Object-Oriented Programming Experts

• Planning and further development of responsive CMS websites
• Frontend development and extension of internal PHP applications
• CONTENS and OpenCms

• Designed and implemented automated end-to-end tests using Cypress for multiple insurance web applications and mobile app, improving regression coverage by ~70% and reducing manual testing effort.
• Automated critical user journeys and API validations, ensuring stable releases across frequent deployments.
• Integrated automated tests into GitLab CI/CD pipelines, enabling early feedback and faster release cycles.
• Continuously improved existing test suites by refactoring flaky tests and applying best practices, increasing test reliability and execution stability.
• Created and maintained test cases, test data, and test reports, improving transparency and traceability for stakeholders.
• Collaborated closely with developers, product owners, and QA colleagues from planning to release, identifying issues early and preventing production defects.

Oracle Project Management and Automation

As part of the project, the operation of an Oracle infrastructure was automated through the development and enhancement of Puppet modules and the migration of existing Bash scripts to a standardized configuration management solution.

The project aimed to standardize and automate administrative processes, improve the maintainability of the Oracle platform, and increase the efficiency and traceability of infrastructure management through the use of Infrastructure as Code.

• Analyzed and migrated existing Bash shell scripts to a Puppet-based automation solution
• Developed and enhanced Puppet modules for Oracle environments
• Automated installation, configuration, and operational processes using Infrastructure as Code
• Standardized and optimized configuration management for Oracle systems
• Created and maintained technical and operational documentation
• Planned, coordinated, and provided technical support for project implementation
• Operated and automated Oracle systems on x86-based Linux server platforms
• Tested and ensured the quality of the developed Puppet modules
• Analyzed and resolved technical issues related to automation and migration
• Worked closely with business units and infrastructure teams to implement automation requirements

Technologies used: Puppet 7/8, SLES 15, Oracle 19, Oracle Grid, SVN, Windows Server, Confluence, VS Code, Ruby, Bash, Pass

Statistical Forecasting Algorithm

• Improvement of an statistical probabilistic forecasting algorithm for sales + evaluation
• Migration from R/On-premise to Python/Snowflake
• Productionalization on Snowflake in cooperation with data engineers & DevOps

Monitoring Dashboard

• Data engineering for preparation & provisioning of necessary data/resources on Snowflake
• Development & deployment of a Streamlit dashboard in Snowflake

ML-based Probabilistic Forecasting on Vertex AI

• Development of a ML-based probabilistic forecasting algorithm from scratch
• Implementation of MLOps pipeline in Kubeflow on Google Cloud Vertex AI

Tech Stack: Python, Snowflake/Snowpark, R, Streamlit, Gitlab/Gitlab CICD, Terraform, Google Cloud, Vertex AI (aiplatform SDK, gcloud CLI, feature store, model registry, etc), kubeflow

Description of duties “Atruvia / HCL International” Role: HCL Notes Banking Support, Domino Administration / Migration / Operations Operations, administration and technical support of the HCL Notes/Domino environment in the Atruvia banking environment on behalf of HCL. As part of an international support team, the focus was on second- and third-level support as well as the processing, management and monitoring of SLA tickets in categories 1, 2 and 3. Duties included the technical analysis and resolution of incidents in the Notes/Domino environment, system administration, and the development and modification of Lotus Notes /Domino applications and LotusScript agents when a programming solution was required. Another focus was ticket dispatching: analysing and assessing incoming tickets, assigning them to the responsible departments and specialist teams, and subsequently coordinating and tracking processing within the agreed SLA periods. There was also direct communication and coordination with subject-matter experts, departments and end customers of the connected banks. In particular, when language or technical communication problems arose within the international support team, German-language customer communication was handled and mediation between customers and technical specialists was provided. Objective Ensuring stable and reliable operation of the HCL Notes/Domino landscape in the Atruvia banking environment and the timely processing of business-critical support cases in line with the agreed Service Level Agreements. Incidents were to be analysed as early as possible and either resolved directly through administrative measures or suitable LotusScript/Notes solutions, or forwarded specifically to the responsible specialist teams. As of: 25.09.2026 (Version 2.10 LITE) including project times Page: 3 of 32 SPO-SOFT EDV Beratung, Dipl.-Ing. Klaus Kano, Tel.: +494532-2767682, Mail: [email], [link] At the same time, qualified preliminary analysis and targeted ticket dispatching were intended to ensure that every ticket reached the technically and professionally responsible department immediately and that unnecessary transfers, processing times and associated costs were reduced. Result Operational Notes/Domino support for the banks served was reliably ensured throughout the entire project period. SLA-relevant tickets were systematically analysed, prioritised, assigned to the responsible departments and tracked through to resolution. Some incidents were resolved directly through administration, technical error analysis and the development of suitable LotusScript agents and modifications to Notes/Domino applications. By directing tickets specifically to the relevant expert and specialist teams, incorrect assignments and unnecessary processing loops were reduced and compliance with the agreed SLA times was supported. Direct communication with the banks and mediation between German-speaking end customers and the international support team also contributed to efficient problem resolution and high customer satisfaction.

