Thomas Müller-Senior Advisor / Project Management
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Experience
Project Lead / Senior Advisor
Portfolio Company / Automotive
Development of a global cash flow management system, standardization of CF processes (13-week forecast, AP/AR/OPS, etc.) across several country organizations
Value contribution: digitalization and harmonization of CF processes, standardization and improved liquidity control
Project Manager / Senior Advisor
Public sector company
Development and introduction of a lean ERM and IKS; running customer workshops with management and executives, documentation, training
Value contribution: creating transparency on risks, developing and introducing controls for risk management, improving management capability and increasing compliance
Senior Advisor
various
Consulting/supporting companies in different industries in critical situations, focus on projects, transformations and risk management, both operationally and in building governance structures (e.g. project management for global rollout of cash flow management system, setup of enterprise risk management and IKS), business development in the defense area, interim management
Project Management
BWI GmbH
Development and introduction of a project assurance function and health-check framework for T&T projects; setup of project assurance function, health-check framework, deep-dive standards, coaching/mediation for critical projects (T&T, SW rollout, infrastructure, etc.)
Value contribution: transparency and control for top project portfolio of approx. EUR 500 million
Chief Risk Officer & Chief Compliance Officer
BWI GmbH
Member of the Executive Board, authorized signatory, responsibility for enterprise risk management, compliance, IKS, CISO, data protection officer, setup of project assurance, leading transformation & change projects, regular reporting to management board and supervisory board, shared responsibility for revenue of EUR 1.8 billion
Vice President Central Risk Management
T-Systems GmbH
Built and led the central risk management function, member of steering committees for the most important international outsourcing projects, built project assurance, regular reporting to senior management, shared responsibility for revenue of €1bn
Project Manager
T-Systems International
Performance-oriented Risk Management / 'Stop the Bleeding' in the T&T project portfolio; roll-out of Risk & Opportunity Management across approx. 30 top T&T projects; 360° risk assessments, forecast integration, top management reviews.
Value contribution: Improved transparency of results and control of actions; contribution to stabilizing results,
Vice President Solutions & Projects
T-Systems GmbH
Built a central PMO function as well as multi-project management and project portfolio control for the most important outsourcing projects, managed the global project manager community at T-Systems, developed and introduced an internal project manager certification, project manager coaching, regular reporting to senior management and the executive board, shared responsibility for revenue of approx. €1bn
Project Manager
T-Systems International
Development & introduction of a central PMO function / project portfolio management for critical T&T projects; development of a project governance model, KPIs, development of standards for project steering and review meetings, lessons learned for critical projects.
Value contribution: Higher transparency and control, reusable logic for project stabilization and turnaround.
VP Transformation Management
T-Systems GmbH
Development and introduction of uniform standards for the transition & transformation phase in IT outsourcing deals, execution of project health checks, turnaround management, mediation and coaching, regular reporting to senior management, shared responsibility for revenue of approx. €500m
Project Manager
T-Systems International
Transition & Transformation Management Handbook; standardized method toolkit for IT outsourcing T&T projects, sales-to-delivery/delivery-to-operations handovers, trainings, compliance tracking.
Value contribution: Better planning in T&T phases; less friction between Sales, Delivery and Operations.
Head of Delivery Management
T-Systems GmbH
Responsibility for desktop services for T-Systems' international major clients, approx. 300,000 workplace systems in Germany and abroad, project portfolio management for large IT infrastructure and rollout projects, co-responsibility for revenue of approx. EUR 400m
Project Portfolio Owner
T-Systems International
International desktop services project portfolio; management of international desktop services & projects, rollout/migration/IT infrastructure projects, service improvement projects, efficiency measures, stakeholder management.
Value contribution: Approx. 300,000 workplace systems; revenue/cost base of approx. EUR 400m p.a.; approx. 250 employees.
Head of Strategic Projects
T-Systems GmbH
Project management for several large company-wide transformation projects on behalf of the management board, redesign of go-to-market models, reorganizations and efficiency programs, leadership and management of external consulting firms, planning and execution of company-wide change measures, regular reporting to senior management boards
Internal Project Manager
T-Systems International
Several programs with focus on post-merger integration, reorganization, efficiency, go-to-market & growth; management of external consultants, project control, top management, reporting, negotiations with social partners
Value contribution: Efficiency gains, cost reductions, process redesign, improved go-to-market
Various Positions
Deutsche Telekom AG
- 2001 – 2002: Setup/management of several country offices (including Spain, Italy, UK, China, Japan)
- 1998 – 2001: DT France (Paris), market research and market entry strategies, support for M&A projects
- 1996 – 1998: Business development/market entry strategies in the Middle East North Africa region
Industry Experience
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Experienced in Information Technology, Telecommunication, Aerospace and Defense, Professional Services, and Government and Administration.
Business Area Experience
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Experienced in Project Management, Strategy, Operations, Information Technology, Audit, and Legal.
Summary
Experienced leader with more than 25 years of international management experience in IT, telecommunications, and the public & defense sector. Broad expertise in transition & transformation, program, project and project portfolio management in IT outsourcing, first and second line risk management systems, GRC, transformation & change management, service & delivery management. Strong performer, assertive and motivated to drive change effectively, reduce complexity and increase efficiency in a lasting way.
Skills
- Leadership | Leadership: More Than 20 Years Of Experience As A Disciplinary And Functional Manager At Different Leadership Levels, Operational And Strategic Leadership Of Employees And Managers Nationally And Internationally, Leadership Of Global Projects, Programs And Project Organizations, Communities, Responsibility At Company Level As A Member Of The Executive Board, Independent Control Of Costs And Results
- Multi Project Mgt | Project Portfolio Mgt: Management Of National And International Projects And Programs, Setup Of Project Portfolio Control, Development And Introduction Of Project Management Standards And Methods For Transition & Transformation Management Within It Outsourcing
- Project Risk Assurance: Implementing Management Systems For Operational Risk And Opportunity Management, Integrating Risk Assessment Into Deal Approval Processes, Building And Establishing Project Assurance Functions To Secure Service Delivery In Top Projects
- Transformation | Change Mgt: Initiating, Steering And Driving Transformation, Developing Roadmaps, Cultural Change, Complexity Reduction, Introducing Customer And Service Focus Into Governance Functions, Restructuring Business Units, Changing The Go-To-Market Model
- Governance | Risk | Compliance: Many Years Of Experience Leading Organizations In The Area Of Risk Management; Introduction, Steering And Monitoring Of Grc Systems (Incl. Data Protection And Infosec), Top Management Consulting And Reporting To Management Board And Supervisory Board, Operational Risk Analysis, Risk Management In Projects And Programs
- Communication | Intercultural Competence: Confident Communication At All Levels, More Than 15 Years Of Experience Leading And Working Closely With International Teams And Managers, Several Years Of Experience Abroad, International Confidence
Languages
Education
East Carolina University
BBA · International Business Studies · Greenville, United States · A, A, A, B, C
Semester abroad as part of the International Business Administration degree at Bad Homburg International Business School (today accadis)
IBS Bad Homburg
Dipl. International Business Economist · International Business Administration · Bad Homburg, Germany · 1.9
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