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Robert Sanasi

Ai Tutor – Bilingual English/Italian

Robert Sanasi
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Nardò, Italy

Experience

Jun 2025 - Sep 2024
-1 years -8 months

AI Tutor – Bilingual English/Italian

XAI for Grok

Expertise details
Position Summary
AI Tutor – Bilingual English/Italian at XAI for Grok
Industries
Information Technology
Business Areas
Product Development
Quality Assurance
Research and Development
  • Prompt creation
  • Response evaluation
  • Red teaming
  • Reviews
Jan 2024 - Present
2 years 3 months

AI Data Annotator and Italian Language Specialist

Freelance (Outlier, The Invisible Technology, Translated)

Expertise details
Position Summary
AI Data Annotator and Italian Language Specialist at Freelance (Outlier, The Invisible Technology, Translated)
Industries
Information Technology
Business Areas
Quality Assurance
Research and Development
  • Writing, editing, analysis and evaluation of written, audio and visual content for accuracy, quality and alignment with guidelines
Sep 2022 - Dec 2024
2 years 4 months

SaaS – News- Social Media Content Writer

Freelance (Tekpon, TrendOnline)

Expertise details
Position Summary
SaaS – News- Social Media Content Writer at Freelance (Tekpon, TrendOnline)
Industries
Information Technology
Media and Entertainment
Business Areas
Marketing
Mar 2022 - Aug 2022
6 months

Customer Support and Back-Office Specialist

Talent World Group

Expertise details
Position Summary
Customer Support and Back-Office Specialist at Talent World Group
Industries
Professional Services
Business Areas
Customer Service
Operations
Oct 2019 - Mar 2019
-1 years -6 months

SEO Content Writer

Freelance

Expertise details
Position Summary
SEO Content Writer at Freelance
Industries
Advertising
Business Areas
Marketing
Apr 2019 - Jun 2019
3 months
Dublin, Ireland

Customer Service Representative

PayPal

Expertise details
Position Summary
Customer Service Representative at PayPal
Industries
Banking and Finance
Business Areas
Customer Service
  • Support for the Italian and English-speaking markets on payments, frauds, claims, chargebacks, compliance, tech support.
Jun 2017 - Jun 2018
1 year 1 month
Dublin, Ireland

Facebook Pages Analyst

Cognizant for Facebook

Expertise details
Position Summary
Facebook Pages Analyst at Cognizant for Facebook
Industries
Information Technology
Media and Entertainment
Business Areas
Customer Service
Marketing
  • Supporting Facebook Pages users in regards of their account, compliance documentation, verification, page changes, global pages structures, ads.
  • Providing information and support to internal departments and Facebook client managers for international brands and organizations through the relevant tasks.
  • Trainer of newbies whenever needed.
Oct 2015 - Jun 2017
1 year 9 months

Private Teacher, Writer and Traveling

Expertise details
Position Summary
Private Teacher, Writer and Traveling
Industries
Education
Business Areas
Marketing
Operations
Feb 2015 - Sep 2015
8 months
Bratislava, Slovakia

Vendor Contact Management Associate

Amazon

Expertise details
Position Summary
Vendor Contact Management Associate at Amazon
Industries
Retail
Business Areas
Customer Service
Procurement
Supply Chain Management
  • Supporting Amazon's vendors for the Italian market in Italian and English.
  • Managing product listings, descriptions, reviews and optimization.
  • Providing information and guidance in regards of purchase order management, PO creation, procurement changes, price and lead times, shipments, deliveries, returns, listings, refunds.
Apr 2014 - Jan 2015
10 months

Sabbatical Year

  • Sabbatical year spent on travels around Europe.
Nov 2011 - Apr 2014
2 years 6 months
Dublin, Ireland

Global Customer Experience Advocate and Editor

LinkedIn

Expertise details
Position Summary
Global Customer Experience Advocate and Editor at LinkedIn
Industries
Information Technology
Media and Entertainment
Business Areas
Customer Service
Human Resources
Marketing
  • Assisting LinkedIn’s members for a full customer experience and providing education, product information and technical support.

  • Online content editor for the Pulse news portal, ads reviewer and group moderator.

  • Trainer of newbies whenever needed.

