Garikai Hoto - IT and Customer Services Support Consultant

Q: Where is Garikai based?

Garikai is based in Bad Homburg vor der Höhe, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Garikai speak?

Garikai speaks the following languages: English (Native), German (Intermediate) .

Q: How many years of experience does Garikai have?

Garikai has at least 7 years of experience. During this time, Garikai has worked in at least 2 different roles and for 2 different companies . The average length of individual experience is 4 years and 6 months . Note that Garikai may not have shared all experience and actually has more experience.

Q: What is Garikai's latest experience?

Garikai's most recent position is IT and Customer Services Support Consultant at Freelance .

Q: What companies has Garikai worked for in recent years?

In recent years, Garikai has worked for Freelance .

Q: Which industries is Garikai most experienced in?

Garikai is most experienced in industries like Information Technology and Banking and Finance .

Q: Which business areas is Garikai most experienced in?

Garikai is most experienced in business areas like Customer Service , Information Technology , and Marketing .

Q: Which industries has Garikai worked in recently?

Garikai has recently worked in industries like Information Technology .

Q: Which business areas has Garikai worked in recently?

Garikai has recently worked in business areas like Customer Service and Information Technology .

Recommended expert

Bad Homburg vor der Höhe, Germany

Check rate

Experience

Jan 2020 - Present

6 years 8 months

Bad Homburg, Germany

IT and Customer Services Support Consultant

Freelance

Conducting fit-gap analysis and defining business functionalities related to IT interactions, territory alignments, sampling, and post-call follow-ups
Collaborating with client stakeholders and teams to ensure alignment on solution design, compliance, and standards
Providing guidance on integration architecture, including inbound/outbound connectors and third-party system interfaces
Driving continuous improvement and optimization of ERP solutions post-implementation
Working closely with project teams to author, edit, and review quantitative and qualitative content, ensuring relevance, quality, and accuracy
Creating new content, with particular emphasis on writing multiple choice format IT skills questions
Engaging in continuous improvement exercises to increase the value of products by suggesting improvements and/or additions to existing content
Customer services support

Apr 2019 - Sep 2019

6 months

Intern, Content Specialist

Unternehmertum Venture Capital Partners

Developing and executing content strategies across key platforms including Meta, LinkedIn, TikTok, and Reddit
Translating complex investment management topics into clear, engaging, and brand-aligned content
Writing jargon-free, educational, and impactful social media posts and short-form content tailored to retail investor audiences
Reacting quickly to content needs and emerging trends, adjusting content in real time
Participating in team meetings, contributing to campaign planning, and assisting with performance SEO analysis

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology and Banking and Finance.

Information Technology

Banking and Finance

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Information Technology, and Marketing.

Customer Service

Information Technology

Marketing

Skills

Microsoft Package
Advanced Microsoft
Programming
It Terminals/Portals
Eqs Ir Cockpit
Bloomberg
Sap
Java
Seo
Customer Services Support

Languages

English

Native

German

Intermediate

Education

Oct 2016 - Dec 2019

Philipps-Universität Marburg

Master of Science in Economics and Institutions, Money, Accounting and Finance · Economics and Institutions · Marburg, Germany

Sep 2012 - May 2015

University of Zimbabwe

Bachelor of Science in Economics, Hons · Economics · Harare, Zimbabwe

Statistics

Experience

Total positions 2

Experience in Information Technology 6.5 y

Avg length 3 y 6 m

Longest experience 6 y 7 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles IT and Customer Services Support Consultant, Intern, Content Specialist

Main industries Information Technology, Banking and Finance

Main business areas Customer Service, Information Technology, Marketing

Qualifications

Highest degree Master

Profile

Created

September 2025

Last Update

October 2025

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Frequently asked questions

Have questions? Find more information here.

Garikai is based in Bad Homburg vor der Höhe, Germany and can operate in on-site, hybrid, and remote work models.

Garikai speaks the following languages: English (Native), German (Intermediate).

Garikai has at least 7 years of experience. During this time, Garikai has worked in at least 2 different roles and for 2 different companies. The average length of individual experience is 4 years and 6 months. Note that Garikai may not have shared all experience and actually has more experience.

Based on recent experience, Garikai would be well-suited for roles such as: IT and Customer Services Support Consultant, Intern, Content Specialist.

Garikai's most recent position is IT and Customer Services Support Consultant at Freelance.

In recent years, Garikai has worked for Freelance.

Garikai is most experienced in industries like Information Technology and Banking and Finance.

Garikai is most experienced in business areas like Customer Service, Information Technology, and Marketing.

Garikai has recently worked in industries like Information Technology.

Garikai has recently worked in business areas like Customer Service and Information Technology.

Garikai holds a Master in Economics and Institutions from Philipps-Universität Marburg and a Bachelor in Economics from University of Zimbabwe.

Garikai is immediately available full-time for suitable projects.

Garikai's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Garikai, click the Meet button on the profile to request a meeting and discuss your project needs.

Daily Rate Distribution

0 2 4 6 8

<€480 €640-800 €800-960 €960-1120 €1280+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000

750

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250

Daily rate avg. 970 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000

750

500

250

Median rate 980 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.