QNAP Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used QNAP
Vicenco K.
Last position:
ITSM Project Manager (self-employed)
Unified ITSM framework
- Definition of a company-wide ITSM target picture
- Introduction of a uniform service structure across all business units
SLA and OLA management
- Building a standardized SLA framework
- Definition of service classes (Business Critical, Standard, Low Priority)
- Introduction of OLAs between internal teams
- Building meaningful SLA reporting
- Definition of KPI and service dashboards for business units
Service portfolio management
- Definition of service descriptions
- If needed, preparing possible cost and service billing
Ticketing & processes
- Incident management
- Uniform ticket categories
- Standardized prioritization
- Escalation matrix
- Automations
- Self-service optimization
Request fulfillment
- Service catalog across all business units
- Approval workflows
Problem management
- Introduction of root cause analysis
- Known error database
- Problem review process
Complete asset management concept
- Hardware lifecycle management
- Software lifecycle management
- Leasing lifecycle
- Mobile device lifecycle
- Monitor lifecycle
- Phone lifecycle
Processes
- Procurement
- Goods receipt
- Inventory
- Assignment
- Return
- Disposal
- Leasing return Goal: single source of truth for all assets
CMDB design
- Definition of all configuration items:
- Workplace
- Notebooks
- Monitors
- Mobile phones
- Printers
Infrastructure
- Servers
- Firewalls
- Switches
- WLAN
- Storage
- Backup systems
Cloud
- Azure resources
- Microsoft 365
- SaaS services
Relationships
- User ↔ Asset
- Asset ↔ Service
- Service ↔ Infrastructure
- Location ↔ Asset
- Goal: make all service dependencies visible
Software asset & license management
- License management concept
- License balancing
- Compliance reporting
- Microsoft license management
- Adobe license management
- SaaS management
- Contract management
- Renewal management
Interfaces & automation Existing systems
- Workday
- Joiner
- Mover
- Leaver
TESMA
- Leasing data
- Contract data
Matrix42
- Asset synchronization
- User synchronization
Active Directory / Entra ID
- User management
Microsoft 365
- License assignment
- Group management
Dormakaba
Access processes
Lifecycle services
Monitoring platforms
- PRTG
- Palo Alto
- Cisco
Reporting & KPI framework
- Definition of a management dashboard
- KPIs
- Ticket volume
- SLA fulfillment
- MTTR
- First resolution rate
- Asset accuracy
- License compliance
- Change success rate
- Service availability
- Degree of automation
Network redesign support
- Governance
- Support of the network redesign from an ITSM point of view
- Definition of affected services
- Change management structure
- Communication concept
CMDB integration
- Recording of all network components
- Service mapping
- Dependency analysis
Validation of documentation and knowledge base articles
- Network documentation
- Operations documentation
- Standard changes
Monitoring & event management
- Target picture
- Central monitoring concept
- Event management process
- Alerting strategy
- Escalation model
Systems
Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions
Audit, compliance & information security
- ISO 27001 consulting
- TISAX consulting
- NIS2 preparation - consulting
- Audit-ready processes
- Documentation structure
- Evidence tracking in Matrix42
Roadmap
- 12-month roadmap
- Prioritization of all measures
- Quick wins
- Medium-term projects
- Long-term target picture
- Documentation
Andreas F.
Last position:
Project Manager & Portfolio Owner for Infrastructure (Automotive) at MHP Management- und IT-Beratung GmbH
- Overall coordination of service providers for all infrastructure topics at a production site being set up in Baden-Württemberg
- Design and finding solutions for internet connectivity, building office communication networks, setting up WLAN in production and administration buildings, IP address management, password policies, time tracking, access control systems, backup strategies, emergency power planning, operating concepts, cost planning, event management, workplace setup including laptop/mobile phones/telephony, remote support, print servers
- Selecting suitable external service providers and planning to meet needs for spare parts, repairs, on-site service, network and workplace support including on-site system replacement by providers
- Choosing suitable external service providers for facility management and building technology (fiber optic connections, data center infrastructure, cable ducts etc.)
- Coordination with clients and service providers
- Escalation management, schedule control
- On-site presence for service meetings and managing service providers
Thomas M.
