Shanna Tellaev-Problem Resolution Manager
Check rate
Experience
Problem Resolution Manager
CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG)
- Automotive SPICE®: all assessments fully achieved
- Agile transformation: V-model → SAFe successfully implemented
- Series release: on-time, quality-assured software delivery for key Volkswagen Group models (including ECE homologation)
- Stakeholder management: internal & external
- Process optimization: implemented a continuous improvement process (CIP) with a tracking system
Pattern recognition function owner
CARMEQ GmbH (VW AG)
- Series release: developed parking assistance system for a premium model in the Volkswagen Group
- Function evaluation: lateral control & environment perception
- Vehicle integration: secured test cases according to specifications
- Error management: trace data analysis & complete ticket resolution
- Stakeholder coordination: aligned technical specifications across the group
Image processing system for test automation in infotainment
CARMEQ GmbH (VW AG)
- Project management: led the development team & coordinated partners
- Image processing: C++/OpenCV algorithms (pattern & text recognition)
- System integration: successfully rolled out to 4+ group brands
- Quality assurance: implemented full test coverage
- Stakeholder management: group-wide alignment & documentation
HM Holldack-Meditech GbR
Master thesis
RaumComputer Entwicklungs- und Vertriebs GmbH
- Developed an image processing-based system for person recognition and motion tracking
- Technologies: Matlab/Simulink, algorithms for object detection and tracking
- Hardware: floor with integrated sensors
Research Associate – Intervention Management
Emden/Leer University of Applied Sciences
- Data collection: Conducting qualitative interviews to identify problems
- Data analysis: Deriving structural barriers in the course of studies
- Intervention design: Developing and implementing targeted interventions
- Success monitoring: Evaluating effectiveness and sustainability
Industry experience
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Experienced in Automotive, Healthcare, Education, and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Quality Assurance, Operations, Project Management, and Research and Development.
Summary
Over 15 years of professional experience in software development, starting with a focus on image processing and pattern recognition.
This focus led me to driver assistance development, where I gained experience in feature development, problem resolution management according to Automotive SPICE, software auditing, and implementing large software projects in the V-model and agile development – always shaped by stakeholder management and conflict resolution.
Out of my fascination for data analysis and algorithm development grew an area where I see my professional future.
Skills
Programming Languages: Python, C++, Java, Sql, Jql, Latex
Data Science: Pandas, Numpy, Matplotlib, Seaborn, Scikit-Learn, Tensorflow, Pytorch, Keras
Ai Applications: Rag, Agents, N8n, Nlp, Llms, Transformer, Hugging Face, Ollama
Big Data & Bi: Power Bi, Tableau, Knime
Databases: Mongodb, Neo4j, Postgresql
Development Environments: Pycharm, Jupyterlab, Visual Studio Code, Matlab/Simulink
Version Control: Gitlab, Tortoise Svn
Tools: Atlassian Confluence & Jira, Microsoft Office, Canoe
Automation: Jira-Automation, Python-Jira
Stakeholder Management
Communication
Conflict Resolution
Project Management
Team Management
Process Automation With Python
Deep Learning, Machine Learning, Tuning
Rag, Agent Systems
Languages
Education
Hochschule Emden/Leer
Master of Engineering · Industrial Informatics - Image Processing · Emden, Germany
Hochschule Emden/Leer
Bachelor of Science · Computer Science - Communication · Emden, Germany
Certifications & licenses
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Shanna is based in Gifhorn, Germany.
Shanna speaks the following languages: German (Native).
Shanna has at least 13 years of experience. During this time, Shanna has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years and 3 months. Note that Shanna may not have shared all experience and actually has more experience.
Based on recent experience, Shanna would be well-suited for roles such as: Problem Resolution Manager, Pattern recognition function owner, Image processing system for test automation in infotainment.
Shanna's most recent position is Problem Resolution Manager at CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG).
In recent years, Shanna has worked for CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG).
Shanna is most experienced in industries like Automotive, Healthcare, and Education. Shanna also has some experience in Information Technology.
Shanna is most experienced in business areas like Product Development, Quality Assurance, and Operations. Shanna also has some experience in Project Management and Research and Development.
Shanna has recently worked in industries like Automotive.
Shanna has recently worked in business areas like Operations, Product Development, and Quality Assurance.
Shanna holds a Master in Industrial Informatics - Image Processing from Hochschule Emden/Leer and a Bachelor in Computer Science - Communication from Hochschule Emden/Leer.
Shanna has 1 certificate: Automotive SPICE.
Shanna is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 25 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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