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Ruby Catharin Arokyaswamy-Product Manager

Ruby Catharin Arokyaswamy
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Berlin, Germany

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Experience

Feb 2025 - Present

Product Manager

Juspay

Position Summary
Product Manager at Juspay
Industries
Banking and Finance
Information Technology
Business Areas
Product Development
Project Management
  • Led AI D2C checkout optimization Agent product strategy; instrumented Langfuse for AI evals (task success, latency, cost), iterated on prompts & routing, & drove adoption via cross-team (sales, mktg. & Cust. Success) enablement & 100-merchant launch event
  • Led product discovery & built revenue optimization tools, created dashboards with funnel observability using Grafana to track conversion flows, drop-offs, latency, & errors, revenue up by €22.5K+/m
  • Built & deployed 3 automation workflows using Claude Code: daily transaction anomaly detection with auto-ticket creation, weekly RCA analysis, monthly feature collation for leadership townhalls, reduced manual effort by 10+ hours/week
  • Launched AI voice agent (demo) for e-commerce order & address confirmation/update workflow, designed multi-turn dialogue flows using Pipecat Framework, achieved 71% call pick rate, 100+ Shopify App Store installs
  • Owned e2e product lifecycle for 30+ brand (B2B) integrations, collaborate cross-functional teams, ensured payment processing reliability at critical checkout touchpoints, established SLA framework, RCA cadences & ensured 99% SLA adherence
  • Led Agile practices as Scrum Master for team of 12, owned sprint & release planning in Jira, established RCA cadences for transaction discrepancy analysis & observability KPIs with Grafana dashboards and delivered 3 major releases on time
May 2024 - Jan 2025

MT - Associate Product Manager

Asian Paints

Position Summary
MT - Associate Product Manager at Asian Paints
Industries
Chemical
Manufacturing
Business Areas
Marketing
Product Development
Sales
  • Conducted market sentiment analysis for retailer engagement campaign, managed €10K budget and delivered 15% MoM growth
  • Conducted recommendation engine feature analysis and competitive benchmarking across 1K+ dealer network, identified 5 feature gaps and authored Requirements document
  • Translated Requirements doc into Product Requirements Document & Technical Requirements Document with detailed user stories, collaborated with engineering on sprint planning & backlog prioritization, launched feature driving 20% MoM revenue growth
  • Influenced senior stakeholders on 8+ ERP UX improvements, prioritized backlogs, resolved 12+ critical issues and reduced customer churn by 20%
  • Owned product launch and GTM strategy for new product category, liaised with Growth and Sales teams, drove €34K revenue increase
Apr 2023 - Jun 2023

Product Management Intern

Amazon

Position Summary
Product Management Intern at Amazon
Industries
Retail
Business Areas
Product Development
  • Designed fund workflows - rewards program, researched architecture & identified reusable components, cut approval time by 77%
  • Built pre-funded wallet with 3rd party API integration to prevent seller payment defaults, projected cost savings of €30M+ over 3 yrs
  • Owned e2e onboarding CX for the loyalty program, authored PRD and user stories, ran A/B tests for UI/UX and drove the MVP pilot with BD, secured €50K in seller onboarding commitments
Jul 2019 - May 2022

Software Engineer

TATA Private Limited

Position Summary
Software Engineer at TATA Private Limited
Industries
Banking and Finance
Information Technology
Government and Administration
Business Areas
Information Technology
Product Development
Project Management
  • Built RPA workflows using Automation Anywhere for ID verification across Govt. services; achieved 98% accuracy, saved €68K/year
  • Led digital transformation for 140+ Government-to-Business service, automated application processing workflows, improved capacity from manual handling to 1K+ applications/day
  • owned UX of citizen services portal, aligned compliance, finance & engineering stakeholders of 40+ govt. departments to define requirements and led technical implementation, reduced bounce rate by 20%
  • Developed mobile-first app (iOS & Android) for BFSI client, managed UI/UX revamp & funnel optimization, lead generation up 30%

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Information Technology, Government and Administration, Chemical, and Manufacturing.

Banking and Finance
Information Technology
Government and Administration
Chemical
Manufacturing
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Product Development, Project Management, Information Technology, Marketing, and Sales.

Product Development
Project Management
Information Technology
Marketing
Sales
Profile match chart

Skills

Product Management Skills:

  • Product Discovery
  • Strategy
  • Process Design
  • Roadmap
  • Prd
  • Backlog Prioritization
  • Sprint Planning
  • Okrs
  • Kpis
  • Cross-Functional Collaboration
  • Gtm Strategy
  • Agile/Scrum
  • User Research
  • Documentation

Technical Skills:

  • Sql
  • A/B Testing
  • Prompt Engineering
  • Api Integration
  • System Behavior Analysis
  • Root-Cause Analysis
  • Event Instrumentation
  • Data-Driven Decision Making
  • Cohort Analysis

Ai & Automation:

  • Claude Code
  • Openai
  • Rpa (Automation Anywhere)
  • Low-Code Workflow Automation
  • Mcp

Tools:

  • Jira
  • Confluence
  • Figma
  • Tableau
  • Power Bi
  • Grafana
  • N8n
  • Replit
  • Lovable
  • Langfuse
  • Metabase

Domain Expertise:

  • Payments
  • Conversion & Revenue Optimization
  • Ai Product Management
  • Process Automation
  • B2b Saas

Languages

English
Native
Tamil
Native
German
Elementary

Education

Jul 2022 - May 2024

Indian Institute of Management Bangalore

Master of Business Administration · Business Administration · Bengaluru, India · 3.01/4

Jul 2015 - May 2019

Anna University

Bachelor of Engineering · Engineering, EIE · Chennai, India · 8.77/10

Statistics

Experience

Total positions 4
Experience in Banking and Finance 4.5 y
Avg length 1 y 3 m
Longest experience 2 y 10 m

Expertise

Recent roles Product Manager, MT - Associate Product Manager, Product Management Intern
Main industries Banking and Finance, Information Technology, Government and Administration
Main business areas Product Development, Project Management, Information Technology

Qualifications

Highest degree Master

Profile

Created

Frequently asked questions

Have questions? Find more information here.

Ruby Catharin is based in Berlin, Germany.
Ruby Catharin speaks the following languages: English (Native), Tamil (Native), German (Elementary).
Ruby Catharin has at least 5 years of experience. During this time, Ruby Catharin has worked in at least 4 different roles and for 4 different companies. The average length of individual experience is 1 year and 4 months. Note that Ruby Catharin may not have shared all experience and actually has more experience.
Based on recent experience, Ruby Catharin would be well-suited for roles such as: Product Manager, MT - Associate Product Manager, Product Management Intern.
Ruby Catharin's most recent position is Product Manager at Juspay.
In recent years, Ruby Catharin has worked for Juspay, Asian Paints, Amazon, and TATA Private Limited.
Ruby Catharin is most experienced in industries like Banking and Finance, Information Technology, and Government and Administration. Ruby Catharin also has some experience in Chemical, Manufacturing, and Retail.
Ruby Catharin is most experienced in business areas like Product Development, Project Management, and Information Technology. Ruby Catharin also has some experience in Marketing and Sales.
Ruby Catharin holds a Master in Business Administration from Indian Institute of Management Bangalore and a Bachelor in Engineering, EIE from Anna University.
Ruby Catharin is immediately available part-time for suitable projects.
Ruby Catharin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Ruby Catharin, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Market avg: 792-952 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.