Sybase Expert

The online service "Special Use of Streets and No-Parking Zone" was in a partially completed state. The following tasks had to be carried out to reach final completion:

• Preparation of an expert report on the status of the online service, and recommendations for action
• Ensuring that all LEIKAS to be used are available (service catalog / service descriptions of the authorities)
• Creating and aligning concepts for complex IT projects (business/IT concepts, architecture, interfaces, roadmaps)
• Requirements management
• Multi-project management with 3 stakeholders (Police, Dataport, development company)
• Determining resource needs
• Coordination to identify technical requirements through the IT architects
• Creating use cases and test cases
• Creating action items
• Managing external IT service providers
• Coordination and management of all activities
• Conflict resolution / business mediation
• User Acceptance Test (UAT) and acceptance by Hamburg Police (Traffic Directorate, Policy Department, Central Road Traffic Authority)

Technical environment: .NET, EfA minimum requirements, Leikas, Administrative Procedure Act (VwVfG), HWG (Hamburg Roads Act), Atlassian Jira, Confluence, MS Office

Successful delivery of projects on behalf of customers:

• -> 2023 – present: Project management for the consolidation of sites/data centers for a large telecommunications provider (infrastructure project, customer: Telefonica)

• Opening and preparing new sites

• Application migrations

• Decommissioning and handover of old sites

• -> 2021 – 2022: IT multi-project management for a large car leasing company (customer: Athlon)

• Migration of applications to the cloud and to another data center

• Additional projects to expand and optimize the application landscape

• -> 2021: Project management for the development of a platform providing internet access on aircraft operated by various airlines (customer: m3Connect/German Telekom)

• -> 2017-2020: Responsible management of an IP network consolidation (infrastructure project, customer: Cisco/Vodafone) at a large telecommunications provider

• Planning and coordination of migrations and their rollout

• Team leadership and integration of different teams (network operators, hardware and service providers)

• Management of IT with 10 employees, including budget and personnel responsibility.
• Harmonization of the Navision systems in Germany, Switzerland and Austria.
• Connection of the ERP systems in Switzerland, Austria and Italy to the central Microsoft Power BI systems in Germany.
• Rollout of a new firewall at 10 locations in D, CH and A.
• Evaluation of a new DMS.
• Migration to Windows 10 / 11.
• Transformation of 9 countries into ONE Europe.
• Start of NIS2 implementation in 5 European countries.

• Designing the audit logging framework
• Implementing APIs for developers to integrate in their codebase
• Implementing ingestion pipeline, database query layer and UI for browsing the audit events
• Improving stability and reliability of the backend system

Oracle Project Management and Automation

As part of the project, the operation of an Oracle infrastructure was automated by developing and enhancing Puppet modules and migrating existing Bash scripts to a standardized configuration management solution.

The aim of the project was to standardize and automate administrative processes, improve the maintainability of the Oracle platform, and increase the efficiency and traceability of infrastructure management through the use of Infrastructure as Code.

• Analysis and migration of existing Bash shell scripts to a Puppet-based automation solution
• Development and enhancement of Puppet modules for Oracle environments
• Automation of installation, configuration and operational processes using Infrastructure as Code
• Standardization and optimization of configuration management for Oracle systems
• Creation and maintenance of technical and operational documentation
• Planning, coordination and professional support during project implementation
• Operation and automation of Oracle systems on x86-based Linux server platforms
• Testing and quality assurance of the developed Puppet modules
• Analysis and resolution of technical errors as part of the automation and migration
• Close coordination with specialist departments and infrastructure teams to implement automation requirements

Technologies used: Puppet 7/8, SLES 15, Oracle 19, Oracle Grid, SVN, Windows Server, Confluence, VS Code, Ruby, Bash, Pass

Large Insurance Company – Consultant Wiesbaden: Consulting support for the introduction of an integrated planning and performance management framework (operational, financial, customer) to enhance customer-centric transparency, decision-making quality, and steering capabilities across all lines of business within an insurance organization:

