GDPR Experts in Frankfurt

Europe-wide re-platforming & centralization

• Independently created the migration concept and implementation plan for the Europe-wide centralization and consolidation of IT services for around 20 European companies as part of a re-platforming program.
• Migration assessment: analysis of the existing IT, infrastructure, application, and service landscapes of the companies as the basis for the migration strategy.
• Development of the centralized target vision and target architecture based on a modern technology stack, taking platform and containerization approaches into account.
• Design of a highly available central infrastructure in an active-active model across two data centers; consideration of cloud, infrastructure, application, CMDB, and IAM services.
• Development of the migration and transformation roadmap, including defining migration waves, dependencies, requirements, and priorities for the move from decentralized services to the central platform.
• Analysis of technical and organizational dependencies, identification of migration risks, and development of a structured approach for step-by-step migration and centralization.
• Creation of target, solution, and implementation views for each service domain; design of the end-to-end join-move-leave process as a blueprint for the European rollout (Jira/Jira Asset Management).
• Alignment of migration strategy and roadmap with European companies, management, IT, providers, and other stakeholders; presentation of the 12-month roadmap to the Managing Director Europe.

• Create a tracking concept for Google Tag Manager and Google Analytics including data layer, events, triggers, and reporting
• Manage the project team (developers, designers, performance specialists)
• Serve as communication interface between stakeholders and digital departments

• Conceptual design and implementation of modular AI assistants for sales and business processes in the Microsoft ecosystem (Agentic AI, Copilot extensions)
• Frontend architecture and development with React + TypeScript for embedded chat and assistant surfaces (streaming UI, hooks, React Query, OpenAPI clients)
• Enterprise-level agent development: reusable skill/agent library, MCP server, review and compliance gates
• LLM integration into the user experience: Anthropic (Claude), OpenAI, tool use, RAG pipelines, prompt engineering, guardrails
• Architecture and code review consulting as well as mentoring in the AI development team
• Integration with Microsoft Graph, Power Platform, and Azure services
• Technologies: React, TypeScript, Anthropic Claude, OpenAI, MCP, RAG, Microsoft Graph, Power Platform, Azure

• Led discovery phase and POC for Shopware to Shopify Plus migration across EMEA markets, evaluating platform suitability, technical architecture, and multi-brand/multi-country capabilities against business requirements.
• Designed reference architecture for Shopify Plus implementation incorporating headless front-end patterns (Vue.js, Nuxt.js), CMS integration (Magnolia), and Azure middleware (APIM, Functions, Logic Apps, Service Bus) for 11 EMEA markets.
• Defined migration strategy analyzing data mapping, cutover approach, and zero-downtime deployment patterns using Varnish caching, GitOps pipelines, and CI/CD orchestration across six vendor teams.
• Architected multi-tenant Shopify Plus governance model with centralized admin, localized storefront customization, and compliance controls (GDPR, data residency).
• Prototyped AI-driven search optimization (LLM.txt, JSON-LD) for product discoverability in Google AI results, demonstrating post-launch performance opportunities.
• Defined EMEA expansion roadmap for 15+ markets through C-level strategic workshops, identifying phased rollout, market-specific configurations, and resource requirements.
• Tech Stack: React, Nuxt.js, Vue.js, Magnolia CMS, Shopware, Shopify Plus, Azure (APIM, Functions, Logic Apps, Service Bus, Front Door), Varnish, SAP, MS Dynamics, Docker, Kubernetes, GitHub Actions, PostgreSQL, Kafka

