Pamela Trotta - AI Trainer and Content Moderator

Q: Where is Pamela based?

Pamela is based in Nea Smirni, Greece .

Q: What languages does Pamela speak?

Pamela speaks the following languages: Italian (Native), English (Advanced), Greek (Intermediate), German (Elementary), French (Elementary) .

Q: How many years of experience does Pamela have?

Pamela has at least 11 years of experience. During this time, Pamela has worked in at least 4 different roles and for 3 different companies . The average length of individual experience is 3 years and 9 months . Note that Pamela may not have shared all experience and actually has more experience.

Q: What is Pamela's latest experience?

Pamela's most recent position is AI Trainer and Content Moderator at Teleperformance Hellas .

Q: What companies has Pamela worked for in recent years?

In recent years, Pamela has worked for Teleperformance Hellas .

Q: Which industries is Pamela most experienced in?

Pamela is most experienced in industries like Media and Entertainment , Professional Services , and Fashion . Pamela also has some experience in Retail , Food and Beverage , and Manufacturing .

Q: Which business areas is Pamela most experienced in?

Pamela is most experienced in business areas like Customer Service , Information Technology , and Logistics . Pamela also has some experience in Operations and Sales .

Q: Which industries has Pamela worked in recently?

Pamela has recently worked in industries like Media and Entertainment and Professional Services .

Q: Which business areas has Pamela worked in recently?

Pamela has recently worked in business areas like Customer Service and Information Technology .

Recommended expert

Nea Smirni, Greece

Check rate

Experience

Mar 2022 - Present

4 years 3 months

Athens, Greece

AI Trainer and Content Moderator

Teleperformance Hellas

Started as a content moderator, following client policies to maintain community balance and ensure respect for all individuals
Moved to the AI project within the same department
Trained the machine using vocal input, icons, and specific keywords

Jun 2017 - Apr 2022

4 years 11 months

Athens, Greece

Customer Care Assistant

Teleperformance Hellas

Provided customer care and technical assistance for a major streaming platform worldwide
Assisted customer requests via chat (up to 3 simultaneous chats)
Troubleshot streaming and subscription issues

Jan 2016 - May 2017

1 year 5 months

Parma, Italy

Back Office Foreign Sales Office

Coccinelle S.P.A.

Managed order execution for European airports and cruise ships carrying the Coccinelle luxury brand
Prepared documentation for customs import and export
Handled customer complaints regarding product defects and warranty issues

Jul 2015 - Apr 2016

10 months

Parma, Italy

Translator

Sidel S.P.A. Tetrapack Group

Collaborated with the technical office to translate client requests for quotation and TO offers into English, German, and French

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Media and Entertainment, Professional Services, Fashion, Retail, Food and Beverage, and Manufacturing.

Media and Entertainment

Professional Services

Fashion

Retail

Food and Beverage

Manufacturing

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Information Technology, Logistics, Operations, and Sales.

Customer Service

Information Technology

Logistics

Operations

Sales

Summary

I am currently in AI training since 2022.

I love this field, I can work both in team and independently.

I prefer to work remotely.

Languages

Italian

Native

English

Advanced

Greek

Intermediate

German

Elementary

French

Elementary

Education

Oct 2013 - Jun 2015

University of Parma, Faculty of Economics and Commerce

Master's degree, International Business and Development · International Business and Development · Parma, Italy · 105/110

Oct 2009 - Jun 2012

University of Parma

Bachelor's degree, Foreign Languages and Literatures · Foreign Languages and Literatures · Parma, Italy · 103/110

Oct 2002 - Jun 2007

Parmenide Classical High School

High school diploma, Classical high school · Classical high school · Vallo della Lucania, Italy · 97/100

Statistics

Experience

Total positions 4

Experience in Media and Entertainment 5 y

Avg length 2 y 9 m

Longest experience 4 y 10 m

Global Experience

Countries worked in 2 (Greece, Italy)

Primary country Greece

Expertise

Recent roles AI Trainer and Content Moderator, Customer Care Assistant, Back Office Foreign Sales Office

Main industries Media and Entertainment, Professional Services, Fashion

Main business areas Customer Service, Information Technology, Logistics

Qualifications

Highest degree Master

Profile

Created

November 2025

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Frequently asked questions

Have questions? Find more information here.

Where is Pamela based?

Pamela is based in Nea Smirni, Greece.

What languages does Pamela speak?

Pamela speaks the following languages: Italian (Native), English (Advanced), Greek (Intermediate), German (Elementary), French (Elementary).

How many years of experience does Pamela have?

Pamela has at least 11 years of experience. During this time, Pamela has worked in at least 4 different roles and for 3 different companies. The average length of individual experience is 3 years and 9 months. Note that Pamela may not have shared all experience and actually has more experience.

What roles would Pamela be best suited for?

Based on recent experience, Pamela would be well-suited for roles such as: AI Trainer and Content Moderator, Customer Care Assistant, Back Office Foreign Sales Office.

What is Pamela's latest experience?

Pamela's most recent position is AI Trainer and Content Moderator at Teleperformance Hellas.

What companies has Pamela worked for in recent years?

In recent years, Pamela has worked for Teleperformance Hellas.

Which industries is Pamela most experienced in?

Pamela is most experienced in industries like Media and Entertainment, Professional Services, and Fashion. Pamela also has some experience in Retail, Food and Beverage, and Manufacturing.

Which business areas is Pamela most experienced in?

Pamela is most experienced in business areas like Customer Service, Information Technology, and Logistics. Pamela also has some experience in Operations and Sales.

Which industries has Pamela worked in recently?

Pamela has recently worked in industries like Media and Entertainment and Professional Services.

Which business areas has Pamela worked in recently?

Pamela has recently worked in business areas like Customer Service and Information Technology.

What is Pamela's education?

Pamela holds a Master in International Business and Development from University of Parma, Faculty of Economics and Commerce and a Bachelor in Foreign Languages and Literatures from University of Parma.

What is the availability of Pamela?

Pamela is immediately available full-time for suitable projects.

What is the rate of Pamela?

Pamela's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.