Terminal Server Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used Terminal Server
Klaus K.
Last position:
HCL Notes Banking Support, Domino Administration / Migration / Operations at Atruvia / HCL International
Description of duties “Atruvia / HCL International” Role: HCL Notes Banking Support, Domino Administration / Migration / Operations Operations, administration and technical support of the HCL Notes/Domino environment in the Atruvia banking environment on behalf of HCL. As part of an international support team, the focus was on second- and third-level support as well as the processing, management and monitoring of SLA tickets in categories 1, 2 and 3. Duties included the technical analysis and resolution of incidents in the Notes/Domino environment, system administration, and the development and modification of Lotus Notes /Domino applications and LotusScript agents when a programming solution was required. Another focus was ticket dispatching: analysing and assessing incoming tickets, assigning them to the responsible departments and specialist teams, and subsequently coordinating and tracking processing within the agreed SLA periods. There was also direct communication and coordination with subject-matter experts, departments and end customers of the connected banks. In particular, when language or technical communication problems arose within the international support team, German-language customer communication was handled and mediation between customers and technical specialists was provided. Objective Ensuring stable and reliable operation of the HCL Notes/Domino landscape in the Atruvia banking environment and the timely processing of business-critical support cases in line with the agreed Service Level Agreements. Incidents were to be analysed as early as possible and either resolved directly through administrative measures or suitable LotusScript/Notes solutions, or forwarded specifically to the responsible specialist teams. As of: 25.09.2026 (Version 2.10 LITE) including project times Page: 3 of 32 SPO-SOFT EDV Beratung, Dipl.-Ing. Klaus Kano, Tel.: +494532-2767682, Mail: [email], [link] At the same time, qualified preliminary analysis and targeted ticket dispatching were intended to ensure that every ticket reached the technically and professionally responsible department immediately and that unnecessary transfers, processing times and associated costs were reduced. Result Operational Notes/Domino support for the banks served was reliably ensured throughout the entire project period. SLA-relevant tickets were systematically analysed, prioritised, assigned to the responsible departments and tracked through to resolution. Some incidents were resolved directly through administration, technical error analysis and the development of suitable LotusScript agents and modifications to Notes/Domino applications. By directing tickets specifically to the relevant expert and specialist teams, incorrect assignments and unnecessary processing loops were reduced and compliance with the agreed SLA times was supported. Direct communication with the banks and mediation between German-speaking end customers and the international support team also contributed to efficient problem resolution and high customer satisfaction.
Karlheinz G.
Last position:
Consultant / Test Analyst / Supporter at Insurance office, Spaichingen
Project: Process optimization & IT support in an insurance broker office.
Project activities:
- Analysis of processes and definition of requirements
- Consulting for the implementation of a cloud solution (soho)
- Installation and verification of new infrastructure HW
- Cloud installation & configuration
- Definition and creation of use cases
- Performing user acceptance tests (UAT)
- User training / training
- IT support (cloud, PC, server, printer, network)
Label: Insurance, infrastructure, configuration, training, support
Vicenco K.
