Patrick K.-Agile Delivery Lead | Team Coach | Scrum Master
Check rate
Experience
Agile Delivery Lead / Team Coach
emagine
- Works in a German banking environment on a strategic AI project, supporting delivery across business and technology stakeholders.
- Facilitates alignment across business and technology, improving delivery predictability, collaboration and ownership while keeping ways of working lightweight and outcome-focused.
- Coaches teams through change, using practical agile methods rather than process for its own sake.
Founder & AI Automation Consultant
SWYNT.eu
- Builds pragmatic AI and automation concepts, including TranSwynt - a travel disruption platform that monitors multi-modal journeys, identifies connections at risk and supports earlier intervention.
- Develops and validates product ideas from problem framing and UX through rapid AI-assisted prototyping.
- Translates business pain points into testable workflows, lightweight products and measurable value hypotheses.
Scrum Master
LAPP Business Services
- Supported an international business-services and IT environment during growth and transformation.
- Facilitated team routines, collaboration and continuous improvement with a strong focus on clarity and low process friction.
- Helped connect team-level delivery with broader organizational priorities and stakeholder expectations.
Scrum Master
NEXONTIS
- Served as Scrum Master in a distributed software product organization working on SAP Profitability and Performance Management Cloud.
- Supported the transition from functional groups toward cross-functional Scrum teams spanning development, testing and DevOps.
- Introduced clearer delivery visibility through flow metrics, dashboards and structured review of work-in-progress and blockers.
- Facilitated planning, reviews, retrospectives and cross-team alignment; strengthened refinement and developer-led collaboration.
- Helped establish engineering improvement initiatives including a backend guild and more consistent code-review practices.
Scrum Master / Product & Communication Specialist
UBS
- Combined agile facilitation with product and communication responsibilities in a large international financial-services environment.
- Supported team coordination, stakeholder communication and structured delivery across changing priorities.
- Used coaching and facilitation skills to improve collaboration, feedback and shared understanding.
Quality Analyst / Soft Skills
CSS Corp
- Audited customer-service and technical-support transactions across assigned teams and projects.
- Delivered feedback and coaching sessions for agents and engineers, translating quality findings into concrete improvement actions.
- Prepared weekly performance dashboards and presented monthly results to project managers and team leads.
- Participated in client calibration sessions and recruitment for technical and non-technical roles.
Monetization Lead / Customer Service Analyst - Google Account
Accenture Poland
- Supported customer-service and monetization-related operations in a large technology account.
- Worked in a performance-driven environment requiring structured communication, issue handling and quality focus.
Customer Service Associate - Google Account
Accenture Poland
- Provided customer support in an international technology environment and built the operational foundation for later coaching and quality roles.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, Manufacturing, Professional Services, and Tourism.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Customer Service, Human Resources, and Quality Assurance.
Summary
Agile delivery professional and team coach with experience across software, financial services and technology operations. Skilled in guiding distributed cross-functional teams, improving delivery flow, facilitating stakeholder alignment and building practical ways of working that teams can sustain. Combines Scrum expertise with a strong background in communication, coaching and product thinking, and increasingly applies AI and automation to business problems.
Skills
- Agile Delivery & Scrum
- Team Coaching
- Cross-Functional Collaboration
- Facilitation & Workshops
- Stakeholder Management
- Continuous Improvement
- Flow & Delivery Metrics
- Jira / Confluence / Miro
- Product & Requirement Alignment
- Ai-Supported Automation & Prototyping
Languages
Education
University of Opole
M.Sc. · International Paleobiology · Opole, Poland
European University Viadrina
M.A. · Intercultural Communication · Germany
Certifications & licenses
Scrum.org
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Patrick is based in Wrocław, Poland and can operate in on-site, hybrid, and remote work models.
Patrick speaks the following languages: German (Native), English (Advanced), Polish (Intermediate).
Patrick has at least 9 years of experience. During this time, Patrick has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 1 year and 2 months. Note that Patrick may not have shared all experience and actually has more experience.
Based on recent experience, Patrick would be well-suited for roles such as: Agile Delivery Lead / Team Coach, Founder & AI Automation Consultant, Scrum Master.
Patrick's most recent position is Agile Delivery Lead / Team Coach at emagine.
In recent years, Patrick has worked for emagine, SWYNT.eu, LAPP Business Services, NEXONTIS, and UBS.
Patrick is most experienced in industries like Information Technology, Banking and Finance, and Manufacturing. Patrick also has some experience in Professional Services and Tourism.
Patrick is most experienced in business areas like Project Management, Information Technology, and Product Development. Patrick also has some experience in Customer Service, Human Resources, and Quality Assurance.
Patrick has recently worked in industries like Banking and Finance, Information Technology, and Manufacturing.
Patrick has recently worked in business areas like Project Management, Information Technology, and Product Development.
Patrick holds a Master in International Paleobiology from University of Opole and a Master in Intercultural Communication from European University Viadrina.
Patrick has 1 certificate: Professional Scrum Master I (PSM I).
Patrick will be available part-time from January 2027.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 31 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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