Shanna Tellaev - Problem Resolution Manager

Q: Where is Shanna based?

Shanna is based in Gifhorn, Germany .

Q: What languages does Shanna speak?

Shanna speaks the following languages: German (Native) .

Q: How many years of experience does Shanna have?

Shanna has at least 13 years of experience. During this time, Shanna has worked in at least 5 different roles and for 5 different companies . The average length of individual experience is 2 years and 3 months . Note that Shanna may not have shared all experience and actually has more experience.

Q: What is Shanna's latest experience?

Shanna's most recent position is Problem Resolution Manager at CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG) .

Q: What companies has Shanna worked for in recent years?

In recent years, Shanna has worked for CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG) .

Q: Which industries is Shanna most experienced in?

Shanna is most experienced in industries like Automotive , Healthcare , and Education . Shanna also has some experience in Information Technology .

Q: Which business areas is Shanna most experienced in?

Shanna is most experienced in business areas like Product Development , Quality Assurance , and Operations . Shanna also has some experience in Project Management and Research and Development .

Q: Which industries has Shanna worked in recently?

Shanna has recently worked in industries like Automotive .

Q: Which business areas has Shanna worked in recently?

Shanna has recently worked in business areas like Operations , Product Development , and Quality Assurance .

Recommended expert

Gifhorn, Germany

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Experience

Jun 2019 - Aug 2025

6 years 3 months

Germany

Problem Resolution Manager

CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG)

Automotive SPICE®: all assessments fully achieved
Agile transformation: V-model → SAFe successfully implemented
Series release: on-time, quality-assured software delivery for key Volkswagen Group models (including ECE homologation)
Stakeholder management: internal & external
Process optimization: implemented a continuous improvement process (CIP) with a tracking system

May 2016 - Apr 2018

2 years

Pattern recognition function owner

CARMEQ GmbH (VW AG)

Series release: developed parking assistance system for a premium model in the Volkswagen Group
Function evaluation: lateral control & environment perception
Vehicle integration: secured test cases according to specifications
Error management: trace data analysis & complete ticket resolution
Stakeholder coordination: aligned technical specifications across the group

Jan 2013 - Jan 2015

2 years 1 month

Image processing system for test automation in infotainment

CARMEQ GmbH (VW AG)

Project management: led the development team & coordinated partners
Image processing: C++/OpenCV algorithms (pattern & text recognition)
System integration: successfully rolled out to 4+ group brands
Quality assurance: implemented full test coverage
Stakeholder management: group-wide alignment & documentation

Apr 2011 - Dec 2013

2 years 9 months

HM Holldack-Meditech GbR

Sep 2010 - Feb 2011

6 months

Master thesis

RaumComputer Entwicklungs- und Vertriebs GmbH

Developed an image processing-based system for person recognition and motion tracking
Technologies: Matlab/Simulink, algorithms for object detection and tracking
Hardware: floor with integrated sensors

Aug 2009 - Aug 2010

1 year 1 month

Research Associate – Intervention Management

Emden/Leer University of Applied Sciences

Data collection: Conducting qualitative interviews to identify problems
Data analysis: Deriving structural barriers in the course of studies
Intervention design: Developing and implementing targeted interventions
Success monitoring: Evaluating effectiveness and sustainability

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Automotive, Healthcare, Education, and Information Technology.

Automotive

Healthcare

Education

Information Technology

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Product Development, Quality Assurance, Operations, Project Management, and Research and Development.

Product Development

Quality Assurance

Operations

Project Management

Research and Development

Summary

Over 15 years of professional experience in software development, starting with a focus on image processing and pattern recognition.

This focus led me to driver assistance development, where I gained experience in feature development, problem resolution management according to Automotive SPICE, software auditing, and implementing large software projects in the V-model and agile development – always shaped by stakeholder management and conflict resolution.

Out of my fascination for data analysis and algorithm development grew an area where I see my professional future.

Skills

Programming Languages: Python, C++, Java, Sql, Jql, Latex
Data Science: Pandas, Numpy, Matplotlib, Seaborn, Scikit-Learn, Tensorflow, Pytorch, Keras
Ai Applications: Rag, Agents, N8n, Nlp, Llms, Transformer, Hugging Face, Ollama
Big Data & Bi: Power Bi, Tableau, Knime
Databases: Mongodb, Neo4j, Postgresql
Development Environments: Pycharm, Jupyterlab, Visual Studio Code, Matlab/Simulink
Version Control: Gitlab, Tortoise Svn
Tools: Atlassian Confluence & Jira, Microsoft Office, Canoe
Automation: Jira-Automation, Python-Jira
Stakeholder Management
Communication
Conflict Resolution
Project Management
Team Management
Process Automation With Python
Deep Learning, Machine Learning, Tuning
Rag, Agent Systems

Languages

German

Native

Education

Sep 2008 - Mar 2011

Hochschule Emden/Leer

Master of Engineering · Industrial Informatics - Image Processing · Emden, Germany

Sep 2005 - Nov 2008

Hochschule Emden/Leer

Bachelor of Science · Computer Science - Communication · Emden, Germany

Certifications & licenses

Automotive SPICE

Statistics

Experience

Total positions 6

Experience in Automotive 10 y

Avg length 2 y 4 m

Longest experience 6 y 2 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Problem Resolution Manager, Pattern recognition function owner, Image processing system for test automation in infotainment

Main industries Automotive, Healthcare, Education

Main business areas Product Development, Quality Assurance, Operations

Qualifications

Highest degree Master

Certifications earned 1

Profile

Created

June 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Shanna based?

Shanna is based in Gifhorn, Germany.

What languages does Shanna speak?

Shanna speaks the following languages: German (Native).

How many years of experience does Shanna have?

Shanna has at least 13 years of experience. During this time, Shanna has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years and 3 months. Note that Shanna may not have shared all experience and actually has more experience.

What roles would Shanna be best suited for?

Based on recent experience, Shanna would be well-suited for roles such as: Problem Resolution Manager, Pattern recognition function owner, Image processing system for test automation in infotainment.

What is Shanna's latest experience?

Shanna's most recent position is Problem Resolution Manager at CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG).

What companies has Shanna worked for in recent years?

In recent years, Shanna has worked for CARIAD SE (VW AG), formerly CARMEQ GmbH (VW AG).

Which industries is Shanna most experienced in?

Shanna is most experienced in industries like Automotive, Healthcare, and Education. Shanna also has some experience in Information Technology.

Which business areas is Shanna most experienced in?

Shanna is most experienced in business areas like Product Development, Quality Assurance, and Operations. Shanna also has some experience in Project Management and Research and Development.

Which industries has Shanna worked in recently?

Shanna has recently worked in industries like Automotive.

Which business areas has Shanna worked in recently?

Shanna has recently worked in business areas like Operations, Product Development, and Quality Assurance.

What is Shanna's education?

Shanna holds a Master in Industrial Informatics - Image Processing from Hochschule Emden/Leer and a Bachelor in Computer Science - Communication from Hochschule Emden/Leer.

Does Shanna have any certificates?

Shanna has 1 certificate: Automotive SPICE.

What is the availability of Shanna?

Shanna will be available full-time from July 2026.

What is the rate of Shanna?

Shanna's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.