• Analysis of existing processes, reports, KPIs, and KPI calculation methodologies
• Design and introduction of new, standardized customer KPIs (gross/net), as well as key steering metrics with consistent linkage across all lines of business
• Recalculation, validation, and plausibility checks of KPIs based on existing and newly integrated data sources
• Conceptual support for the development of an integrated reporting and performance management setup
• Execution of customer insights analyses to identify patterns and anomalies within customer data clusters

Large retail company – Consultant in Karlsruhe: Advisory services for the setup and step-by-step implementation of an internationally deployable RELEX solution in the supply chain management environment:

• Advising overall and sub-project management on methodology, project setup and steering (e.g. agile approach, Jira configuration, RELEX phases, Jira Structure PPM)
• Strategic-operational consulting for the introduction of RELEX including best practices
• Support in defining overarching goals and requirements (2-year target picture)
• Guidance in scoping a relevant supply chain network segment for the project
• Development of a roadmap for iterative, incremental RELEX setup and rollout
• Assessment of project dependencies (interfaces, configurations, etc.)
• Advice on prioritized implementation of business requirements and data interfaces
• Support in test planning (data validation, system testing, UAT)
• Consulting on internationalization, change management, training, and knowledge transfer
• Stakeholder advisory and alignment activities between the client, implementation partner, and RELEX

Insurance company – Management Consultant in Munich: Analysis, consulting and support for the optimization of a large-scale business and IT transformation. Focus on strategically important programs and modernization projects in the area of Managed Services Operations and processes:

• Review of project plans and deliverables; analysis of programs and projects (e.g. cloud approach, process standardization, system integration, roadmaps)
• Identification of technical, functional and personnel risks and challenges; development of content-related measures and alternative solutions
• Proposal of quality improvements for program and modernization efforts
• Sparring partner and professional, technical, structural and organizational consulting for project and program management

Large retail group – Management Consultant & Stream Lead in Cologne: Consulting, process, project and product management for the introduction and implementation of a large strategic program in the field of advanced analytics, assortment and space management:

• Setup, test and rollout of a new space planning, automation and optimization product based on the existing cluster-based merchandising approach
• Definition and setup of new processes and transformation and change management measures for the new store-specific merchandising approach
• Collaboration with Advanced Analytics and IT (internal and external) for software implementations, automations, extensions and interfaces
• MVP approach and piloting in phases with gradual rollout (pilot with 80 stores, region with 500 stores, national level with 4000 stores)

Large retail company – Agile Coach & Change Agent in Cologne: Agile coach, OKR master and facilitator for the introduction of the OKR approach in a large strategic digitization program for retail stores:

• Coaching of the core team with topic managers and team leads
• Introduction to the OKR topic and setup of the OKR cycle
• Establishment of the OKR approach in teams and on a cross-team level

Delivery and logistics company – Management Consultant in United Kingdom: Consulting and coaching in the restructuring of the Data Analytics department:

• Analysis of current challenges
• Definition of overarching goals
• Development of a proposal for a new team structure
• Identification of required competencies, skills and responsibilities
• Advisory and alignment on communication and change management strategy

• Development, maintenance, and execution of „Regulatory Transaction Reporting“ (MiFIR & Dodd-Frank)
• Business and IT specification, testing, and business analysis in the banking systems environment of Summit, Murex, and Calypso, particularly in migration projects.
• Development, maintenance, and execution of P&L and risk reporting.
• Liaison between the business department and IT in an agile project environment.

• Creating interfaces between the legacy platform and the new container solution
• Coordinating required contributions from line units
• Moderating regular status meetings with the software vendor
• Minimally invasive conversion of TWS scheduling from the old to the new platform
• Environment: IBM Mainframe, DB2, CICS, MQ, Red Hat Linux, Oracle, Kubernetes, Kafka, Helm, GitLab, Jenkins

Task

• Further development of a new ERP system with Blazor
• Creation of e-invoices with the XRechnung and ZUGFeRD format
• UI/UX design Client-server system
• Windows 11 Technology
• Microsoft .NET 9, Git, Azure DevOps, ASP.NET, MSSQL, Blazor Programming languages
• C#, MVVM Development tools
• Microsoft Visual Studio .NET 2022 Database
• MSSQL Industry
• Other

Consulting and prototype work on AI voice and multilingual agent systems, using AI-assisted delivery across realtime translation prototypes, call-centre automation, and voice-to-voice consultation workflows.

