Atlassian Experts in Munich

Temporary employment

• System black-box integration tests (BBIT, IVVQ): Execution of regression, release, confirmation and conformity tests for safety-critical braking control units in the railway industry
• Software Test Application & Integration: Runtime configuration of software components and libraries, validation of interfaces, configuration dependencies and component interactions
• Test Automation (FEAT Framework): Co-development and further development of an automated test framework for test execution, reporting and result analysis
• Functional Safety (SiL4, FuSi): Ensuring compliance with safety requirements, traceability and coverage as well as conformity with EN50126/28/29
• Test Automation for Communication Components: Configuration and validation of fieldbus (CAN) and Ethernet-based TCMS data communication interfaces (TRDP and CIP)
• Requirements Analysis & Shift-Left (PTC Windchill ALM): Analysis of software and system artifacts to identify gaps, ambiguities and redundancies early in the SDLC
• Test Design & Test Case Development: Derivation of test conditions and coverage strategies and implementation of data-driven test cases (DDT) including reusable test data fixtures
• CI/CD & Automation (Python, PowerShell, Jenkins, SVN): Automation of build, test and HIL deployment processes as well as integration into CI/CD pipelines
• Test Data & Configuration Management (XML): Maintenance and adjustment of XML test vectors and system configurations with automated integration into test environments
• Non-Functional Testing: Execution of performance and load tests to assess stability and system behavior
• Agile Development & Defect Management (JIRA, Confluence): Work in Scrum teams, test coordination, review of test artifacts as well as defect tracking and root-cause analysis
• Error Analysis & Debugging (CANoe, CANalyzer): Analysis of errors and message flows across multiple system levels (application to bus)
• Model-Based Analysis (UML, Enterprise Architect): Specification of SUT/SOW and support for systematic test control
• Process & Test Documentation: Creation of integration and test documentation according to internal quality and certification requirements

Unified ITSM framework

• Definition of a company-wide ITSM target picture
• Introduction of a uniform service structure across all business units

SLA and OLA management

• Building a standardized SLA framework
• Definition of service classes (Business Critical, Standard, Low Priority)
• Introduction of OLAs between internal teams
• Building meaningful SLA reporting
• Definition of KPI and service dashboards for business units

Service portfolio management

• Definition of service descriptions
• If needed, preparing possible cost and service billing

Ticketing & processes

• Incident management
• Uniform ticket categories
• Standardized prioritization
• Escalation matrix
• Automations
• Self-service optimization

Request fulfillment

• Service catalog across all business units
• Approval workflows

Problem management

• Introduction of root cause analysis
• Known error database
• Problem review process

Complete asset management concept

• Hardware lifecycle management
• Software lifecycle management
• Leasing lifecycle
• Mobile device lifecycle
• Monitor lifecycle
• Phone lifecycle

Processes

• Procurement
• Goods receipt
• Inventory
• Assignment
• Return
• Disposal
• Leasing return Goal: single source of truth for all assets

CMDB design

• Definition of all configuration items:
• Workplace
• Notebooks
• Monitors
• Mobile phones
• Printers

Infrastructure

• Servers
• Firewalls
• Switches
• WLAN
• Storage
• Backup systems

Cloud

• Azure resources
• Microsoft 365
• SaaS services

Relationships

• User ↔ Asset
• Asset ↔ Service
• Service ↔ Infrastructure
• Location ↔ Asset
• Goal: make all service dependencies visible

Software asset & license management

• License management concept
• License balancing
• Compliance reporting
• Microsoft license management
• Adobe license management
• SaaS management
• Contract management
• Renewal management

Interfaces & automation Existing systems

• Workday
• Joiner
• Mover
• Leaver

TESMA

• Leasing data
• Contract data

Matrix42

• Asset synchronization
• User synchronization

Active Directory / Entra ID

• User management

Microsoft 365

• License assignment
• Group management

Dormakaba

• Access processes

• Lifecycle services

Monitoring platforms

• PRTG
• Palo Alto
• Cisco

Reporting & KPI framework

• Definition of a management dashboard
• KPIs
• Ticket volume
• SLA fulfillment
• MTTR
• First resolution rate
• Asset accuracy
• License compliance
• Change success rate
• Service availability
• Degree of automation

Network redesign support

• Governance
• Support of the network redesign from an ITSM point of view
• Definition of affected services
• Change management structure
• Communication concept

CMDB integration

• Recording of all network components
• Service mapping
• Dependency analysis

Validation of documentation and knowledge base articles

• Network documentation
• Operations documentation
• Standard changes

Monitoring & event management

• Target picture
• Central monitoring concept
• Event management process
• Alerting strategy
• Escalation model

Systems

• Cisco

• Palo Alto

• Fortinet

• Rubrik

• Veeam

• Matrix42

• Azure

• Microsoft 365 Automation

• Ticket creation from monitoring

• Escalations

• Standard actions

Audit, compliance & information security

• ISO 27001 consulting
• TISAX consulting
• NIS2 preparation - consulting
• Audit-ready processes
• Documentation structure
• Evidence tracking in Matrix42

