Jack Hsu-Freelance Product Designer
Check rate
Experience
Freelance Product Designer
Evidation
- Reimagined Evidation 2.0, a health data platform that rewards users for sharing data, facilitating scientific research and providing insights for studies.
Freelance Product Designer
World Health Organisation
- Designed and launched multiple web applications, including UHCC Service Package Delivery & Implementation (SPDI) Platform, and CMS for Universal Health Care Compendium.
- Led the design of IMPACT Clinical Decision Support Tool. This clinical decision support system provided clinicians with evidence-based recommendations at the point of care.
- Led the design of critical data dashboards for COVID-19 SPRP and Measles, providing essential information to global health professionals.
- Developed tools such as the Core Clinical Care Readiness (C3R) Tool, Partners Platform and the Country office readiness checklist to improve readiness of health services.
Freelance Product Designer
World Bank; Telenor; Wave Money
- Researched and designed the user experience for Wave Money's Android apps, helping the platform reach 3.9 million active users and launched the first mobile money initiative in Myanmar.
Freelance Product Designer
Cochlear
- Designed the award-winning Nucleus Smart App. A mobile digital assistant for cochlear implant recipients, letting users control their hearing, check processor health, and track their hearing fitness. This project received the Good Design Award (Best in Class 2018, Product Medical and Scientific) and a Red Dot Design Award.
- Designed the Remote Hearing Health Check that lets Nucleus 7 cochlear implant users complete at-home hearing tests for their clinician. Recognised with the Good Design Award (Best in Class 2019, Digital Apps and Software).
- Led the design of the Nucleus SmartNav App, providing surgeons with live, intraoperative insights into cochlear implant electrode insertion and placement. Earned a Good Design Award (Gold Winner 2022, Product Medical and Scientific).
- Worked on a suite of remote assistants for the Cochlear Nucleus series (CR230, CR220, CR210, CR110, CR120), significantly improving the hearing journey for patients and clinicians worldwide.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Healthcare, Government and Administration, Information Technology, Banking and Finance, and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Business Intelligence, Information Technology, and Research and Development.
Summary
I'm a Product Designer with a passion for creating end-to-end digital solutions that are both functional and beautifully crafted. I deliver great user experiences by applying user-centred design methodologies for a global audience, across different industries, from large multinational companies to innovative startups.
I have deep experience in the Healthcare and Medical sectors. I have also worked across the Environment, Social Impact, Finance, Enterprise Systems, and Education sectors.
Utilising my (15+ years) product design and (broad) cross-sector experience, much of my work often revolves around helping teams turn product ideas into 1.0 and strategies into 2.0.
I have worked on award-winning teams recognised by the Red Dot Design Award and Good Design Australia.
Skills
- User Experience
- User Research
- User Flow
- Information Architecture
- Wireframes
- Prototyping
- User Testing
- Interaction Design
- Visual Design
- Designing Digital Products
- 0 To 1.0
- 1.0 To 2.0
- Building Design Systems
- Mobile Apps (Ios And Android)
- Enterprise Software
- Responsive Web Design
- Pen & Paper
- Figma
- Adobe Illustrator
- Photoshop
- After Effects
- Miro
Languages
Statistics
Experience
Global experience
Expertise
Profile
Frequently asked questions
Have questions? Find more information here.
Jack is based in Vienna, Austria.
Jack speaks the following languages: English (Native), Chinese (Native), German (Elementary).
Jack has at least 18 years of experience. During this time, Jack has worked in at least 1 role and for 4 different companies. The average length of individual experience is 4 years and 5 months. Note that Jack may not have shared all experience and actually has more experience.
Based on recent experience, Jack would be well-suited for roles such as: Freelance Product Designer.
Jack's most recent position is Freelance Product Designer at Evidation.
In recent years, Jack has worked for Evidation, World Health Organisation, and Cochlear.
Jack is most experienced in industries like Healthcare, Government and Administration, and Information Technology. Jack also has some experience in Banking and Finance and Telecommunication.
Jack is most experienced in business areas like Product Development, Business Intelligence, and Information Technology. Jack also has some experience in Research and Development.
Jack has recently worked in industries like Healthcare, Government and Administration, and Information Technology.
Jack has recently worked in business areas like Product Development and Business Intelligence.
The availability of Jack needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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