Ana Estefanía Falzoni Ortiz - Digital Strategy Consultant

Q: Where is Ana Estefanía based?

Ana Estefanía is based in Athens, Greece and prefers 100% remote projects.

Q: What languages does Ana Estefanía speak?

Ana Estefanía speaks the following languages: Spanish (Native), English (Intermediate), Italian (Elementary) .

Q: How many years of experience does Ana Estefanía have?

Ana Estefanía has at least 5 years of experience. During this time, Ana Estefanía has worked in at least 6 different roles and for 6 different companies . The average length of individual experience is 1 year and 9 months . Note that Ana Estefanía may not have shared all experience and actually has more experience.

Q: What is Ana Estefanía's latest experience?

Ana Estefanía's most recent position is Digital Strategy Consultant at Likos .

Q: What companies has Ana Estefanía worked for in recent years?

In recent years, Ana Estefanía has worked for Likos , Teleperformance , TocTocFood.com , Yugo , and CoverManager .

Q: Which industries is Ana Estefanía most experienced in?

Ana Estefanía is most experienced in industries like Food and Beverage , Information Technology , and Professional Services . Ana Estefanía also has some experience in Tourism and Real Estate .

Q: Which business areas is Ana Estefanía most experienced in?

Ana Estefanía is most experienced in business areas like Customer Service , Operations , and Information Technology . Ana Estefanía also has some experience in Business Intelligence , Strategy , and Logistics .

Q: What is Ana Estefanía's education?

Ana Estefanía holds a Master in Big Data & Business Intelligence from Universidad Isabel I and a Bachelor in Tourism from Universidad Nacional del Sur .

Recommended expert

Athens, Greece

Experience

Oct 2025 - Present

6 months

Digital Strategy Consultant

Likos

Strategic digital consulting: Advised businesses on optimizing their presence and performance within the Google digital ecosystem (SEO, Google My Business, Content Strategy).
Google Ads management: Designed, managed, and executed Google Ads advertising campaigns.
Full-Stack web development: Managed the complete web project lifecycle, including domain/hosting acquisition and website design (UI/UX).
Coordinating a group of 46 tourist service providers to unify their digital strategy and achieve the joint platform's positioning in search results.

Sep 2024 - Present

1 year 7 months

Athens, Greece

Google Technical Support Agent

Teleperformance

Resolved complex technical issues related to Google products, applying analytical and critical thinking for precise diagnostics.
Efficiently managed cases and security operations, demonstrating technical competence in systems and CRM.

Mar 2024 - Present

2 years 1 month

Business & Data Analyst

TocTocFood.com

Provided insights and order data analysis to identify development and growth opportunities for a restaurant platform.
Applied analytical skills to generate strategic recommendations that improved business decision-making.

Jul 2023 - May 2024

11 months

Seville, Spain

Service and Sales Assistant

Yugo

Analyzed and managed the student suite reservation system, tracking account movements with tools like Rentsabi.
Coordinated teams with outsourced companies, optimizing service and maintenance for the residence.

Nov 2022 - Jul 2023

9 months

Seville, Spain

Hospitality Assistant

CoverManager

Implemented and provided technical support for reservation management software, including CRM and CSS system configuration.
Integrated payment gateways and cancellation policies, optimizing workflows and operational processes for clients.

Oct 2020 - Jan 2022

1 year 4 months

Argentina

Head of Operations and Logistics

Big Pollo

Led a team of 12 in the comprehensive management of operations, finance, and logistics.
Rigorously controlled and optimized production costs and inventory, significantly improving business profitability.
Directed the successful launch of a new branch and coordinated logistics with external suppliers.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Food and Beverage, Information Technology, Professional Services, Tourism, and Real Estate.

Food and Beverage

Information Technology

Professional Services

Tourism

Real Estate

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Operations, Information Technology, Business Intelligence, Strategy, and Logistics.

Customer Service

Operations

Information Technology

Business Intelligence

Strategy

Logistics

Summary

Due to my multi-disciplinary job experiences, I developed proactivity and curiosity, demonstrating adaptability and meticulous attention to details, to reach effective resolution.

I am a great team player due to my empathy and active listening skills, with experience as team lead.

Skills

Data Analysis & Bi: Power Bi (Dashboarding & Visualization), Sql (Queries & Database Management), Python (Pandas For Data Manipulation).
Project Management: Planning, Team Coordination, Budget Control, And Operational Management.
Google Ads Strategy & Optimization: Designed, Implemented, And Optimized Campaigns To Maximize Roi, Enhance Visibility, And Drive Lead Generation.
Full-stack Web Development: Managed The Complete Web Build Cycle, Including Domain/hosting Acquisition And Comprehensive Website Design (Ui/ux).
Business Operations: Cost Analysis, Inventory Optimization, Finance, Crm, And Supplier Relations.
Tools: Microsoft Office Suite (Advanced Excel), Salesforce, Rentsabi, Slack, Wordpress.
Data Science
Data Analytics
Business Intelligence
Landing Pages
Web Technologies
Digital And Data Project Management

Languages

Spanish

Native

English

Intermediate

Italian

Elementary

Education

Oct 2024 - Jun 2025

Universidad Isabel I

Master in Big Data & Business Intelligence · Big Data & Business Intelligence · Spain

Mar 2008 - Mar 2017

Universidad Nacional del Sur

Bachelor's Degree in Tourism · Tourism · Argentina

Statistics

Experience

Total positions 6

Experience in Food and Beverage 3.5 y

Avg length 1 y 1 m

Longest experience 2 y

Global Experience

Countries worked in 3 (Spain, Greece, Argentina)

Primary country Spain

Expertise

Recent roles Digital Strategy Consultant, Google Technical Support Agent, Business & Data Analyst

Main industries Food and Beverage, Information Technology, Professional Services

Main business areas Customer Service, Operations, Information Technology

Qualifications

Highest degree Master

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Ana Estefanía based?

Ana Estefanía is based in Athens, Greece and prefers 100% remote projects.

What languages does Ana Estefanía speak?

Ana Estefanía speaks the following languages: Spanish (Native), English (Intermediate), Italian (Elementary).

How many years of experience does Ana Estefanía have?

Ana Estefanía has at least 5 years of experience. During this time, Ana Estefanía has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 1 year and 9 months. Note that Ana Estefanía may not have shared all experience and actually has more experience.

What roles would Ana Estefanía be best suited for?

Based on recent experience, Ana Estefanía would be well-suited for roles such as: Digital Strategy Consultant, Google Technical Support Agent, Business & Data Analyst.

What is Ana Estefanía's latest experience?

Ana Estefanía's most recent position is Digital Strategy Consultant at Likos.

What companies has Ana Estefanía worked for in recent years?

In recent years, Ana Estefanía has worked for Likos, Teleperformance, TocTocFood.com, Yugo, and CoverManager.

Which industries is Ana Estefanía most experienced in?

Ana Estefanía is most experienced in industries like Food and Beverage, Information Technology, and Professional Services. Ana Estefanía also has some experience in Tourism and Real Estate.

Which business areas is Ana Estefanía most experienced in?

Ana Estefanía is most experienced in business areas like Customer Service, Operations, and Information Technology. Ana Estefanía also has some experience in Business Intelligence, Strategy, and Logistics.

What is Ana Estefanía's education?

Ana Estefanía holds a Master in Big Data & Business Intelligence from Universidad Isabel I and a Bachelor in Tourism from Universidad Nacional del Sur.

What is the availability of Ana Estefanía?

Ana Estefanía is immediately available part-time for suitable projects.

What is the rate of Ana Estefanía?

Ana Estefanía's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.