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Maria (Luisa) Rellini

Virtual Office Assistant

Maria Rellini
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Sesto Fiorentino, Italy

Experience

Mar 2024 - Dec 2024
10 months
Italy

Virtual Office Assistant

Task Food GmbH

Expertise details
Position Summary
Virtual Office Assistant at Task Food GmbH
Industries
Food and Beverage
Business Areas
Customer Service
Marketing
  • Social Media Team for the Italian market
  • Translation from German and English into Italian
  • Communication with followers and customers via email or social media
May 2023 - Jun 2023
2 months
Italy

Virtual Office Assistant

JustK - Justina Klevinskaite

Expertise details
Position Summary
Virtual Office Assistant at JustK - Justina Klevinskaite
Industries
Professional Services
Business Areas
Procurement
  • Management and sourcing of suppliers in Italy on behalf of a wedding planner from Lithuania
  • Communication in English or Italian
Nov 2022 - Sep 2023
11 months
Italy

Virtual Office Assistant

Task Food GmbH

Expertise details
Position Summary
Virtual Office Assistant at Task Food GmbH
Industries
Food and Beverage
Business Areas
Customer Service
Marketing
  • Social Media Team for the Italian market
  • Translations from German and English into Italian
  • Communication with followers and customers via email or social media
Apr 2021 - Oct 2022
1 year 7 months
Italy

Virtual Office Assistant

Energy Cake GmbH

Expertise details
Position Summary
Virtual Office Assistant at Energy Cake GmbH
Industries
Food and Beverage
Business Areas
Customer Service
Marketing
  • Support in configuring, translating, and developing communication on social networks (Facebook, Instagram and Pinterest)
  • Creation of blog posts and maintenance of the online shop for the Italian market
  • Communication with followers and customers via email or social media
Oct 2020 - Oct 2020
1 month
Italy

Metadata Assistant

Samba TV

Expertise details
Position Summary
Metadata Assistant at Samba TV
Industries
Media and Entertainment
Business Areas
Information Technology
Marketing
  • Tagging of video files as well as brand and TV promos for social media and video streaming in English and German
  • Part-time remote work
Nov 2017 - Nov 2017
1 month
Viterbo, Italy

Lecturer for Info-Training Seminars

CeFAS

Expertise details
Position Summary
Lecturer for Info-Training Seminars at CeFAS
Industries
Tourism
Business Areas
Customer Service
  • Seminars on hospitality culture and customer experience for hoteliers, hosts, and lodging owners
Apr 2017 - Dec 2019
2 years 9 months
Florence, Italy

Hotel Reception Course Instructor

ANPA Schule

Expertise details
Position Summary
Hotel Reception Course Instructor at ANPA Schule
Industries
Education
Tourism
Business Areas
Customer Service
Marketing
  • Training in hospitality culture, sales & marketing, revenue principles, and concierge services
  • Contract collaboration
Mar 2016 - May 2016
3 months
Pisa, Italy

Hotel Secretary

Hotel Relais dell' Orologio

Expertise details
Position Summary
Hotel Secretary at Hotel Relais dell' Orologio
Industries
Tourism
Business Areas
Customer Service
  • Part-time contract
Mar 2013 - Dec 2024
11 years 10 months
Florence, Italy

Virtual Assistant - Hospitality and Web

Freelance

Expertise details
Position Summary
Virtual Assistant - Hospitality and Web at Freelance
Industries
Information Technology
Retail
Tourism
Business Areas
Customer Service
Marketing
  • Online bookings and correspondence with clients via email or social media on behalf of lodging businesses, e-commerce entrepreneurs, and web agencies in Italy and abroad
  • Digital branding and social networking for vacation rentals, bed & breakfasts, and farmhouses
  • Sponsored guest posts on behalf of tourism boards and trade groups since July 2015
Mar 2011 - Mar 2013
2 years 1 month
Florence, Italy

Hotel Secretary

Hotel President

Expertise details
Position Summary
Hotel Secretary at Hotel President
Industries
Tourism
Business Areas
Customer Service
Nov 2005 - Dec 2010
5 years 2 months
Florence, Italy

Receptionist

Hotel delle Nazioni

Expertise details
Position Summary
Receptionist at Hotel delle Nazioni
Industries
Tourism
Business Areas
Customer Service
May 2005 - Sep 2005
5 months
Golfo Aranci, Italy

Receptionist

Hotel Resort Baia Caddinas - Dolomiti Clubresidences

Expertise details
Position Summary
Receptionist at Hotel Resort Baia Caddinas - Dolomiti Clubresidences
Industries
Tourism
Business Areas
Customer Service
Aug 2004 - Nov 2004
4 months
Florence, Italy

Booking agent

Starhotels

Expertise details
Position Summary
Booking agent at Starhotels
Industries
Tourism
Business Areas
Customer Service
  • Reservations via web and email for the group's hotels
Apr 2004 - Aug 2004
5 months
Florence, Italy

Receptionist

Camping Michelangelo - Elite Club Vacanze

Expertise details
Position Summary
Receptionist at Camping Michelangelo - Elite Club Vacanze
Industries
Tourism
Business Areas
Customer Service
Nov 2003 - Mar 2004
5 months
Florence, Italy

Teleseller

Punto 187 Telecom Italia

Expertise details
Position Summary
Teleseller at Punto 187 Telecom Italia
Industries
Telecommunication
Business Areas
Sales
  • Part-time contract
Mar 2003 - Sep 2003
7 months
Montieri, Italy

Receptionist

Hotel Rifugio Prategiano

Expertise details
Position Summary
Receptionist at Hotel Rifugio Prategiano
Industries
Tourism
Business Areas
Customer Service
Dec 2000 - Sep 2002
1 year 10 months
Florence, Italy

