Erika Martel-Senior IT-Consultant | Software Packaging | Software Delivery

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Experience
Senior IT-Consultant | Software Packaging | Software Delivery
WDR
- MSI software packaging using Flexera AdminStudio (for standard and application software for Win 10, Win 11, and RDS servers). Package creation using the PowerShell AppDeployment Toolkit.
- Quality assurance: install, launch the application with a standard user, uninstall.
- Technical customer support.
- Workorder/ticket handling in the Remedy system.
- Prepare and distribute application and package in MECM.
- Conduct technical acceptance with the client.
- Coordinated and managed rollout of specialized applications.
- MS Office 365 rollout.
Senior IT-Consultant | Software Packaging | Software Delivery
Provinzial
- Creating PSADT templates.
- Meetings on process improvement topics.
- Software packaging using the PowerShell App Deployment Toolkit.
- Deploying applications in MECM.
- Customer communication and consulting.
Senior IT-Consultant | Software Packaging | Software Delivery
OWL IT
- Drafting packaging guidelines.
- Analyzing errors and providing solutions.
- Consulting on the Matrix42 Empirum tool.
- Meetings on process improvement topics.
Senior IT-Consultant | Software Packaging | Software Delivery
WDR
- MSI software packaging using Flexera AdminStudio (for standard and application software for Win 10, Win 11, and RDS servers). Package creation using the PowerShell AppDeployment Toolkit.
- Quality assurance: install, launch the application with a standard user, uninstall.
- Technical customer support.
- Workorder/ticket handling in the Remedy system.
- Prepare and distribute application and package in MECM.
- Conduct technical acceptance with the client.
- Coordinated and managed rollout of specialized applications.
Senior IT-Consultant | Software Packaging | Software Delivery
Schmersal
- Creating PSADT templates.
- Software packaging using the PowerShell App Deployment Toolkit.
- Customer communication and consulting.
- Drafting packaging guidelines.
- Meetings on process improvement topics.
Senior IT-Consultant | Software Packaging | Software Delivery
TK Elevator GmbH
- Software packaging using App Deployment ToolKit.
- Quality assurance: installation, starting the application with a standard user, uninstallation.
Senior IT-Consultant | Software Packaging | Software Delivery
BTC IT Services GmbH
- Software packaging using Batch, PowerShell.
Senior IT-Consultant | Software Packaging | Software Delivery
HZD
- MSI, AppV and MSIX software packaging using Flexera AdminStudio (2021 R2) for standard and application software on Win7, Win 10, Win 11, Server 2016, Server 2019 and WTS farm.
- Configure and manage the application conflict database.
- Quality assurance: installation, starting the application with a standard user, uninstallation.
- Prepare the packaging environment.
- Coordinate incoming orders and task distribution.
- Deputy coordinator.
- Create concepts.
- Technical customer support.
- Participate in project committee meetings.
- Coordinate and track changes in the Remedy system, ticket handling.
- Conduct workshops.
Senior IT-Consultant | Software Packaging | Software Delivery
Informationstechnologie
- MSI software packaging using Wise Package Studio for standard and application software on Win7, WinXP and Citrix environment.
- Quality assurance: installation, starting the application with a standard user, uninstallation.
Senior IT-Consultant | Software Packaging | Software Delivery
Arvato GmbH
- MSI software packaging using Matrix42 for Win7.
- Distribution using Empirum.
- Created test scenarios, quality assurance: installation, starting the application with a standard user, uninstallation.
Senior IT-Consultant | Software Packaging | Software Delivery
RedBull, Metro, BASF, Bundeswehr
- MSI software packaging with Wise Package Studio and AdminStudio for Win7.
- Deployment using LANDesk.
- Customer communication and consulting.
- Created test scenarios and performed quality assurance: installation, launching the application with a standard user, uninstallation.
- Handled RayPack order processing and tracked the packaging process.
Senior IT-Consultant | Software Packaging | Software Delivery
DekaBank
- On-site packaging and repackaging with Wise Package Studio.
- Created MSI packages and silent setups.
- Used VB scripting in the packaging process.
- Deployed packages and wrappers for Matrix42 Empirum.
- Software conflict management and de-conflicting.
- Provided technical support and handled incidents.
Senior IT-Consultant | Software Packaging | Software Delivery
Justiz
- Provided technical support and handled incidents.
- Analyzed errors in packages and edited scripts (Matrix42).