• Developed, designed, and implemented ETL pipelines for the automatic extraction, transformation, and updating of machine data via REST APIs (Python, OOP)
• Analyzed and processed large volumes of sensor and machine datasets with Python (Pandas, NumPy, SciPy) to identify patterns and time-series-based anomalies in industrial system data
• Developed and implemented machine learning methods (Clustering, XGBoost, Regression) for data-driven time series analysis of technical processes and predictive quality analysis
• Ensured data quality through validation, plausibility checks, and error analyses
• Prepared and presented analysis results for non-technical stakeholders
• Contributed to interdisciplinary IT and data projects in close cooperation with developers, project management, and specialist departments
• Collaborated with interdisciplinary teams and applied software engineering best practices (Git, code reviews, Agile/ Scrum methods, version control)

• Interim SAP BW Senior Consultant

• Analysis and optimization of the analysis authorization concept

• Analysis of the existing SAP BW authorization concept, particularly the mechanisms for assigning analysis authorizations to various organizational units.

• Development of an enhanced concept to standardize authorization management.

• Prototypical implementation of a solution for multidimensional authorization linking without additional CompositeProviders.

• Use of dynamic control via Customer Exits in combination with an authorization ADSO, in which permitted combinations can be centrally maintained.

• Application of the Cartesian product concept for precise modeling and authorization of permitted combinations from multiple analysis authorization dimensions, enabling flexible and consistent access control.

• The new structure simplifies the management of complex authorizations, reduces redundancies, and makes extensions easier.

• It was initially implemented as a prototype to create a well-founded basis for decisions regarding further strategic direction.

• After successful validation and positive evaluation by the project team, the solution was further developed productively as part of a User Story and rolled out across the entire SAP BW system.

• Virtual key figures & OLAP calculations

• Capital Lock Up Ratio (CLR%)

• Development and implementation of complex virtual key figures using BAdI RSROA_OLAP_BADI, including:

• Net Service Revenue – 3 Month: Dynamic calculation of three-month totals across all periods of the selected year.

• Capital Lock Up Ratio %: Key figure for measuring capital tied up, calculated as the ratio of NSR to the cumulative NSR three-month total from P1 to the current drilldown period; used to analyze how much capital is tied up in the company before it is converted into revenue – essential for liquidity management.

• Implementation of a mechanism for simultaneously passing two FISCPER intervals:

• One interval for displaying the period.

• One interval for restricting the data.

• Objective: Implementation of a moving average based on a dynamic drilldown period to determine capital tied up accurately for each period.

• Account hierarchy-based key figure management

• Development of dynamic key figure assignment based on account hierarchy nodes as an enhancement of the existing key figure management solution.

• Implementation of BAdI RSROA_OLAP_BADI combined with an easy-to-maintain Customizing table in which the rules for key figure assignment can be defined flexibly.

• Runtime-based mapping of approx. 135 key figures according to the individually maintained rules, without manual system changes.

• Replacement of an earlier AMDP-based SQL logic in which every change to a node or key figure required a code adjustment, clearing the ADSO, and a time-consuming reload (approx. 2 hours).

• The new solution enables ad hoc adjustments via SM30 maintenance – without a new transport, without data reloading, and with significantly reduced system load.

• Significant reduction in maintenance and development effort.

• Avoidance of long loading times and complex AMDP adjustments.

• Increased flexibility in managing key figure assignments, effective immediately without system changes.

• Improved performance and flexibility when analyzing reports.

• Significant reduction in maintenance effort through dynamic control and modularization.

• Contribution to the strategic development of the reporting and authorization system in the SAP BW environment.

• Development of a generic ABAP framework for integrating SAP Analytics Cloud (SAC) Export APIs into SAP BW/4HANA

• Design and implementation of a reusable handler and service class architecture for the automated transfer of data from SAC into BW ADSO structures.

• Automated push reporting with dynamic query integration (SAP BW/4HANA)

• Design and implementation of an ABAP-based push reporting framework for automatic email notifications based on BW query results.

• Development of a central ABAP class for generating the HTML email body, including embedded MIME images (KPI screenshot, logo, etc.) and dynamic recipient management.

• Remote hierarchy & access concept for user-specific WBS structures (Deloitte, 2025/2026)

• Design and implementation of a virtual SAP BW/4HANA hierarchy for user-specific control of WBS elements in complex engagement structures. The objective was to eliminate redundant leaf nodes and ensure that each user sees only their own area of responsibility – both in the F4 value help and within analytical queries.

• For this purpose, I developed a fully dynamic hierarchy generator based on an ADSO that determines the relevant subtrees at runtime and makes them available to the system without physical hierarchy loading. The solution eliminated duplicate structure paths, drastically reduced the data volume per user, and enabled secure, high-performance navigation without visibility of other users’ project data.

