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Matthias Fitzner-Information Security Project Manager

Matthias Fitzner - Information Security Project Manager - profile avatar
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Leverkusen, Germany

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Experience

Apr 2024 - Present

Information Security Project Manager

Deutsche Bahn AG

Position Summary
Information Security Project Manager at Deutsche Bahn AG
Industries
Transportation
Business Areas
Information Technology
Project Management
  • Introduction of a new Information Security Management System (ISMS) according to ISO/IEC 27001.
  • Implementation of the cybersecurity guideline RL CySec-Rail for cross-border rail networks.
Jul 2023 - Mar 2024

Defect Management Project Manager

DB InfraGO AG

Position Summary
Defect Management Project Manager at DB InfraGO AG
Industries
Transportation
Business Areas
Project Management
  • Structured organization of defect resolution after implementing a new plant reporting system.
  • Building a lessons learned system to optimize future processes.
Apr 2022 - Jun 2023

Interim Global Service Director

Position Summary
Interim Global Service Director
Industries
Manufacturing
Business Areas
Operations
Supply Chain Management
  • Harmonization of global service processes in China, India, Russia, and the USA.
  • Establishment of an export control process for spare parts.
Sep 2020 - Dec 2021

Consultant / Interim Head of Service

Position Summary
Consultant / Interim Head of Service
Industries
Professional Services
Business Areas
Customer Service
Product Development
Quality Assurance
  • Definition of new service products using customer journey mapping.
  • Introduction of a claim management system to optimize complaint handling.
Jan 2019 - Mar 2022

External Senior Project Manager Biopharma

Position Summary
External Senior Project Manager Biopharma
Industries
Biotechnology
Pharmaceutical
Business Areas
Project Management
Quality Assurance
  • Responsibility for GMP-compliant project execution from planning through final acceptance for various international customer projects.
Jan 2017 - Jul 2017

Interim Director After Sales Service

Position Summary
Interim Director After Sales Service
Industries
Automotive
Business Areas
Customer Service
Sales
  • Market-oriented pricing for spare parts.
  • Establishment of a proactive service sales function focusing on long-term customer retention.
Jan 2016 - Jun 2017

External Project Manager for GMP Pharma Project

Position Summary
External Project Manager for GMP Pharma Project
Industries
Pharmaceutical
Business Areas
Project Management
  • Management of a €7 million special project under GMP guidelines.
Jan 2015 - Dec 2015

External Manager In-house Sales, Project Management, and Marketing

Position Summary
External Manager In-house Sales, Project Management, and Marketing
Industries
Professional Services
Business Areas
Marketing
Project Management
Sales
  • Establishment of a PMO with continuous project monitoring
  • Introduction of a stage-gate process for development projects
May 2014 - Dec 2014

External Project Manager

Position Summary
External Project Manager
Industries
Information Technology
Business Areas
Project Management
  • Responsibility for cost- and timely execution of various international customer projects from order start to SAT
Nov 2012 - Oct 2013

Interim Head of Sales and After-Sales

Position Summary
Interim Head of Sales and After-Sales
Industries
Automotive
Business Areas
Customer Service
Sales
  • Successful negotiation of a €2.7 million large-scale project for the automotive industry.
  • Implementation of a CRM system to professionalize sales operations.
Jan 2012 - Oct 2012

Interim Head of Project Management

Position Summary
Interim Head of Project Management
Industries
Manufacturing
Business Areas
Project Management
Quality Assurance
  • Established a professional PMO and optimized the accompanying processes for projects (2–3 million €).
  • Introduced a risk monitoring system and tracked project timelines.
  • Conducted FAT and SAT acceptance tests and defined interfaces for optimized order fulfillment.
Jul 2011 - Jun 2012

External SAP Roll-out Project Manager

Position Summary
External SAP Roll-out Project Manager
Industries
Professional Services
Business Areas
Information Technology
Project Management
Sales
  • Optimized the SAP system to increase efficiency in project and quote processing.
  • Built a role-based authorization system and implemented quote creation using SAP SD.
Jan 2011 - Jun 2011

Interim Head of Spare Parts Sales

Position Summary
Interim Head of Spare Parts Sales
Industries
Manufacturing
Business Areas
Customer Service
Operations
Sales
  • Expanded the spare parts business by shifting to proactive customer support.
  • Introduced quote monitoring and updated the after-sales service terms and conditions.
  • Improved efficiency in quote handling by developing a spare parts classification and pricing matrix.
Jan 2010 - Present