Last position:
Consultant / System Administrator / IT Analyst at Thomas Martini IT-Services
- Analysis and audit of the current situation on-site and at customer locations
- Planning of IT infrastructures and advice on new hardware purchases as well as migration planning
- Planning and management of the IT budget
- Configuration and support of IT hardware under Windows 7, 8.x, 10 and Mac OS
- Review and update of documentation with regard to GDPR
- Analysis and expansion of technical and organizational measures in accordance with GDPR and BDSG
- Training of employees
- Training in AI-Assistant Consulting and Cybersecurity with AI
- Recording the current state and planning the target state
- 2nd/3rd level support (C/S/N)
- Technical environment: Exchange Administration, Active Directory, MS Server 2016 R2, MS Server 2022, MS SQL Developer, MS SQL, Visual Studio 2013+, Tivoli Monitoring, Tivoli Remote, TeamViewer, weclapp CRM Solution, RA-Micro, IT Compliance, Citrix, UltraEdit, SCCM, Windows XP–11, Office 2010–M365, VPN Solutions, Lexware Solutions, OKI Management Solutions, LogMyTime, SAGE Systems
Guido K.
Last position:
IT Consultant / Owner at Guido Krauß IT-Consulting
Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.
- IT security consulting and implementation of technical protective measures
- Windows server and client support, patch management, user support
- M365 – Entra ID – MS Azure administration
- Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
- Support of virtual systems based on Hyper-V, VMware, and Proxmox
- Backup and recovery concepts including test recovery, documentation, and handover
- Introduction and maintenance of IT documentation, asset management, and inventory tracking
- Implementation of measures related to IT baseline protection, emergency manuals, and BCM
- On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes
Security awareness and practical sensitization of users and IT staff
Stephan L.
Last position:
IT Generalist at SThree
- Software packaging and distribution with SCCM/MECM
- Application responsibility and support (50–100 applications)
- Documentation via ticket system
- User management via AD console
- Software updates and distribution
- Maintenance and updating of software packages
- Customizing scripts with PowerShell
- Rolling out and implementing new software
- Supporting IT security and compliance
Tools and software: Confluence, M365, Active Directory, Intune, Endpoint Management, SCCM/MECM, PowerShell, VMware Hardware: Lenovo, Cherry, Plantronics, Jabra + peripherals
David B.
Last position:
Acting Partner at Bliestal Consulting UG
- Redesigning cablewise infrastructure with CAT 8.1 keystones, measuring the speed and quality of the new installation with Pockethernet, documentation at a local saddlery
- CAT 8.1 installation and building a data center, site linking, VPN and VLAN configuration for a local car dealership, implementation of IT-Security standards like virus protection (G Data) and firewalling (OPNSense)
- Relocation of a tax office with redesign of the IT infrastructure, virus protection (G Data) and backup solutions (QNAP)
- Planning, conception and implementation of an inhouse data center, BSI-compliant for commercial laundry (including Proxmox-based virtualization of existing infrastructures, QNAP, G Data, OPNSense, APC)
- Implementation and conception of security solutions in the SME sector
- Collaboration on the IT-security concept for the Bremen network of authorities (in the dLAN network)
- Creation of IT-security concept VOIS (modules MESO, KFZ/iKFZ) including audit preparation for KBA
- Expansion of the IT-security concept for the online service for electronic residence registration (eWA) to include use as an eFA (one-for-all) service (nationwide)
- Expansion of the IT-security concept to include modules wos & wvp
- Concept development for the implementation of DIN SPEC 27076 at MSEs and SMEs
- Creation and evaluation of emergency concepts
- Creation and evaluation of response actions and BCM plans
- Assessment of existing business continuity management (ISO 22301)
- Development of BCM strategy options
- Conducting awareness training
Dirk B.
Last position:
Senior Consultant Database Administration and SQL at Bliestal Consulting UG
- Complete redesign of IT infrastructure including setup of a server room according to BSI standards, new network concept and planning.
- Development of security concepts and IT security consulting for the DHCP/DNS election sector.
- Support of project management for the customer in the VOIS | MESO area.
- Technical support for setting up the IT infrastructure in new offices, including firewall configuration, router setup and network planning.
- Setup and configuration of the service management and ticket system JIRA.
- Implementation and administration of the Azure (Entra) environment for all employees.
- Setup and administration of the Confluence environment.
- Planning, setup, configuration and administration of the entire Atlassian Collaboration Suite.
- Development of BCM strategy options.
