Melanie Moersig-Operations & Sales Manager
Check rate
Experience
Operations & Community Manager
KI-Pionier Akademie
- Establish, optimize, and document processes in marketing, sales, delivery, and operations
- Create and maintain Standard Operating Procedures (SOPs)
- Introduce and monitor KPIs to measure efficiency, quality, and growth
- Coordinate internal projects and manage external service providers
- Support recruiting, onboarding, and team management
- Prepare invoices, monitor payments, and manage payment reminders
- Lead and moderate the online community; ensure onboarding and support
- Assist the CEO and conduct sales calls as needed
HR Sales Consultant
TAM Akademie GmbH
- Advise B2B and B2C clients on modern leadership, new work, and business training
- Manage Executive Leadership programs: onboarding, scheduling, and trainer coordination
- Ensure customer success and customer experience for C-level clients
- Support capacity planning within the team
- Conduct workshops and speaking engagements on new work
Operations & Key Account Manager
TAM Akademie GmbH
- Organize and support training programs (300+ participants per year)
- Build and maintain key account relationships, identify cross- and upsell opportunities
- Coordinate projects, optimize processes, and manage stakeholders
- Lead OKRs for operations and membership teams
- Implement Salesforce email templates and improve communication processes
- Support onboarding of new employees and supervise working students and interns
Career Manager/Consultant
Topstep GmbH
- Full-cycle recruitment in the life sciences sector
- Candidate and client acquisition, active sourcing, and relationship management
- Manage processes and support successful placements
Registered Nurse
Various hospitals
- Worked in acute psychiatry (full-time, part-time, mini job)
- Patient care, support, and coordination in night and day shifts
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Healthcare, Education, Biotechnology, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Project Management, Sales, Human Resources, and Customer Service.
Summary
Experienced operations, sales, and support specialist with over 6 years of experience in fast-paced startups and service-oriented environments. Expertise in process optimization, project coordination, customer care, and community management. Known for building strong relationships, staying calm under pressure, and implementing efficient processes to support teams and business growth.
Skills
- Crm & Operations: Hubspot, Salesforce, Pipedrive, Clickup, Miro
- Communication & Collaboration: Slack, Zoom, Ms Teams, Google Workspace, Iwork
- Community & Learning Platforms: Skool, Thinkific, Onepage, Memberspot
- Design & Content: Canva, Vimeo, Veed
Languages
Education
Hochschule Rhein-Waal
Bachelor of Science · Work and Organizational Psychology · Germany
Christophorus Kliniken GmbH
Nursing · Dülmen, Germany
Bischöfliches St. Josef Gymnasium
Abitur · High School Diploma · Bocholt, Germany
Certifications & licenses
New Work Facilitator
TAM Akademie GmbH
Practitioner Of Modern Leadership
TAM Akademie GmbH
Driver's License: Class B
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Melanie is based in Bocholt, Germany and prefers 100% remote projects.
Melanie speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate), Croatian (Intermediate), French (Elementary).
Melanie has at least 12 years of experience. During this time, Melanie has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 2 years and 5 months. Note that Melanie may not have shared all experience and actually has more experience.
Based on recent experience, Melanie would be well-suited for roles such as: Operations & Community Manager, HR Sales Consultant, Operations & Key Account Manager.
Melanie's most recent position is Operations & Community Manager at KI-Pionier Akademie.
In recent years, Melanie has worked for KI-Pionier Akademie, TAM Akademie GmbH, Topstep GmbH, and Various hospitals.
Melanie is most experienced in industries like Healthcare, Education, and Biotechnology. Melanie also has some experience in Professional Services.
Melanie is most experienced in business areas like Operations, Project Management, and Sales. Melanie also has some experience in Human Resources and Customer Service.
Melanie has recently worked in industries like Healthcare, Education, and Biotechnology.
Melanie has recently worked in business areas like Operations, Project Management, and Sales.
Melanie holds a Bachelor in Work and Organizational Psychology from Hochschule Rhein-Waal.
Melanie has 3 certificates. These include: New Work Facilitator, Practitioner Of Modern Leadership, and Driver's License: Class B.
The availability of Melanie needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 3 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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