QNAP Experts in Germany
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Meet FRATCH Experts in Germany, who have recently used QNAP
Vicenco Kenk
Last position:
ITSM Project Manager (self-employed)
Unified ITSM framework
- Definition of a company-wide ITSM target picture
- Introduction of a uniform service structure across all business units
SLA and OLA management
- Building a standardized SLA framework
- Definition of service classes (Business Critical, Standard, Low Priority)
- Introduction of OLAs between internal teams
- Building meaningful SLA reporting
- Definition of KPI and service dashboards for business units
Service portfolio management
- Definition of service descriptions
- If needed, preparing possible cost and service billing
Ticketing & processes
- Incident management
- Uniform ticket categories
- Standardized prioritization
- Escalation matrix
- Automations
- Self-service optimization
Request fulfillment
- Service catalog across all business units
- Approval workflows
Problem management
- Introduction of root cause analysis
- Known error database
- Problem review process
Complete asset management concept
- Hardware lifecycle management
- Software lifecycle management
- Leasing lifecycle
- Mobile device lifecycle
- Monitor lifecycle
- Phone lifecycle
Processes
- Procurement
- Goods receipt
- Inventory
- Assignment
- Return
- Disposal
- Leasing return Goal: single source of truth for all assets
CMDB design
- Definition of all configuration items:
- Workplace
- Notebooks
- Monitors
- Mobile phones
- Printers
Infrastructure
- Servers
- Firewalls
- Switches
- WLAN
- Storage
- Backup systems
Cloud
- Azure resources
- Microsoft 365
- SaaS services
Relationships
- User ↔ Asset
- Asset ↔ Service
- Service ↔ Infrastructure
- Location ↔ Asset
- Goal: make all service dependencies visible
Software asset & license management
- License management concept
- License balancing
- Compliance reporting
- Microsoft license management
- Adobe license management
- SaaS management
- Contract management
- Renewal management
Interfaces & automation Existing systems
- Workday
- Joiner
- Mover
- Leaver
TESMA
- Leasing data
- Contract data
Matrix42
- Asset synchronization
- User synchronization
Active Directory / Entra ID
- User management
Microsoft 365
- License assignment
- Group management
Dormakaba
Access processes
Lifecycle services
Monitoring platforms
- PRTG
- Palo Alto
- Cisco
Reporting & KPI framework
- Definition of a management dashboard
- KPIs
- Ticket volume
- SLA fulfillment
- MTTR
- First resolution rate
- Asset accuracy
- License compliance
- Change success rate
- Service availability
- Degree of automation
Network redesign support
- Governance
- Support of the network redesign from an ITSM point of view
- Definition of affected services
- Change management structure
- Communication concept
CMDB integration
- Recording of all network components
- Service mapping
- Dependency analysis
Validation of documentation and knowledge base articles
- Network documentation
- Operations documentation
- Standard changes
Monitoring & event management
- Target picture
- Central monitoring concept
- Event management process
- Alerting strategy
- Escalation model
Systems
Cisco
Palo Alto
Fortinet
Rubrik
Veeam
Matrix42
Azure
Microsoft 365 Automation
Ticket creation from monitoring
Escalations
Standard actions
Audit, compliance & information security
- ISO 27001 consulting
- TISAX consulting
- NIS2 preparation - consulting
- Audit-ready processes
- Documentation structure
- Evidence tracking in Matrix42
Roadmap
- 12-month roadmap
- Prioritization of all measures
- Quick wins
- Medium-term projects
- Long-term target picture
- Documentation
Andreas Fischer
Last position:
Project Manager & Portfolio Owner for Infrastructure (Automotive) at MHP Management- und IT-Beratung GmbH
- Overall coordination of service providers for all infrastructure topics at a production site being set up in Baden-Württemberg
- Design and finding solutions for internet connectivity, building office communication networks, setting up WLAN in production and administration buildings, IP address management, password policies, time tracking, access control systems, backup strategies, emergency power planning, operating concepts, cost planning, event management, workplace setup including laptop/mobile phones/telephony, remote support, print servers
- Selecting suitable external service providers and planning to meet needs for spare parts, repairs, on-site service, network and workplace support including on-site system replacement by providers
- Choosing suitable external service providers for facility management and building technology (fiber optic connections, data center infrastructure, cable ducts etc.)