Various Consulting Projects and Training

Position Summary
Various Consulting Projects and Training
Industries
Construction
Professional Services
Business Areas
Customer Service
Human Resources
Operations
Project Management
Sales
  • Conducted workshops on communication basics and intercultural communication.
  • Supported the setup and expansion of after-sales services in mid-sized companies.
  • Developed and implemented optimized contract structures for international sales.
  • Trained staff in optimizing site management.
  • Held seminars on project management topics, including methods like the V-Model and Stage-Gate.
Jan 1999 - Dec 2010
Solingen, Germany

Head of the Modernization and Maintenance Center

Oskar Frech GmbH + Co. KG

Position Summary
Head of the Modernization and Maintenance Center at Oskar Frech GmbH + Co. KG
Industries
Manufacturing
Business Areas
Operations
Project Management
Quality Assurance
  • Managed the service business for the die-casting industry, focusing on services and modernization projects.
  • Developed and implemented processes for overhauling die-casting machines (project volume: up to 2 million €).
  • Introduced and successfully achieved DIN ISO 9001 certification, including process documentation.
  • Responsible for commercial and technical order clarification as well as contract drafting in an international environment.
Jan 1998 - Dec 1999

Head of Sales for Refrigerator Production

Plasttechnik Greiz GmbH

Position Summary
Head of Sales for Refrigerator Production at Plasttechnik Greiz GmbH
Industries
Manufacturing
Business Areas
Sales
  • Responsibility for sales of production lines for refrigerator manufacturing.
  • Successful support of two machine acceptance tests (SAT) in China, including technical support and negotiations with end customers.
Jan 1992 - Dec 1997
Bonn, Germany

Country Representative for Asia

Krupp Kautex Maschinenbau GmbH

Position Summary
Country Representative for Asia at Krupp Kautex Maschinenbau GmbH
Industries
Manufacturing
Business Areas
Product Development
Sales
  • Establishment of a joint venture in China for local production of blow molding machines, including a 15-month assignment.
  • Localization and adaptation of German machine designs for the Chinese market.
  • Sales of blow molding machines and blow molding technology in Asia, focusing on Malaysia, India, China, and Vietnam.
  • Development of intercultural management skills through extensive travel and market insights.
Jan 1991 - Dec 1992
Krefeld, Germany

Head of Packaging Technology

Chemische Fabrik Stockhausen

Position Summary
Head of Packaging Technology at Chemische Fabrik Stockhausen
Industries
Chemical
Manufacturing
Business Areas
Operations
Production
  • Planning and implementation of new hygienic packaging lines, including drafting specifications and negotiating them.
  • Technical support and optimization of five fully automated packaging lines.
Jan 1989 - Dec 1991
Essen, Germany

Project Manager Automation

Krupp-Forschungsinstitut

Position Summary
Project Manager Automation at Krupp-Forschungsinstitut
Industries
Manufacturing
Business Areas
Product Development
Project Management
Research and Development
  • Planning and implementation of projects in handling technology and automated manufacturing systems.
  • Member of an international research and development team focusing on new automation solutions.
  • Responsibility for cost and schedule tracking in development projects.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Professional Services, Construction, Pharmaceutical, Transportation, and Biotechnology.

Manufacturing
Professional Services
Construction
Pharmaceutical
Transportation
Biotechnology
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Operations, Sales, Customer Service, Human Resources, and Quality Assurance.

Project Management
Operations
Sales
Customer Service
Human Resources
Quality Assurance
Profile match chart

Skills

Management Skills

  • Project Management: Waterfall, Stage-Gate, V-Model, Scrum (Beginner)
  • Risk Management & Conflict Resolution: Risk Management, Conflict Management, Intercultural Management
  • Process And Product Development: Kanban, Business Model Canvas, Okr, Hoshin Kanri
  • Process Management: Bpmn 2.0, Flowchart, Swimlane, 8d Report, Ishikawa Analysis, Raci
  • Knowledge And Competency Management: Digitalization, Gathering And Structuring Existing Company Knowledge