- Development and implementation of measures and creation of BCM plans, as well as evaluation of existing BCM.
John R.
Last position:
Consultant / Project Manager at DevOps Company
Datacenter setup, updates, connectivity and Disaster recovery setup.
Technologies used: VMware ESXi 8, DevOps, Office 365, VM, Hyper-V, Workplace, Power BI.
Michael P.
Last position:
Windows Client Engineer (120k users) at UniCredit S.p.A.
- Rolling out M365 in a complex environment
- Hybrid environments with Entra Hybrid Join and pre-provisioning
- Packaging with PowerShell Deployment Toolkit
- Troubleshooting / last-level support
- Co-management with SCCM
- Developing packages and scripts for Intune Autopilot
- Migration planning from network file shares to OneDrive / Teams
- Introducing user profile management with OneDrive
- Windows operating system design
- GPO design for the operating system and other applications
- Browser design and configuration
- OS upgrade planning (Windows 10 20H2-22H2 / Windows 11 22H2-24H2)
- Application lifecycle management / application ownership
Markus K.
Last position:
Administration / Support at Hessische Zentrale für Datenverarbeitung
- Operation and development support (Linux, Tomcat)
- Web release builds with Jenkins and deployment
- Monitoring and operation planning
- Support for Online Access Act (OZG)
- Data queries and corrections in Oracle SQL via CloudBeaver and Rundeck
- Keycloak administration
- Regression testing and documentation in Jira
- Development of complex address database with MS Access/VBA
- Creation of documentation and guides in XWiki
Frank A.
Last position:
Business Analysis, Process Optimization, Requirements Engineering, Documentation, Training, Support at Private sector, small businesses, partnerships
- Restructured network architecture/topology and then installed, configured, and tested the network at a small company.
- Fixed server (permissions and roles) and connection issues (WAN, (V)LAN, WLAN).
- Supported and maintained the infrastructure.
- Created documents like manuals, architecture, and design documents.
- Revised manuals and technical documents and created VBA macros.
- Used AI and basic prompting as well as writing AI queries.
- Adjusted workflows to meet legal requirements and improved existing workflows.
- Conducted training and workshops for adjustments, updates, and changed workflows.
- Modeling basis: BPMN.
- System environment: MS Office 2019/365, Win10/11, Teams, Netgear (switch), QNAP, Synology (NAS), Linux (Ubuntu).
Heiko S.
Last position:
Consultant Managed Print Service at ALDI Einkauf SE & Co. oHG
- Incident management of the existing printer fleet (multivendor)
- Technical consulting and support for the transition to a managed print service based on HP hardware and LRS software (VPSX / mfpsecure / VSPA) as the backend for a secure print / Follow Me solution
- Design and implementation of a hybrid operation for direct printing in branches
Georgios G.
Last position:
ALM Lead Consultant Codebeamer at Gitsysteme
- Defined workflows for Codebeamer
- Trained and onboarded team members
- Utilized Jira as ticketing system
- Managed project combining agile and ITIL methodologies
Discover over 15,000 top freelancers
Statistics of experts using QNAP
Aggregated from the professional profiles of matched freelancers.
Experience
28 years
Position duration
2.6 years
Positions per freelancer
15
Top business areas
Information Technology, Customer Service, Operations
Top industries
Information Technology, Banking and Finance, Professional Services
Certification focus areas
Information Technology, Project Management, Human Resources
Bachelor's degree or higher
38%
Master's degree or higher
13%
Certifications per freelancer
4
Most common languages
German, English, French
Speak two or more languages
100%
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using QNAP
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
QNAP experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (100%)
- Banking and Finance (69%)
- Professional Services (54%)
- Telecommunication (54%)
- Manufacturing (46%)
- Government and Administration (46%)
- Automotive (31%)
- Energy (31%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
QNAP in business storage
QNAP is a vendor of network-attached storage systems, commonly called QNAP NAS. Companies use these appliances for shared files, backups, archives, media workflows and private cloud services. A QNAP system can serve offices, production sites and distributed teams while keeping data under the company’s control.
NAS architecture and services
A QNAP environment combines storage hardware with the QTS or QuTS hero operating system. Depending on the model and requirements, it can use RAID, snapshots, SSD caching, encryption, user permissions and high-availability features. Specialists also configure applications for synchronization, collaboration, surveillance, containers and virtual machines.
