FRATCH

Recommended expert

Italy

Experience

Oct 2024 - Dec 2024

3 months

Speech Annotation

Transperfect

Analysis and annotation of Italian voice data, with particular attention to phonetic quality, prosody, and conversational style
Creating relative and comparative descriptions of vocal features (intonation, rhythm, tone) and conversation styles (formal, informal, assertive, hesitant)

Jul 2022 - Present

3 years 9 months

San Giorgio del Sannio, Italy

Data Entry Operator

L'Orto di Jack

Data entry operator
Entering orders into Mexal management software
Customer support

Jul 2021 - Sep 2021

3 months

San Giorgio del Sannio, Italy

Customer Service Representative

Webhelp

Providing customer assistance
Filling out and sending customer request reports

May 2021 - Aug 2021

4 months

Voice Data Transcriber

Appen

Analyzing and transcribing voice data

Apr 2021 - May 2021

2 months

Italy

AI - Language Data Analyst

Transperfect

Analyzing and reviewing large amounts of data in various languages

Jan 2021 - Apr 2022

1 year 4 months

San Giorgio del Sannio, Italy

Data Entry Operator

Freelance

Responsible for data entry
Responsible for online ticketing
Typing and creating an e-book from image to Word in English
Responsible for data entry on a furniture e-commerce site

May 2020 - Feb 2021

10 months

Aversa, Italy

Office Secretary

Construction Company

Front desk management
Phone call screening
Handling paper and email correspondence
Processing and filing administrative documents
Entering accounting data into the management system
Scheduling appointments for management and/or colleagues

Aug 2018 - Oct 2019

1 year 3 months

Aversa, Italy

Customer Support - Call Center

Enel

Commercial assistance to customers
Promotion and sale of various services
Use of internet and email

Jan 2017 - Mar 2019

2 years 3 months

Aversa, Italy

Babysitter

Family

Private lessons and homework help
Organizing activities
Meal planning and preparation
Caring for children aged three and above

Feb 2014 - Mar 2016

2 years 2 months

Aversa, Italy

Sales Assistant

United Colors of Benetton

Reorganizing stock and inventory
Setting up window displays following head office guidelines
Operating the cash register, opening and closing procedures
Greeting customers, listening to their needs, and assisting until purchase completion
Organizing and restocking items on shelves

Apr 2011 - Aug 2014

3 years 5 months

Aversa, Italy

Gaming Terminal Attendant

Eurobet

Gaming terminal operations
Cash management
Phone and utility recharges
Game account registration
Filing and organizing invoices and customer data
Counter and cashier support

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Retail, Food and Beverage, Education, Fashion, Construction, and Energy.

Retail

Food and Beverage

Education

Fashion

Construction

Energy

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Operations, Accounting, Sales, Quality Assurance, and Information Technology.

Customer Service

Operations

Accounting

Sales

Quality Assurance

Information Technology

Summary

Accuracy and speed in entering orders, contracts, and voice data
Excellent typing speed and accuracy, with high productivity in data entry and document management
Advanced skills in data entry and validation, with attention to detail and meeting deadlines
Strong computer skills, with experience using management software, browsers, email, and remote collaboration tools
I always look to learn new skills and take on more responsibilities to grow professionally
Able to work in a team and self-motivated, with strong organizational and interpersonal skills
Office secretary with great experience, organized and precise

Skills

Proficiency In Microsoft Office Suite (Word, Excel, Powerpoint, Etc.)
Managing Email Independently
Google Chrome
Social Networks
Data Entry
Knowledge Of The Service Max Management System (Salesforce)
Use Of Siebel/arcadia Systems
Typing Speed: +100 Wpm (Words Per Minute)
Attention And Accuracy In Work Organization
Excellent Pc Skills
Good Command Of Office Suite Tools
Fast And Accurate Data Entry
Managing Orders, Contracts, And Documentation
Data Quality Control And Validation
Advanced Web Browsing
I Have Good Communication Skills Gained During My Work Experience
Ability To Work In A Team Developed In Various Situations Where Collaboration Between Different Roles And Various Schedules (Shifts, Weekends) Was Essential
Excellent Relational Skills With Children Gained During My Work Experience
Organizing And Updating Archives (Paper And/or Electronic)
Excellent Ability To Work In Group Projects
Strong Communication Skills And Interpersonal Skills
Flexibility And Adaptability

Languages

Italian

Native

English

Elementary

French

Elementary

Education

Sep 2002 - May 2008

Istituto I.P.S.S.C. – E. Mattei

Professional institute diploma, Tourism Services Technician · Tourism Services Technician · Aversa, Italy

Statistics

Experience

Total positions 11

Experience in Retail 6 y

Avg length 1 y 4 m

Longest experience 3 y 8 m

Global Experience

Countries worked in 1 (Italy)

Primary country Italy

Expertise

Recent roles Speech Annotation, Data Entry Operator, Customer Service Representative

Main industries Retail, Food and Beverage, Education

Main business areas Customer Service, Operations, Accounting

Qualifications

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

What languages does Fabiola speak?

Fabiola speaks the following languages: Italian (Native), English (Elementary), French (Elementary).

How many years of experience does Fabiola have?

Fabiola has at least 13 years of experience. During this time, Fabiola has worked in at least 10 different roles and for 10 different companies. The average length of individual experience is 1 year and 2 months. Note that Fabiola may not have shared all experience and actually has more experience.

What roles would Fabiola be best suited for?

Based on recent experience, Fabiola would be well-suited for roles such as: Speech Annotation, Data Entry Operator, Customer Service Representative.

What is Fabiola's latest experience?

Fabiola's most recent position is Speech Annotation at Transperfect.

What companies has Fabiola worked for in recent years?

In recent years, Fabiola has worked for Transperfect, L'Orto di Jack, Webhelp, Appen, and Freelance.

Which industries is Fabiola most experienced in?

Fabiola is most experienced in industries like Retail, Food and Beverage, and Education. Fabiola also has some experience in Fashion, Energy, and Construction.

Which business areas is Fabiola most experienced in?

Fabiola is most experienced in business areas like Customer Service, Operations, and Accounting. Fabiola also has some experience in Sales, Quality Assurance, and Information Technology.

Which industries has Fabiola worked in recently?

Fabiola has recently worked in industries like Food and Beverage, Retail, and Professional Services.

Which business areas has Fabiola worked in recently?

Fabiola has recently worked in business areas like Customer Service, Operations, and Quality Assurance.

What is Fabiola's education?

Fabiola attended Istituto I.P.S.S.C. – E. Mattei for Tourism Services Technician.

What is the availability of Fabiola?

Fabiola is immediately available full-time for suitable projects.

What is the rate of Fabiola?

Fabiola's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.