Language Advisor

Global Info Service

Expertise details
Position Summary
Language Advisor at Global Info Service
Industries
Professional Services
Business Areas
Marketing
  • Translations of brochures, presentations and websites into German and English
Jul 1999 - Jul 1999
1 month
Arbatax, Italy

Reception Intern

Tourist Resort Arbatax

Expertise details
Position Summary
Reception Intern at Tourist Resort Arbatax
Industries
Tourism
Business Areas
Customer Service
  • Check-in and guest care
  • Menu translation into German for the restaurant
Jan 1996 - Dec 1999
4 years
Cagliari, Italy

Secretary

Not specified

Expertise details
Position Summary
Secretary at Not specified
Business Areas
Operations

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Tourism, Information Technology, Retail, Food and Beverage, Education, and Professional Services.

Tourism
Information Technology
Retail
Food and Beverage
Education
Professional Services
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Marketing, Operations, and Sales.

Customer Service
Marketing
Operations
Sales
Profile match chart

Skills

Office

  • Excellent Knowledge Of Microsoft Office (E.g. Word, Excel, Powerpoint)
  • Good Internet Skills
  • Bitrix24
  • Excellent Use Of The Windows Operating System
  • Email Automation
  • Internet Services (Ms Internet Explorer)
  • Very Good Handling Of Slack
  • Problem Solving

Social Media And Cms

  • Social Media
  • Wordpress
  • Podio (Advanced Skills)
  • Good Use Of Social Media Tools (Later, Buffer, Hootsuite)
  • Social Media (Facebook, Twitter, Linkedin)
  • Social Media Advertising
  • Podio Crm
  • Bitrix24
  • Pipedrive
  • Siteground

Hotel Software

  • Good Knowledge Of Hotel Management Software (Fidelio, Opera)
  • Reservation Programs
  • Ota-extranets
  • Channel Manager

Graphics

  • Canva
  • Photoscape

Professional Skills

  • Reliable, Motivated, Independent, Willing To Travel.
  • Ability To Work On Hotel Management, Cms, Creating And Maintaining Websites/blogs.

Organizational Skills

  • Decision-making Autonomy, Maintaining Alignment With My Reference Hosts Or Client Web Agencies.
  • Good Organizational And Time Management Skills.

Languages

Italian
Native
German
Advanced
English
Intermediate
French
Intermediate

Education

Nov 1990 - Jun 1996

University of Cagliari

Incomplete degree program · Law · Cagliari, Italy

Sep 1985 - Jun 1990

Siotto-Pintor Gymnasium

High school diploma · Cagliari, Italy

Certifications & licenses

Bilingualism Certificate - Attestato di Bilinguismo B2

Autonomous Province of Bolzano - South Tyrol

Revenue Management & Travel 2.0 Course - Franco Grasso Revenue Manager

QNT Hospitality, Hotel Montebello Splendid 5*

B2 Certificate - Actilingua Academy

First Certificate in English - B2

University of Cambridge

ZDaF - Certificate of German as a Foreign Language

Goethe Institute

Statistics

Experience

Total positions 19
Experience in Tourism 20.5 y
Avg length 1 y 8 m
Longest experience 11 y 9 m

Global Experience

Countries worked in 1 (Italy)
Primary country Italy

Expertise

Recent roles Virtual Office Assistant, Metadata Assistant, Lecturer for Info-Training Seminars
Main industries Tourism, Information Technology, Retail
Main business areas Customer Service, Marketing, Operations

Qualifications

Certifications earned 5

Profile

Created
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Maria based?

Maria is based in Sesto Fiorentino, Italy and can operate in on-site, hybrid, and remote work models.

What languages does Maria speak?

Maria speaks the following languages: Italian (Native), German (Advanced), English (Intermediate), French (Intermediate).

How many years of experience does Maria have?

Maria has at least 26 years of experience. During this time, Maria has worked in at least 12 different roles and for 18 different companies. The average length of individual experience is 1 year and 5 months. Note that Maria may not have shared all experience and actually has more experience.

What roles would Maria be best suited for?

Based on recent experience, Maria would be well-suited for roles such as: Virtual Office Assistant, Metadata Assistant, Lecturer for Info-Training Seminars.

What is Maria's latest experience?

Maria's most recent position is Virtual Office Assistant at Task Food GmbH.

What companies has Maria worked for in recent years?

In recent years, Maria has worked for Task Food GmbH, JustK - Justina Klevinskaite, Energy Cake GmbH, and Freelance.

Which industries is Maria most experienced in?

Maria is most experienced in industries like Tourism, Information Technology, and Retail. Maria also has some experience in Food and Beverage, Education, and Professional Services.

Which business areas is Maria most experienced in?

Maria is most experienced in business areas like Customer Service, Marketing, and Operations. Maria also has some experience in Sales, Procurement, and Information Technology.

Which industries has Maria worked in recently?

Maria has recently worked in industries like Information Technology, Retail, and Tourism.

Which business areas has Maria worked in recently?

Maria has recently worked in business areas like Customer Service, Marketing, and Procurement.

What is Maria's education?

Maria attended University of Cagliari for Law.

Does Maria have any certificates?

Maria has 5 certificates. Among them, these include: Bilingualism Certificate - Attestato di Bilinguismo B2, Revenue Management & Travel 2.0 Course - Franco Grasso Revenue Manager, and B2 Certificate - Actilingua Academy.

What is the availability of Maria?

Maria is immediately available part-time for suitable projects.

What is the rate of Maria?

Maria's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Maria?

To hire Maria, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

600
450
300
150
Rate comparison chart
Market avg: 300-460 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.