- Coordination with clients and service providers
- Escalation management, schedule control
- On-site presence for service meetings and managing service providers
Thomas Martini
Last position:
Consultant / System Administrator / IT Analyst at Thomas Martini IT-Services
- Analysis and audit of the current situation on-site and at customer locations
- Planning of IT infrastructures and advice on new hardware purchases as well as migration planning
- Planning and management of the IT budget
- Configuration and support of IT hardware under Windows 7, 8.x, 10 and Mac OS
- Review and update of documentation with regard to GDPR
- Analysis and expansion of technical and organizational measures in accordance with GDPR and BDSG
- Training of employees
- Training in AI-Assistant Consulting and Cybersecurity with AI
- Recording the current state and planning the target state
- 2nd/3rd level support (C/S/N)
- Technical environment: Exchange Administration, Active Directory, MS Server 2016 R2, MS Server 2022, MS SQL Developer, MS SQL, Visual Studio 2013+, Tivoli Monitoring, Tivoli Remote, TeamViewer, weclapp CRM Solution, RA-Micro, IT Compliance, Citrix, UltraEdit, SCCM, Windows XP–11, Office 2010–M365, VPN Solutions, Lexware Solutions, OKI Management Solutions, LogMyTime, SAGE Systems
Guido Krauß
Last position:
IT Consultant / Owner at Guido Krauß IT-Consulting
Self-employed consulting, implementation, and support of IT infrastructures with a focus on IT security, network and server administration, virtualization, backup & recovery, IT documentation, asset management, and business continuity management.
- IT security consulting and implementation of technical protective measures
- Windows server and client support, patch management, user support
- M365 – Entra ID – MS Azure administration
- Planning, installation, and operation of LAN, WAN, WLAN, and VLAN infrastructures, Cisco, HP, Netgear, Sophos, Securepoint
- Support of virtual systems based on Hyper-V, VMware, and Proxmox
- Backup and recovery concepts including test recovery, documentation, and handover
- Introduction and maintenance of IT documentation, asset management, and inventory tracking
- Implementation of measures related to IT baseline protection, emergency manuals, and BCM
- On-/offboarding concepts with a focus on permissions, devices, data access, and handover processes
Security awareness and practical sensitization of users and IT staff
Stephan Le Anh
Last position:
IT Generalist at SThree
- Software packaging and distribution with SCCM/MECM
- Application responsibility and support (50–100 applications)
- Documentation via ticket system
- User management via AD console
- Software updates and distribution
- Maintenance and updating of software packages
- Customizing scripts with PowerShell
- Rolling out and implementing new software
- Supporting IT security and compliance
Tools and software: Confluence, M365, Active Directory, Intune, Endpoint Management, SCCM/MECM, PowerShell, VMware Hardware: Lenovo, Cherry, Plantronics, Jabra + peripherals
David Bleyer
Last position:
Acting Partner at Bliestal Consulting UG
- Redesigning cablewise infrastructure with CAT 8.1 keystones, measuring the speed and quality of the new installation with Pockethernet, documentation at a local saddlery
- CAT 8.1 installation and building a data center, site linking, VPN and VLAN configuration for a local car dealership, implementation of IT-Security standards like virus protection (G Data) and firewalling (OPNSense)
- Relocation of a tax office with redesign of the IT infrastructure, virus protection (G Data) and backup solutions (QNAP)
- Planning, conception and implementation of an inhouse data center, BSI-compliant for commercial laundry (including Proxmox-based virtualization of existing infrastructures, QNAP, G Data, OPNSense, APC)
- Implementation and conception of security solutions in the SME sector
- Collaboration on the IT-security concept for the Bremen network of authorities (in the dLAN network)
- Creation of IT-security concept VOIS (modules MESO, KFZ/iKFZ) including audit preparation for KBA
- Expansion of the IT-security concept for the online service for electronic residence registration (eWA) to include use as an eFA (one-for-all) service (nationwide)
- Expansion of the IT-security concept to include modules wos & wvp
- Concept development for the implementation of DIN SPEC 27076 at MSEs and SMEs
- Creation and evaluation of emergency concepts
- Creation and evaluation of response actions and BCM plans
- Assessment of existing business continuity management (ISO 22301)
- Development of BCM strategy options
- Conducting awareness training
Dirk Behringer
Last position:
Senior Consultant Database Administration and SQL at Bliestal Consulting UG
- Complete redesign of IT infrastructure including setup of a server room according to BSI standards, new network concept and planning.
