Alissia Castiglione - Outbound Call Center Agent

Q: Where is Alissia based?

Alissia is based in Napoli, Italy .

Q: What languages does Alissia speak?

Alissia speaks the following languages: Italian (Native), English (Intermediate), Spanish (Intermediate), French (Elementary) .

Q: How many years of experience does Alissia have?

Alissia has at least 10 years of experience. During this time, Alissia has worked in at least 3 different roles and for 3 different companies . The average length of individual experience is 3 years and 3 months . Note that Alissia may not have shared all experience and actually has more experience.

Q: What is Alissia's latest experience?

Alissia's most recent position is Outbound Call Center Agent at Gierre Contact .

Q: What companies has Alissia worked for in recent years?

In recent years, Alissia has worked for Gierre Contact .

Q: Which industries is Alissia most experienced in?

Alissia is most experienced in industries like Professional Services , Telecommunication , and Tourism .

Q: Which business areas is Alissia most experienced in?

Alissia is most experienced in business areas like Sales , Customer Service , and Marketing .

Q: Which industries has Alissia worked in recently?

Alissia has recently worked in industries like Professional Services .

Q: Which business areas has Alissia worked in recently?

Alissia has recently worked in business areas like Customer Service , Marketing , and Sales .

Recommended expert

Napoli, Italy

Check rate

Experience

Nov 2019 - Present

6 years 7 months

Italy

Outbound Call Center Agent

Gierre Contact

Handling outbound calls to existing and potential customers to promote products and services

Dec 2015 - Jan 2019

3 years 2 months

Italy

Call Center Agent

Wind Business

Telemarketing and outbound call services

Jul 2008 - Aug 2008

2 months

Mazara del Vallo, Italy

Front Desk Clerk

Hotel Ruggero II

Welcoming guests
Managing reservations and arrivals
Recording guest information
Assigning rooms
Handling check-out procedures

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services and Telecommunication.

Professional Services

Telecommunication

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Sales, Customer Service, and Marketing.

Sales

Customer Service

Marketing

Skills

Ability To Create And Edit Videos Using Vegas Pro 11.0 And Other Software
Excellent Information Processing Skills
Independent User Communication
Professional Typing Training By Irsaf
I Can Work Under Stress And Handle Unexpected Situations. I Gained These Skills During My Internship
Good Ability To Work In A Team And Interact With People From Different Nationalities And Cultures
Excellent Interpersonal Skills. I Developed These Skills By Volunteering With Foreign Immigrant Children In Italy

Languages

Italian

Native

English

Intermediate

Spanish

Intermediate

French

Elementary

Education

Oct 2004 - Jul 2015

University of Palermo - Faculty of Arts and Philosophy

Bachelor's Degree in Modern Languages and Cultures · Modern Languages and Cultures · Palermo, Italy

Sep 1999 - Jun 2004

G.P. Ballatore State Scientific High School

Scientific High School Diploma · Mazara del Vallo, Italy

Certifications & licenses

Museum Custody and Reception Services Operator

Professional Typing Training

IRSAF

Eipass Certificate

Driving License: B

Statistics

Experience

Total positions 3

Experience in Professional Services 6.5 y

Avg length 3 y 3 m

Longest experience 6 y 6 m

Global Experience

Countries worked in 1 (Italy)

Primary country Italy

Expertise

Recent roles Outbound Call Center Agent, Call Center Agent, Front Desk Clerk

Main industries Professional Services, Telecommunication

Main business areas Sales, Customer Service, Marketing

Qualifications

Highest degree Bachelor

Certifications earned 4

Profile

Created

November 2025

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Frequently asked questions

Have questions? Find more information here.

Where is Alissia based?

Alissia is based in Napoli, Italy.

What languages does Alissia speak?

Alissia speaks the following languages: Italian (Native), English (Intermediate), Spanish (Intermediate), French (Elementary).

How many years of experience does Alissia have?

Alissia has at least 10 years of experience. During this time, Alissia has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 3 years and 3 months. Note that Alissia may not have shared all experience and actually has more experience.

What roles would Alissia be best suited for?

Based on recent experience, Alissia would be well-suited for roles such as: Outbound Call Center Agent, Call Center Agent, Front Desk Clerk.

What is Alissia's latest experience?

Alissia's most recent position is Outbound Call Center Agent at Gierre Contact.

What companies has Alissia worked for in recent years?

In recent years, Alissia has worked for Gierre Contact.

Which industries is Alissia most experienced in?

Alissia is most experienced in industries like Professional Services, Telecommunication, and Tourism.

Which business areas is Alissia most experienced in?

Alissia is most experienced in business areas like Sales, Customer Service, and Marketing.

Which industries has Alissia worked in recently?

Alissia has recently worked in industries like Professional Services.

Which business areas has Alissia worked in recently?

Alissia has recently worked in business areas like Customer Service, Marketing, and Sales.

What is Alissia's education?

Alissia holds a Bachelor in Modern Languages and Cultures from University of Palermo - Faculty of Arts and Philosophy.

Does Alissia have any certificates?

Alissia has 4 certificates. Among them, these include: Museum Custody and Reception Services Operator, Professional Typing Training, and Eipass Certificate.

What is the availability of Alissia?

Alissia is immediately available full-time for suitable projects.

What is the rate of Alissia?

Alissia's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.