RAID Experts in Germany

Europe-wide re-platforming & centralization

• Independently created the migration concept and implementation plan for the Europe-wide centralization and consolidation of IT services for around 20 European companies as part of a re-platforming program.
• Migration assessment: analysis of the existing IT, infrastructure, application, and service landscapes of the companies as the basis for the migration strategy.
• Development of the centralized target vision and target architecture based on a modern technology stack, taking platform and containerization approaches into account.
• Design of a highly available central infrastructure in an active-active model across two data centers; consideration of cloud, infrastructure, application, CMDB, and IAM services.
• Development of the migration and transformation roadmap, including defining migration waves, dependencies, requirements, and priorities for the move from decentralized services to the central platform.
• Analysis of technical and organizational dependencies, identification of migration risks, and development of a structured approach for step-by-step migration and centralization.
• Creation of target, solution, and implementation views for each service domain; design of the end-to-end join-move-leave process as a blueprint for the European rollout (Jira/Jira Asset Management).
• Alignment of migration strategy and roadmap with European companies, management, IT, providers, and other stakeholders; presentation of the 12-month roadmap to the Managing Director Europe.

Retained by the client as external advisory anchor following build-up and handover of the programme. I continued to serve as an external mentor/advisor to the internal programme manager, focusing on

• governance,
• risk and dependency management,
• stakeholder alignment,
• delivery discipline and
• change adoption.

• Advise organizations on integrating AI into project and program management practices, delivering measurable productivity improvements
• Designed and implemented an AI agent to improve project communication, transparency, and reporting quality

• Ongoing independent executive practice for ERP/MES, digital manufacturing, IT/OT and program delivery in industrial and regulated environments.
  
  

• Lead transformation and recovery programs across Europe, the US and Asia across programs with total value exceeding EUR 180M. Focus areas include governance reset, multi-site execution, vendor control, ERP/MES target architecture, executive steering and transition to stable operations.
  
  

• Selected current and recent work:**
  
  

• PE-backed Industrial Carve-out, Europe | Transformation & Separation Advisor | February 2026 – Present Supporting carve-out preparation and execution with focus on separation logic, operating model, governance, TSA implications, IT/ERP dependencies and Day-1 readiness. Translating transaction perimeter into executable workstreams across business, IT, operations and finance, with clear decision cadence and risk transparency.
  
  

• Industrial Software & Automation, Europe | Industry Strategy & Value Proposition Advisory | Jul 2025 – Apr 2026 Shaped industry strategy, value proposition and executive positioning for focused industrial software and automation providers in adjacent but distinct markets, including warehouse automation, enterprise architecture, process intelligence and manufacturing transformation. Work included ICP clarity, use-case framing, GTM logic, customer value realization and the translation of ERP/MES, IT/OT and shopfloor reality into scalable, provider-specific market narratives.
  
  

• AI LegalTech Platform, Switzerland | Interim CTO | Sep 2024 – Jun 2025 Defined product, data and technology roadmap for an AI-enabled LegalTech platform under DACH regulatory constraints. Implemented RAG architecture and delivered MVP, pilot clients and partner setup for first revenues and investor readiness.
  
  

• Industrial Components, Switzerland | Manufacturing Transformation Program Lead | Jan 2023 – Dec 2024 Re-established governance and roadmap for an eight-year stalled MES replacement across multiple plants. Aligned ERP and Quality interfaces, restored delivery cadence and improved OEE by more than 15% in a CHF 550M business unit.
  
  

• Pharma & Chemicals, Ireland | GxP Manufacturing Systems Program Lead | May 2020 – Dec 2022 Took over a failing MES/DNC rollout in Covid-19 vaccine manufacturing under strict GxP constraints. Reset governance, validation and site support, restoring operational stability and Day-1 compliance.
  
  

• Premium Automotive, Italy | Paint Shop Digitalization Program Manager | Sep 2020 – Dec 2021 Stabilized a failed MES rollout that had reduced throughput to 8–9 cars per day versus 23 contracted. Increased output to 26–28 cars per day, securing continuity of a premium product line worth more than EUR 1B.
  
  

• Automotive Tier-1, Germany | Manufacturing Transformation Program Manager | Oct 2019 – Jun 2020 Modernized an unstable legacy MES blocking ERP integration and traceability. Defined target architecture, aligned vendors and plants, and enabled more than 20% OT operating cost reduction.