- Development of security concepts and IT security consulting for the DHCP/DNS election sector.
- Support of project management for the customer in the VOIS | MESO area.
- Technical support for setting up the IT infrastructure in new offices, including firewall configuration, router setup and network planning.
- Setup and configuration of the service management and ticket system JIRA.
- Implementation and administration of the Azure (Entra) environment for all employees.
- Setup and administration of the Confluence environment.
- Planning, setup, configuration and administration of the entire Atlassian Collaboration Suite.
- Development of BCM strategy options.
- Development and implementation of measures and creation of BCM plans, as well as evaluation of existing BCM.
John Rouse
Last position:
Consultant / Project Manager at DevOps Company
Datacenter setup, updates, connectivity and Disaster recovery setup.
Technologies used: VMware ESXi 8, DevOps, Office 365, VM, Hyper-V, Workplace, Power BI.
Michael Pangerl
Last position:
Windows Client Engineer (120k users) at UniCredit S.p.A.
- Rolling out M365 in a complex environment
- Hybrid environments with Entra Hybrid Join and pre-provisioning
- Packaging with PowerShell Deployment Toolkit
- Troubleshooting / last-level support
- Co-management with SCCM
- Developing packages and scripts for Intune Autopilot
- Migration planning from network file shares to OneDrive / Teams
- Introducing user profile management with OneDrive
- Windows operating system design
- GPO design for the operating system and other applications
- Browser design and configuration
- OS upgrade planning (Windows 10 20H2-22H2 / Windows 11 22H2-24H2)
- Application lifecycle management / application ownership
Markus Kraft
Last position:
Administration / Support at Hessische Zentrale für Datenverarbeitung
- Operation and development support (Linux, Tomcat)
- Web release builds with Jenkins and deployment
- Monitoring and operation planning
- Support for Online Access Act (OZG)
- Data queries and corrections in Oracle SQL via CloudBeaver and Rundeck
- Keycloak administration
- Regression testing and documentation in Jira
- Development of complex address database with MS Access/VBA
- Creation of documentation and guides in XWiki
Frank Alexa
Last position:
Business Analysis, Process Optimization, Requirements Engineering, Documentation, Training, Support at Private sector, small businesses, partnerships
- Restructured network architecture/topology and then installed, configured, and tested the network at a small company.
- Fixed server (permissions and roles) and connection issues (WAN, (V)LAN, WLAN).
- Supported and maintained the infrastructure.
- Created documents like manuals, architecture, and design documents.
- Revised manuals and technical documents and created VBA macros.
- Used AI and basic prompting as well as writing AI queries.
- Adjusted workflows to meet legal requirements and improved existing workflows.
- Conducted training and workshops for adjustments, updates, and changed workflows.
- Modeling basis: BPMN.
- System environment: MS Office 2019/365, Win10/11, Teams, Netgear (switch), QNAP, Synology (NAS), Linux (Ubuntu).
Heiko Schönenberg
Last position:
Consultant Managed Print Service at ALDI Einkauf SE & Co. oHG
- Incident management of the existing printer fleet (multivendor)
- Technical consulting and support for the transition to a managed print service based on HP hardware and LRS software (VPSX / mfpsecure / VSPA) as the backend for a secure print / Follow Me solution
- Design and implementation of a hybrid operation for direct printing in branches
Georgios Gavrikoudis
Last position:
ALM Lead Consultant Codebeamer at Gitsysteme
- Defined workflows for Codebeamer
- Trained and onboarded team members
- Utilized Jira as ticketing system
- Managed project combining agile and ITIL methodologies
Discover over 15,000 top freelancers
Statistics of experts using QNAP
Aggregated from the professional profiles of matched freelancers.
