Reza Moini
Head of IT Operations
Experience
Head of IT Operations
Centogene GmbH
- Advanced to directly report to C-level and lead the €1.5M budget with AWS, utilizing S3, EC2, and RDS services to run 21 accounts, 5 OUs, and 3 PB of data by architecting the AWS environment and monitoring KPIs.
- Led a strategic cloud migration from legacy systems to AWS, reducing data center costs by 42% annually. Designed and executed the transition plan, including refactoring and rehosting operations, ensuring system compatibility, and optimizing infrastructure connectivity.
- Reduced external firewall costs by €204k per month by eliminating the external service provider and bringing the function in-house, advertising on LinkedIn, screening candidates and leading the interviews.
- Lowered mobile phone costs from €276k to €60k for 300 users on 2-year contracts by negotiating better tariffs with Vodafone, removing unnecessary services for each user and standardizing across all countries.
- Saved €45k per annum by eliminating infrastructure and external IT consultancy costs in Zug, Belgrade, Berlin and Boston by reviewing the services, conducting a risk assessment and building an in-house team.
- Increased payment terms from 30 to 180 days with the four main suppliers which generated an additional €280k per month into the business by persuading them to support the company during a difficult period.
IT Operations Manager
Centogene GmbH
- Promoted to manage and deliver a variety of IT services to cover service desk and infrastructure for 500 internal customers and to negotiate improved payment terms with DataGroup, AWS, and Vodafone.
- Reduced incident response time from 4 hours to 1 hour and lowered resolution time from 5 to 2 days by introducing an online service request form, implementing ServiceNow and handling 300 tickets per month.
- Managed the €600k staff budget by overseeing a team of 5 direct reports and 5 staff, moving the external service desk function in-house and recruiting 5 new staff via HR and LinkedIn advertising.
- Reduced Microsoft license costs from €384k to €300k per annum for 1000 different licenses by choosing the right license for each user, negotiating costs with the service provider and agreeing a 3-year contract.
IT System Administrator
Centogene GmbH
- Appointed to provide a single sign on service for different SaaS solutions and to respond to requests for support on DHCP, DNS, AD, Azure AD and Intune MDM applications from 600 users.
- Promoted to standardize and restructure the Active Directory and organizational unit renaming, to review and update the service desk process by overseeing IT service delivery responsibility.
- Managed the €2m project to provide IT hardware and software for 8 Covid test centers and 3 laboratories in Germany by sourcing from numerous suppliers and designing the whole infrastructure.
Network Services Specialist
Douran Group
- Managed the €16m project for Rightel, a mobile phone network provider, by changing the infrastructure of the call centre with hardware and software to include storage, tape backup and HP server clusters.
- Appointed to design the Microsoft forest site and services, to install Microsoft services to include Active Directory, DHCP, DNS, IPAM and WSUS and to implement SCCM and backup for clients.
- Managed the $1m VDI project for an Iran based telecommunications company to design a virtual desktop infrastructure solution by providing a Citrix XenDesktop application to 600 users over 7 months.
- Delivered the $2m VDI project for a leading Iran television broadcasting company to provide a VMware Horizon solution to increase cyber security by installing the software to 1000 users in 12 months.
Industry Experience
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Experienced in Biotechnology, Healthcare, Media and Entertainment, and Telecommunication.
Business Area Experience
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Experienced in Information Technology, Procurement, Operations, and Project Management.
Summary
A results-driven IT leader with over 15 years of experience in optimizing IT operations, managing multimillion-euro budgets, and leading cross-functional teams. Delivered €2M+ annual cost savings by transitioning to cloud-based solutions and in-house services while enhancing operational efficiency. Proven expertise in driving digital transformation, including data center migrations, and AWS architecture for complex environments. Skilled in stakeholder management, team growth, and fostering innovation to align IT strategy with business goals.
Skills
- Cloud Computing (Aws, Azure, Gcp)
- Virtualization (Vmware, Citrix)
- Veeam Backup
- Microsoft 365
- Active Directory
- Mssql
- Itil, Itsm
- Iso27001, Gdpr
- Soc2, Gxp, Ivdr Compliance
- Audit And Tender Management
- Business Continuity And Disaster Recovery Planning
- Vendor Management
- Team Development And Mentorship
- Budget Management
- Stakeholder Management
- It Strategic Leadership
- Change Management
Languages
Education
Azad University
BSc, Information Technology · Information Technology · Bandar-e Mahshahr, Iran, Islamic Republic of
Certifications & licenses
AWS Certified Cloud Practitioner
AWS
AWS Certified Solution Architect Associate
AWS
AWS Certified SysOps Administrator Associate
AWS
Cisco Certified Network Associate Routing And Switching
Cisco
Fortinet Certified Associate In Cybersecurity
Fortinet
Fortinet Certified Fundamentals In Cybersecurity
Fortinet
Google Cloud Digital Leader
ITIL 4 Foundation
PeopleCert
MCSA: Windows Server 2012
Microsoft
Microsoft Certified Solutions Expert – Cloud Platform & Infrastructure
Microsoft
Microsoft Certified: Azure Fundamentals
Microsoft
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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