Last position:
ITSM Project Manager (self-employed)
Unified ITSM framework
- Definition of a company-wide ITSM target picture
- Introduction of a uniform service structure across all business units
SLA and OLA management
- Building a standardized SLA framework
- Definition of service classes (Business Critical, Standard, Low Priority)
- Introduction of OLAs between internal teams
- Building meaningful SLA reporting
- Definition of KPI and service dashboards for business units
Service portfolio management
- Definition of service descriptions
- If needed, preparing possible cost and service billing
Ticketing & processes
- Incident management
- Uniform ticket categories
- Standardized prioritization
- Escalation matrix
- Automations
- Self-service optimization
Request fulfillment
- Service catalog across all business units
- Approval workflows
Problem management
- Introduction of root cause analysis
- Known error database
- Problem review process
Complete asset management concept
- Hardware lifecycle management
- Software lifecycle management
- Leasing lifecycle
- Mobile device lifecycle
- Monitor lifecycle
- Phone lifecycle
Processes
- Procurement
- Goods receipt
- Inventory
- Assignment
- Return
- Disposal
- Leasing return Goal: single source of truth for all assets
CMDB design
- Definition of all configuration items:
- Workplace
- Notebooks
- Monitors
- Mobile phones
- Printers
Infrastructure
- Servers
- Firewalls
- Switches
- WLAN
- Storage
- Backup systems
Cloud
- Azure resources
- Microsoft 365
- SaaS services
Relationships
- User ↔ Asset
- Asset ↔ Service
- Service ↔ Infrastructure
- Location ↔ Asset
- Goal: make all service dependencies visible
Software asset & license management
- License management concept
- License balancing
- Compliance reporting
- Microsoft license management
- Adobe license management
- SaaS management
- Contract management
- Renewal management
Interfaces & automation Existing systems
- Workday
- Joiner
- Mover
- Leaver
TESMA
- Leasing data
- Contract data
Matrix42
- Asset synchronization
- User synchronization
Active Directory / Entra ID
- User management
Microsoft 365
- License assignment
- Group management
Dormakaba
Access processes
Lifecycle services
Monitoring platforms
- PRTG
- Palo Alto
- Cisco
Reporting & KPI framework
- Definition of a management dashboard
- KPIs
- Ticket volume
- SLA fulfillment
- MTTR
- First resolution rate
- Asset accuracy
- License compliance
- Change success rate
- Service availability
- Degree of automation
Network redesign support
- Governance
- Support of the network redesign from an ITSM point of view
- Definition of affected services
- Change management structure
- Communication concept
CMDB integration
- Recording of all network components
- Service mapping
- Dependency analysis
Validation of documentation and knowledge base articles
- Network documentation
- Operations documentation
- Standard changes
Monitoring & event management
- Target picture
- Central monitoring concept
- Event management process
- Alerting strategy
- Escalation model
Systems
Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions
Audit, compliance & information security
- ISO 27001 consulting
- TISAX consulting
- NIS2 preparation - consulting
- Audit-ready processes
- Documentation structure
- Evidence tracking in Matrix42
Roadmap
- 12-month roadmap
- Prioritization of all measures
- Quick wins
- Medium-term projects
- Long-term target picture
- Documentation
Kevin F.
Last position:
DevOps and Platform Engineer at DB Systel GmbH
- Error analysis and fixes including performance optimization of the in-house developed platform API
- Change and incident management in day-to-day operations
- Responsible for compliance with security and compliance requirements
- Vendor management for software development and maintenance
- Planning and execution of migration of legacy services to a cloud native platform
Role in the project: project staff, implementation team
Used skills: requirements analysis, IT service and application management, IT operations, error analysis and performance optimization, software maintenance and lifecycle management
Project environment: Cloud Native Platform (Kubernetes, Crossplane, AWS, ArgoCD, Grafana)
Asen K.
Last position:
External Product Owner / Project Manager at Publicplan GmbH
- Overall project planning for resources, budget, costs, license and service contracts, cost optimization and negotiations
- Leading and managing the project team and achieving the project goals
- Leading digitalization projects and their phases such as concept, planning, change and requirements management, configuration, implementation, testing, interfaces, communication and approval
- Conducting planning meetings
- Organizing, planning and conducting team, customer and requirements workshops with up to 50 participants at operational and management level
- Main contact for technical and functional topics as well as project coordination
- Recording and maintaining backlogs (user stories and EPICs) in Jira and turning requirements into user stories and prioritizing them
- Approval and publication of online services in the Wirtschafts-Service-Portal.NRW (WSP.NRW)
- Creating and maintaining project documentation
- Planning and designing the nationwide rollout/reuse as part of the once-for-all principle via WSP/FIT-Connect
- Communication between stakeholders, customers, authorities and the Ministry of Economic Affairs, Industry, Climate Protection and Energy (MWIKE)
- Work according to the SCRUM method
Ralf B.
Last position:
Test Manager and Subproject Manager at SvenMahn IT GmbH & Co. KG
- Managed the Test & Acceptance & Quality Assurance subproject
- Project/program management according to Prince2
- Created and updated the subproject plan
- Managed resources
- Created and carried out tests, created tests in Azure DevOps, MS Dynamics etc.
- Process modeling
- Documented project progress with PowerPoint and SÖREN (in-house development)
- Acceptance of the respective tests by the end customer
- Monitoring and reporting of the subproject
- Budget: N/A
- Team: 4 people
Mustafa K.