Industry Experience

  • Pharmaceutical Plant Engineering: Specialized In Gmp-Compliant Plant Projects, Including Validation, Qualification, And Comprehensive Documentation Requirements
  • Plastics Machinery: Many Years Of Experience In Developing And Implementing Custom Solutions For Mass Production Of Plastic Parts
  • Food Machinery: Implementation Of Complex Production And Packaging Solutions (Both Sterile And Non-Sterile) With Focus On Hygiene And Efficiency
  • Deutsche Bahn (Infrastructure): Final Acceptance Of Modernized Plant Reporting Systems And Implementation Of An Information Security Management System (Isms According To Iso 27001)
  • Die-Casting Machines: Solid Expertise In Modernizing And Service Management Of Equipment For The Die-Casting Industry

Sales Skills

  • Efficient Negotiation And Contract Drafting To Maximize Business Results
  • Experience In Sales Representative Management And Developing Customer-Focused Solutions (Customer Journey)
  • Market And Competitor Analysis As Well As Strategic Market Setup And Development With Business Model Canvas
  • Setting Up And Implementing Legally Compliant Processes In Export Handling Of Machines And Spare Parts

Marketing Skills

  • Expert Knowledge In Visualizing Technical Topics For Stakeholders
  • Successful Organization And Execution Of International Trade Shows, Workshops, And Training Sessions

IT

  • Project Management Tools: Ms 365, Ms Project, Merlin Project, Ms Visio, Mindmanager, Jira
  • Collaboration And Document Management: Sharepoint, Adobe Suite, Drupal
  • Erp Systems: Sap, Infor, Ams, Navision
  • Programming Languages: Fortran, Pascal, Php, Html, Javascript

Languages

German
Native
English
Advanced

Education

Oct 1986 - Jun 1989

Ruhr-Universität Bochum

Degree in Mechanical Engineering, specialization in Automation Engineering · Mechanical Engineering, specialization in Automation Engineering · Bochum, Germany

Oct 1982 - Jun 1986

FH Köln, Abteilung Gummersbach

University of Applied Sciences degree in Mechanical Engineering, specialization in Design Engineering · Mechanical Engineering, specialization in Design Engineering · Gummersbach, Germany

Oct 1979 - Jun 1982

Toolmaker journeyman certificate · Toolmaker · Germany

...and 1 more

Certifications & licenses

Restructuring and Rehabilitation Consultant

IFUS-Institut

Knowledge Manager

IHK

Data Protection Officer GDPR/BDSG

TÜV

Compliance Auditor

TÜV

Compliance Officer

TÜV

Business Mediator

IHK

Statistics

Experience

Total positions 19
Experience in Manufacturing 24.5 y
Avg length 2 y 11 m
Longest experience 16 y 6 m

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Information Security Project Manager, Defect Management Project Manager, Interim Global Service Director
Main industries Manufacturing, Professional Services, Construction
Main business areas Project Management, Operations, Sales

Qualifications

Certifications earned 6

Profile

Created
Last Update

Frequently asked questions

Have questions? Find more information here.

Matthias is based in Leverkusen, Germany.
Matthias speaks the following languages: German (Native), English (Advanced).
Matthias has at least 38 years of experience. During this time, Matthias has worked in at least 19 different roles and for 7 different companies. The average length of individual experience is 2 years. Note that Matthias may not have shared all experience and actually has more experience.
Based on recent experience, Matthias would be well-suited for roles such as: Information Security Project Manager, Defect Management Project Manager, Interim Global Service Director.
Matthias's most recent position is Information Security Project Manager at Deutsche Bahn AG.
In recent years, Matthias has worked for Deutsche Bahn AG and DB InfraGO AG.
Matthias is most experienced in industries like Manufacturing, Professional Services, and Construction. Matthias also has some experience in Pharmaceutical, Biotechnology, and Transportation.
Matthias is most experienced in business areas like Project Management, Operations, and Sales. Matthias also has some experience in Customer Service, Human Resources, and Quality Assurance.
Matthias has recently worked in industries like Professional Services, Construction, and Biotechnology.
Matthias has recently worked in business areas like Project Management, Operations, and Customer Service.
Matthias attended Ruhr-Universität Bochum for Mechanical Engineering, specialization in Automation Engineering.
Matthias has 6 certificates. Among them, these include: Restructuring and Rehabilitation Consultant, Knowledge Manager, and Data Protection Officer GDPR/BDSG.
Matthias is immediately available for suitable projects.
Matthias's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Matthias, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
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Rate comparison chart
Market avg: 784-944 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.