Roadmap

• 12-month roadmap
• Prioritization of all measures
• Quick wins
• Medium-term projects
• Long-term target picture
• Documentation

• Directed full lifecycle of embedded software projects including LiDAR, BMS, OCU, and Cybersecurity systems.
• Coordinated internal and external stakeholders including suppliers like Bosch, Bertrandt, Magna, Continental and IAV.
• Managed cross-country teams of 12–15 engineers, conducting project onboarding and role-based training.
• Implemented change control and risk registers for safety-critical automotive platforms.
• Oversaw project schedules using MS Project, JIRA, and Azure DevOps to ensure milestone alignment and transparency.
• Extensive hands-on expertise in test planning and execution for ECUs in compliance with Automotive SPICE (SWE.4–SWE.6) and ISO 26262.
• Led digital transformation project with a cross-functional team of 15+, ensuring successful integration of systems and workflows.
• Maintained project overviews and tracking in tools like Milestones (Daimler) and MS Project, and managed status reporting to senior stakeholders.
• Coordinated with third-party transformation partners and ensured timely delivery of decision templates and risk assessments.
• Applied PRINCE2 methodology for structured delivery; facilitated agile ceremonies and maintained Confluence-based documentation.
• Strong leadership in cross-functional teams and working in agile environments (SAFe, Scrum).
• Successfully led and supported IT and transformation projects, including those in regulated sectors (e.g., KRITIS or energy sector).
• Represented or supported overall project leadership in large-scale transformation programs.
• Maintained and updated complex project plans (Gantt charts, milestone tracking, and resource allocation).
• Coordinated workstreams and interdisciplinary teams; ensured timely delivery of all work packages.
• Acted as central communication point between project team, senior management, external vendors, and transformation partners.
• Prepared and delivered concise status reports, steering committee presentations, and decision memos.
• Identified project risks, maintained risk registers, and led mitigation planning.
• Assessed resource needs and supported reallocation based on project priorities and constraints.
• Proficient in JIRA, Milestones, Confluence, MS Project, MS PowerPoint, and Excel.
• Used both Agile (Scrum) and Waterfall (PRINCE2, PMI) methodologies.
• Created and tracked action lists, meeting protocols, and backlog items.
• Conducted critical analysis of project progress, resource bottlenecks, and deliverable timelines.
• Ensured alignment of transformation goals with enterprise IT architecture and business objectives.

• Analysis and optimization of the VMware environment for operation in a KRITIS environment
• Planning and implementation of updates to the VMware and hardware environment in a KRITIS environment
• Set up Skyline Health Diagnostics
• Review of the existing documentation
• Training and onboarding of new internal employees
• Support with migration and upgrade projects
• Preparations for moving scripts in the virtualization environment to GitLab
• Ticket processing with Service.Now

DWH for customer and financial data

• Expansion of the DWH to include new data sources
• Report development
• Data quality management

Methodology: Scrum

Tools: Atlassian Confluence & Jira

Databases: Microsoft SQL Server

Programming languages: SQL, T-SQL

ETL: Microsoft SQL Server Integration Services (SSIS)

Frontend platform: PowerBI, Microsoft Reporting Services

Consulting and support in the areas of sales/business/technology/development/marketing:

• Sales, Key Account Management
• Business Development, business/corporate development
• Partner management
• Program/project management
• Product management & marketing
• Technical marketing, content marketing
• New business, innovation and technologies

Until July 2021 active as advisor and consultant for Mixed Mode in the areas of Key Account Management, Project Management and Business Development.

From Q3/2021 successful delivery of various customer projects in the area of Business Development, corporate development, consulting, coaching, technical content management, sales and marketing:

• EMS service provider and PCB test house, inspection systems: revision of company portfolio and presentation. Integration of specialized distribution for optical inspection systems from Japan: content management, marketing, communication, web, sales automation, lead generation
• Full service marketing agency – technology marketing for industry: expansion of the existing B2B and B2C marketing portfolio with industrial and technology topics: content management, presentation and focus on "technical marketing", web, target market and customer analysis, lead automation, consulting
• Software product manufacturer & software development in the field of security for Embedded & IoT: company alignment and portfolio definition for an IoT and Embedded Security company with a SaaS solution for IoT device management: building a partner network to offer complete Embedded/IoT security solutions, technical content, company alignment and portfolio definition, strategy & planning, target market and customer analysis, product marketing/USPs for the security device management tool "IoT-Suite", standards and regulations for cyber resilience (e.g. CRA, NIS2, RED), web content, SEO, management of marketing and sales agencies, CRM, sales, presentations, trade fairs, congresses, building company webinars & events
• Software engineering service provider/system house for IoT, Embedded, web, mobile and desktop applications: business development, content creation, customer acquisition and sales
• Manufacturer of memory products with security features as an add-on: memory products in standard form factors (SD, CF, SSD...) are extended with security modules such as HSM, TPM or secure elements and thus offer users secure data storage, transfer and access. Also interesting as an upgrade or retrofit solution to meet the coming new regulations and requirements regarding cybersecurity such as CRA, RED and NIS2. Business & New Business Development for the area "Embedded IoT Solutions & Security", sales & marketing. Expansion of the pure semiconductor business to include security solutions and services. Interface between management, marketing, sales and product management. Building business partners, technology partners, system integrators and resellers from the Embedded, IoT, OT and IT environment. Creating reference designs/demos/lighthouse cases and proof of concepts for cross- and reference selling. Co-marketing with security partners. Technical content creation for web, sales and marketing, webinars, social media etc. Networking, participation in trade fairs, congresses and events. Lead generation, qualification, follow-up and conversion to customer. Product definition, USPs, features. Analysis of competitors, market positioning, target markets - strategy, concept and measures - go to market.
• Marketing agency group with sales and management consulting: consulting for companies on restructuring, market analysis and market entry, go-to-market concepts, customer acquisition and expansion, new customer generation, lead generation and management, concepts and execution of campaigns (web, mail, social media, phone outreach in person or with AI voice assistant, webinars...). Processing and managing customer product data for PIM product information and DAM data asset management systems. Focus on customers in the industrial and technology environment with products and services that need explanation.

