Alexandra R.-Data Annotator
Check rate
Experience
Data Annotator
Thoth AI
- Evaluate and label multimedia/text data according to defined guidelines.
- Identify quality issues and ensure annotation consistency.
- Meet daily production and quality targets.
Freelance Data Annotator
CRM e2f, Inc.
- Performed linguistic annotation in Spanish and English.
- Conducted QA checks and guideline validation.
- Improved dataset accuracy for AI model training.
- Reporting.
- Attention to detail.
WFM Scheduler
Remitly
- Managed staffing plans, weekly schedules, and operational coverage.
- Ensured schedule adherence and KPI optimization.
- Prepared reports and supported cross-functional communication.
Real-Time Analyst
Remitly
- Monitored queues, SLAs, and agent behavior in real time.
- Adjusted staffing and resolved operational incidents.
- Produced intraday reports and alerts.
WFM Supervisor
IBEX Global
- Led WFM processes including intraday, scheduling, and forecasting support.
- Controlled shrinkage, optimized workflows, and coordinated with leadership.
- Ensured KPI achievement through data-driven decisions.
WFM Scheduler
IBEX Global
- Developed weekly schedules using IEX, Verint, and Genesys.
- Managed PTO, adherence, and staffing allocations.
- Prepared operational dashboards and reports.
Real-Time Analyst
IBEX Global
- Queue monitoring, actions for SLA protection, and reporting.
- Intraday staffing adjustments and overview of KPIs.
Customer Service Representative
UNI IBEX / SITEL
- Customer support, CRM updates, troubleshooting, and case documentation.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Operations, Quality Assurance, Information Technology, Human Resources, and Product Development.
Summary
Detail-oriented Data Annotator and Workforce Management Specialist with experience across data labeling, content evaluation, and WFM operations (Real-Time, Scheduling, and Supervisory roles).
Experienced working in fast-paced global BPO and tech environments, delivering accurate annotation work, quality checks, and operational performance insights.
Skills
- Data Annotation
- Qa Review
- Google Workspace
- Excel Advanced
- Crm
- Iex
- Verint
- Genesys
- Reporting
- Attention To Detail
- Wfm Scheduler
- Analytical Thinking
- Problem Solving
- Confidentiality
- Fast Learning
- Multitasking
- Image Annotation Expertise
- Data Labeling Accuracy
- Text Annotation Proficiency
- Data Privacy Awareness
- Data Categorization
- Reporting And Documentation
- Time Management Abilities
- Administrative Support
- 40 Wpm Typing Speed
Languages
Education
UNI
Postgraduate Diploma, Human Resources Management · Human Resources Management
UNAN RUCFA
Bachelor's Degree, Accounting & Finance · Accounting & Finance · Nicaragua
Certifications & licenses
WFM Forecasting (Basic & Advanced)
GWFM
Google Workspace Essentials (Coursera)
Typing Certification
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Alexandra is based in Nanterre, France.
Alexandra speaks the following languages: Spanish (Native), English (Advanced), French (Elementary).
Alexandra has at least 10 years of experience. During this time, Alexandra has worked in at least 6 different roles and for 5 different companies. The average length of individual experience is 1 year and 3 months. Note that Alexandra may not have shared all experience and actually has more experience.
Based on recent experience, Alexandra would be well-suited for roles such as: Data Annotator, Freelance Data Annotator, WFM Scheduler.
Alexandra's most recent position is Data Annotator at Thoth AI.
In recent years, Alexandra has worked for Thoth AI, CRM e2f, Inc., Remitly, and IBEX Global.
Alexandra is most experienced in industries like Professional Services, Information Technology, and Banking and Finance.
Alexandra is most experienced in business areas like Customer Service, Operations, and Quality Assurance. Alexandra also has some experience in Information Technology, Human Resources, and Product Development.
Alexandra has recently worked in industries like Professional Services, Information Technology, and Banking and Finance.
Alexandra has recently worked in business areas like Operations, Customer Service, and Quality Assurance.
Alexandra holds a Bachelor in Accounting & Finance from UNAN RUCFA.
Alexandra has 3 certificates. These include: WFM Forecasting (Basic & Advanced), Google Workspace Essentials (Coursera), and Typing Certification.
The availability of Alexandra needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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