Kashi R.-Senior Product Builder | AI Products • B2B SaaS • 0→1 Product Development
Check rate
Experience
Senior Product Manager
MSA Safety / Safety io
Owned enterprise SaaS, mobile and AI-enabled products supporting firefighters and operational teams across 174 fire departments and more than 1,000 fire stations.
AI Product Building and Commercialisation:
- Led the productisation of AI-powered Maintenance Intelligence, taking it from customer problem discovery and validation through product development, launch and commercialisation.
- Worked on AI workflows using LLMs and retrieval-augmented generation (RAG) to turn unstructured maintenance information into useful, actionable insights.
- Defined product requirements, expected AI behaviour, acceptance criteria and quality expectations, including confidence handling and human review for uncertain or safety-critical cases.
- Used customer feedback, operational evidence and AI evaluation findings to guide product decisions and improve the usefulness and reliability of AI-generated outputs.
- Contributed to a product generating approximately $1M in revenue, with around 75% earlier issue detection and a 25% reduction in downtime.
Customer Discovery, Prototyping and Validation:
- Conducted approximately 20 to 30 customer discovery workshops annually to understand user problems, operational workflows and unmet needs.
- Translated customer problems into product concepts, workflows, requirements and prioritised capabilities.
- Used AI-assisted prototyping and rapid validation approaches to explore product ideas and clarify requirements before committing to broader engineering delivery.
- Worked directly with users and operational stakeholders to refine solutions based on feedback, feasibility and expected customer value.
- Balanced rapid progress with reliability, data accuracy, compliance and operational risk in a safety-critical environment.
Product Ownership and Delivery:
- Owned product strategy, roadmap, prioritisation and delivery across web, mobile, equipment management, inspection and compliance workflows.
- Partnered closely with Engineering, Design, Data and business teams to clarify technical trade-offs, dependencies and delivery scope.
- Made prioritisation decisions based on customer value, business impact, technical feasibility, effort, risk and scalability.
- Improved digital workflows, reducing manual effort by approximately 30–40%.
- Improved product activation from 60% to 90% and reduced time to value from 8.5 to 5.5 days.
- Improved first-inspection completion by 2.4 times through product and workflow improvements.
Leadership and Collaboration:
- Managed and coached two Product Owners, providing direction on product priorities, discovery, requirements and delivery.
- Helped establish product management practices and ways of working within the early Safety io team.
- Coordinated customer expectations, engineering dependencies, escalations and rollout activities across multidisciplinary teams.
Senior Product Manager
Safety io GmbH
Summary
- Owned enterprise SaaS, mobile and AI-enabled products used by firefighters and operational teams across 174 fire departments and 1,000+ fire stations.
- Led end-to-end productisation of AI Maintenance Intelligence (discovery → launch → commercialisation), contributing to ~$1M revenue, ~75% earlier issue detection and 25% lower downtime.
AI Product Building and Commercialisation:
- Led productisation of AI-powered Maintenance Intelligence from problem discovery through launch and commercialisation.
- Designed AI workflows using LLMs and RAG to convert unstructured maintenance data into actionable insights.
- Defined product requirements, AI behaviour expectations, acceptance criteria and quality bars (including confidence scoring and human review for safety-critical cases).
- Used customer feedback, operational evidence and AI evaluation results to improve usefulness and reliability of outputs.
Customer Discovery, Prototyping and Validation:
- Ran 20–30 customer discovery workshops per year to surface problems, workflows and unmet needs.
- Translated findings into product concepts, prioritised capabilities and requirements.
- Used AI-assisted prototyping and rapid validation to test ideas before full engineering investment.
- Balanced speed with reliability, data accuracy, compliance and operational risk in a safety-critical domain.
Product Ownership and Delivery:
- Owned strategy, roadmap, prioritisation and delivery across web, mobile, equipment management, inspection and compliance.
- Partnered with Engineering, Design, Data and business stakeholders on trade-offs, dependencies and scope.
- Drove prioritisation decisions based on customer value, business impact, feasibility, effort, risk and scalability.
- Delivered measurable workflow improvements: ~30–40% reduction in manual effort, activation rate from 60% → 90%, time-to-value from 8.5 → 5.5 days, and 2.4× higher first-inspection completion.
Leadership and Collaboration:
- Managed and coached two Product Owners on discovery, requirements, prioritisation and delivery.
- Helped establish product management practices and ways of working in the early Safety io team.
- Coordinated customer expectations, engineering dependencies, escalations and rollouts across multidisciplinary teams.
