Windows Server Experts in Germany

• Creating concepts and architecture for domain integration (SEAT into the VW structure)
• Domain trusts and administration
• Operation and administration of Windows 2022/ 2025 servers and domains
• Domain restructuring
• GPO and SG editing and migration
• DNS restructuring and migration

Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMWare vSphere, Hyper-V, Powershell, Jira, MS Office 365,), SCCM, VSAN Fileservices, Approximately 800 servers, 400 users

Description of duties “Atruvia / HCL International” Role: HCL Notes Banking Support, Domino Administration / Migration / Operations Operations, administration and technical support of the HCL Notes/Domino environment in the Atruvia banking environment on behalf of HCL. As part of an international support team, the focus was on second- and third-level support as well as the processing, management and monitoring of SLA tickets in categories 1, 2 and 3. Duties included the technical analysis and resolution of incidents in the Notes/Domino environment, system administration, and the development and modification of Lotus Notes /Domino applications and LotusScript agents when a programming solution was required. Another focus was ticket dispatching: analysing and assessing incoming tickets, assigning them to the responsible departments and specialist teams, and subsequently coordinating and tracking processing within the agreed SLA periods. There was also direct communication and coordination with subject-matter experts, departments and end customers of the connected banks. In particular, when language or technical communication problems arose within the international support team, German-language customer communication was handled and mediation between customers and technical specialists was provided. Objective Ensuring stable and reliable operation of the HCL Notes/Domino landscape in the Atruvia banking environment and the timely processing of business-critical support cases in line with the agreed Service Level Agreements. Incidents were to be analysed as early as possible and either resolved directly through administrative measures or suitable LotusScript/Notes solutions, or forwarded specifically to the responsible specialist teams. As of: 25.09.2026 (Version 2.10 LITE) including project times Page: 3 of 32 SPO-SOFT EDV Beratung, Dipl.-Ing. Klaus Kano, Tel.: +494532-2767682, Mail: [email], [link] At the same time, qualified preliminary analysis and targeted ticket dispatching were intended to ensure that every ticket reached the technically and professionally responsible department immediately and that unnecessary transfers, processing times and associated costs were reduced. Result Operational Notes/Domino support for the banks served was reliably ensured throughout the entire project period. SLA-relevant tickets were systematically analysed, prioritised, assigned to the responsible departments and tracked through to resolution. Some incidents were resolved directly through administration, technical error analysis and the development of suitable LotusScript agents and modifications to Notes/Domino applications. By directing tickets specifically to the relevant expert and specialist teams, incorrect assignments and unnecessary processing loops were reduced and compliance with the agreed SLA times was supported. Direct communication with the banks and mediation between German-speaking end customers and the international support team also contributed to efficient problem resolution and high customer satisfaction.

• Functional management and further development of a team of 28 IT employees (internal & external) in the areas of HelpDesk / HelpLine, RHEL (Red Hat), MUREX (trading system & applications), SAP basic operations
• Management of external service providers (including FI-TS for SAP basic operations)
• Personnel, resource and budget planning for the IT department and projects
• Introduction and establishment of regular communication formats (regular meetings, team and cross-departmental meetings)
• Ensuring application operations in a hybrid environment (Windows / Linux with database and web/application servers)
• Support for transformation projects to modernize the application landscape (e.g. DevOps approaches)
• Building and introducing digital IT procurement for hardware & software (e.g. with DELL)
• Development and management of the „IT Operations DOS" department based on the company strategy
• Preparation of management reports & decision papers on IT projects, optimization potential and automation opportunities
• Representing the department in Rentenbank committees and ensuring regulatory compliance (BaFin §44, DSGVO, BSI, MaRisk)

• Project: ESU Windows and SQL Server Consolidation / Configuration Management in ServiceNow
• Prepared an as-is analysis of all servers worldwide
• Prepared an as-is analysis of all SQL servers worldwide
• Conducted requirements analyses for SQL and server migrations
• Coordinated requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Facilitated regular status meetings (Jour Fixe)
• Developed roadmaps and solution models for server migrations
• Set up test scenarios
• Facilitated workshops for the rollout of a global admin team
• Designed data models (CMDB) in ServiceNow
• Led workshops for the CMDB data model
• Developed solution models for the CMDB
• Created end-to-end configuration documentation and work instructions for the CMDB
• Prepared reports for license management
• Defined KPIs for data quality in ServiceNow
• Created a service catalog
• Facilitated workshops to define service requests
• Acted as interface between requirements analysis and the ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

