Klaus Rheinwald
Senior Project Manager
Experience
Management Consultant Compliance/Data Protection
Telefónica Germany GmbH & Co. OHG
Consulting on compliance and data protection topics in the telecom environment.
Project and Test Manager SAP Carve-Out
TWE GmbH & Co. KG
Planning and execution of an international SAP carve-out.
- Technical and organizational planning and management of implementation, testing, and go-live of data migrations
- Coordination and management of internal and external stakeholders
- Preparation of technical decision documents
- Monitoring schedules, budgets, quality, and risks
- Regular reporting (planned vs. actual, risks, mitigation) to the steering committee (C-level)
Project Manager Microsoft Dynamics Implementation
team energie GmbH & Co. KG
- Coordination of internal and external stakeholders
- Planning and management of requirements definition
- Management of internal staff and external partners
- Reporting to the steering committee (C-level)
External Data Protection and Information Security Officer
Various Corporations, SMEs, Start-Ups
- Development of data protection and IT security strategy (TOM)
- Advising on data protection regulations
- Reviewing data processing agreements
- Conducting data protection impact assessments
- Liaising with supervisory authorities and other stakeholders
Management Consultant Data Protection and Information Security
Mobene GmbH & Co. KG Unternehmensgruppe
- Reviewing and implementing requirements of the BSI-KritisV and EU GDPR
Project Manager ERM Implementation
Raffinerie Heide GmbH
- Coordination of internal and external stakeholders
- Planning and management of development, testing, and go-live
- Managing internal staff and external partners
- Reporting to the steering committee (C-level)
- Responsible for the project budget (1.8 MEUR)
General Contractor for Developing Real-Time 3D Visualization
Red Bull North America
- Developed an application for real-time 3D visualization and analysis of the Wingsuit race 'Red Bull Aces'
Project Manager PLM/ERM Interface
Abu Dhabi MAR GmbH
- Defining requirements with internal and external stakeholders
- Planning and controlling development, testing, and go-live
- Managing internal staff and external partners
- Reporting to the steering committee (C-level)
- Responsible for the project budget (1.2 MEUR)
Project Manager for Credit Management Software Implementation
Deutsche BP AG
- Defining requirements with internal and external stakeholders
- Planning and controlling development, testing, and rollout
- Estimating and monitoring time and budget plans
- Managing internal staff and external partners
- Reporting to the steering committee (C-level)
- Responsible for the project budget (8 MUSD)
Project Manager for SAP Migration
Aral Direkt GmbH, Deutsche BP AG
- Defining requirements with internal and external stakeholders
- Planning and controlling development, testing, and rollout
- Estimating and monitoring time and budget plans
- Managing internal and external suppliers
- Controlling and reporting project progress and budget
- Reporting to the steering committee (C-level)
- Responsible for the project budget (4 MUSD)
CRM Project Manager
cablecom GmbH
- Coaching the internal project lead on designing and introducing intelligent call routing for the customer contact center
- Mapping the business processes
- Technical architecture
- Time and budget planning
CRM Project Manager
AOL Deutschland Service Operations GmbH & Co. KG
- Analysis, design, tendering, and implementation of a multi-channel routing solution for voice, email, and chat based on Pega CRM
- Managing the tender process and vendor selection
- Planning and overseeing development, testing, and go-live
- Estimating and monitoring time and budget schedules
- Managing internal and external vendors
- Controlling and reporting project progress and budget
- Reporting to steering committee (C-level)
- Responsible for project budget (1 MUSD)
Compliance Management Consultant
Aral Direkt GmbH
- Defining and implementing processes for project management, IT service management, and software development
- Implementing disaster recovery and business continuity based on COBIT standards for SOX compliance
Platform Selection Management Consultant
DSF Deutsches SportFernsehen GmbH
- Conducted a study to select and implement a voice platform for tele-voting
Project Manager, Solution Architect Call Center Technologies
O2 (Germany) GmbH & Co. OHG
- Led the implementation of workforce planning for company-wide call centers
- Led the rollout of an advanced host-based router between connected call centers
- Conducted a feasibility study for introducing and integrating an automated email tool
- Conducted a feasibility study on using location-based services for designing and launching the user help call center
- Conducted a feasibility study to optimize outbound planning
- Led the upgrade of the connected call center infrastructure
Industry Experience
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Experienced in Professional Services, Telecommunication, Energy, Banking and Finance, Food and Beverage, and Media and Entertainment.
Business Area Experience
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Experienced in Information Technology, Project Management, Legal, Customer Service, Finance, and Product Development.
Summary
- PMI-certified senior project manager
- 15+ years leading international IT rollout and migration projects at the interface between business and IT
- Proven expertise in information security and data protection
Skills
Industries
- Telecommunications
- Petroleum Trading
- Oil Refining
- Banking
- New Media
- Breweries
- Shipbuilding
- Aviation
- Automotive
Organizations
- German Informatics Society
- Project Management Institute
- Hamburg Data Protection Society
- Triple Nine Society
Languages
Education
University of Oldenburg
Diploma of Advanced Studies · IT Law (Data Protection, Internet and IT Contract Law) · Oldenburg, Germany
University of Hamburg
Diploma in Computer Science · Computer Science · Hamburg, Germany
Certifications & licenses
Product Owner
Certified Data Protection Consultant (VDS 3477)
VDS
Certified IT Service Management Consultant according to ITIL
EXIN
Certified Information Security Consultant (VDS 3476)
VDS
Certified Data Protection Auditor
Bitkom
Certified Data Protection Officer
RA Stephan Hansen-Oest
Certified IT Consultant
BVSI
Certified IT Security Officer according to ISO/IEC 27001/27002 and BSI Basic Protection
Bitkom
Certified Project Manager
Project Management Institute
Certified Requirements Engineer
IREB
Certified Scrum Master
Scrum Alliance
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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