Recommended expert
Gabriele Santoro
Contact center
Experience
Jun 2023 - Dec 2024
1 year 7 monthsContact center
Cooperative aCapo
Position Summary
Contact center at Cooperative aCapo
Industries
Professional Services
Business Areas
Customer Service
Operations
- Backoffice
- Data entry
- Inbound contact center
- Documents control
Nov 2019 - Jun 2021
1 year 8 monthsTutor in Intercultural Communication and Storytelling
Position Summary
Tutor in Intercultural Communication and Storytelling
Industries
Education
Business Areas
Operations
- Preparing and organizing lessons
- Drafting reports
- Contacting associations
Apr 2018 - Jun 2018
3 monthsIntern
Hudson Valley Writers' Center
Position Summary
Intern at Hudson Valley Writers' Center
Industries
Arts and Crafts
Education
Business Areas
Operations
- Support in events
- Managing photographic and book archive
- Back office and data entry
Jan 2015 - Present
11 years 3 monthsCo-hosting
Position Summary
Co-hosting
Industries
Tourism
Business Areas
Customer Service
Operations
- Co-management of a tourist location
- Communication
- Check-in
- Maintenance
Nov 2014 - Present
11 years 5 monthsPress Officer
University for Europe, Sapienza University of Rome
Position Summary
Press Officer at University for Europe, Sapienza University of Rome
Industries
Education
Business Areas
Marketing
Nov 2013 - Present
12 years 5 monthsBlogger
stereotypemag.com
Position Summary
Blogger at stereotypemag.com
Industries
Media and Entertainment
Business Areas
Marketing
- Blog on culture and society
Oct 2012 - Present
13 years 6 monthsPress Officer
Religions for Peace
Position Summary
Press Officer at Religions for Peace
Industries
Professional Services
Business Areas
Marketing
Jan 2011 - Present
15 years 3 monthsPress Officer
Piuculture.it
Position Summary
Press Officer at Piuculture.it
Industries
Media and Entertainment
Business Areas
Marketing
Jan 2010 - Dec 2023
14 yearsJournalist
Position Summary
Journalist
Industries
Media and Entertainment
Business Areas
Marketing
- 2022–2023 freelance publications for Easy Diplomacy–National Branding
- 09/2020 freelance publication for Galileon.248 (Colonialism in the Mediterranean Sea)
- 10/2016–05/2017 for it.blastingnews.com (politics, sport)
- 02–11/2015 for lindro.it (domestic politics)
- 04/2015 freelance publication for arttribune.com (History of MAAM)
- 04/2013–12/2014 for gliscomunicati.it (culture, politics, sport)
- 11/2010–06/2014 for Piuculture.it (interculture, migrations)
- Writing
- Editing
- Social media management
- Newsletter
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Media and Entertainment, Professional Services, Education, and Tourism.
Media and Entertainment
Professional Services
Education
Tourism
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Marketing, Customer Service, and Operations.
Marketing
Customer Service
Operations
Summary
I'm enrolled in the Publicist Journalist Professional Register of the Lazio Region since January 24, 2013.
Skills
- Office
- Wordpress
- Salesforce
- Seo
Languages
Italian
NativeEnglish
AdvancedSpanish
IntermediateGreek
ElementaryEducation
Oct 2006 - Jun 2009
Sapienza University of Rome
Master's degree in Political Science – International Relations · Political Science – International Relations · Rome, Italy
Oct 2003 - Jun 2006
Sapienza University of Rome
Bachelor's degree in Political Science – International Relations · Political Science – International Relations · Rome, Italy
Certifications & licenses
Publicist Journalist Professional Register
Lazio Region
Statistics
Experience
Total positions 9
Experience in Media and Entertainment 16 y
Avg length 8 y 11 m
Longest experience 15 y 2 m
Expertise
Recent roles Contact center, Tutor in Intercultural Communication and Storytelling, Intern
Main industries Media and Entertainment, Professional Services, Education
Main business areas Marketing, Customer Service, Operations
Qualifications
Highest degree Master
Certifications earned 1
Profile
Created
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Frequently asked questions
Do you have questions? Here you can find further information.
Where is Gabriele based?
Gabriele is based in Roma, Italy and can operate in on-site, hybrid, and remote work models.
What languages does Gabriele speak?
Gabriele speaks the following languages: Italian (Native), English (Advanced), Spanish (Intermediate), Greek (Elementary).
How many years of experience does Gabriele have?
Gabriele has at least 16 years of experience. During this time, Gabriele has worked in at least 7 different roles and for 6 different companies. The average length of individual experience is 2 years and 10 months. Note that Gabriele may not have shared all experience and actually has more experience.
What roles would Gabriele be best suited for?
Based on recent experience, Gabriele would be well-suited for roles such as: Contact center, Tutor in Intercultural Communication and Storytelling, Intern.
What is Gabriele's latest experience?
Gabriele's most recent position is Contact center at Cooperative aCapo.
What companies has Gabriele worked for in recent years?
In recent years, Gabriele has worked for Cooperative aCapo, University for Europe, Sapienza University of Rome, stereotypemag.com, Religions for Peace, and Piuculture.it.
Which industries is Gabriele most experienced in?
Gabriele is most experienced in industries like Media and Entertainment, Professional Services, and Education. Gabriele also has some experience in Tourism and Arts and Crafts.
Which business areas is Gabriele most experienced in?
Gabriele is most experienced in business areas like Marketing, Customer Service, and Operations.
Which industries has Gabriele worked in recently?
Gabriele has recently worked in industries like Media and Entertainment, Professional Services, and Education.
Which business areas has Gabriele worked in recently?
Gabriele has recently worked in business areas like Marketing, Customer Service, and Operations.
What is Gabriele's education?
Gabriele holds a Master in Political Science – International Relations from Sapienza University of Rome and a Bachelor in Political Science – International Relations from Sapienza University of Rome.
Does Gabriele have any certificates?
Gabriele has 1 certificate: Publicist Journalist Professional Register.
What is the availability of Gabriele?
Gabriele is immediately available part-time for suitable projects.
What is the rate of Gabriele?
Gabriele's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
How to hire Gabriele?
To hire Gabriele, click the Meet button on the profile to request a meeting and discuss your project needs.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
600
450
300
150
Market avg: 360-520 €
Market avg: 360-520 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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