Last position:
Senior Consultant SCCM, SCOM, SCSM, SCVMM / Software packaging at LfSt - Bavarian State Office for Taxes
- Further development of the existing SCCM 2509 implementation
- Schema extension, CAS extension
- Creating task sequences, in-place upgrade
- Patch management (WSUS)
- Security updates, feature updates
- Emergency fixes, application updates
- Incident, change, and problem management (3rd level)
- Active Directory, DNS, DHCP, GPMC
- Managing users, groups, OUs, computers
- Setting up GPOs
- Senior consultant for software packaging in an SCCM 2509 environment
- Project management ITIL standards
- Defect management
- SIT (Software Integration Test)
- SAT (Software Acceptance Test)
- UAT (User Acceptance Test)
- Adjusting Windows 11 25H2 client deployment
- Secunet SINA management systems administrator
- Secunet SINA Workstation 3.5.4
- Maintenance and configuration work in SINA management
- Importing and adjusting IPsec policies
- Retrieving and documenting status, firmware versions, and configurations of individual SINA devices
- Consulting and implementation in fault and incident management
- Implementation of documentation and rollout of new software versions
- Creating software packages based on PowerShell App Deployment Toolkit, Flexera AdminStudio for the W11 64-bit platform and Server 2025 / 2022
- Number of PC systems: approx. 1,850.
Label: PowerShell, VBS, Batch scripting
Label: SCCM 2503, Windows 11 64 Bit, Windows 2025 Server, Windows 2022 Server, Windows 2019 Server
Alexandro L.
Last position:
Senior Project Manager - RIS & PACS Replacement
- Replacement of a RIS and PACS system in combination with three different software solutions, with a focus on redesigning and further developing existing processes.
- Ensuring the interaction of the individual solutions and their integration into one overall solution to provide optimal support for medical staff in their daily work.
- Overall project management including coordination of three service providers.
- Use of technologies and solutions such as RIS, PACS, Smart Reporting, and Artificial Intelligence.
- Leading the RIS & PACS replacement in a hospital.
- Support with the communication strategy.
- Coordination of external and internal resources.
- Stakeholder management.
- Steering of steering committees.
Christian E.
Last position:
IT Consulting / IT Rebuild at IT Rebuild (PF)
- Analysis of requirements and the current situation
- Migration of an old domain structure and Tobit to Exchange 2019 with connection to MS365
- Review of implementation options and planning for the protection of sensitive data
- Planning with regard to BSI Grundschutz, BDSG, and DSGVO
- IT governance and IT security backtests
- Support with ERP setup and securing mail transfer
- Hyper-V 2016/2022, Microsoft Terminal Services Cluster, Microsoft Exchange 2019
- Office 365, Microsoft 365, Azure AD, Teams, Salesforce
- Cisco, Zyxel, and HP switches, Sophos firewalls/UTMs, SecurePoint
- Microsoft IIS 2022, IPv4/IPv6, Veeam, Wortmann Online Backup, NextCloud
- Services: DNS, DHCP, TCP/IP, subnetting, firewalling, routing, VoIP, group policies (GPO), SIEM, remote work, home office, high availability, failover, VLAN, PRTG
Frank S.
Last position:
Software and Database Developer at Frigosped GmbH
- Migrating the existing Delphi 2010 version to Delphi 10.4.
- All software products must be made Terminal Server capable.
- Support and further development of the in-house forwarding software until it is replaced by a newly purchased version.
- Technologies: Delphi 2010, Delphi 10.4, Advantage Database, DevExpress, GIT, Devart, OOP.
Mustafa K.
Last position:
Senior Network Design and Engineer at Helaba
Designed and specified the technical network integration of a new business-critical application system (MUREX) in the capital markets area in a complex interface and outsourcing environment.
Created component specifications, a catalog of measures and an implementation plan.
Ensured proper integration of the developed results in line with the bank’s framework: IT compliance, IT security, change and release management.
Selected and integrated a new service provider for the bank; moved critical bank applications to the provider.
Designed, implemented and supported the new Cisco network and Fortinet security setup at the service provider data center.
Acted as technical interface between the bank, service providers and consulting partners.
Supported and further developed the network and security infrastructure (clients, servers, networks); performed error analysis and implemented solutions within agreed service levels.