- Deployed packages using Matrix42 and integrated and distributed them in Empirum.
- Quality assurance: installation, launching the application with a standard user, uninstallation.
- Created an installation script (wrapper) with Matrix42.
- Supported migration.
- Integration tests and test scenarios.
- Rollouts with technical support.
- Evaluation.
Senior IT-Consultant | Software Packaging | Software Delivery
Deutsche Post, DHL
- Supported and arranged operational approvals.
- Supported and arranged functional approvals.
- Integration tests and test scenarios.
- Rollouts with technical support.
- Evaluation.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Media and Entertainment, Chemical, Food and Beverage, Retail, and Government and Administration.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Customer Service, and Operations.
Skills
Focus Areas:
Software Packaging
Software Distribution
Windows Installer/Msi/Msix
Ps App Deployment Toolkit
It Consulting
Project Management
Scripting
Quality Assurance
Coordination
Customer Support
Mecm/Sccm
Flexera Adminstudio
Windows Client / Server
App-V
Workshops
It Skills:
Windows Client (Windows 7 / 8 / 10 / 11)
Windows Server (2012, 2016, 2019)
Wise Package Studio
Flexera Adminstudio
Msi Technology
Msix
Microsoft Application Virtualization (Appv)
Svs Software Virtualization
Thinapp
Sccm/Mecm
Matrix42 Empirum
Ivanti Endpoint Manager
Powershell (From 5.0)
Visual Basic Script
Ps App Deployment Toolkit
Itil Knowledge
Prince2 Knowledge
Bmc Remedy
Ms Office 2016 – 365 Installations
Raypack Studio
Hands-On And Practical Experience:
Leading A Packaging And Qa Team
Introducing Workflows Based On Itil Standards
Supporting Large Rollouts And Migrations Across Various Industries (Banking, Insurance, Logistics, Public Sector)
Developing It Concepts, E.G. Quality Management Docs For Setting Up A Packaging Environment; Creating Packaging Guidelines
1st, 2nd, And 3rd Level Support And Troubleshooting; Liaising With Vendors And Handling External Support Requests
Communicating With End-Users On Issues; Providing Help
Cross-Disciplinary Communication, Clarifying Organizational Questions
Developing An Internal Tool To Set Up System Requirements On The Repackager Client For Applications To Be Packaged
Developing Test Scenarios; Conducting Quality Assurance For Packages
Proper Setup Of The Packaging Environment
Conducting Workshops On The Packaging Process For Specialists And Clients
Delivering Application And Package In Mecm
Soft Skills And Personal Abilities:
Team Player
Communication Skills
Commitment
Self-Motivation
Analytical Thinking
Organizational Skills
Time Management
Entrepreneurial Thinking
Conflict Management
Customer-Friendly Manner
Working Independently
Structured Working Style
Languages
Education
IT management assistant · IT management assistant
Certifications & licenses
MS Implementing Desktop Application Environments
MS Administering And Deploying System Center 2012 Configuration Manager
Altiris Wise Package Studio
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Erika is based in Warburg, Germany and can operate in on-site, hybrid, and remote work models.
Erika speaks the following languages: German (Advanced).
Erika has at least 16 years of experience. During this time, Erika has worked in at least 1 role and for 13 different companies. The average length of individual experience is 1 year and 2 months. Note that Erika may not have shared all experience and actually has more experience.
Based on recent experience, Erika would be well-suited for roles such as: Senior IT-Consultant | Software Packaging | Software Delivery.
Erika's most recent position is Senior IT-Consultant | Software Packaging | Software Delivery at WDR.
In recent years, Erika has worked for WDR, Provinzial, OWL IT, Schmersal, and HZD.
Erika is most experienced in industries like Information Technology, Media and Entertainment, and Chemical. Erika also has some experience in Food and Beverage, Retail, and Government and Administration.
Erika is most experienced in business areas like Information Technology, Quality Assurance, and Customer Service. Erika also has some experience in Operations.
Erika has recently worked in industries like Information Technology, Media and Entertainment, and Insurance.
Erika has recently worked in business areas like Information Technology, Quality Assurance, and Customer Service.
Erika attended education in IT management assistant.
Erika has 5 certificates. Among them, these include: ITIL Foundation Certificate In IT Service Management, MS Implementing Desktop Application Environments, and MS Administering And Deploying System Center 2012 Configuration Manager.
The availability of Erika needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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