Windows Server Experts in Germany

• Project: ESU Windows and SQL Server Consolidation / Configuration Management in ServiceNow
• Prepared an as-is analysis of all servers worldwide
• Prepared an as-is analysis of all SQL servers worldwide
• Conducted requirements analyses for SQL and server migrations
• Coordinated requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Facilitated regular status meetings (Jour Fixe)
• Developed roadmaps and solution models for server migrations
• Set up test scenarios
• Facilitated workshops for the rollout of a global admin team
• Designed data models (CMDB) in ServiceNow
• Led workshops for the CMDB data model
• Developed solution models for the CMDB
• Created end-to-end configuration documentation and work instructions for the CMDB
• Prepared reports for license management
• Defined KPIs for data quality in ServiceNow
• Created a service catalog
• Facilitated workshops to define service requests
• Acted as interface between requirements analysis and the ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

• Completed the integration of log sources into Microsoft Sentinel, including GCP workloads – centralized consolidation of all security-relevant events from Azure and GCP environments for complete end-to-end telemetry and comprehensive compliance evidence
• Developed custom rules and use cases based on the GFG Use-Case Library and the MITRE ATT&CK Matrix to cover company-specific threats and GFG-relevant scenarios with precise, mapped detection rules
• Tuned detection rules to minimize false positives, optimized detection thresholds, and modeled exceptions – enabling the SOC to work with relevant, prioritized alerts while reducing Mean Time to Detect/Respond
• Built SOAR capabilities in Sentinel by developing playbooks to automate recurring response processes such as containment, user and host isolation, and ticketing – shorter response times and 24/7 scalability
• Designed and built a log transformation solution to normalize and enrich incoming raw logs (GeoIP, CMDB, threat intelligence) and convert them into a consistent schema for high-performance KQL queries, use case logic, and correlations
• Managed Azure security through Azure Policies to enforce security and compliance standards, prevent drift, and continuously remediate deviations
• Operated the Defender XDR portal to link endpoint, identity, email, and SaaS signals with Sentinel findings, enable holistic incident triage, and orchestrate measures directly from XDR

Technologies: Microsoft Sentinel, Microsoft Defender XDR, Azure Policy, KQL, GCP, MITRE ATT&CK

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

• Gathering information
• Creating rollout wave concepts
• Coordinating employees
• Monitoring and managing activities
• Project management including analysis and reporting to the board
• Creating instructions and specifications
• Training floorwalkers
• Supporting the rollout on site
• VIP support
• Introducing SharePoint

Project: Process optimization & IT support in an insurance broker office.

Project activities:

• Analysis of processes and definition of requirements
• Consulting for the implementation of a cloud solution (soho)
• Installation and verification of new infrastructure HW
• Cloud installation & configuration
• Definition and creation of use cases
• Performing user acceptance tests (UAT)
• User training / training
• IT support (cloud, PC, server, printer, network)

Label: Insurance, infrastructure, configuration, training, support

With project PRIZMA, DB will modernize its infrastructure on the one hand, and develop a fail-safe IT landscape on the other hand, which can be restored quickly and securely in case of a disaster.

• Capture current architectures of existing systems as well as methodical consulting and development of target architectures
• Deepen and maintain the building plan / target IT landscape
• Implement technical architecture concepts & architecture descriptions
• Implement migration concepts for updating and further developing the platform and information systems
• Assess submitted improvement suggestions as part of the project
• Capability management: identify capability gaps, develop target visions, and support transformation planning within the enterprise architecture.
• Create a compatibility matrix of the components in use and compare dependencies of specific versions
• Create an IT concept for extending the platform with the following topics: hardware and software requirements, security, licensing, high availability, load balancing, backup & recovery, update strategy, monitoring integration, etc.
• Coordinate with business architects as well as technical architects from the cross-functional architecture area of the PRISMA program for the topics (backup, Active Directory, monitoring, Citrix, and business applications ...)
• Status meetings and alignment of project planning with the Release Train Engineer / Project Manager
• Advise the Release Train Engineer / Project Manager in identifying project risks
• Advise the System Architect Engineers in steering the implementation of the concept
• Implement the IT concept
• Document the infrastructure

Label: MS Project, LINUX, Windows, ORACLE, Java, REST, SharePoint, Microsoft Exchange, UML, Enterprise Architect, BPMN, AZURE, AWS, V-MODEL, Micro Service, VisualStudio, SAP S/4HANA, SCRUM(SAFE), ESB (TIBCO), Python, Innovator, LeanIX (TOGAF), Ansible, Ansible Tower, Ansible Automation, ROBOT, SpringBoot

• Documenting the current Incident Management, IT Service Request Management, Problem Management, Change Management and Service Configuration Management processes (including CMDB)
• Conducting maturity assessments for these processes based on the ITIL® 4 Maturity Model
• Analyzing the various service value streams based on the ITIL® 4 value stream model
• Agreeing on maturity levels for the assessed processes
• Developing and approving a roadmap to achieve and measure the respective maturity levels
• Presenting the approach, including milestones, to management for approval
• Managing external service providers in 1st Level Support

• Error analysis and fixes including performance optimization of the in-house developed platform API
• Change and incident management in day-to-day operations
• Responsible for compliance with security and compliance requirements
• Vendor management for software development and maintenance
• Planning and execution of migration of legacy services to a cloud native platform