• Completed the integration of log sources into Microsoft Sentinel, including GCP workloads – centralized consolidation of all security-relevant events from Azure and GCP environments for complete end-to-end telemetry and comprehensive compliance evidence
• Developed custom rules and use cases based on the GFG Use-Case Library and the MITRE ATT&CK Matrix to cover company-specific threats and GFG-relevant scenarios with precise, mapped detection rules
• Tuned detection rules to minimize false positives, optimized detection thresholds, and modeled exceptions – enabling the SOC to work with relevant, prioritized alerts while reducing Mean Time to Detect/Respond
• Built SOAR capabilities in Sentinel by developing playbooks to automate recurring response processes such as containment, user and host isolation, and ticketing – shorter response times and 24/7 scalability
• Designed and built a log transformation solution to normalize and enrich incoming raw logs (GeoIP, CMDB, threat intelligence) and convert them into a consistent schema for high-performance KQL queries, use case logic, and correlations
• Managed Azure security through Azure Policies to enforce security and compliance standards, prevent drift, and continuously remediate deviations
• Operated the Defender XDR portal to link endpoint, identity, email, and SaaS signals with Sentinel findings, enable holistic incident triage, and orchestrate measures directly from XDR

Technologies: Microsoft Sentinel, Microsoft Defender XDR, Azure Policy, KQL, GCP, MITRE ATT&CK

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

Planning and updating the entire environment to Windows Server 2022 and 2025

• Hardening of DCs and servers, setup of event log forwarding
• Migration of all existing Windows 2019 servers (including Active Directory DCs, DNS and CA) to Windows Server 2022 and 2025
• Automation of security patches for the Hyper-V clusters via PowerShell (CAU)
• Network administration
• Continuous operation and support of the MS Hyper-V environments

As a Council Member at GLG (Gerson Lehrman Group), the world’s leading expert network, I provide organizations, investment firms, and consulting companies with expert discussions on demand – wherever specialized knowledge in information security, IT governance, and regulatory compliance is needed.

My assessments are based on many years of practical experience in highly regulated industries: from building and implementing information security management systems (ISMS according to ISO 27001), IT risk and vulnerability management, and business continuity (ISO 22301) to the practical implementation of European regulations such as DORA, NIS2, BAIT, and the Cyber Resilience Act (CRA).

The cooperation is project- and discussion-based. I provide decision-makers with a practical perspective gained from real-world experience on cyber risks, security governance, and operational resilience – exactly when it is needed.

• Consulting, design, analysis, software architecture and development
• Design, development and implementation of a Pimcore environment and connection of several external API systems in a Kubernetes environment, as well as various PIM and ERP systems
• Technologies: Unix environment, design, Symfony development, design, PHP 8+, software architecture, MySQL/SQL, Shell Script, Git Dev Ops tasks, AI coding assistance, Pimcore 12, Shopware 6
• Team size: >10 people

• Architected and deployed private cloud data platform on VMware vSphere, integrating Greenplum MPP, Apache Kafka, Kubernetes, and Apache Solr, and developed real-time ingestion pipelines with Kafka Connect and Schema Registry.
• Led Oracle Exadata to Greenplum migration, rearchitected data models, optimized storage, implemented RabbitMQ with Debezium for CDC, and deployed VectorDB for Generative AI.
• Designed and executed multi-cloud migration PoC across AWS, Azure, and GCP, defined KPIs for throughput, latency, and cost efficiency, executed bulk data transfers, validated analytics and streaming workloads, and delivered full-scale architecture recommendations.
• Assessed legacy on-premises infrastructure and designed modern cloud-native data platforms using Greenplum and containerized microservices, advising on scalability, disaster recovery, and high-availability.

• Gathering information
• Creating rollout wave concepts
• Coordinating employees
• Monitoring and managing activities
• Project management including analysis and reporting to the board
• Creating instructions and specifications
• Training floorwalkers
• Supporting the rollout on site
• VIP support
• Introducing SharePoint

Red Hat OpenShift Container Platform

Scope:

• Operation and configuration of the Red Hat OpenShift Container Platform, including network, storage, and security design.
• Implementation of centralized observability solutions (Prometheus, Grafana, alerting).
• Development of CI/CD pipelines, GitOps workflows, and automation frameworks.
• Training and enablement of operations and development teams.

Result: Accelerated service delivery, transparent operational metrics, and sustainable knowledge transfer.

• Administration and further development of the M365 environment, including Teams, Exchange Online, Intune, and SharePoint Online
• Development of dashboards for performance monitoring with Microsoft Power BI
• Implementation of user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
• Use of Jira and Azure DevOps to plan and implement user stories in an agile project context
• Participation in daily stand-ups, sprint planning, sprint reviews, and retrospectives as the technical point of contact
• Planning and implementation of security policies using Azure Conditional Access and multi-factor authentication
• Configuration and deployment of clients and applications via MECM (SCCM) and Baramundi

Windows Administrator, software distribution, user support, Azure / Entra Administrator, hardware support, software packaging, defining and introducing processes

Tasks performed:

• Handling incidents, service requests and changes in the Matrix42 ticketing system
• Processing and resolving issues
• User creation / permissions
• Windows installation and patch management
• Entra permissions and license management
• Process optimization and documentation

Tools and methods used: Windows Server 2016 / 2019, Active Directory, Windows 11, Office 365, Azure / Entra, Ivanti, VMWare & ESX, Dell & Kyocera Minolta & Zeus hardware support