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Lysann Fengler

Virtual Assistant / Research Associate / Translator

Lysann Fengler
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San Isidro, Spain

Experience

Jan 2018 - Present
8 years 3 months

Virtual Assistant / Research Associate / Translator

Expertise details
Position Summary
Virtual Assistant / Research Associate / Translator
Industries
Professional Services
Business Areas
Customer Service
Project Management
Research and Development
  • Translations in German, English, and Spanish
  • Content marketing, content editing
  • Subtitle satisfaction review
  • Scheduling, project management
  • Proofreading, Internet research, data entry, and customer service
Mar 2017 - Dec 2017
10 months
Spain

Intercruises Shoreside & Port Services

Expertise details
Position Summary
Industries
Tourism
Business Areas
Human Resources
Logistics
Operations
  • Business correspondence with clients
  • Daily cooperation with suppliers
  • Translating and updating internal contents
  • Supervising and performance evaluation of assigned staff
  • Monitoring and coordination of pier operations
Apr 2016 - Mar 2017
1 year
Spain

Marriott Vacationclub Son Antem

Expertise details
Position Summary
Industries
Tourism
Business Areas
Customer Service
  • Check-in and check-out procedures
  • Telephone switchboard operations
  • Guest relations
  • Translations in German, English, and Spanish
  • Banking
  • Composing correspondence, reports and other documents
  • Trainings in other departments
Sep 2014 - Feb 2016
1 year 6 months
Spain

Fair agencies

Expertise details
Position Summary
Industries
Professional Services
Business Areas
Accounting
Marketing
  • Assistance with event planning
  • Invoicing and statement of costs
  • Scheduling appointments
  • Prearrangements of trainings
  • Accreditation
  • Translations in German, English, and Spanish
  • Content posting in social media channels
May 2014 - Aug 2014
4 months
United States

Celebrity Cruises

Expertise details
Position Summary
Industries
Tourism
Business Areas
Customer Service
Finance
Operations
  • Guest relations
  • Switchboard operations
  • Banking
  • Dealing with reservation systems
  • Handling of shore excursion requests
  • Cross-trainings in other departments
  • New employee orientation
May 2013 - Apr 2014
1 year
Berlin, Germany

Zalando AG

Expertise details
Position Summary
Industries
Fashion
Retail
Business Areas
Customer Service
Human Resources
Project Management
  • Scheduling
  • Venue and event management
  • Switchboard operations
  • Guest relations
  • Coordination of own projects
  • Participation in work-related trainings
  • New employee orientation
Mar 2012 - Mar 2013
1 year 1 month
United States

Memphis Marriott Downtown

Expertise details
Position Summary
Industries
Tourism
Business Areas
Customer Service
Sales
  • Check-in and check-out
  • Responsibility for the Elite Member-Desk and Delta reservations
  • Work as At Your Service Agent
  • Night shifts
  • Guest services
  • Training in event planning and sales
Dec 2007 - Aug 2008
9 months
Berlin, Germany

Berlin Capital Club

Expertise details
Position Summary
Industries
Tourism
Business Areas
Customer Service
Human Resources
Marketing
  • Guest reception
  • Reservations
  • Customer services
  • Organization and realization of events
  • Updating web page contents
  • New employee orientation
Jun 2007 - Aug 2007
3 months
United Kingdom

Hotel Chester Grosvenor & Spa

Expertise details
Position Summary
Industries
Tourism
Business Areas
Customer Service
Operations
  • Check-in and check-out
  • Rooming
  • Banking
  • Switchboard operations
  • Guest services
Oct 2005 - May 2006
8 months
Paris, France

Disneyland Resort Paris

Expertise details
Position Summary
Industries
Tourism
Business Areas
Customer Service
Sales
  • Sales
  • Storing
  • Guest reception
  • Cashing up
  • New employee orientation

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Tourism, Fashion, and Retail.

Professional Services
Tourism
Fashion
Retail
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Project Management, Research and Development, Human Resources, Marketing, and Accounting.

Customer Service
Project Management
Research and Development
Human Resources
Marketing
Accounting
Profile match chart

Summary

A challenging position and self-fulfillment in the service industries

Skills

  • Computer: Ms-office, Outlook, Google Workspace, Chatgpt, Wordpress
  • Social: Open-minded, Determined, Reliable

Languages

German
Native
English
Advanced
Spanish
Advanced

Education

Apr 2009 - Feb 2012

Hochschule Harz (University of Applied Sciences)

Tourism Management, BA · Tourism Management · Wernigerode, Germany

Aug 2003 - Jul 2005

College for economics

State qualified International Tourism Assistant Manager · International Tourism Assistant Manager · Chemnitz, Germany

Sep 1995 - Jun 2002

Grammar school

General Certificate of Education A-levels in Geography, Biology, Education and English · Frankfurt, Germany

Certifications & licenses

Business English LCCI Exam

LCCI

Statistics

Experience

Total positions 10
Experience in Professional Services 9.5 y
Avg length 1 y 6 m
Longest experience 8 y 2 m

Global Experience

Countries worked in 5 (Spain, United States, Germany, United Kingdom, France)
Primary country Spain

Expertise

Recent roles Virtual Assistant / Research Associate / Translator
Main industries Professional Services, Tourism, Fashion
Main business areas Customer Service, Project Management, Research and Development

Qualifications

Highest degree Bachelor
Certifications earned 1

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Lysann based?

Lysann is based in San Isidro, Spain and can operate in on-site, hybrid, and remote work models.

What languages does Lysann speak?

Lysann speaks the following languages: German (Native), English (Advanced), Spanish (Advanced).

How many years of experience does Lysann have?

Lysann has at least 15 years of experience. During this time, Lysann has worked in at least 1 role and for 9 different companies. The average length of individual experience is 2 years and 6 months. Note that Lysann may not have shared all experience and actually has more experience.

What roles would Lysann be best suited for?

Based on recent experience, Lysann would be well-suited for roles such as: Virtual Assistant / Research Associate / Translator.

What is Lysann's latest experience?

Lysann's most recent position is Virtual Assistant / Research Associate / Translator.

Which industries is Lysann most experienced in?

Lysann is most experienced in industries like Professional Services, Tourism, and Fashion. Lysann also has some experience in Retail.

Which business areas is Lysann most experienced in?

Lysann is most experienced in business areas like Customer Service, Project Management, and Research and Development. Lysann also has some experience in Human Resources, Marketing, and Sales.

Which industries has Lysann worked in recently?

Lysann has recently worked in industries like Professional Services.

Which business areas has Lysann worked in recently?

Lysann has recently worked in business areas like Customer Service, Project Management, and Research and Development.

What is Lysann's education?

Lysann holds a Bachelor in Tourism Management from Hochschule Harz (University of Applied Sciences).

Does Lysann have any certificates?

Lysann has 1 certificate: Business English LCCI Exam.

What is the availability of Lysann?

Lysann is immediately available part-time for suitable projects.

What is the rate of Lysann?

Lysann's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Lysann?

To hire Lysann, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

800
600
400
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Rate comparison chart
Market avg: 490-650 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.