Analyzed and diagnosed all security and network failures, glitches and malfunctions.
Initiated continuous improvements to ensure efficient resource use and acceptable response times for users.
Provided network support in a financial services organization and prepared operational changes on production banking network infrastructure for both large and small projects within strict change management discipline.
Designed, defined, tested, governed and improved engineering standards.
Performed the role of network architect for medium to large projects involving team resources.
Robert K.
Last position:
Interim Manager | Group Leader in the IT Operations & Digitalization Division "Databases, Operations & Support" (DOS) at Landwirtschaftliche RentenBank
- Technical leadership and further development of a team of 28 IT staff (internal & external) in the areas HelpDesk/HelpLine, RHEL (Red Hat), MUREX (trading system & applications), SAP basis operations
- Managing external service providers (including FI-TS for SAP basis operations)
- Personnel, resource and budget planning for the IT department and projects
- Introducing and establishing regular communication formats (weekly status meetings, team and cross-department meetings)
- Ensuring application operations in a hybrid environment (Windows/Linux with database and web/application servers)
- Supporting transformation projects to modernize the application landscape (e.g. DevOps approaches)
- Setting up and implementing a digital IT procurement for hardware & software (e.g. with DELL)
- Developing and managing the "IT Operations DOS" department based on corporate strategy
- Preparing management reports & decision papers on IT projects, optimization potential and automation opportunities
- Representing the department in the advisory boards of the Rentenbank and ensuring regulatory compliance (BaFin §44, GDPR, BSI, MaRisk)
Jürgen K.
Last position:
Interim Management / Business Succession – Process Analysis & Stakeholder Management
As part of the preparation and operational support of a business succession:
- Company analysis: Analysis of the overall economic, organizational and structural situation (current state, strengths/weaknesses, risk potentials)
- Process analysis: Recording and documentation of all relevant business processes (BPMN, UML) in the areas of management, finance, procurement, sales and operations
- Process optimization: Identification of weaknesses and inefficiencies, development and operational implementation of improvement measures
- Stakeholder management: Identification and analysis of all relevant internal and external stakeholders; structured communication and coordination with previous and future owners, shareholders and employees
- Change management: Supporting the workforce and management through the handover process; building acceptance and trust among all participants
- Governance & documentation: Creation and handover of structured operation manuals, process documentation and organizational handbook for the new business owner
- Risk & vulnerability analysis: Assessment of operational and strategic risks in the handover process and development of recommended actions
- Operational support: Interim takeover of leadership tasks; ensuring business continuity during the transition phase
Michael S.
Last position:
Application Operations at Hausbank
- Configuration and expansion of monitoring
- Setup of a monitoring test instance and inclusion of Windows and Linux servers
- Creation of documentation for the checkmk environment
- Handover to operations
- Administration, installation, documentation
- IT environment: Windows Server 2019, Ubuntu Server, Checkmk
George O.
Last position:
IT Senior Consultant at Data Group
- IT Senior Consultant (bank infrastructure, Active Directory, Azure, security, PKI)
- Planning, design, and implementation of cloud solutions based on Microsoft Azure / M365
- Teams, M365, and cloud services
- Vulnerabilities, threats, attacks
- Security analysis, security policy, security architecture
- Conducting meetings and presentations at various management levels
- Organizing and leading team meetings to improve internal communication
- Tools: PowerShell, Active Directory, GPO, DNS, DHCP, scripting
Discover over 15,000 top freelancers
Statistics of experts using Terminal Server
Aggregated from the professional profiles of matched freelancers.
Experience
27 years
Position duration
1.9 years
Positions per freelancer
21
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Banking and Finance, Professional Services
Certification focus areas
Information Technology, Project Management, Business Intelligence
Bachelor's degree or higher
65%
Master's degree or higher
45%
Doctorate
10%
Certifications per freelancer
6
Most common languages
German, English, French
Speak two or more languages
97%
Based on our profile pool as of 9 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Germany using Terminal Server
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 9 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Terminal Server experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (100%)
- Banking and Finance (76%)
- Professional Services (72%)
- Government and Administration (59%)
- Manufacturing (55%)
- Automotive (52%)
- Insurance (48%)
- Healthcare (41%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What Terminal Server does
Terminal Server provides centralized access to Windows desktops and applications. Users connect remotely while processing, applications and data remain on managed servers. The technology is commonly associated with Microsoft Remote Desktop Services, or RDS, and was formerly known as Windows Terminal Services.