• Built and advised on AI voice / agentic conversation prototypes, including realtime translation and consumer-facing consultation experiences.
• Worked across call-centre automation, voice UX, product architecture, implementation tradeoffs, and prototype development.

• The customer is undergoing a comprehensive transformation. All SAP ECC landscapes worldwide are being migrated to SAP S/4HANA, with the goal of introducing a standard template worldwide.

• The program also includes the “RISE with SAP” migration and modernization program, which may involve migrating the landscapes of selected country installations to the SAP Private Cloud.

• On the stakeholder side, the program reporting line extends to the company’s executive board and that of the implementation partner.

• Fiserv Germany’s ERP landscape currently includes several non-standard SAP tools and applications that extend the functionality of the ECC environment and can often be integrated into downstream systems. As part of the transition to SAP S/4HANA, it is essential to assess the core functionality, integration points and future viability of these applications in order to determine their alignment with the target architecture.

• The focus of the work is on providing expert advice and assessment to define the scope, strategy and roadmap for transitioning Fiserv Germany’s SAP ECC system to SAP S/4HANA.

• The recommended best practices from SAP are followed and a structured approach is used to ensure a smooth transition with minimal disruption while maximizing business value.

• This assessment forms the basis for a successful SAP S/4HANA transformation and ensures alignment with industry best practices, regulatory compliance and future scalability.

• Migration Strategy Definition – assessment of available transition approaches based on business objectives, technical feasibility and SAP Best Practices.

• Technical Readiness Assessment – conducting a system analysis to assess compatibility, custom code impact, data volume management, integration points and infrastructure readiness for SAP S/4HANA.

• Business Process Impact Analysis – reviewing the latest business process documentation to define the scope and effort required to implement the necessary functions in SAP S/4HANA and to identify opportunities for process optimization.

• Roadmap for Non-SAP Systems and Applications – assessment of third-party and legacy applications regarding their integration with SAP S/4HANA and recommendation of consolidation, migration or replacement strategies.

• Deployment & Implementation Planning – defining a phased approach for implementation, including project schedules, risk mitigation strategies and key milestones aligned with business priorities.

• This transformation takes place in phases: the Discovery phase leads to the Explore phase, which is followed by the Design phase and finally implementation.

• Program management

• Change management

• Requirements management

• Transition management

• Stakeholder management

• Risk management

• Comprehensive coordination

Implementation of anti-money laundering requirements in accordance with AMLA/KYC for an international large bank in Munich

Services provided:

• Clarification of the assignment, definition of the work package structure for the AMLA/KYC implementation project
• AI-supported project planning using my own AI workflow for project management
• Creation of the project management plan
• Resource and capacity planning
• Development of collaboration structures between IT service provider and bank client
• Alignment of responsibilities (RACI matrix)
• Management of 5 project members (core team)
• Project control, project monitoring, project reporting
• Communication management
• Escalation management
• Stakeholder management (11 stakeholders)
• Permanent member of the steering committee
• Project representation internally and externally
• Project reporting, management of decision-making bodies
• Project volume: 506 person-days (development effort)
• Risk management
• Quality management
• Organization and running of workshops

Methods: PMI PMBOK, EVM, GWG, DORA, BAIT, KANBAN, AML, AMLR, AMLA, GWG, KYC

IT environment: JIRA, Confluence, Sharepoint, Kantata Kimble, AI LLM Copilot, ChatGPT, anti-money laundering systems (in-house developments and SMARAGD)

• Several projects in a police context
• Model and document police procedures/projects with Archimate (as-is/to-be) in the context of P20 (BKA)
• Create software architectures with microservices
• POC development with Springboot/Docker/Kubernetes
• Project size: 10 people
• Enterprise architecture management with Togaf and Archimate
• Backend software development Springboot
• DevOps with Kubernetes
• Implemented using: Java 17/21, Springboot 3, P20 architecture, Togaf, Archimate