• I also analyzed system-side limitations of the SAP standard F4 hierarchy resolution and, based on this, developed an alternative input and proposal concept for users with global views (“ALL”), fulfilling both security and performance requirements.

Technological focus: BW/4HANA, virtual/remote hierarchies, ADSO design, ABAP-based runtime generation, complex F4 logic, access concepts, performance optimization of large hierarchy structures.

• Developed Python scripts to analyze CSV datasets.
• Automated report generation and data visualization.
• Improved workflow efficiency through data processing automation.

• Evaluation and further development of Engineering Excellence initiatives as part of the “Digital First” program
• Validation of efficiency, productivity, and cost-saving potential in the Software Development Lifecycle (SDLC)
• Organization-wide analysis of the use of Generative AI in the Software Development Lifecycle (SDLC)
• Evaluation of optimization measures in the areas of product management, delivery, developer experience, metrics, and quality assurance
• Alignment of the “Next Level Architecture (NLA)” target vision with regard to organizational design, governance model, and scalability
• Identification of structural bottlenecks in the delivery organization and development of alternative optimization approaches
• Preparation of decision-making and management documents for department management and the Executive Board to evaluate efficiency potential and transformation measures

Skillset: Engineering Excellence, Operating Model Design, Generative AI, AI in SDLC, SAFe, DevOps, Software Delivery Metrics, Value Streams, Team Topologies, Domain Driven Design, Azure DevOps, Jira, Confluence, Management Reporting, Business Case Assessment

• Advising clients on digital transformation, IT architecture and the introduction of cloud-based environments.
• Gathering, evaluating and prioritizing customer requirements, as well as coordinating projects and programs based on scope, time, quality, budget and risk.
• Designing, documenting, maintaining and developing IT environments, automation and containerized applications.
• Implementing digital platforms, including e-commerce and ordering solutions, event platforms and the product concept for a legal-tech platform.
• Working in interdisciplinary teams and communicating effectively between clients, service providers and technical stakeholders.
• She accompanied companies in their transformation into the digital and agile working world, whether in business process or IT architecture consulting or as part of managed services.
• She developed individual strategies for the digital transformation of our customers and designed new IT environments in the cloud.
• As part of demand management, she gathered, evaluated and prioritized customer requirements.
• She worked in project and program management and coordinated our service providers and those of our customers, monitored their own projects in terms of scope, time, quality and budget and kept an eye on the associated risks.
• She led projects successfully to the end and ensured a professional transfer to regular operation.
• Ms. Sara Mussie has an exceptional understanding of the structure and optimization of IT infrastructures and various cloud technologies as well as modern IT architectures.
• Her areas of responsibility were the development of solutions, considering the service strategy and the possibility of automation, working on design and architecture documentation for projects and services, as well as working on the structure, maintenance and development of IT environments, automation and related tools for our microservice environment and containerized application.
• She was involved in improving our processes and the tool chain used.
• She is confident in handling common IT processes and IT standards.
• Ms. Sara Mussie has very good knowledge of PHP, PHP OOP, Laravel, MySQL, VueIs | Vuex, HTML | CSS | JS, Bootstrap, MongoDB, NodeIs and Python.
• To this day, Ms. Sara Mussie remains available to us for consultation requests from specific clients.

• AI-assisted creation of test cases and test data
• Creation of test cases based on requirements
• Execution of manual tests
• Defect documentation, retesting and tracking

Technologies & Tools: SCRUM, Jira, Confluence, Zephyr Scale

• Transformation Consultant, Release Train Engineer and Program Lead – responsible for the new Way of Working in the Open Gateway Program; optimizing the flow of value by ensuring the ART events and artifacts function correctly, including the Open Gateway Release Train Kanban, Inspect & Adapt (I&A) workshop, ART Sync Meetings, and PI Planning to ensure stakeholder alignment;
• Coaching and guiding the Product Owners, Business Owners, Product Management, Program Managers, Leaders, Tribe Architect
• Coaching the OGW Core Team (cross functional) within the OGW Program and developing optimization measures in their transformation process;
• Facilitating and working actively towards the creation of the Definition of Ready (DoR) and the product Definition of Done (DoD);
• Introducing knowledge sharing workshops and grow the agile engineering practices;
• Hold Team lift-off workshops;
• Help the group to become a team by providing system team coaching and multifunctional learning;
• Facilitate, decision making, feedback loops for learning new skills and practices

Tools: JIRA, Confluence, MS Teams, Miro

• working in a team using an agile method (Scrum)
• Backend development in Java (Spring Boot)
• Frontend development in Angular

As a freelance IT lecturer and IT coach, I specialize in teaching individuals concepts like Cloud Computing, Business Intelligence, Python Programming and Agile Frameworks. My goal is to simplify complex technical concepts into practical, actionable knowledge. Through my extensive experience as an IT consultant in various sectors and roles I know about the importance of IT training - for companies and employees alike.