  • Involved in a pilot project for translations of standard texts from English into Italian and for keywords optimization to improve the help center use.

Feb 2010 - Jun 2011
1 year 5 months
Dublin, Ireland

Sales and Customer Support Representative

Maxim Integrated Products

Expertise details
Position Summary
Sales and Customer Support Representative at Maxim Integrated Products
Industries
Manufacturing
Business Areas
Customer Service
Sales
  • Inside sales and customer support / account management for EMEA strategic customers in Italian and English.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Media and Entertainment, Education, Manufacturing, Professional Services, and Retail.

Information Technology
Media and Entertainment
Education
Manufacturing
Professional Services
Retail
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Marketing, Customer Service, Human Resources, Quality Assurance, Research and Development, and Operations.

Marketing
Customer Service
Human Resources
Quality Assurance
Research and Development
Operations
Profile match chart

Summary

I have a broad and diversified multicultural and international experience in AI training, managing content and relationships with customers, effective team working and dealing with internal and external business communication.

I always achieved top scores in terms of customer satisfaction, productivity and quality in target-driven environments.

Skills

  • Excellent Command Of Microsoft Office, Ai Tools, Wordpress And Internal Crm Systems.
  • I Am Customer-oriented And Flexible, A Creative And Assertive Communicator.
  • I Enjoy Writing, Arts And Music, Sports. I'm A Published Author.

Languages

Italian
Native
English
Advanced
Spanish
Intermediate
French
Intermediate

Education

Nov 2000 - Feb 2006

University of Lecce

Bachelor’s degree in Communication · Communication · Lecce, Italy · 100/110

Sep 1996 - Jul 2000

Liceo Classico Nardò

High school-classical studies diploma · Classical studies · Nardò, Italy · 89/100

Statistics

Experience

Total positions 12
Experience in Information Technology 7 y
Avg length 1 y 1 m
Longest experience 2 y 5 m

Global Experience

Countries worked in 2 (Ireland, Slovakia)
Primary country Ireland

Expertise

Recent roles AI Tutor – Bilingual English/Italian, AI Data Annotator and Italian Language Specialist, SaaS – News- Social Media Content Writer
Main industries Information Technology, Media and Entertainment, Education
Main business areas Marketing, Customer Service, Human Resources

Qualifications

Highest degree Bachelor

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Robert based?

Robert is based in Nardò, Italy and prefers 100% remote projects.

What languages does Robert speak?

Robert speaks the following languages: Italian (Native), English (Advanced), Spanish (Intermediate), French (Intermediate).

How many years of experience does Robert have?

Robert has at least 12 years of experience. During this time, Robert has worked in at least 12 different roles and for 10 different companies. The average length of individual experience is 1 year. Note that Robert may not have shared all experience and actually has more experience.

What roles would Robert be best suited for?

Based on recent experience, Robert would be well-suited for roles such as: AI Tutor – Bilingual English/Italian, AI Data Annotator and Italian Language Specialist, SaaS – News- Social Media Content Writer.

What is Robert's latest experience?

Robert's most recent position is AI Tutor – Bilingual English/Italian at XAI for Grok.

What companies has Robert worked for in recent years?

In recent years, Robert has worked for XAI for Grok, Freelance (Outlier, The Invisible Technology, Translated), Freelance (Tekpon, TrendOnline), and Talent World Group.

Which industries is Robert most experienced in?

Robert is most experienced in industries like Information Technology, Media and Entertainment, and Education. Robert also has some experience in Manufacturing, Retail, and Professional Services.

Which business areas is Robert most experienced in?

Robert is most experienced in business areas like Marketing, Customer Service, and Human Resources. Robert also has some experience in Quality Assurance, Research and Development, and Operations.

Which industries has Robert worked in recently?

Robert has recently worked in industries like Information Technology, Media and Entertainment, and Professional Services.

Which business areas has Robert worked in recently?

Robert has recently worked in business areas like Marketing, Quality Assurance, and Research and Development.

What is Robert's education?

Robert holds a Bachelor in Communication from University of Lecce.

What is the availability of Robert?

Robert is immediately available full-time for suitable projects.

What is the rate of Robert?

Robert's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Robert?

To hire Robert, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

400
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200
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Market avg: 220-380 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.