Role in the project: project staff, implementation team

Used skills: requirements analysis, IT service and application management, IT operations, error analysis and performance optimization, software maintenance and lifecycle management

Project environment: Cloud Native Platform (Kubernetes, Crossplane, AWS, ArgoCD, Grafana)

• Focus on winning new enterprise IT projects and further developing the IT Service and Application Management profile
• Available for new projects in Application Management, IT Service Management and Application Operations

• Architected and deployed private cloud data platform on VMware vSphere, integrating Greenplum MPP, Apache Kafka, Kubernetes, and Apache Solr, and developed real-time ingestion pipelines with Kafka Connect and Schema Registry.
• Led Oracle Exadata to Greenplum migration, rearchitected data models, optimized storage, implemented RabbitMQ with Debezium for CDC, and deployed VectorDB for Generative AI.
• Designed and executed multi-cloud migration PoC across AWS, Azure, and GCP, defined KPIs for throughput, latency, and cost efficiency, executed bulk data transfers, validated analytics and streaming workloads, and delivered full-scale architecture recommendations.
• Assessed legacy on-premises infrastructure and designed modern cloud-native data platforms using Greenplum and containerized microservices, advising on scalability, disaster recovery, and high-availability.

As project manager for the Odoo implementation at a small company, I was responsible for designing, implementing, and training a fully integrated CRM and accounting system. Through structured requirements analysis, precise data migration, and targeted change management, I was able to complete the rollout in just eight weeks. The project led to a significant reduction in manual tasks, faster business processes, and increased real-time transparency.

Main Responsibilities

Requirements analysis and process mapping Configuration of Odoo modules: CRM, Sales, and Accounting Data migration (Excel/CSV → Odoo) and quality control Creation of workflows, automated email rules, and dashboards Conducting training sessions and providing support after go-live Project coordination (budget, schedule, stakeholder communication)

Key Achievements

Full implementation of the Odoo suite within the set timeframe (8 weeks) 30% reduction in accounting time and 25% acceleration of the lead-to-sale flow 100% customer satisfaction after go-live, based on survey results Successful migration of 100% of existing master data without data loss Establishment of a sustainable support infrastructure (3-month post go-live support)

Impact

Improved decision-making through real-time dashboards and automated reports Increased efficiency and cost savings (≈ €8,000/month) Scalability for future growth (additional modules can be integrated seamlessly) Strengthened sales and finance departments through seamless process integration

This summary highlights how I created concrete and measurable value for the company through structured project work, technical expertise, and targeted training.

• Development and introduction of operations processes
• Preparation of complete documentation packages (including incident management and operations support) to meet compliance requirements
• Introduction of a workshop on IaC (Infrastructure as Code)
• Technical consulting for the project security concept (ISMS)
• Installation and operation of Kubernetes clusters on AWS, on-prem, and Azure
• Hybrid cloud architecture design (on-prem, Hetzner, AWS)
• Analysis and troubleshooting of incidents and system outages
• Network adjustments for firewall rules, gateways, OpenVPN settings, and IPsec tunnels (pfSense)
• Technical consulting on Bitbucket, Jenkins, and GitLab CI/CD pipelines
• Consulting on Ansible deployments and infrastructure automation
• Consulting on building a scalable system in the cloud (AWS / Azure)
• Technologies / Tools: Ansible, Terraform, AWS, Azure, VPN, pfSense, Jenkins, Bitbucket, Kubernetes, GitLab Runner, ISMS, Golang, Prometheus, Grafana, S3, Lambda, RDS, ECS, Cognito, OIDC, Harbor, MinIO, Postgres, Redis, Keycloak, Ceph, Proxmox, CloudFormation, PostgreSQL, Flux CD, Hetzner, IONOS, Sonatype Nexus Repository, Entra ID, Dex IdP, Pulumi

Task:

• Design and build a proof of concept (PoC) for a future-proof virtualization platform, taking secure system architectures into account
• Assess the current state of existing infrastructures and develop selection and evaluation criteria for the right OS virtualization platform
• Carry out the requirements analysis and then create and prioritize tickets in the ticket system
• Complete and continuously update a tool evaluation matrix based on PoC results
• Support team knowledge building through clear documentation of the approach and results in Confluence
• Enterprise analysis of existing hardware (creating different BoMs)

Technologies: Vmware, Vmware Aria Operations, Osism, Canonical OpenStack, FishOs, Linux, Terraform, Ansible, Confluence, Alma

Design and implementation of a compact ERP, CRM, accounting, and production-planning platform for a German food manufacturer. The system replaces Rechnung11, self-built Excel sheets, and manual processes for fewer than 10 internal users.

• Designed and implemented the full platform architecture as sole architect and developer.
• Built modules for customer management, B2B order handling, invoicing, production planning, and accounting support.
• Implemented DATEV export, ZUGFeRD/XRechnung e-invoicing, FinTS bank statement synchronization, and GoBD audit trail concepts.
• Used AI-supported workflows for prototyping, test support, and implementation acceleration while retaining full architecture, review, testing strategy, and technical ownership.

Technology: Java 23, Spring Boot 3, Spring Data JPA, Spring Security, Vue 3, TypeScript, PostgreSQL, Flyway, REST, OpenAPI, JWT, TOTP, RBAC, DATEV, FinTS, ZUGFeRD, XRechnung, GoBD, JUnit, Mockito, Testcontainers, Playwright, Docker, GitLab CI/CD