- Plan capacity, RAID layouts and storage pools
- Configure shares, permissions and identity integration
- Set up snapshots, replication and backup targets
- Connect remote offices and approved cloud services
Projects that use QNAP
QNAP appears in projects where reliable shared storage must be deployed without building a large data-centre platform. Typical work includes replacing file servers, creating backup repositories and supporting video or design teams with large files. It can also provide a compact virtualization or container host for selected workloads.
- File services for offices and manufacturing locations
- Backup and disaster-recovery environments
- Media production and surveillance storage
- Private cloud access for distributed teams
When companies need specialists
Freelance expertise helps when an organisation is selecting hardware, migrating data or recovering from an unstable configuration. It is also valuable when a QNAP NAS must connect securely to Microsoft Active Directory, LDAP, VMware, Proxmox, cloud storage or an existing backup strategy. In Germany, on-site work may matter for racks, cabling and local network changes, while much of the planning and administration can happen remotely.
Skills beyond QNAP
Strong professionals understand storage design rather than only the device interface. They bring knowledge of TCP/IP networking, DNS, VLANs, firewalls, Linux, Windows file services and backup principles. Experience with 10GbE, SMB, NFS, S3-compatible storage, containers and virtualization helps when QNAP is part of a wider infrastructure.
What quality looks like
A capable specialist starts with data classification, recovery objectives, access requirements and growth plans. They document the configuration, test restores and separate production data from backup copies. They also explain trade-offs between QTS and QuTS hero, local storage and cloud services, and convenience and security. Good delivery leaves clear procedures that an internal team can operate after the project ends.
Frequently asked questions
Not sure where to start with QNAP? These answers cover the essentials.
Companies use QNAP NAS systems for shared files, backups, archives, media libraries, surveillance recording and private cloud access. Some models also host containers or virtual machines for carefully selected workloads.
Compared with QNAP, Synology offers a different hardware and software ecosystem, while a traditional file server may provide more control over operating-system components. The right choice depends on storage performance, applications, identity integration, support needs and how much administration the internal team wants to handle.
A strong QNAP specialist should understand networking, DNS, VLANs, firewalls, Windows permissions and Linux services. Backup design, Active Directory or LDAP, virtualization, containers and cloud storage are useful when the NAS supports a broader infrastructure.
The required background depends on the scope of the QNAP work. A straightforward share setup may need focused configuration skills, while a migration, multi-site deployment or recovery design calls for experience with storage architecture, security and tested backup procedures.
Many QNAP tasks can be planned and completed remotely, including configuration reviews, permission design, monitoring and backup testing. On-site support may still be useful in Germany for hardware installation, cabling, network changes or access to systems that cannot be reached securely from outside.
Before changing QNAP settings, a specialist should confirm capacity needs, data sensitivity, recovery objectives, network constraints and existing backup copies. They should also review firmware compatibility, user groups, remote-access paths and the planned restore process.
Quality QNAP work is documented, recoverable and aligned with business requirements. Ask for a clear storage layout, permission model, security controls, monitoring approach and evidence that backups and restores were tested rather than merely enabled.
A QNAP brief may refer to QTS, QuTS hero, QNAP NAS, Hybrid Backup Sync, Container Station or Virtualization Station. A specialist should connect those components to the required outcome instead of selecting features without checking hardware, licensing, performance and operational fit.
The average hourly rate of freelancers in Germany who have used QNAP in their recent projects is 94 €, which corresponds to a daily rate of about 753 € based on an 8-hour working day.
Of the freelancers in Germany who have used QNAP in their recent projects, 38% hold at least a Bachelor's degree and 13% hold at least a Master's degree.
On average, freelancers in Germany who have used QNAP in their recent projects have 28 years of professional experience, with a single engagement typically lasting around 2.6 years.
The most common languages among freelancers in Germany who have used QNAP in their recent projects are German (100%), English (100%), and French (46%).
The most common industries among freelancers in Germany who have used QNAP in their recent projects are Information Technology (100%), Banking and Finance (69%), and Professional Services (54%).
The most common business areas among freelancers in Germany who have used QNAP in their recent projects are Information Technology (100%), Customer Service (85%), and Operations (85%).
Main locations of FRATCH Experts, who have recently used QNAP
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
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Philipp Thomaschewski
FRATCH CEO