Experience
28 years
Position duration
2.6 years
Positions per freelancer
15
Top business areas
Information Technology, Customer Service, Operations
Top industries
Information Technology, Banking and Finance, Professional Services
Certification focus areas
Information Technology, Project Management, Human Resources
Bachelor's degree or higher
38%
Master's degree or higher
13%
Certifications per freelancer
4
Most common languages
German, English, French
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Germany using QNAP
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
QNAP at a glance
QNAP is used for network storage, backup, and file services in business environments. It appears in setups built around QNAP NAS, QTS, and QuTS hero, often where teams need shared storage, snapshots, remote access, or simple private cloud features.
Typical work
- Initial setup and secure hardening
- RAID, storage pool, and volume design
- Backup jobs with Hybrid Backup Sync
- Snapshot planning and recovery testing
- Remote access and user permissions
Ecosystem skills
Strong QNAP specialists know the device layer and the surrounding stack. They work with SMB and NFS shares, iSCSI, LDAP or Active Directory, VPN access, and apps such as Container Station or Virtualization Station when the NAS does more than store files.
When companies bring in help
Teams usually need outside expertise when a QNAP system is replacing older file servers, a backup plan must be fixed, or access rules need a clean redesign. In Germany, this often comes up in offices, agencies, production sites, and distributed teams that need on-site rollout and remote support.
What good specialists do
A strong QNAP professional plans storage with care, checks firmware and security settings, and documents recovery steps. They test restores, avoid risky shortcuts, and make sure the final setup fits the way people actually work with data.
Common project outcomes
QNAP work often ends with a stable NAS, clear permissions, reliable backup, and a setup that is easy to maintain. It may also include migration from another NAS brand, such as Synology, or tuning a QNAP Systems environment for faster file sharing and safer recovery.
Frequently asked questions
Not sure where to start with QNAP? These answers cover the essentials.
QNAP is typically used for shared storage, backup, file access, and snapshot-based recovery. Many companies also use it for private cloud access, media storage, or small virtualization tasks when they want one device to handle several storage jobs.
QNAP is often chosen when a team wants more flexible hardware options, richer storage controls, or extra app-based functions. Synology is also common, but QNAP can be a better fit when the project needs iSCSI, snapshots, or container and virtualization features in one place.
A strong QNAP specialist should know RAID design, networking, permissions, backup planning, and restore testing. Experience with QTS, QuTS hero, SMB, NFS, and Active Directory is especially useful when the NAS supports many users.
A simple file-sharing setup may need only a focused QNAP professional, but backup, migration, and security work need deeper experience. If the project includes snapshots, remote access, or integration with identity systems, choose someone who has handled those pieces before.
Bring in QNAP expertise when you are replacing old storage, recovering from backup problems, or tightening access control. External help is also useful when the internal team lacks time to test restores, document the setup, or clean up inherited settings.
Many QNAP tasks can be done remotely, including setup review, backup configuration, and troubleshooting. On-site work helps when physical installation, network changes, or user handover must happen in the office or plant.
Look for a QNAP specialist who explains storage choices clearly, documents recovery steps, and tests changes before handover. Good signs are clean permission design, sensible backup targets, and a setup that stays manageable after the project ends.
QNAP projects often touch Active Directory, VPNs, backup software, cloud sync targets, and virtualization tools. In some cases, the work also includes migration from another NAS brand, network switches, or authentication services.
The average hourly rate of freelancers in Germany who have used QNAP in their recent projects is 94 €, which corresponds to a daily rate of about 753 € based on an 8-hour working day.
Of the freelancers in Germany who have used QNAP in their recent projects, 38% hold at least a Bachelor's degree and 13% hold at least a Master's degree.
On average, freelancers in Germany who have used QNAP in their recent projects have 28 years of professional experience, with a single engagement typically lasting around 2.6 years.
The most common languages among freelancers in Germany who have used QNAP in their recent projects are German (100%), English (100%), and French (46%).
The most common industries among freelancers in Germany who have used QNAP in their recent projects are Information Technology (100%), Banking and Finance (69%), and Professional Services (54%).
The most common business areas among freelancers in Germany who have used QNAP in their recent projects are Information Technology (100%), Customer Service (85%), and Operations (85%).
Main locations of FRATCH Experts, who have recently used QNAP
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
