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Viktor Danylevsky-Application Manager / IT Operations Engineer

Viktor Danylevsky - Application Manager / IT Operations Engineer - profile avatar
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Zürich, Switzerland

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Experience

Feb 2017 - Present

Application Manager / IT Operations Engineer

SBB

Position Summary
Application Manager / IT Operations Engineer at SBB
Industries
Government and Administration
Business Areas
Information Technology
Operations
  • Coordination and implementation of setting up and further development of applications in close collaboration with external service providers as the internal technical contact person
  • Ensuring stable, proper operation and maintenance of business-critical applications to support central business processes
  • Analysis, handling, and sustainable resolution of application issues (incidents, problems) including workarounds in 2nd and 3rd level support
  • Planning, coordination, and implementation of changes in ongoing application operations according to ITIL processes
  • Participation in project teams for maintenance, further development, and integration of interfaces between different applications
  • Support in creating, maintaining, and executing test cases as well as assisting with system, integration, and acceptance tests
  • Operation, deployment, and maintenance of containerized applications using Docker
  • Installation, configuration, integration, and testing of server and application software in virtualized and cloud environments (VMware, AWS)
  • Operation and maintenance of virtualized application platforms (Windows Server/Client, VMware, AWS Cloud)
  • User, role, and permission management in complex enterprise environments
  • Creation and maintenance of technical documentation (operations concepts, changes, projects, interfaces)
  • Close collaboration with internal departments, project management, and external partners and suppliers
Sep 2014 - Aug 2016

System Engineer / Support / Test

SBB

Position Summary
System Engineer / Support / Test at SBB
Industries
Transportation
Business Areas
Information Technology
Quality Assurance
  • Operational support of Windows and Linux systems
  • 2nd and 3rd level support for hardware, software, and internal applications
  • Ticket-based fault analysis, incident and problem management
  • Rollouts, migrations, and system testing in production environments
  • Installation and maintenance of drivers and system components
  • User support (onboarding, technical support)
  • Creation of test scenarios and technical documentation
Jan 2014 - Aug 2014

System Engineer

IT Service Provider

Position Summary
System Engineer at IT Service Provider
Industries
Information Technology
Business Areas
Information Technology
Operations
Quality Assurance
  • Sequencing and virtualization of applications with Microsoft App-V
  • Automation, customization, and parameterization of applications using scripting
  • System engineering in the Windows client area, including operation and optimization of the platform
  • Application engineering, including standardization, testing, and release processes
  • Creation of Windows images
  • Integration and maintenance of hardware drivers in client and image environments
  • 2nd and 3rd level support, including incident, problem, and change management
Mar 2013 - Dec 2013

Senior System Engineer / Senior Investigation/Parameterization Engineer

Hospital

Position Summary
Senior System Engineer / Senior Investigation/Parameterization Engineer at Hospital
Industries
Healthcare
Business Areas
Information Technology
  • Analysis of business applications and existing platform environments regarding integration, operation, and security requirements
  • Execution and coordination of compatibility, integration, and system tests in Windows environments
  • Standardization, parameterization, and automation of applications for stable and reproducible installations
  • Preparation and implementation of application integrations including installation, configuration, and parameterization
  • Creation and maintenance of technical documentation (analysis, integration, operation)
  • Coordination of packaging activities, approvals, and handovers to productive operations
  • Planning and execution of application and system migrations in complex environments
Aug 2011 - Nov 2012

System Engineer / Senior Software Customisation Engineer

IT Service Provider

Position Summary
System Engineer / Senior Software Customisation Engineer at IT Service Provider
Industries
Information Technology
Business Areas
Information Technology
  • Application automation (SmartPack)
  • Citrix 2nd level support
  • Application virtualization (App-V)
Jan 2011 - Jul 2011

Senior Application Engineer

Pharma

Position Summary
Senior Application Engineer at Pharma
Industries
Pharmaceutical
Business Areas
Information Technology
Quality Assurance
  • Assisted in the creation and implementation of automation guidelines
  • Application engineering and automation
  • Base client apps deployment and distribution
  • Quality assurance
Aug 2010 - Dec 2010

Senior System Engineer

Bank

Position Summary
Senior System Engineer at Bank
Industries
Banking and Finance
Business Areas
Information Technology
Quality Assurance
  • Developing and implementing MSI packaging guidelines
  • Application engineering and automation
  • Enteo NetInstall deployment and distribution
  • Quality assurance and conflict analysis
Jan 2010 - Jul 2010

System Engineer

HP Banking Service Center

Position Summary
System Engineer at HP Banking Service Center
Industries
Information Technology
Business Areas
Information Technology
  • APP-V design, configuration, and integration
  • Developing and implementing virtualization guidelines
  • Developing and implementing MSI packaging guidelines
  • SCCM 2007 deployment and distribution
  • APP-V sequencing
  • MSI packaging
Jun 2009 - Dec 2009

System Engineer, Workplace Engineering

Swisscom

Position Summary
System Engineer, Workplace Engineering at Swisscom
Industries
Telecommunication
Business Areas
Information Technology
  • Level 3 support
  • Conflict analysis
  • Windows 7 application compatibility analysis
Jan 2008 - Jun 2009