Product Manager / Product Owner
Colt Technology / Vodafone India / Qvantel Oy
- Managed digital products and customer-facing platforms in telecommunications, including mobile experiences, APIs and integrated digital services.
- Worked with Engineering and business stakeholders to translate customer needs into product requirements, roadmaps and delivery priorities.
- Managed backlogs, dependencies and delivery trade-offs across distributed teams and international markets.
- Improved delivery processes and cross-functional coordination, contributing to approximately 30% improvement in delivery efficiency.
Business Analyst / Project Management
Infosys
- Worked on enterprise software and digital solutions for telecommunications and financial-services clients.
- Facilitated requirements workshops and translated business needs into clear functional requirements.
- Coordinated stakeholders and distributed delivery teams to support implementation and delivery.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Telecommunication, Healthcare, Government and Administration, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Project Management, and Strategy.
Summary
Senior Product Manager with 10+ years of product management experience and 20+ years in technology, building B2B SaaS, digital and AI-enabled products. Experienced in taking products from customer discovery and problem definition through prototyping, validation, engineering delivery, launch and commercialisation.
Combines a hands-on product mindset with strong technical understanding and customer focus. Uses AI tools to explore ideas, prototype workflows and validate product concepts before committing to larger engineering investments. Comfortable working through ambiguity, making trade-offs and collaborating directly with users, engineers, designers and business stakeholders.
At Safety io, led the productisation and commercialisation of AI-powered Maintenance Intelligence, contributing to approximately $1M in revenue, 75% earlier issue detection and a 25% reduction in downtime.
Skills
Product Building
- 0-To-1 Product Development
- Problem Discovery
- Customer Interviews
- Opportunity Assessment
- Product Validation
- Mvp Definition
- Prototyping
- Iteration And Launch
Ai & Prototyping
- Generative Ai
- Llms
- Rag
- Ai-Assisted Workflows
- Ai Evaluation
- Confidence Handling
- Human-In-The-Loop Design
- Rapid Prototyping With Ai Tools
Product Execution
- Product Strategy
- Roadmaps
- Prioritisation
- User Stories
- Acceptance Criteria
- Agile Delivery
- Release Planning
- Product Metrics And Continuous Improvement
Technical Product Management
- Apis
- Integrations
- Cloud Platforms
- Data Flows
- Connected Products
- Technical Dependencies
- Engineering Trade-Offs
- Scalable Platform Capabilities
Customer & Business Outcomes
- Workflow Analysis
- User Feedback
- Value Validation
- Adoption
- Onboarding
- Operational Efficiency
- Commercialisation
- Stakeholder Alignment
Cross-Functional Leadership
- Engineering
- Design
- Data
- Operations
- Customer Success
- Sales
- Senior Stakeholders
- Managed And Coached Two Product Owners
Ai And Prototyping Tools
- Chatgpt
- Claude
- Gemini
- Lovable
- Base44
Product And Collaboration Tools
- Jira
- Confluence
Analytics
- Pendo
- Google Analytics
- Product And Operational Dashboards
Technical Knowledge
- Apis
- Integrations
- Cloud Platforms
- Data Flows
- Sql (Working Knowledge)
Languages
Education
Dharamsinh Desai University
Bachelor of Engineering · Electronics and Communication · India
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Kashi is based in Hoppegarten, Germany and can operate in on-site, hybrid, and remote work models.
Kashi speaks the following languages: Hindi (Native), English (Advanced), German (Elementary).
Kashi has at least 23 years of experience. During this time, Kashi has worked in at least 3 different roles and for 4 different companies. The average length of individual experience is 6 years and 9 months. Note that Kashi may not have shared all experience and actually has more experience.
Based on recent experience, Kashi would be well-suited for roles such as: Senior Product Manager, Product Manager / Product Owner, Business Analyst / Project Management.
Kashi's most recent position is Senior Product Manager at MSA Safety / Safety io.
In recent years, Kashi has worked for MSA Safety / Safety io and Safety io GmbH.
Kashi is most experienced in industries like Information Technology, Telecommunication, and Healthcare. Kashi also has some experience in Government and Administration and Banking and Finance.
Kashi is most experienced in business areas like Information Technology, Product Development, and Project Management. Kashi also has some experience in Strategy.
Kashi has recently worked in industries like Healthcare, Information Technology, and Government and Administration.
Kashi has recently worked in business areas like Information Technology, Product Development, and Strategy.
Kashi holds a Bachelor in Electronics and Communication from Dharamsinh Desai University.
Kashi is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 6 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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