• Engaged business stakeholder to define levels 1, 2 3 & 4 processes.
• Engaged stakeholders to model the As-IS & To-Be business processes in Seeds Processing, Quality Management onto SAP Signavio.
• Identified and highlighted integration points between plant-to-Stock processes and other process areas such as finance and controlling.
• Documented business requirements as user Stories in Jira and categorized each user story as either Gap or Fit.
• Configured and demonstrated Variant Configuration in SAP PP to process owners and stakeholders as proposed solution to satisfy business requirements.
• Proposed workarounds or enhancements to meet requirements that are categorized as gaps.
• Planned the Sprints for Plan-to-Stock, assign and monitor the progress being made in completing user Stories for the active Sprint.
• Created the following PP Variant Configuration master data: Class of Class type 300, Configurable material of material type KMAT, Material variants of material type FERT & assigned the KMAT material to each FERT Material Variant, Super BOM & linked the Super BOM of the configurable material to FERT material variants, Routing and Production version for KMAT material.
• Reviewed list of custom reports currently in use in ECC and identified S4Hana standard analytical reports that satisfies these custom reporting requirements.

Further development & digitalization of key sales and application processes in a regulated banking environment, including requirements structuring, roadmap work, and AI-supported use case evaluation

Responsibilities & impact:

• Support of existing digital products in the sense of stable operations (keep the lights on) amid growing regulatory complexity
• Product vision and derivation of a consistent, feasible roadmap
• Identification, structuring, and evaluation of AI-supported use cases at the interface of business, IT, and the regulatory environment
• Analysis, structuring, and translation of complex business requirements into epics and user stories
• Moderation of team, stakeholder, and alignment formats to ensure clarity of goals, collaboration, and decision-making
• Maintenance of transparent structures and documentation (LeanIX, application profiles, runbooks)

Contribution to results:

Stabilization and further development of key financial processes under high regulatory and technical complexity. Improved transparency, decision-making, and implementability through structured requirements, reviewable documentation, and AI-supported ways of working.

• Plan & Prepare (Site Design & Readiness): Inventory & Design: Dell PowerEdge R-Series, Aruba switches (L2/L3), notebooks/peripherals; serials/asset tags, IPv4/IPv6 addressing, VLAN-/DHCP-/DNS plan

• Runbooks/MOPs: site rollout runbook, backout strategy (<15–30 min), risk register, communication matrix; approvals via CAB/change

• Images/Packages: Golden Image (Win10/11), driver packs, BIOS/UEFI baseline; O365/Teams/OneDrive KFM; BitLocker policies; MECM/SCCM, Intune/Autopilot, MDT/WinPE

• Logistics: shipping/customs clearance, RMA/DOA, on-site spares; tools (barcode scanner, label printer), "Go-Bag" (cables, SFPs, console cables)

• Deliver (on-site implementation): End devices: swap & migration (USMT/OneDrive KFM), peripherals (ATB/BT printers, scanners, boarding gate hardware); domain join, compliance checks, O365 activation, printers/queues, network drives

• Acceptance: functional tests for DCS/CUTE/CUPPS/CUSS stations, ticketing/check-in workflows, boarding gates

• Server (R-Series): rack & stack, cabling (PDU redundancy, fiber/copper), labeling/naming; firmware/RAID (PERC), Lifecycle Controller, iDRAC network; Windows Server 2022/2025 + CIS/BSI hardening; agents (backup/AV/EDR/monitoring), time service/NTP auth, Syslog/SNMPv3

• Network (Aruba): VLANs, LACP trunks, MSTP root; PortFast + BPDU Guard at the edge; QoS (EF/AF); dual stack (v4/v6), DHCP relay. NAC/802.1X with ClearPass/Radius/TACACS+, roles + MAB fallback; guest isolation, ACLs (Guest→Mgmt deny). Telemetry: sFlow, SNMPv3, Syslog→SIEM; LLDP→inventory/CMDB

• Airport specifics: CUTE/CUPPS/CUSS terminals; DCS/Amadeus/SITA connectivity; FIDS (read-only); bag tag/boarding pass printing; changes in off-peak/night windows

• Stabilize (hypercare): first-day support, KPI tracking (login times, ticket volume, error classes), QoS fine-tuning

• Troubleshooting: Wireshark/iperf, event logs, switch counters, sFlow flows; fast incident handling as SPOC

• Knowledge transfer: short training sessions for station teams, mini-runbooks (fault/recovery)

• Close (documentation & handover): docs & CMDB: final configs (switch/server), topology/patch plans, IP tables, serial/asset lists, before/after photos

• Acceptance & sign-off: UAT protocols, functional evidence (use cases), return/reuse of old hardware

• Lessons learned: risks, standard packages, driver freeze, "known issues"

