Christiyana Papazova-Krüger-Senior People & Culture Manager / Senior HR Manager
Check rate
Experience
Senior People & Culture Manager / Senior HR Manager
ProAmpac
Key achievements:
- Successfully implemented an HRIS system, streamlining document creation, HR administration, and payroll/performance data management, reducing processing time by 30% and improving data accuracy.
- Designed and rolled out a unified benefits system across multiple European locations, ensuring alignment with local regulations and company-wide policies, enhancing employee satisfaction and reducing administrative overhead.
- Leading the rollout and adoption of UKG HRIS across two countries, aligning payroll, admin, and performance data management.
- Overseeing HR operations for 160 employees across 3 EU locations within the DACH region.
- Leading a team of 5 specialists in Recruitment & HR Administration.
- Driving strategic initiatives to standardize and optimize internal HR policies across multiple European sites.
- Leading impactful HR initiatives to strengthen talent development, boost retention, and elevate employer brand presence.
- Providing expert guidance on ER cases and labor law compliance to mitigate risks and uphold workplace integrity.
Senior Recruitment Consultant
Workster
- Increased client placement success rate by 41% by managing recruitment for 7 clients across 3 industries through tailored sourcing and headhunting.
People & Culture Manager
SatoshiPay
Key achievements:
- Implemented a data-driven approach to performance management, aligning KPIs with business goals and increasing employee engagement scores by 18% over 1 year.
- Launched a gamified learning platform for upskilling, enhancing transparency, and streamlining annual performance reviews, boosting review efficiency by 25%.
- Owned the negotiations for 3 complex ER cases and avoided litigation by reaching mutually beneficial settlements.
- Driving the expansion of a geographically dispersed tech team.
- Serving as the principal liaison between employees and management.
- Overseeing HR processes, from onboarding to contract management, leave administration, and offboarding.
- Developing and implementing employer branding initiatives.
- Ensuring HR strategies and projects are aligned with business objectives.
Senior Human Resources Mentor
Mentor the Young
Senior HR Mentor @ "Mentor the Young" - the biggest mentorship programme in Bulgaria where professionals with 5+ years of experience in a particular area mentor young people (18-25 y.o) in limited time programs.
People & Culture Manager
mysupply
- Established HR strategy from scratch, increasing team size by 15% through recruiting 10 new members and improving onboarding efficiency by 75%.
People & Culture Manager
diva-e
Key achievements:
- Developed and rolled out a scalable onboarding program that improved new hire retention by 40% within the first year.
- Spearheaded employee wellness initiatives, leading to a 12% decrease in absenteeism and a measurable improvement in employee well-being scores.
- Leading a team of 3 specialists in Recruitment & HR Admin.
- Driving key HR projects in the areas of L&D and employer branding.
- Consulting employees and managers on sensitive and complex matters.
- Overseeing the full employee lifecycle from hiring to termination.
- Ensuring labour law compliance, advising management teams on ER cases.
Senior Tech Talent Acquisition Specialist
Seven.One Entertainment
Key achievements:
- Developed and implemented a targeted recruitment strategy that reduced time-to-hire by 20% and improved candidate quality.
- Own all talent attraction channels, including proactive sourcing.
- Arrange and conduct interviews with candidates, perform technical/lingual tests; Provide feedback to applicants.
- Lead on employer branding efforts and manage Seven.One's presence on social media platforms.
- Prepare recruitment statistics and progress reports.
- Take an active part in Induction & On-boarding of new hires.
Senior Human Resources Mentor
Women in HR
Senior HR Mentor @ Women in HR - a global professional community supporting women in Human Resources through networking, mentorship, and leadership development programs. Mentored early-career HR professionals, providing guidance on career growth, HR strategy, and leadership skills.
Senior Human Resources Recruitment Specialist
Modis Bulgaria
Key achievements:
- Reduced attrition rate by 15% within the first year through targeted recruitment efforts, focusing on candidates with higher role alignment and career potential.
- Manage the full recruitment process: proactive sourcing, conducting interviews, carrying out technical/lingual tests; reflecting updates in the HR system, etc.
- Closely working with HR Admin, HRBP and Marketing to ensure hiring demands are understood and met.
- Consulting employees and hiring managers on any recruitment-related inquiries.
- Preparing recruitment statistics and progress reports.
- Taking an active part in Induction & On-boarding the new hires - incl. coordinating trainings and development plans.
Human Resources Administrator & Recruitment Specialist
Synergy
- Overseeing the employee life cycle in the company, including hiring, job changes, terminations, etc.
- Coordinating the employee benefits and rewards system.
- Liaising with various levels of management, vendors, and associates.
- Delivering HR Admin and Payroll activities, including preparing monthly payroll reports.
- Managing the occupational health and safety administration.
Human Resources Specialist
Sutherland Global
- Responsible for personnel administration and employment documentation for the EMEA region.
- Ensure the HR database is up-to-date on any employee events such as hiring, job changes, promotions, terminations etc.
- Consult employees and managers on working with the HR system.
- Closely working with the HR Recruitment team/Payroll and various management levels.
- Prepare and validate different reports for the needs of HR.
Human Resources Generalist
Telus International
- Managed HR processes for 250 employees, by streamlining hiring, job changes, and terminations.
- Improving the existing HR policies and programs for onboarding, training, development, attracting and retaining talent, in line with the business needs.
- Implementing actionable HR metrics for needs of the HR Team.
- Actively working with various levels of management.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, Education, Manufacturing, and Media and Entertainment.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Human Resources, Strategy, Project Management, Operations, Legal, and Marketing.
Summary
People aren't just a sum of their job titles. Neither am I.
I'm a Senior HR professional with 10+ years building cultures that work — across tech, media, and manufacturing, from Berlin to Zurich to Sofia. I've led teams, navigated complex ER cases, built benefits programs from scratch, and made HR feel human in places where it didn't before.
Off the clock? I shoot photos, train for Hyrox races, and write about the hidden superpowers people carry into work every day.
I hire for humans. I lead with empathy. And I never forget that behind every headcount is a story worth hearing.
Skills
Hr Systems & Technology
- Workday
- Sap Successfactors
- Bamboohr
- Personio
- Peoplesoft
- Oracle Hcm
- Taleo
- Ukg
- Greenhouse
Hr Expertise
- Employment Law & Compliance (Dach)
- Employee Relations
- Full Employee Lifecycle
- Compensation & Benefits
- Performance Management
- Hris Implementation
- Talent Acquisition
- Employer Branding
- L&D
- Onboarding & Offboarding
Languages
Education
Humboldt Universität Berlin
HR and European Law · Berlin, Germany
Sofia University
Romanian Philology · Sofia, Bulgaria
Humboldt Universität Berlin
International Affairs & Political Science · Berlin, Germany
Certifications & licenses
SHRM-CP
Society for Human Resource Management (SHRM)
AIHR Digital HR Certification
Academy to Innovate HR (AIHR)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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