• Holistic responsibility for modernizing and expanding federal networks and upgrading critical data center and telecom infrastructure in the high-security agency environment of BDBOS
• Planning and management of the expansion of national BOS network infrastructure in the VS-NfD/KRITIS environment with technical decision authority at the architecture and component level (Cisco, Layer 2/3, WAN redundancy)
• Planning, tendering (EVB-IT/UVgO) and oversight of the upgrade of security-critical telecom infrastructure for emergency call 110/112 (ACD)
• Capacity planning, rack integration, structured cabling, power supply, cooling concept (CRAC/In-Row) and DCIM monitoring for data center expansion
• Building the IT department from scratch: structures, governance, processes, team recruiting, vendor selection and long-term IT strategy
• Planning and managing infrastructure and application migrations: migration strategies, batch planning, hypercare stabilization and rollback concepts
• Creating vendor-neutral specifications (telecom systems, signature solutions) according to EVB-IT and UVgO; contract award and vendor management
• Setting up a secure IT environment according to BSI basic protection, ISO 27001 and VS-NfD; developing IT security concepts and CMDB analyses
• Hands-on program leadership: decision papers for management and steering committees, risk management, reporting and change request control

• Analysis of the existing reporting platform including processes and governance topics with stakeholders from sales and marketing.

• Detailed analysis and evaluation of client-defined requirements for existing reporting and new dashboards.

• Supporting stakeholders in managing sales processes and early detection of KPI trends.

• Use of Microsoft Power BI as central analysis and reporting platform.

• Developing a proposal for the necessary evolution of processes and the Power BI platform.

• Gathering current business processes and defining company-wide KPIs in coordination with stakeholders.

• Analysis and inventory of the client's Power BI platform.

• Analysis of processes and data governance.

• Recording and documenting current business processes.

• Developing recommendations for process and reporting platform improvements.

• Designing and implementing dashboards in Power BI.

• Defining company-wide KPIs and aligning them with stakeholders.

• Microsoft Power BI.

• Data analytics.

• KPI definition and reporting.

• Dashboard design and data visualization.

• Stakeholder management and requirements management.

Lead project manager for live seminars and hybrid implementation. Creation of the run-of-show, definition of all on-site designs in line with corporate identity, and optimization of the digital setup. On-site show direction.

• Management and optimization of a portfolio of about 100 projects (launches, in-field solutions, data & analytics, digital solutions, digital products)
• Optimization of the existing project standard (playbook) and alignment with the European and global organization (USA)
• Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
• Preparing projects for works council information and project closeout communication
• Optimization of resource management (tracking, allocation, prioritization)
• Taking over individual project leads (off-/transboarding, event management, checking whether WhatsApp is allowed on a business smartphone)
• Supporting the hiring of external project managers
• Optimization of meeting structure, project controlling (KPIs), change and demand management
• Optimization of risk, issue, dependency and quality management and support during internal audits (GxP)
• Optimization of the portfolio steering tool (Smartsheet) on national, European and global level
• Design and implementation of a Business Value Complexity Scoring
• Building a strategic PMO with a sister department and optimizing cross-functional teams
• Reporting, communication and escalation at management level
• Leadership coaching for several future leaders (short-time assignment)
• Development of the concepts "PPM as a Service" and "Internal Customer Approach"
• Development and review of a concept "AI Data Governance" including roles and processes
• Selection and onboarding of the successor

• Design and global rollout of sensitivity labels (confidentiality labels) for automated classification and encryption of business-critical data.
• Definition and rollout of Data Loss Prevention (DLP) policies to protect IP and personal data across endpoints, Exchange, SharePoint, Teams, and non-Microsoft clouds.
• Setup of Insider Risk Management policies to detect and contain excessive data leaks and risky user behavior.
• Implementation of GDPR and retention requirements through automated retention policies and structured records management.
• Technical support for legal teams in internal and external investigations using eDiscovery (Standard/Premium) and Content Search.
• Continuous improvement of the security and compliance level by reviewing the Microsoft Compliance Manager and closing gaps (regulations such as ISO 27001, NIS-2)

Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.