Where it fits
Companies use Terminal Server to deliver consistent workspaces to office staff, remote teams, branches and external partners. It supports shared business applications, legacy software and controlled access to files without installing every workload on each endpoint. In Germany, it is common in organizations that need central administration across offices, plants or regulated operations.
Ecosystem and tooling
A reliable environment connects RDS components with Windows Server, Active Directory, Group Policy, DNS, certificates and network security. Specialists may also work with Remote Desktop Gateway, Remote Desktop Web Access, licensing, profile management and virtualization. Monitoring, patching, backup and PowerShell automation keep the service stable and repeatable.
Typical project work
- Design session-based desktop and application delivery
- Configure session hosts, collections, gateways and licensing
- Publish applications and manage profiles, printers and drives
- Integrate identity, certificates, multifactor access and network controls
- Troubleshoot logon delays, disconnected sessions and resource contention
When companies need specialists
Freelance expertise helps when an environment is being migrated, consolidated or opened to remote work. It is also valuable during security reviews, capacity changes, application publishing projects and recurring access problems. Strong professionals document dependencies, define rollback steps and transfer operational knowledge to the internal team.
What good expertise looks like
The strongest specialists understand both the user session and the infrastructure beneath it. They separate profile, network, storage, licensing and application causes instead of treating every issue as a server fault. They validate permissions and performance with evidence, communicate clearly with users and can collaborate remotely or on site in Germany when the project requires it.
Frequently asked questions
Key details about Terminal Server, drawn from the questions we get asked most.
A Terminal Server lets users access centrally hosted Windows desktops or applications through a remote session. It keeps software and data in a controlled environment while allowing work from approved devices and locations.
Remote Desktop Services is the current Microsoft name for the technology commonly called Terminal Server. Windows Terminal Services was the former name, while RDS covers the broader collection of session hosts, gateways, web access and related roles.
Terminal Server usually provides shared sessions on session hosts, whereas virtual desktop infrastructure gives each user a separate virtual machine or desktop. The better choice depends on application compatibility, isolation needs, user experience and operating cost.
A strong Terminal Server specialist should understand Active Directory, Group Policy, DNS, certificates, networking and Windows Server administration. Experience with PowerShell, profile technologies, identity protection, monitoring and backup is also valuable.
The required depth depends on the scope. A Terminal Server specialist handling a small publishing change may need focused configuration knowledge, while a migration or security redesign calls for experience with architecture, licensing, performance testing and recovery planning.
Much of a Terminal Server engagement can be completed remotely through secure administrative access, documentation and scheduled testing. On-site work may still help with local networks, endpoint issues or user workshops, and German-language communication can matter when coordinating with local teams.
Ask a Terminal Server specialist to explain how they isolate session, profile, network, storage and application problems. Look for clear documentation, controlled changes, security awareness, measurable validation and practical plans for monitoring and handover.
Professionals working with Terminal Server should be ready to align remote access with the client's identity, security and documentation practices. Projects may involve German-speaking stakeholders, on-site coordination and established Windows environments that include legacy applications.
The average hourly rate of freelancers in Germany who have used Terminal Server in their recent projects is 100 €, which corresponds to a daily rate of about 803 € based on an 8-hour working day.
Of the freelancers in Germany who have used Terminal Server in their recent projects, 65% hold at least a Bachelor's degree, 45% hold at least a Master's degree, and 10% hold a doctorate.
On average, freelancers in Germany who have used Terminal Server in their recent projects have 27 years of professional experience, with a single engagement typically lasting around 1.9 years.
The most common languages among freelancers in Germany who have used Terminal Server in their recent projects are German (100%), English (93%), and French (17%).
The most common industries among freelancers in Germany who have used Terminal Server in their recent projects are Information Technology (100%), Banking and Finance (76%), and Professional Services (72%).
The most common business areas among freelancers in Germany who have used Terminal Server in their recent projects are Information Technology (100%), Project Management (100%), and Operations (86%).
Main locations of FRATCH Experts, who have recently used Terminal Server
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
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FRATCH CEO
