communication with payment service providers regarding merchant and bank processes in the Wero environment.
• Organizational support for project management in special tasks in the EPI and Wero environment.
• Digital filing and documentation in Confluence and Microsoft Teams.
• Planning, implementation and tracking of work packages and steps.
• Quality assurance and project control.
• Consulting on IT strategy, IT architecture and interface management in the EPI and Wero environment.
• Technical environment: Jira, Confluence, XML, JSON, MS Office (Word, Excel, Teams, PowerPoint), SharePoint, Draw.io, Innovator, 3rd-level support, ITIL, creation and updating of software documentation, interface management, OSPlus, Scrum, KYC, payment, European Payments Initiative (EPI), Wero, Microsoft Loop, Instant Payments, SCT-Inst.

• Technical translation of customer requirements into actionable solutions
• Support for technical aspects of product development
• Analysis of technically complex processes
• Support during test execution
• Close collaboration and coordination with the vendor

• Sub-project manager and business analyst for MiFID II cost transparency
• Creating technical specifications to connect existing applications to a new MiFID II platform
• Modeling new processes in BPMN for business units
• Preparing decision templates for the steering committee

• Revision of the fee model (design and testing) in the new XTP software
• Analysis and quality assurance of existing reports for the business area
• Uploading, downloading and analysis of data sets for EMIR (ETD, OTC), MiFIR, SFTR, and MMSR using deltaconX and Abacus TR
• Documentation of daily reports
• Configuration of a new software application for daily reporting
• Analysis of new capital market instruments
• Analysis for implementing market data for gold and silver pricing of coins in the online shop
• Adjustment of existing conditions for pairing and matching in EMIR
• Coordination with counterparties on pairing and matching differences

• Collaborated with business specialists to introduce a new IT platform for master data/market data in corporate actions for equities, bonds, and derivatives
• Documented concepts and functionalities in Confluence
• Created user stories in Jira
• Actively participated in daily stand-up meetings, sprint reviews, and sprint retrospectives
• Acted as proxy product owner for requirements related to complex corporate actions

• Analyze system requirements and mapping concepts (ETL requirements) for data flows and transformation logic in the bank's DWH
• Analyze data in DB tables and views of the DWH using SQL (DB2)
• Independently define, create, and execute test cases in JIRA Xray (SIT)
• Write SQL queries in DB2 to verify data scenarios and mappings
• Create test plans for SAP FSDP and concurrent projects
• Conduct error and root cause analyses in coordination with business analysts, developers, test managers, and the infrastructure team
• Thoroughly document test results in JIRA Xray
• Coordinate between business analysis, development, DB infrastructure, business units, and external vendors