• IT security consulting and implementation of technical protective measures
• Windows server and client support, patch management, user support
• M365 – Entra ID – MS Azure administration
• Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
• Support of virtual systems based on Hyper-V, VMware, and Proxmox
• Backup and recovery concepts including test recovery, documentation, and handover
• Introduction and maintenance of IT documentation, asset management, and inventory tracking
• Implementation of measures related to IT baseline protection, emergency manuals, and BCM
• On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes

Security awareness and practical sensitization of users and IT staff

Further development & digitalization of key sales and application processes in a regulated banking environment, including requirements structuring, roadmap work, and AI-supported use case evaluation

Responsibilities & impact:

• Support of existing digital products in the sense of stable operations (keep the lights on) amid growing regulatory complexity
• Product vision and derivation of a consistent, feasible roadmap
• Identification, structuring, and evaluation of AI-supported use cases at the interface of business, IT, and the regulatory environment
• Analysis, structuring, and translation of complex business requirements into epics and user stories
• Moderation of team, stakeholder, and alignment formats to ensure clarity of goals, collaboration, and decision-making
• Maintenance of transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to results:

Stabilization and further development of key financial processes under high regulatory and technical complexity. Improved transparency, decision-making, and implementability through structured requirements, reviewable documentation, and AI-supported ways of working.

• Extracted relevant infotypes from SAP HCM for migration to SuccessFactors Employee Central and mapping to ECP fields.

• Configured P2P integration including BAPI setup and secured data exchange with HTTPS and OAuth protocols.

• Set up foundational settings in Recruiting (REC) including roles, permissions, and job requisition templates.

• Implemented Career Site Builder to create a branded candidate experience and integrated external job boards.

• Configured candidate application workflows, screening, interviewing, and hiring communication templates.

• Set up pre-screening questions and assessment tools including DHB sanction list checks.

• Implemented automated background check and KYC integration with external vendors in the REC module.

• Localized job requisition templates to reflect regional job titles and regulatory compliance.

• Customized onboarding document templates and localized document archiving protocols (DRTM).

• Adjusted onboarding forms to capture country-specific employee information including Form I-9.

• Enabled Form I-9 remote document verification and integrated eVerify with SuccessFactors.

• Set up automated reminders for employees and HR to complete I-9 sections within deadlines.

• Configured pre-Day 1 access for new hires to complete tasks and mandatory trainings prior to start date.

• Enabled e-signature integration for onboarding documents to support remote verification.

• Technologies: SAP SuccessFactors, BTP, CPI, HCM onPremise, EC, ECP, REC, ONB, Form I-9, eVerify, S4HANA.

• Founding and overall responsibility: Built a B2B SaaS platform for craft and construction businesses from the first line of code to the live launch with the first paying customer; solo founding including full establishment of the company and all business processes.
• Product and technology responsibility: Designed and developed the entire product.
• Infrastructure & DevOps: Managed a Kubernetes/Helm environment including CI/CD, monitoring, and security architecture; GDPR-compliant platform decisions and evaluation of EU-hosted LLM providers.
• Agentic coding as a productivity multiplier: Set up a productive multi-agent environment with Claude Code: up to eight parallel agents in isolated Git worktrees, Telegram-based remote control and monitoring, MCP integrations (e.g., Context7, Playwright for E2E tests), and a builder-critic pattern with custom slash commands (/research, /plan) and compressed project contexts. Result: development throughput on par with a small team while working solo.
• Go-to-market: Independently developed positioning, SEO and direct mail playbook, as well as target group analysis.
• Regulation & finance: Implemented e-invoicing requirements (ZUGFeRD/XRechnung), set up accounting and payment infrastructure, and managed funding and financing options.

• Supported the International Web Presence project of the Federal Employment Agency (IntWeb) in quality management, taking on responsibility for the quality of processes and project deliverables while adhering to BA standards. The project's main goals are to give professionals abroad a quick overview of their chances to move to Germany and to enable them to take the necessary steps in a consistently digital way.

• Set the fundamental guidelines using the QA handbook

• Summarized test results in QA reports for PLA

• Analyzed project outcomes for improvement opportunities

• Quality management of requirements analysis (especially processes, methods and tools)

• Ensured compliance with SERA guidelines

• Created a cross-project test concept

• Agreed on sprint completion reports

• Conducted formal reviews of deliverables according to guidelines and/or project plan

• Acted as contact person for internal audit and external audits by auditors or the Federal Audit Office (BRH)

• Technologies: JIRA, Confluence, MS Office, GitLab, Kubernetes