• Drive enterprise-wide transformation through leadership coaching and a clear vision that stimulates and guides organizational change
• Guide organisations in developing agile strategies, optimising workflows, and embedding best practices
• Foster stakeholders' buy-in through effective communication, ensuring collaborative engagement throughout the transformation and change management process
• Support post-acquisition integration, aligning processes and ways of working between the acquired company and Xebia
• Guide clients in adopting digital and AI innovations to streamline operations and enable smarter decision-making
• Empower teams with tools and techniques to foster continuous improvement, adaptability, and sustainable growth

• Built HR function from ground up: talent acquisition, performance systems, compensation frameworks, and L&D programs
• Designed organizational structure supporting 150% headcount growth while maintaining culture and performance standards
• Implemented AI-enabled HR processes reducing administrative overhead by 40%
• Established executive coaching and leadership development programs
• Created data-driven workforce planning and analytics capabilities
• Acted as strategic advisor to C-Suite on organizational design and people strategy

• Support and further development of a complex process for creating XML documents for electronic invoices / E-Invoicing (XRechnung, ZUGFeRD)
• Automation of operational processes, process development and optimization
• Development of frontend applications with MS Power Apps
• Porting SQL Server 2016 to SQL Server 2022
• SQL Server database administration

• RTE/Agile Coach for the introduction of SAFe 6 (Scaled Agile Framework)
• Establishment and implementation of a LACE (Lean-Agile Center of Excellence) for several ARTs
• Use of the tools: Azure DevOps with SCALE, Loop, MS Whiteboard
• Building the ART with 7 teams
• Training Product Owners, e.g. through SAFe POPM training and LearnSnacks
• Conducting the initial PI Planning as a Kickoff Planning Event
• Introduction of a demand process

• Designed and implemented Azure Kubernetes Clusters, and managed DNS and Firewall solutions, enhancing network security and reliability.
• Led projects using Agile Scrum methodologies to streamline development cycles and improve project efficiency.
• Fostered and maintained relationships with suppliers to ensure timely project deliverables and resource availability.
• Managed continuous integration and delivery (CI/CD) pipelines using Jenkins, Sonar, GitHub, Bitbucket, and Terraform within the BMW Azure Cloud environment.
• Utilized Fortify SSC and Contrast AST for robust application security testing.
• Directed DevOps engineering initiatives on the SAP Business Technology Platform (BTP), focusing on streamlining development and deployment processes.
• Service Now governance, risk und compliance (GRC&IRM).

• Analysis of affected business processes taking numerous stakeholders into account
• Interface analysis, architecture and system design
• Communicating and coordinating various subprojects and interface partners
• Creating epics and user stories, maintaining the backlog, workshops and review presentations
• Support during implementation between business departments and development
• Test management including strategy and approach definition
• Test case definition, execution and approval
• Cross-team organization of integration and acceptance tests
• Support of test environments
• Technologies and tools: Java, Angular, Kubectl, REST, AWS SNS/SQS, Kafka, S4/HANA, Bruno

• Project coordination: Managed timelines, deliverables, change requests (CRs) and resources, combining maturity gate reviews and program increments.
• Stakeholder management: Building strong relationships with both internal teams and external customers.
• BMW programs: BCP, BDC, MIC Next, IDC Evo, covering functional validation (including functional safety), product validation, homologation and compliance.
• Risk management: Proactively identified and resolved critical risks in software/product releases through cross-functional coordination to keep projects on track.

• Conducted manual testing for claims creation, forwarding, repair cost calculation, parts selection and logging on the Gold.dat.de platform
• Automated key processes using ASKUI, including login, claim creation, calculations and parts selection
• Simulated user interactions (e.g., drag-and-drop) with ASKUI
• Integrated automated tests into CI/CD pipelines for early error detection
• Executed over 50 test scenarios and identified critical defects
• Reduced test time by 50% through automation
• Improved platform quality and user experience