• Interfaces/communication: station IT, airport IT, SOC/NOC, ground ops/ramp/check-in, provider (SITA/Amadeus). ITSM: ServiceNow (Inc/Req/Change/KB), handover to BAU

• Transformed the marketing department of a global logistics and transport manufacturer in Germany, identifying value-driving measures, coordinating key stakeholders like CMO and CSO, and designing and implementing revenue-driving initiatives.
• Led a strategic transformation & change-management and implementation project for the CMO and CPO of a KKR portfolio company (HQ in NYC & Geneva), optimizing PMO structures, designing and leading executive workshops, managing executive stakeholders, and reporting across key global markets.
• Identified and quantified growth and cost-cutting opportunities for a global F&B/FMCG manufacturer & distributor through market sizing, competitive analysis, and profitability assessments, highlighting €300 m e-commerce growth potential and €100 m savings.
• Directed internal communications and PMO for an enterprise-wide analytics initiative at a global pharma company, creating executive-ready packs, newsletters, and storylines for leadership, while maintaining RAID/critical path and aligning 10+ workstreams across regions.
• Designed and directed a national go-to-market marketing strategy covering customer segmentation, digital/offline touchpoints, and e-commerce journeys for the German commercial lead of a new therapy at a global pharma corporation, earning ‘lighthouse project’ recognition by the country CEO.
• Led a project and team for the board of a DAX-40 company in a comprehensive organizational transformation strategy, managing scopes, budgets, timelines, and stakeholders to deliver a strategy affecting over 100,000 employees globally.
• Upgraded reporting and organizational structure for an automotive e-commerce marketplace, driving operational efficiency and supporting €615 m annual revenue.

• Led multiple concurrent, enterprise-scale technical programs spanning backend services, APIs, identity platforms, cloud infrastructure, and security
• Actively participated in system architecture and design reviews, validating service interactions, data flows, security models, and scalability requirements
• Worked hands-on with engineering teams to decompose complex initiatives into technical epics, stories, and deliverables
• Reviewed technical approaches, migration strategies, and rollout plans to minimize operational and security risk
• Delivered SSO, MFA, directory services, SaaS integrations, and platform modernization impacting tens of thousands of users globally
• Drove Agile delivery across globally distributed teams; facilitated ceremonies, resolved blockers, and improved engineering throughput
• Established technical RAID logs, dependency maps, and milestone-based execution plans in regulated enterprise environments
• Acted as a trusted technical partner to senior leadership, translating complex engineering topics into business-relevant outcomes

• Mobile Device & Mobile Application Management (MDM & MAM)
• MDM project management to comply with corporate policies
• Integration of new internally and externally hosted software solutions
• MDM & MAM system: Ivanti MobileIron EPMM
• Collaborative documentation processes and coordination of external service providers
• Organization of virtual training sessions for employee development
• Responsible for device administration and software distribution
• Interface management with the infrastructure provider
• Ensuring smooth IT operations
• Incident and change management
• Automation and optimization of IT infrastructure
• Creation of user documentation
• Handling and advising on customer inquiries and incidents
• Windows system administration
• Ticket system: Matrix42
• Network administration

• Led a 5-member team to deploy mobile banking solutions for 500,000+ users, improving service efficiency by 30%.
• Collaborated with vendors to upgrade CRM systems, reducing technical errors by 25%.
• Conducted market analysis to identify fintech trends, influencing branch-level strategies.

• Planning, documentation, installation, and configuration for customer projects
• Fortinet Firewall, FortiAnalyzer, FortiManager
• Cisco FMC (Firewall Management Control)
• WLAN survey and report creation with the Ekahau tool
• Cisco Meraki
• Alcatel Switches
• Cisco Switches, Cisco Nexus Switches
• Project management with customers, SLA contracts

• Operation and administration of Windows 2016 / 2019 servers and domains
• Infrastructure services (Active Directory, ADFS, AD Azure Connect, DHCP, DNS, Group Policies)
• Consulting, support and troubleshooting of customer systems
• Documentation and concept design in the area of MS Active Directory
• Updating operation, process and system documentation
• Ticket handling (remote analysis and resolution via incident, change and problem management)
• Technologies: Windows 2022, Active Directory, ADFS, AD Azure Connect, DHCP, DNS, GPO, VMware vSphere, CheckMK, Exchange 2019, PowerShell, Jira, Confluence, Office 365, Matrix42, NetApp, Ansible

• Shift planning with Microsoft Shifts in Teams

• Regular filling, maintenance and repair of the Nespresso Cube in Munich (Karlsplatz, Galeria Kaufhof at Stachus)

• Ensuring continuous sales and a positive customer experience around the clock