Senior System Engineer

USZ

Position Summary
Senior System Engineer at USZ
Industries
Healthcare
Business Areas
Information Technology
  • Developing corporate packaging guidelines based on MSI and SVS
  • Software repackaging and silent installation
  • SVS and SWV Symantec virtualization
  • ThinApp virtualization (VMware)
  • Documentation
  • Altiris deployment and distribution
Jan 2007 - Dec 2007

System Engineer

Alstom

Position Summary
System Engineer at Alstom
Industries
Manufacturing
Business Areas
Information Technology
Quality Assurance
  • Creation of MSI packages
  • Quality assurance and conflict management
  • Scripting (VB)
  • Testing and error analysis
  • Documentation
  • Rollout (Altiris)
Nov 2006 - Mar 2007

MSI Engineer

EDA

Position Summary
MSI Engineer at EDA
Industries
Information Technology
Business Areas
Information Technology
Quality Assurance
  • MSI software packaging
  • Quality assurance and conflict management
  • Testing
  • Documentation
Nov 2005 - Oct 2006

Senior MSI Engineer

Swisscom

Position Summary
Senior MSI Engineer at Swisscom
Industries
Telecommunication
Business Areas
Information Technology
Quality Assurance
  • Defining and optimizing processes for MSI packaging
  • Creation of company-wide packaging guidelines based on MSI technology
  • Software packaging of business-critical applications (Prisma)
  • Validation, ICE analysis and troubleshooting
  • Documentation
  • Software distribution (SMS)
  • MSI and MergeModule quality assurance
  • Error analysis and corrections
  • Training and consulting
Feb 2005 - Oct 2005

MSI Packaging Engineer

Swisslife

Position Summary
MSI Packaging Engineer at Swisslife
Industries
Insurance
Business Areas
Information Technology
Quality Assurance
  • Process definition for packaging
  • Creating packaging guidelines
  • Software packaging (Wise Package Studio 5)
  • Validating packages, ICE analysis and troubleshooting
  • Documentation
  • MSI and MergeModule quality assurance
  • Support during rollout (second and third level support)
Jan 2002 - Dec 2005

DaimlerCrusler GmbH

Position Summary
Industries
Automotive
Business Areas
Information Technology
Quality Assurance
  • Process definition
  • Java programming
  • Testing and documentation

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Government and Administration, Automotive, Information Technology, Transportation, Healthcare, and Telecommunication.

Government and Administration
Automotive
Information Technology
Transportation
Healthcare
Telecommunication
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Operations, and Quality Assurance.

Information Technology
Operations
Quality Assurance
Profile match chart

Skills

Operating Systems / Programs/Scripts / Tools

  • Windows 10-11
  • Server 2016-2022
  • Servlet
  • Javascript
  • Vba
  • Sql
  • Xml
  • Jsp
  • Jira
  • Confluence
  • Servicenow
  • Github

Pc Software/Platform / Test/Simulation Software

  • Sccm 2007/2012
  • Aws Cloud
  • Vmware (Thinapp)
  • Azure Cloud
  • App-V (Softgrid)
  • Loadrunner
  • Opensta

Databases / Standard Interfaces

  • Relational Databases
  • Odbc
  • Jdb

Languages

German
Native
English
Intermediate

Education

Jan 2001 - Jun 2005

National University "Lviv Politech"

Bachelor of Computer Science · Computer Science · Lviv, Ukraine

Oct 1998 - Jun 2000

IB-Zentrum

IT Management Assistant (IHK) · IT Management Assistant · Stuttgart, Germany

Statistics

Experience

Total positions 15
Experience in Government and Administration 9.5 y
Avg length 1 y 7 m
Longest experience 9 y 4 m

Expertise

Recent roles Application Manager / IT Operations Engineer, System Engineer / Support / Test, System Engineer
Main industries Government and Administration, Automotive, Information Technology
Main business areas Information Technology, Operations, Quality Assurance

Qualifications

Highest degree Bachelor

Profile

Created

Frequently asked questions

Have questions? Find more information here.

Viktor is based in Zürich, Switzerland.
Viktor speaks the following languages: German (Native), English (Intermediate).
Viktor has at least 24 years of experience. During this time, Viktor has worked in at least 11 different roles and for 12 different companies. The average length of individual experience is 2 years and 7 months. Note that Viktor may not have shared all experience and actually has more experience.
Based on recent experience, Viktor would be well-suited for roles such as: Application Manager / IT Operations Engineer, System Engineer / Support / Test, System Engineer.
Viktor's most recent position is Application Manager / IT Operations Engineer at SBB.
In recent years, Viktor has worked for SBB.
Viktor is most experienced in industries like Government and Administration, Automotive, and Information Technology. Viktor also has some experience in Healthcare, Transportation, and Telecommunication.
Viktor is most experienced in business areas like Information Technology, Operations, and Quality Assurance.
Viktor has recently worked in industries like Government and Administration.
Viktor has recently worked in business areas like Information Technology and Operations.
Viktor holds a Bachelor in Computer Science from National University "Lviv Politech".
Viktor is immediately available for suitable projects.
Viktor's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Viktor, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
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Market avg: 888-1048 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.